FORM MarketX vs Netrivals

RATING:

4.8

(25)

FORM MarketX has 25 reviews and a rating of 4.84 / 5 stars vs Netrivals which has 21 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (25)
4.5 (21)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 9, 2019
November 24, 2022
Pros/Cons
  • Pros

  • We can easily manage teams that are on the road and have them capture the data, feedback, and photos we want to help grow our business.
  • This is an amazing tool for sales teams that are in their field managing accounts and visiting retail stores.
  • Cons

  • Limited history retained. Uses up the battery for long missions.
  • The only problem i ever had with this app was trying to figure out how to start my audits. Once I figured out it was just touch and go, I never had another problem with it.
Read all user reviews
  • Pros

  • Now we can accurately tell in which products we are the cheapest and strongly invest in them, given the fact that conversions significantly increase at better prices.
  • The interface is very user-friendly, there are plenty of useful features with new features being added on a regular basis, and the customer service is exceptionally phenomenal.
  • Cons

  • Setup was very complicated on our side, they have difficulties to setup with simple CSV.
  • We've been working with netRivals from the very beginning (2016) and we cannot say we have any complaints about its service and features.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos