All Unless Reviews
1-25 of 50 Reviews
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David and Kylie
2 - 10 employees
Used less than 2 years
OVERALL RATING:
3
Reviewed January 2022
Great Concept!
Kejda
Verified reviewer
Marketing and Advertising, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed March 2020
Advanced Personalization Engine at a fraction of Adobe Target's enterprise option
It's a really solid tool, I just wish the team had built a more engaging community around it (the FB group gets very infrequent updates) and that onboarding and support more proactive.
PROSHow powerful it is. The dynamic text replacement features and API allow you to really deliver personalized experiences that can delight and impress your visitors, not to mention get better ROI on any demand gen campaign. Very detailed, advanced targeting options to create personalization segments, such as query parameters. Also like the execution of their WYSIWYG editor, almost everything is done directly on the platform but in a visual way, so you see exactly what you're personalizing and how. Doubles as a lead gen tool (though doesn't shine in this regard) with widgets to help users self segment.
CONSFor its most advanced features and applications (API, cookie use, integrations with other complementary software, javascript variables) there seems to be either thin documentation or documentation that's purely technical (e.g., here's the API, go do what you want with it, but no walkthroughs to help an advanced martech user who's short of a developer). Their in-page editor crashes / glitches a lot if you do medium to heavy content changes. Lack of native integrations, though they do have a Zapier app they've recently released, but I haven't tested it. The team is not as responsive as I would like. They probably intend it to be used by bigger companies that outsource execution to agencies so a lot of self-service seems to be expected of their users.
Reason for choosing Unless
I actually use all three. Hyperise is AMAZING and complements Unless very well. It also complements Personizely. So the question is really between Unless and Personizely, and which one you choose depends on whether you're running an ecom store, particularly on Shopify (in which case Personizely is a clear winner), whether you're integrating with other tools, in which case again Personizely offers native integrations out of the box, including with Hyperise, which makes it all the more powerful. But Unless has an API, which Personizely doesn't, and more powerful dynamic personal text replacement options. It's a hard decision between Personizely and Unless. I think for Saas and enterprise, Unless might have the edge, due to their API and some advanced features that require technical skill to set up and maintain.
Gilbert
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great product with lots of potential
It allows creating personalized content on the fly based on weather, location, time of the day, URL parameters and more. Thus, users can get a more engaging experience and more relevant content.
PROSTo be able to create personalized experiences on websites. Although I still just "playing around" with it, Unless should become one of my most powerful tools to improve engagement and get more customers in the near future.
CONSThere is a steep learning curve to be able to use the application to its maximum potential
Reason for choosing Unless
They have a LTD on Appsumo that was hard to resist. I am very happy that I took advantage of it.
Yann
Verified reviewer
Online Media, 1 employee
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
A tool to make your website "speak" to different market segments
There are several things Unless focuses on and does but the one I find to be the most impressive is the ability to personalize the landing pages created with Unless. Basically, it's possible to hyper-personalize certain aspects of specific landing pages in a dynamic way so that, depending on the "segment" a visitor of that page belongs to, he/she will see a certain type of content (e.g. a specific headline), which will be different than the one displayed to someone from a different segment. I find this to be a very valuable feature for the fact that it allows me to have my landing pages and content "speak" directly to specific people and show them content that I know is relevant to them – instead of showing them that content plus other generic things and hoping they'll find the content that's ideal for them... It does take a moment to figure out your specific segments, build the landing pages and hyper-personalize them, but this can go a long way in terms of getting people into your funnel.
CONSI am big on being able to customize the webpages and content I create and present, so that it gets as close as possible to looking and recreating the user experience I wish people have. While Unless enables users to hyper-personalize their landing pages, there are limitations in terms of customizing those pages and this isn't ideal.
Vendor Response
Hi Yann, Thank you so much for your review, we really appreciate it. It's great to hear that you are enjoying Unless! I see you mentioned some limitations when it comes to editing pages. Feel free to reach out to us at support@unless.com and we can discuss any features you'd like to see in Unless. We are always happy to receive feature requests as they make Unless better for all and we are usually pretty quick to build them! ;) Best, Ecesu
Replied May 2021
Alex
Verified reviewer
Media Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
This Software Is Going Places! :-)
I've been using Unless for quite some time now and there's always more to discover! I'm a fan of their "dynamic content" feature (though there's room for improvement). With dynamic content, I can add small, crucial pieces of information (e.g. add the visitor's job title to the headline) and instantly make the page more relevant for each viewer. You can also use it in combination with emails (= inject user data from your email automation tool or CRM), personalize for different traffic channels, user behavior. It's really powerful.
PROSOverall, really happy I got this tool at my disposal and their support team is really nice - they all know me by name :)
CONSIt takes some effort to set up meaningful personalizations. That's not necessarily a criticism of Unless but not everything you try, will have an impact on your KPIs. In that sense, it's a lot like A/B testing (start with a hypothesis and see how your visitors respond).
Bow
Verified reviewer
Sports, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Easy way to create symmetry between website and ad campaigns
Unless saves me a lot of time. I run many ads and I can't create a separate landing page for each (that would take too much time and become hard to manage). However, generic landing pages mean a suboptimal experience for my visitors, especially the ones who arrive through a Google Search query. Unless helps me solve this issue. Now, I only need a few landing pages and I can dynamically change the content based on the ad someone clicked on. This has lowered bounce rate, increased time-on-page so overall, it improves the performance of ad campaigns. I hope to use Unless for more complex personalizations in the future.
PROSAfter installing the script in seconds, I created a personalised version of our landing page and made it directly visible for visitors entering through an ad campaign. The visual editor was easy, you can make changes to the website without coding and the audience builder is an easy way to segment visitors. The Unless support was always ready to assist, and helped me to make take advantage of all the available parameters to build audiences with.
CONSTaking full advantage of the platform requires some time and effort,
Matthias
Verified reviewer
Professional Training & Coaching, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2018
Saves a lot of work and earns you money
I used to have thousands of different landing pages (yes, thousands. I used to use a program I developed to generate me personalized / individualized landing pages. But now those times are gone. One Unless page replaces uncountable other pages. Did I say that is a huge, huge time saver? And not to forget about the rising conversion rates, and, and, and ... ;-)
PROSInstead of generating a lot of different highly targeted landing pages you only generate one, which becomes highly targeted through the options of Unless. So for example instead of having the sentence "Available in your city" on a website Unless is able to replace "city" by the city of the person which visits that page in that moment. This person than reads "Available in New York". Another example: Among 30+ other options Unless "knows" the current time and time zone of the website visitors location and instead of a general "Hi!" may "write": "Good evening", "Good morning" and so on. One "Unless landing page" could easily replace hundreds or even thousands of "normal" pages. That seems to be almost unbelievable, but true. Guess what a time saver that is. No more debugging on hundreds of pages. You just optimize ONE SINGLE page (or even more, if you want to).
CONSYou should know about the basics of UTM and it takes a while untill you are ready to generate one flexible / highly personalized site. But after you have climbed that mountain you will reach a breathtaking landscape. ;-)
Rick
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Whatever personalization you can think of - Unless can do it
I've seen the tool evolve from a basic personalization engine into a solution that is getting more and more powerful with every feature update. The only thing that is keeping me from using it more is probably time - So many personalization ideas, so little time!
PROSWith a little creativity and understanding of your user personas (aka audiences), Unless can help you deliver great results. Dynamically changing your content based on who's viewing it, can make a huge difference in user experience.
CONSIf you come up with really unique personalization ideas, you might not be able to set them up without a little help. But the Unless team is always very quick help out. I was able to personalize a website for windsurfing based on the current wind-speed at the visitors location. They wrote a few lines of code for me and it worked like a charm!
Mark
Verified reviewer
Management Consulting, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Heres What You Should Do For Your Unless.
I had some working Unless implementations. But had the, for me too complicated user interface, in mind, and was not really looking forward to going back into the software. This was around the time when, the before mentioned team, started to send out emalings invinting people to join webinars to get instruction. But most of all they listened well to user feedback and made some significant changes to the user interface and user experience. And I thank them for that. So, I am back in Unless iplementing more greatness in my online presence. So what you should do, take time to get to know the software and trust the team to make it even better. Unless, much recommended!
PROSUnless is unique, never before have I seen this functionality offered. Those not familliar with what Unless offers, I suggest, try it!. It is extremely versatile. What I like most is the constant development and improvements made by a very dedicated team of enthousiastics skilled professianals. About the software, personalizing my content to a specic audience based on differert variables, wow, just wow.
CONSThere is a learning curve, which is obviously to be expected with any new software, however, initiatlly the user interface, to my liking was not that logical. It really took me way to much time and I left the software for what it was, not using the full potetial for sure. But I had some working Unless implementations, so that was ok.
Julie
Verified reviewer
Internet, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Stick with it and you may find gold
I am satisfied with my experience with Unless. They are a young dynamic company and I see that they have many new ideas in the pipeline. I will stick with them and let them show me how to incorporate more personalization into my marketing.
PROSI am using Unless to dynamically personalize the landing page headlines for dynamic Google Ads. This is probably one of the most simple uses of this software but it does exactly what it says on the tin. Although I have not tried every functionality on offer, I can see how I will find ways to use their clever marketing hooks and I expect to do so more often over the next few months.
CONSI did not find Unless easy to use in the beginning. One problem was that a tiny bit of the tutorial I was following was either not updated or not correct. Customer Service was extremely patient with me, but I think it would have taken less time to achieve the result I was after if the tutorial had been accurate in the first place.
Don
Verified reviewer
Wireless, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2019
Useful tool for creating funnels without building new pages within your website.
Unless has helped us turn our generic home page to a more personalized one. We also plan to test this out within our web app.
PROSLove the customization features; allows me to change the messaging throughout our website based on the visitor's location. Being able to show different messages to visitors based on what they've done has helped us to create a more effective website with out redesigning it.
CONSYou have to know what you're doing and how you want to structure your "funnel." There aren't any premade "recipes" that you could use as templates to get started but that is not needed.
Anonymous
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
I used Unless on several clients' websites - great tool for getting conversions up quickly.
- happy clients - time saver - conversion lifts of 16-38% (depending on the project)
PROSI'm a freelancer and I use Unless to optimize clients' websites for different audiences (or different lifecycle stages). Before, I used Google Optimize and ran A/B tests but now Unless has become my secret CRO weapon. I can optimize much faster and I fail less - really important if you're in freelancing. - Their support team is fast and super knowledgeable. - No week-long prep needed. I can start with "simple" personalizations immediately, test what works, and create new use cases as I go. - It's affordable. I tried Optimizely, Google Optimize, several WP plugins, and Unless. Unless has the best quality/price ration. By far. - My clients get a preview. I don't know much about the tech behind it but you can actually personalize a website in Unless without having to install their script first. I can show the client what I have in mind before even getting access to the website.
CONSPersonalization has quite a steep learning curve so you might get overwhelmed by all the possibilities Unless gives you. Start with a simple use case to get the hang of it.
Mike
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Improve Your Conversion Rate Through Personalization Such As Dynamic Keyword Insertion
Unless helps me with CRO, personalisation & running split tests on my landing pages.
PROSHaving more granular visitor targeting techniques has become increasingly important. Unless allows you to segment your audience and show different messages to different segments. You can also split test and track the results of each one of your personalizations. Some people say that there is a little bit of a learning curve. I look at it this way: * using Unless teaches you some mandatory skills - how to identify your audiences and how to segment them * you don't have to use everything at once. You can start with a simple personalization such as dynamic keyword insertion for PPC ads (that is what I did) and keep on building as time passes * support is helpful and friendly. This is an absolute must for any type of software that you are serious about. Without good support, you are dead in the water after the very first bump in the road.
CONSWell, I would've liked to have discovered it sooner ;)
Anonymous
2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
Advanced Personalisation Website Engine
Overall this is a very powerful tool and the team behind it are available for support
PROSPersonalised site visitor content using URL parameters producing dynamic content that is meaningful to the site visitor
CONSThe customer onboarding process and support docs have Room for improvement. This tool is powerful - but there is a steep learning curve involved The US/UX interface and the integrations and the way to edit pages could be smoother
Vendor Response
Thank you for your review, its great to receive feedback from our users. If you have any ideas for improvement, we'd love to hear them! Please reach out to our support team and we'll take it from there. :)
Replied July 2021
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2018
Easy Setup for Customized Referral Pages
Love being able to have customized pages for a more personal touch. Would love to take time to dig in a bit more to utilize Unless to it's full potential, but for now it solves an issue we were struggling with.
PROSLove that we can use URL parameters for our referral partners so that we can customize out page for each of them while having a uniformed look.
CONSWe've had a few instances where the pages lost their settings or videos were duplicated 8 times on a page, but this was before any of the newest updates. We've not had any issues since then.
Anonymous
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
The Easiest Personalization and A/B testing tool
* Personalization is a breeze. * You can hyper target your visitors to your heart's content. Even anonymous visitors can be targeted. * Available at a good price compared to the big guys out there.
CONSThere is a learning curve involved. When asking a team member to explore, he took a good amount of time to understand the tool.
Vendor Response
Hi there, thanks for your review. We are happy that you have been enjoying Unless and that our customer support was helpful.
Replied July 2021
Mitch
Marketing and Advertising, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Unusual name for an unusual but very useful tool in your marketing
Growing. I'm constantly trying to find ways to make my viral traffic experiences more energetic and fun and unless is helping pull that off. And the amount of growth in the tool in the past 2 years has made it much easier to understand and use.
PROSThe number of ways you can personalize the user's experience on your sites. Brilliant.
CONSWell, it is frankly a bit hard to get used to thinking about customizing your user's experience. We're so used to seeing things from a wide perspective and it can take a little time to wrap your head around ways you can customize your user's experience. But once you do... bam!
Vendor Response
Thanks for your review Mitch, we really appreciate it! And thanks for being part of our journey, it's great to hear your feedback about our growth over the years. :)
Replied June 2021
Anonymous
1,001-5,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2021
Make A/B testing easier
Overall, Unless has been good in testing out a hypothesis when testing how your landing pages will perform.
PROSUnless makes A/B testing easy. I've tried other software in the A/B testing realm and none have been as easy as Unless.
CONSThere are a couple of integrations that aren't available on my plan, and I feel like the plan I'd need in order to unlock it is priced so high, that for my uses, it's not worth it.
Vendor Response
It's very kind of you to take the time to leave us a review, thank you!
Replied July 2021
Anonymous
2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
4
Reviewed June 2021
Very interesting tool
Overall it's a good tool with good functionality and I like that the developers don't send a million emails every week!
PROSThe way Unless allows you to personalize messages and content to visitors is unlike regular split testing software.
CONSSometimes I found the interface to be a little clunky.
Vendor Response
Hi there, thank you for your review! Indeed, we do our best not to overwhelm your inbox. If you have any feedback on the interface, we'd love to hear it so feel free to send us a message. :)
Replied July 2021
Anonymous
2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Tailor your website to each person you send there
Love it. You really need to see it in action to really appreciate just how powerful it is.
PROSExcellent level of personalisation. You can install the script very quickly, and then set up variables that change depending on the person you send to your website. It offers a fantastic level of customisation.
CONSJust a bit of a learning curve in order to get the full value out of it. But that's to be expected.
Anonymous
2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Great Product
Overall, this allows me to segment what people from my list see on my website. I don't have to create a duplicate page either. I can show different content to different people & its all done with a WYSIWYG editor.
PROSThis product helps you create segments for your marketing efforts. This is a key factor of any marketing program, and with Unless you can organize your CTA's do reach certain people or execute certain customer journeys. Its a great tool for decision tree marketing and showing custom content to segments.
CONSIt could be a little easier to setup, but once I got the hang of it, it was easy.
HECTOR
Consumer Electronics, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Unless at best...
Its a great way of testing certain landing pages. I love that I can use this creatively in my marketing when trying different funnels.
CONSI have some limitations but those are only understandable.
Anonymous
51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Easy to learn, flexible to use in different use cases.
Like with any Conversion Rate Optimization (CRO) tool, there's a learning curve but if you stick with it, you'll see some good results in short amount of time. To get started, I can recommend the add-ons feature — it's like OptinMonster's Onsite Retargeting but more flexible due to the amount of targeting options.
PROSUnless is great for improving the landing page experience. Instead of creating dozens (if not hundreds) of pages for a marketing campaign, you just set up one and use Unless to dynamically mirror each ad's content on the landing page. That saves a lot of time creating and maintaining landing pages.
CONSYou can't install the Unless script using Google Tag Manager. For some, that's an issue since it means you have to wait for developers to put the script in. That takes time and requires some coordination. Except that you have a WordPress website, then you can use their plugin.
David and Kylie
Verified reviewer
Entertainment, 2-10 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed December 2018
Great Concept!
I love the idea of Unless. I had another program that did similar things but was tied into another system. Nice to be away from that.
CONSThe downside to Unless for me is that I just have not had the time to fully develop and realize the potential.
Anonymous
2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Unless helps with A/B testing.
Used for CRO and A/B testing. Like the dashboard and ease once it's implemented properly.
PROSThe amount of features is mind boggling. Every feature you could thing for CRO is included and the software has come a long way since day 1. Can set up as many tests as you want with very filtered criteria as well.
CONSA bit of a learning curve of how to get started for those new to it.