PrintSmith Vision vs ePRO Print MIS

RATING:

4.0

(179)

PrintSmith Vision has 179 reviews and a rating of 3.97 / 5 stars vs ePRO Print MIS which has 19 reviews and a rating of 4.26 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (179)
4.3 (19)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
September 11, 2023
March 20, 2024
Pros/Cons
  • Pros

  • I like the ease of use and set up. How it makes my company run more efficiently and helps gain and track profitability.
  • Easy searching and locating like documents for the companies. Rolling estimate and invoice are quick and user friendly.
  • Cons

  • Full of bugs, lousy client interface and customer support is slow to respond in many cases.
  • It is intimidating at first. It takes a few sessions to get an understanding of what all the fields are.
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  • Pros

  • Consistency is ideal All my teammates have grasped the system quickly after minimal training and as my team has grown, it's nice to know ePro is reliable and I don't have to check over every invoice.
  • The ability to customize and control the costing and pricing features. Attentive support, interested in solving issues.
  • Cons

  • The biggest mistake people make is when you change an estimate, go BACK to the blue tab. If you stay on the orange tab, the only changes the work order.
  • No user manual is available so many features might be missed.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos