LiveSession vs LogRocket

RATING:

4.6

(28)

LiveSession has 28 reviews and a rating of 4.64 / 5 stars vs LogRocket which has 26 reviews and a rating of 4.92 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (28)
4.9 (26)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 17, 2020
September 19, 2023
Pros/Cons
  • Pros

  • It was easy to use I loved how intuitive I found it.
  • The implementation and the sub accounts management couldn't be any user. The interface is super simple as well.
  • Cons

  • The thing that is a real deal breaker for me with this software is lack of possibility to watch the session live.
  • The technical documentation is not as extense as other tools. It can be compensated by asking directly to the developers which does the trick.
Read all user reviews
  • Pros

  • The ability to view customers user journeys allowed us to note common journeys amongst our database and be able to improve these areas.
  • Super easy to configure, easy to navigate and to view user recordings.
  • Cons

  • Maybe optionally have it capture some specific XHR/Rest calls. Maybe show what tags are firing via GTM.
  • With most of my team being experienced in other tools, training them to use this was trouble.
Read all user reviews
Pricing Range
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$
$
$
$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos