AvidXchange vs Fraxion

RATING:

4.5

(148)

AvidXchange has 148 reviews and a rating of 4.47 / 5 stars vs Fraxion which has 61 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (148)
4.4 (61)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 26, 2024
April 8, 2024
Pros/Cons
  • Pros

  • The user interface is better and there is no charge for bank accounts or for invoice uploads. Plus the cost per invoice is much better in Appfolio.
  • Our company uses AvidXchange with NetSuite, and we love the fact that invoices are automatically tied in to the NetSuite bills. Easy way to find a document during audits.
  • Cons

  • As far as we know, there is no way to change that default.
  • I feel sometimes the processors are in a hurry and mistype a vendor name or a campus location which creates an error on our end that we have to correct.
Read all user reviews
  • Pros

  • It is easy to use, with the cloud based version it is accessible from anywhere, and quite customisable on the user front with regards to approvals and workflows. Great data and document store.
  • Assist in getting proper approval for purchase orders and kept count of PO sequence. Easy to use after a short period of time.
  • Cons

  • Occasional errors in accounting software when importing information if another user is in accounting system (has to do with batching).
  • Software times has error when creating a PO but once you press create a PO again then everything is fine.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos