5
4
3
2
1
Ease-of-use
4
Customer Support
4.1
Value for money
4.1
Functionality
4.5
"I love the simplicity it provides; specially the user friendly interfaces and navigations. We can integrate onedesk with multiple tools like jira and zapier."
"Its main advantage is that it is a software that groups different functionalities, that is to say, it is as if they were 5 softwares in only one. This improves the workflow and uses time efficiently."
"Another is that it has a great customer support team, which solves problems in 99% of the time. In addition, thanks to the customization it offers, its use can become faster and easier."
"The cost is high if you pay on a monthly basis. It is also difficult to communicate with."
"Price is quite steep if you pay monthly. It is also quite hard to interact with (from the user's feedback.)."
"One thing that sometimes interrupts the workflow is updates, which are frequent but necessary."
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