All kitchen.co Reviews
1-25 of 69 Reviews
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Jonathan
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
The most efficient and valuable client portal I've found
Invoicing and payments are easy to set up and integrate into your portal's workflow. Branding options are great. The value for what you pay is incredible. The features I mentioned, adding users and delegating tasks, and managing multiple projects is where Kitchen.co really shines.
CONSThere are some limitations when customizing your branding and template files. Most emails are customizable, but some don't allow you to remove Kitchen's branding (if a certain option is checked in the settings). I want to keep this option checked, but customize it for my company, which I'm unable to do without the ability to customize the templates for all emails.Some features could use some more compatibility or styling work. For example, if you add a lot of text to subtasks for example, the text won't wrap. Also, if you copy an email message from a discussion into a task, then it will lose all newlines and other formatting.
Reason for choosing kitchen.co
The simplicity of Kitchen.co when compared to other products proved to be very effective as it related to my organization. Kitchen has everything I need, and almost nothing I don't.
Alexis
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2024
Kitchen has had a good start but needs to improve and scale as a company, so that our companies can scale with their tool.
It is good but needs a lot of improvement to be a fully scalable option for most companies. If they wont make any big upgrades to the tool I might jump ship to notion in order to scale my business. I cant wait for their team to progress. Since the documocu has launched they havent updated anything on the roadmap for at least 3 months now.
PROSEasy access Easy management Lifetime value price
CONSThey stopped updating monthly now that documocu has been launched. They have a small team which might be a risk for your business Not all languages supported No app No dark mode No automation or AI intergrations Not a lot of flexibility in user management Doc functionality is lacking and cant add code Forms is an abandoned feature
Reason for choosing kitchen.co
Cheaper and easier to learn, manage and setup fast.
Komi
Verified reviewer
Accounting, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2023
Different projects management
It is great tasks management software and they're very useful
PROSKitchen.co is a great software and using it make things easier in our different tasks management. The software is able to centralize many of our files into one window and then managing becomes very simple. The software is also free to join.
CONSThe software is offering almost everything i need. So anything works very less
Sharon
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
Optimize and streamline project management tasks with Kitchen.co.
It streamlines our project management tasks by automating them which in turn makes the tasks easy and faster to perform. It brings together our projects and streamlines them promoting collaboration within the organisation which drives insights. Very easy to use because it has a very friendly and easy to use and comprehend interface which keeps on updating itself bringing the latest interface features. We found it to have no application errors therefore it is a software we can rely on.
CONSThere is absolutely nothing to dislike about the software because we find it to be very reliable and helpful in our project management tasks.
Aaron
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Literally the best CRM/Project Management tool for Design Agencies!
This tool has been a cornerstone of our success and growth throughout the last year and I thoroughly enjoy using this on a daily basis.
PROSI love everything about this software - and the team at Kitchen is really responsive, helpful, and willing to make any improvements that bring value to their platform.
CONSI didn't really like the carbonara update - however I understand why they did it and I am slowly getting used to it. I think the reason I didn't like it is because I was getting used to the original layout they had, and then it felt like such a big change. But this is just my own opinion, and shouldn't be weighed as a negative.
Reasons for switching to kitchen.co
Keap was very expensive, and we didn't need many of the tools that it had.
Pandora
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great user friendly tool
Really great experience. Just need to onboard our clients
PROSStraightforward tool, great interface, responsive developers
CONSJust waiting for more advanced time tracking but its coming!
Reasons for switching to kitchen.co
They kept promising development of the time tracking but it never happened
Rose
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
A brilliant and resourceful project management tool.
Kitchen.co streamlines and automates projects and worlflows thus increasing productivity.
PROSIt is simple to create and assign tasks and projects to my team with Kitchen.co.It enhance seemless communication and collaboration with teams and clients. It has a user-friendly interface making it simple to use and navigate.
CONSThere is no aspect of project management that Kitchen.co doesn't cover.
Ravi
Verified reviewer
Hospital & Health Care, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
The best of all there is.
kitchen.co makes it possible to have a breeze experience in clients communication, collaboration and work management.
PROSSlick user interface. Well structured folders to organize work. Live client chatting to streamline communications with clients.
CONSIt could be more useful to have task automations.
Adepoju
Cosmetics, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
My review on kitchen software
Kitchen has helped us in my company operations and increase our overall efficiency
PROSUser-friendly interface, vast project and client management features, easy document organization, and I also like the reporting feature. It's also accessible anywhere and anytime
CONSCustomer service can be improved and more responsive to complaints
Adeyemo
Writing and Editing, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
I have found myself a personal assistant. kitchen does the work
Kitchen has It simplified the complex process of community management for me. My community is now alive and active
PROS1 With Kitchen managing my community as a community manager has never been easier i can track conversations, assign tasks and keep everything in order Kitchen has become my favorite personal assistant. 2. I like the collaborative features, kitchen has everything o need for community management
CONSGreat software, it covers everything I need. So no cons
Walker
Utilities, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Successful project completion with Kitchen.Co
It is the best project management software that easily allows us to complete project with great features.
CONSDid not encounter any major flaws that can be reported.
Thorsten
Media Production, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Great project management tool with a lot of additional features
Overall I am really impressed of kitchen.co - it is very intuitive, has a great UX design and all tools to handle projects easily; the collaboration within the team and also with clients is great! I would like to emphasize that the support is great; you get a helpful, friendly and competent reaction very soon and you really can "feel" that the team is working hard to improve their product day by day. I have tested a lot (and I really mean: a lot) of PM tools and this is one of the three best (IMO).
PROSFirst of all the design is great and especially the options to adapt the design to your own brand design. The app runs quickly and has all needed options to manage small and big projects. Collaboration within the team but also with clients is great and very easy to learn - everything is self explaining, so you don't need time to introduce your team. The idea to work with folders and nested folders (comparable with the "Explorer") males it easy to structure the projects. It would be great to have a dashboard where you can combine the most important files, projects, documents and folders.
CONSI am currently waiting for the announced features that will we deployed soon - e.g. the integration of google calendar. I also would love to see (in other words: I need it urgently) to have a mobile app. It's possible to access kitchen.co with a mobile, but it's a bit complicated to work with it on a small screen. What I also would like to see: - assign people and deadlines also to subtasks (as I heard, they are working on it)- iOS / mobile app- Desktop App- Scheduling option that allows to drag and drop tasks into a calendar which is synced with the google calendar
Reasons for switching to kitchen.co
Nifty is a great tool too, but it gets confusing when you have many projects. It has many many functionalities, but in some cases it's too much. But to be honest: I love both :)
Lionel
Computer Software, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2023
Idéal pour les entrepreneurs dans le digital
La collaboration avec les clients lors de la création graphique (visuels Web, Cartes de visite, flyers, sites Web) est simplifiée mais peut encore être améliorée. La tarification est juste même profitable avec un nombre de projets illimités sur certaines formules, et une option d'achat pour une Licence Lifetime. Je recommande.
PROSKitchen.co est impeccable pour la gestion de projet! J'utilise cette plateforme, et je suis impressionné par ses fonctionnalités. En tant que gestionnaire de projets, j'ai souvent cherché un moyen de simplifier la communication avec mes clients, de garder une trace de toutes les mises à jour et de collaborer de manière transparente. Kitchen.co répond à tous ces besoins.La possibilité de créer une structure de dossiers hiérarchiques est un atout majeur. Elle me permet d'organiser mes projets de manière précise et de retrouver facilement les informations dont j'ai besoin. De plus, le codage couleur est un excellent moyen de différencier rapidement les catégories et les priorités.La communication structurée et axée sur les canaux simplifie grandement les échanges avec les clients. Les tableaux Kanban permettent de suivre les tâches et collaborer efficacement. Grâce à l'intégration de contenus provenant de Google Docs, mes clients et moi pouvons accéder aux documents importants pour faire avancer le travail.Les commentaires et les approbations de fichiers et des maquettes facilite la manière dont nous gérons l'avancée des prestations.Kitchen.co propose une version gratuite, ce qui rend cette plateforme accessible à tous. Je recommande vivement Kitchen.co à tous les gestionnaires de projets et aux professionnels qui cherchent à simplifier leur gestion de projets.
CONSAPI limité pour les échanges avec d'autres applications. Le système de facturation est une très bonne idée mais non adapté avec la législation française et nécessite de sortir de Kitchen.co.
Reason for choosing kitchen.co
Price and functionnality.
Iyana
E-Learning, 2-10 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
Great tool for freelancers!
So far I have had a positive experience. I would like a longer free trial to really decide if this is the best tool for me and my business.
PROSIf you are a freelancer, this is a great budget friendly tool for project, client, and task management. And really gives your business/brand a professional polished look. I like portal feature that gives my clients secure access to project documents/files in one place. I also like the folder management that allow me to organize project and control access level. And the Kanban boards are great for task management.
CONSI would like to have more customization features, more plugins/app integrations, desktop notifications/alerts, and the ability to embed more things like loom videos, weblinks and other apps that I use to run/manage my business. Right now you can only embed short links.
Reason for choosing kitchen.co
Client portal feature and document/file folder management
Reasons for switching to kitchen.co
Client portal feature and document/file folder management
Lamure
Program Development, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2023
The little tool that will make your project management take off
Overall, Kitchen is a real tool that greatly helps in exchanges with the customer, it allows you to bring everyone together in the same interface. I think the tool can become a giant on the market, with an even more user-friendly interface.
PROSIt's a tool with a quick learning curve, no need for 10 hours of training to start using it
CONSUpdates are sometimes too fast and this may require adaptation
Eliud
Consumer Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Keep your clients happy and coming back with this incredible software.Its amazing.
I am a delighted user.I will continue using it because it has been a game changer for us.
PROSKitchen.co gives your clients everything they need to stay up to todate.Every files or information is safe and secure with this superb software.They take the highest security measures to make sure your clients information is always safe.It gives it's users control and sovereignty.Has really improved my collaboration between me my team and our clients, that's why I can't confidently recommend this software to any one who wants to scale into new heights of success.
CONSEverything about it is quite impressive.No cons for now.
Keith
Design, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Very happy customer who is loving using Kitchen
Quite simply, excellent!
PROSVery simple to use, both for me as a freelancer and also for my clients. In very little time I've been able to set myself up with a nice, fast way to organice my projects and my communication with clients. I often struggle to keep on top of task management and emails, and this has made both of those extremely easy. Clients have also given very positive feedback. The team at Kitchen are also very responsive to my questions and requests :)
CONSI would like a little more flexibility in customising the dashboard, but to be honest from my initial dealings with the platform and the team, I have every confidence it will continue to grow in ways that improve everything I am looking for. Also tasks could be improved by adding repeating tasks, but I believe that this is on the roadmap, so again I am more than happy to wait for this
Reasons for switching to kitchen.co
I was attracted by the Lifetime License on offer for Kitchen as this helps to reduce my monthly costs. As a freelancer, any way I can do this without losing quality in my products, is massive for me
Benjamin
Design, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
you'll make a strong impression to your customers
Great experience, very reactive team, all my questions were answered very quickly. they take the time to assist you and again, the tool is very impressive.
PROSSetting up a client portal that looks professional and allows you to communicate, share files and organize your projects is very easy with Kitchen. It will help you save time since you won't have to send tons of emails anymore. The design is great, intuitive and quick, and it's also affordable. Your clients will be reassured by the credibility you'll show them thanks to this solution.
CONSThe only thing that could be improved is the fact that some translations in french are not always 100% accurate but for me it's a detail (on the website is stated that the translation to french is still in Beta).
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2023
[sensitive content hidden] Review
Amazing - and I strongly believe that they will dominat
PROSFreedom of creation of folder for clients. Freedom in terms of a communication with client. Great balance when it comes to pricing - I'm gonna to buy lifetime license once I will complete my first project
CONSThey should put a roadmap somewhere - maybe I'm missing that one? and try to include me as being their customer ready to be interview frequently.
Reason for choosing kitchen.co
It got pricing model and feels like freedom - the freedom in the way that got a good free tier - good quality - and because of that I will give them lifetime license - It will be not good if they will start to mess with their pricing model as it has got great balance right now.
Reasons for switching to kitchen.co
They dont have client portal - they are better in terms of crm - but dont have white label and nicely done permission management
Veronicah
Utilities, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
If beauty was a software, then Kitchen.co has it all. Flawless.
So far so good, have had a very positive experience which had brought a very noticeable impact in my work.
PROSIt's ability to manage client projects or their files made it the best for me.It is an affordable software and it maintains your work flows.Has been a life saver for me .
CONSNo cons for me I absolutely love it.Its absolutely the best.
Seb
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Simplest yet the most complete Client Portal ever
Very easy onboarding. 10/10!
PROSI have tried multiple platforms and tool to create the easiest possible to use Client Portal. Clients do not like complex stuff, but we still need a place where we can keep files, manage projects and tasks, communicate and keep all the invoices in a collaborative way. It's not about what tools is the most stuffed with features, but what tool adapts to your and your clients needs. Kitchen.co is 100% a tool that adapts to our needs.
CONSMax files size is currently 1gb. And there are still some tiny bits that are a bit basic, but enough to operate with clients.
Reason for choosing kitchen.co
It's easier for our clients. We do not mind using any tool internally but we had to choose one that our clients would use too.
Reasons for switching to kitchen.co
Even though we previously used ClickUp, Monday.com, Asana and the last one Trello in search of ease of use to collaborate with our clients, there always has been some friction or missing features.
Bett
Renewables & Environment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2023
The future of modern construction
The product has enabled us improve productivity and efficiently manage tasks and resources
PROSThe software integrates well with others management platforms and easy to implement.
CONSCustomer cares support services delayed is a major setback they keep you waiting for so long.
Reasons for switching to kitchen.co
Cost of operations and efficiency improvements
Ashley
Professional Training & Coaching, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Game changer!
Kitchen has been an absolute game changer for how I run my project based business. I’m able to easily manage all of my projects, provide updates, share information all without having to depend so heavily on email. My clients love it and it helps to set and enforce boundaries!
PROSKitchen is ready to use immediately! You don’t have to spend a bunch of time setting up the tool which is great. It’s also very easy for my clients to jump right in and navigate so it eliminates the need of me spending so much time explaining the tool to them.
CONSOne great addition would be emoji reactions to messages!
Stellio
Design, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Kitchen is Fantastic! Highly Rated Client Portal Management Tool
My clients now have an all-in-one solution for keeping track of all their work, future requests and ongoing jobs. The feedback from clients has been overwhelmingly positive.
PROSKitchen is by far the best and most intuitive platform I have found to help run my Design Subscription business. The merge from a competitor was easy and simple, the onboarding for clients is simple and clear, managing projects and tasks was easy, and communication and asset sharing as well. Everything is perfect!
CONSThe only things I have found were small tweaks to features I have used in other management tools, nothing has been bad or not working. The team explained everything perfectly and has taken on all feedback with improvements to the platform added to their internal roadmap.
Reasons for switching to kitchen.co
Too many bells and whistles on clickup - I just wanted something simple, clean and easy for clients.
Gerardo
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
The best client portal for agencies. Its flexibility makes it powerful.
I am transferring all my clients to the platform. I aim to organize it in the most effective way, but so far, I have not encountered any limitations in adapting it to my company. My overall experience has been very positive. I highly recommend it for those who want to establish structure in their agency, with a centralized and collaborative space for the team and clients.
PROSThis tool is awesome because it’s super flexible and easy to use. You can learn it in no time and start using it right away. Plus, the design and usability are top-notch, leaving a great impression on clients. They’re always updating it too. I’ve tried a bunch of tools and customer portals, but this one is the best.
CONSActually, I’m very happy. However, as suggestions for minor improvements, I would like there to be more options in the tasks. The ability to track time in-app is crucial for a service agency. Also, the client view seems a bit basic to me. It would be very useful to have more information, such as the projects each client is involved in, for example.