All GMass Reviews
1-25 of 1,156 Reviews
Sort by
Lance
Hospital & Health Care, 11 - 50 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed February 2022
It just wy
Prem
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
Schedule Mass Emails Campaigns With Automatic Follow up Emails
For lead generation, Gmass is the best alternative email marketing platform. We can easily mass merge emails and schedule email campaigns with Gmass to generate interested customer inquiries. If we send emails to our clients using Gmail software, we can send one email at a time, and if we send multiple email recipients to email CC, it shows all customers how many email subscriber emails were sent. It is not a professional approach. So, with Gmass, we can easily send bulk emails while dynamically hiding client information from unknown users.
PROSGMass is the best solution for our company. We can easily send large quantities of personalised emails with just a few clicks using GMass Merge. Schedule Sends allow us to space out our sends so that we don't overwhelm our recipients, and Key Email Campaign Reports provide us with valuable insights into the performance of our campaign. The Email Outreach and Promotions features make it simple to reach out to new leads and customers. When it comes to sending cold emails, the GMass feature ensures that our messages are always professional.
CONSGMass mail merge does not require the installation of any additional software. We must install a Google Chrome extension and apply it to our existing Gmail account. It protects our email campaigns from spam.
Reason for choosing GMass
This tool handles email deliverability, email lookup, email verification, as well as open and read rates for emails sent via Gmail or G-suite. To be honest, there are so many tools that this replaces or improves that I recommend it to anyone who sends emails. Who doesn't need a little extra help getting into their inbox these days?
Trey
Marketing and Advertising, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Easy to use and great support when your stuck
It is simple to use and their support documentation is incredible going into complete detail of everything you can do with it.
CONSNothing really. It's very simple to use and its priced right.
Bhushan
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
Simple Email Marketing and Monitoring Tool
GMass helped me send multiple campaigns with ease and this tool has a higher value proportion as it has many features for very good price. Highly recommended for startups and small businesses.
PROSGMass is a simple online email marketing and monitoring tool, As it's been almost 7 months I started using this surprisingly I made the best use of this tool and got quality prospects using campaign reports from GMass. There are some significant features which are quite important for all marketers to understand their target audience and get higher open and conversion rates. They are: 1. Campaign Report: Here I can understand how many people have opened my mail and clicked the links inside it, this feature helped me filter my relevant target audience to generate quality leads. 2. Automated Followups: This feature saved me lot of time by scheduling followup messages to all the prospects with a customized email message with different time intervals. 3. Send as a new message: This helped me show my message to my customer without being left out in followed message in the thread, this helps marketers to use a various unique subject line with similar content to make user open the email ( A effective way to A/B test mail campaigns )
CONSThere is nothing much I didn't like about the tool but while I was running some email campaigns I have tried adding First Name script to send the emails with my customer's first name but most of the times the script didn't work and because of that some of my emails went to spam. This is the one thing I want GMass to fix.
Reason for choosing GMass
I have compared several services like MailChimp and other CRM services but I found gmass very cost-friendly and very easy to use.
Sarah
Entertainment, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed August 2023
Terrible Customer Service
The program works ok. I realized that I'm basically double paying for mass email and GMass felt like it clogged my inbox. It works for plain text emails, however I didn't really find much other benefit personally. And, I regret spending the money on it. Other people have found it really useful and leaving high reviews. I'm just feeling I could have done without it.
CONSThe customer service is awful and the website is a little bit of a run around to find your help/support answers. There is no chat function on the site nor a way to contact them. I didn't realize my subscription was still going until I got a card ping today. I immediately canceled the account and went to find customer service to ask them to stop payment since. In order to get a refund, I had to search the site. Then, you can only connect with customer service if you have GMass attached to your emails. I'd already pulled the chrome extension off my computer. Without the GMass extention, you cannot get a hold of customer service. To me, this is dishonoring to the customers that pay money monthly to use a product. For this reason, I wouldn't recommend GMass.
Delly
Verified reviewer
Marketing and Advertising, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2024
It's an awesome tool to for bulk email marketing
Gmass is an awesome tool for bulk email marketing, however, could be excellent if it's affordable.
PROSGmass is my number one recommendation tool for bulk email marketing. I've always been a great fan of Google's products because they're worthy of trust and truly convert. We've used a few other similar tools in the past but Gmass outbeats them. Our company does a lot of phone calls and from experience, not every deal is closed on the first 2 calls. For clients who may not have time to talk on the phone, I offer options to either get in touch via email or maybe by call later in the day. But most often, reaching out via email is always the best and most effective means to sell our services to them. With more than 700 phone calls per day, reaching out one by one to clients can be very stressful and that's why we use Gmass. It lets us send bulk email campaigns inside Gmail with just one click. I like and recommend it because it supports automation, boosts email deliverability, and allows us to do lots of testing before sending the emails out.
CONSI'm not responsible for making purchase decisions in my company but, I think it's also very expensive- let's analyze this from an individual perspective, a marketer who's just getting started (probably with a little, limited, or no budget) would have lots of hassles buying this service. Gmass is powered and backed by the world's first and best search engine and it's a more reason why it should be affordable.
Lorie
Health, Wellness and Fitness, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
GMass Makes My Life Easier
I have been using GMass for several years and love it!
PROSIt is easy to install, use and follow up with my customers. I am able to send out 100+emails simply and in minutes and this saves me both time and stress!
CONSI haven't found anything as of yet, that I don't like.
Reason for choosing GMass
It was the first Add-On I found and decided to give it a try. I loved it and didn't need to look any further!
Laura
Investment Management, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2024
Great for Sending The Same Email to Multiple People
Great, would use again. Very easy to use
PROSReally loved the app and it worked great for what I needed. It's nice to have the reports but great that they are automatically labeled and moved out of your inbox so they don't interfere with your inbox. Super easy to customize.
CONSlots of emails and notifications from gmass sending updates.
Jay
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Gmass for the Future
Overall Experience is awesome and truly helpful indeed!
PROSWhat I like most about using Gmass is its multifunction ability and reports.
CONSGmass should try extending its limits and capability in the future.
Susanna
Individual & Family Services, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Super easy Gmail integration
GMass allows users without workspace accounts to personalize and track mass email campaigns. It integrates easily with Google Suite tools, including Google Sheets.
CONSNothing so far. With further use, there may be things that appear glitchy. I'd read other reviews for a more critical perspective.
Jacob
Verified reviewer
Telecommunications, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed May 2024
Super Affordable way to bulk send through G-Suite
It was fairly quick to get set up & got the job done for our initial bulk emails that we needed to send out. Pricing is great.
CONSIt's not a very scalable solution, and will need to be replaced as the company grows. Contact management is also done inside of Google contacts, and you need to paste each email address to send to.
Jeremiah
Accounting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Get Gmass change your life
everything is perfect from scheduling, trigger responses the list doesn't end
CONSnone that we have found yet so far everything has been perfect
Vernaye
Consumer Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Simple to set up. Simple to use.
It took no time at all to get started. I was able to get up and running without any help, and the one question I had, I was able to get support for very quickly.
CONSNo cons, I'm exceptionally happy with the program as it is.
Myles
Staffing and Recruiting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Great piece of software
It has allowed me to focus on the day to day job as a recruiter and not having to spend hours manually emailing prospective clients and candidates is very helpful
PROSIt frees up a large chunk of my time thanks to the automation features and allows me to focus on my main job
CONSGenuinely cannot fault it currently having used it for a month now
Sachin
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Awesome product
Awesome so far! Love the open rate we are getting!
PROSThis plugin has been a total game-changer for me in my workflow. I made 4 extra sales this weekend directly from my inbox!
CONSWish it was cheaper for teams so that we can all use it.
Can
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Love it!
great!
PROSExcellent Tool. Even better blog. High quality posts that have helped me set up things like A/B-Testing and Tracking Domains... Love it!
CONSGmail can be slow at times, but that is eaaasily made up with the time saved
Svend Bertil
Internet, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
The Ultimate Mass Mailing Solution
Overall, I found GMass to be a great tool for mass mailing. It's easy to use, feature-rich, and the analytics are incredibly helpful. I was able to quickly create emails and track their performance, and the reporting tools allowed me to better understand how successful my campaigns were.
PROSGMass is a fantastic email marketing tool that makes sending mass emails simple and efficient. It has a user-friendly interface and a wide range of features that make it easy to create and customize emails. With its powerful analytics, I was able to track my campaigns and measure the effectiveness of my emails.
CONSGMass has some downsides, such as limited customization options and the lack of support for non-Gmail accounts. Additionally, the pricing structure can be a bit confusing and the learning curve can be steep for beginners.
Reasons for switching to GMass
GMass stands out from its competitors because of its user-friendly interface, powerful analytics, and wide range of features. Additionally, GMass makes it easier to track and measure campaigns, so you can get the most out of your email marketing.
kelechi
Online Media, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2022
Easy to use for a beginner with zero budget!
The seamless integration with the Gmail software makes GMass eye-catchy. I had zero ideas about setting up email campaigns but being able to do all of that from within my Gmail app was as easy as ice. I could easily access my GMass campaign reports from within my Gmail app! And even on a free plan, GMass allows you to behold stats of your email campaigns like knowing how many people opened and clicked on links from within your email campaigns.
CONSCustomer support is below par and slow to respond to complaints. And most of my email campaigns got flagged as spam in my contact's inbox despite using the in-built spam checker
Reason for choosing GMass
I had zero budget at the very beginning so the cost was my main reason for opting to use GMass.
Reasons for switching to GMass
GMass was ideal for me as a beginner without a budget but it couldn't serve better email campaigns when i decided to scale up my online business so i switched.
Anastasia
Human Resources, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2023
great productivity tool
GMass has made my email outreach efforts more efficient, effective, and rewarding. It's a valuable tool that has significantly benefited my recruitment process.
PROSGMass is solving the problem of managing large-scale email campaigns effectively. With its Gwarm feature, I can send personalized emails to a large number of prospects without any fear of my Gmail account being blocked or suspended. This has been a game-changer for my recruitment outreach campaigns.The service allows me to set up auto follow-up campaigns, ensuring that my emails aren't lost in crowded inboxes. The insightful analytics provided by GMass also helps me track the performance of my campaigns and make data-driven decisions to improve engagement.Using GMass has saved me time and helped me reach a wider audience and increased my chances of connecting with potential candidates.
CONSHonestly, I haven't encountered anything that I dislike about GMass so far. My experience with the service has been overwhelmingly positive. The features are intuitive and easy to use, and the results have been fantastic. I appreciate how seamless and efficient GMass makes my email campaigns. Keep up the great work!
Reasons for switching to GMass
There was no feature for adding prospects into running campaigns.
Cory
Graphic Design, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2021
Probably the best EVER!
I can send an email to thousands of people on a whim. I can't really do that with other platforms. it has to be planned, designed, etc. I write like I regularly write and send it to one of my lists.
PROSGmass is so easy to use and collect metrics for. I think from deployment, payment, and launching your first mass email to a pre-made list could be under 5 minutes. It's so fast and easy.
CONSHonestly, if it had more features, it might Be nicer, but it also might weigh it down a bit. The best thing about this is the simplicity, and adding more features would need to be deployed tactfully.
Reasons for switching to GMass
Simplicity of use, expense. I don't even understand some of the wording used on the other platforms. Where's my "LIST" and how do I send them a message? That's all I want.
Kyriakos
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Best tool ever in email marketing
Email marketing to a big list is powerful. Your emails do not go to spam folders and you have a lot of replies and sellings. I am very satisfied, Value for money
PROSeasy installation, integration with Gsuite , Google sheets, Google Drive, Google Contacts, I could install my unsubscribers from Mailchimp and uploaded in GMASS, great documentation, it is amazing. It is time saver, a really powerful tool for any business as you can personalize all the emails of your campaign and also track who opened the email. The numbers of open rate are getting higher! Thank you GMass
CONSIt needs time to set it up in the beginning for connectinf with Google sheets appropriately and find how to use the red button Gmass. But then it is a piece of cake.
Reasons for switching to GMass
CONVID-19 made me think that I pay a lot of such a low rate of email openings
Meena
Verified reviewer
Furniture, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2023
master of mail marketing
Moreover, G Mass Services also provides detailed analytics of my mails, which helps me track the performance of my campaigns. This has helped me make informed decisions about my marketing strategies and improve my conversion rates.Overall, I would highly recommend G Mass Services to anyone who wants to streamline their mail marketing campaigns and make them more effective. It has definitely made my life easier and saved me a lot of time and effort.
PROSI have been using G Mass Services for the past year and I must say that it is one of the best mail marketing Google extensions available in the market. The best part about this extension is that it is very easy to use and cost-effective.
CONSWith G Mass Services, I can easily schedule my weekly mails and be free from the hassle of manually sending them. The interface is user-friendly and I can easily customize my mails according to my requirements.
Reasons for switching to GMass
due to customer support
Derek
Financial Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
The best in email marketing
I've worked in several Bay Area and New York startups from $0 to $2 billion also started and sold a marketing firm, thus I have used several email products this is the easiest and best in terms of simplicity, support, and execution. I can't recommend it highly enough.
PROSIt is so easy to use the importing list, sending customized messages at scale. Also, like the new feature where you can even customize attachments at scale.
CONSCan't think of any. I really like that I can use it inside Gsuite
Reason for choosing GMass
It is so simple that it' inside your Gmail.
Reasons for switching to GMass
It is too hard to use
Fadiah
Verified reviewer
Banking, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Easy email tracker
GMass was extremely beneficial to me. It was simple to use and saved us a load of effort. The cost is fairly reasonable for what you receive. It works well with Gmail and Google Sheets, which is fantastic. I also like how I can easily import a CSV of contacts to the software.
CONSThe report generated could be improved by displaying specifically what follow-ups are planned and the substance of those follow-ups. Also, having a tool to alter and modify any automatic follow-up scripts would be fantastic and be very useful for me to manage the email better.
John
Photography, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Two thumbs up for Gmass
Overall I must say that I am impressed with the functionality of GMass, its customer support and it seems to offer a range of services that will likely fit most peoples mass emailing needs whether you're a beginner or an expert.
PROSWhat I like most about Gmass is that it has transformed what was for me a daunting task of creating marketing emails and turned it into something as simple as sending a regular email in gmail, but with many more recipients! The fact that it made the task easy has allowed me to focus more on the content and message and worry less about the delivery. I found MailChimp a bit too cumbersome and MS Outlook/Word/Excel mail merge lacking in features. Gmass feels much more organic as though it has always been a part of gmail and it seems to have been integrated seamlessly with other Google apps like Drive storage. What I think is great about it is that Gmass gives any user (even the novice like me) the ability to immediately start creating credible and trusted email campaigns. For that, I give it two thumbs up.
CONSI found creating custom tracking domain a bit tricky to set-up. I still do not know how my advanced DNS setting work, but they do. If they had a few Youtube video tutorials, it might have helped. I also wish the test email button would send an email that included a sample of the merged fields that way I know that I placed them correctly before the final send-off. Also, maybe it's just me, but I do not see a way to embed images. When you upload an image to the body of the email, it is shown as a file attachment and does not get hidden.