--- title: "Aquent RoboHead Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Aquent RoboHead. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Aquent RoboHead is a good fit for you!" source_url: "https://www.softwareadvice.com/project-management/aquent-robohead-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / [Aquent RoboHead](https://www.softwareadvice.com/project-management/aquent-robohead-profile/) / Aquent RoboHead Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/aquent-robohead-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/aquent-robohead-profile/alternatives/) # Aquent RoboHead User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 174 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 111 reviews (64%) - 4 stars: 57 reviews (33%) - 3 stars: 4 reviews (2%) - 2 stars: 2 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - There's so many different options you can truly develop the tool to fit your specific needs. - I like how organized it is and how it breaks down the project list and how you can mark the status of your projects. - I like that it's structured and there's lots of ways to connect communication points within a team and an external project requester. ### Most mentioned cons - The lack of customization, the rigidity of the templates, the flow of building projects and communications. - There isn't a very comprehension view. - The interface is not intuitive and there are strict parameters for adding information ## Aquent RoboHead customer reviews Showing reviews 1-25 of 174 (page 1). ### Excellent customization and easy to use platform! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered We had a very easy transition from our prior workflow tool. Robohead is very straightforward and easy to setup and having our staff fill out custom creative briefs based on the project type saves us so much time! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to customize and refine the service. There's so many different options you can truly develop the tool to fit your specific needs. On top of that, the customer service is excellent, they are very responsive and willing to help! #### Cons The only issue with so much customization is you need to make a lot of decisions on how you want things. So it can be a little trial and error before you get it right. I wish we could customize the survey tool more though, that one is less flexible. --- ### Robohead is the BEST project management tool that I have used in 25 years! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Superb customer service - team is always quick to respond, find solutions, hear you, open for enhancement suggestions and is always communicating with you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability of customization, user-friendliness, resource utilization and the ease of the review documentation. #### Cons Calendar options to see work / tasks needed. Wish there was a better view for creatives. There isn't a very comprehension view. --- ### Ongoing updates - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered We started in 2014 with RH and watched grow, improving in look and overall functionality. It has been instrumental in project development and through reporting, demonstrated and resulting in allowing resource additions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Robohead is constantly reviewing and updating the system - keeping it in line with user needs. Support is second to none - prompt, understandable, personal, and thorough. #### Cons The system could use:1) more direct capability for waterfall and agile workflows2) better absence from office task assigning (temporary delegate) --- ### Robohead - Overall rating: 4/5 - Reviewer: Chris B. - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Overall it has been a positive experience. We tried other project management products and ultimately chose RH. It is keeping us on task and organized #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Review tools. Notes, tasks and flexibility. Chat with RH to get quick solutions to challenges #### Cons Inability to control the type of emails received by reviewers/contacts. --- ### Great tool for a daily project management use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Automotive - Company size: 5001-10000 employees - Product usage: 3-5 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. RoboHead is our main project management tool, it is easy to use once you had all your forms set-up. We were able to import all our data from our previous management tool which has thousands of project information since 2001. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the wide arrange of options RoboHead has. We had been using it for a couple of years and still finding new things we can do with it. The file review process is so nice, especially if you have many reviewers, Robohead put all the comments into one file and that help us save a lot of time and be more efficient. You can control all the aspect of the review process on one screen (who has replied, how many comment you had received, due date, reminders, notes, etc.). #### Cons We can't customize how a form result is printed. You get an excel file that has to be formatted and that is very time consuming. --- ### Managing a Marketing Team supporting multiple Departments - Overall rating: 5/5 - Reviewer: Eileen B. - Industry: Higher Education - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Robohead is incredibly robust for creative/marketing teams who need a project management tool geared toward this industry. And they have amazing support and training opportunities, plus a phenomenal team to guide you at anytime. #### Cons It has a very steep learning curve. Takes time to invest in the learning because it is so comprehensive or robust. --- ### Powerful, customizable tool to streamline processes - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Public Relations and Communications - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered Our team is working together more closely, using fewer emails and is working together to solve problems. We hope to use more of the features as we continue to ramp up. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to customize work flows, plan for resource allocation and communicate within our teams has been wonderful. We're also keeping projects on track and on time. #### Cons Sometimes, too many choices can be hard. It would be great to have an "out of the box" version for the most common notifications for each kind of user. And while having reports and data is super for managers, many of the daily users don't need all of that data. It would be great to have their first experience have fewer bells and whistles, much like the external users - with the ability for the admins to add features as needed, rather than having them have to turn them off. It was overwhelming for some new users. --- ### While at first it can seem convoluted, once you dig in deep, you will realize how feature-rich it is - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros What I like most is how detailed you can be on every project. The ability to divide projects on multiple levels (from campaigns to individual projects to individual tasks) and gate them based on what task has been completed is incredibly helpful. Also, the reviews section is set up in such a way that makes collaboration very easy (the ability to compare and contrast multiple versions of a document along with their related comments makes it very easy to track changes and make new revisions) #### Cons The interface is not incredibly attractive, and when first getting used to the software, it can be hard to find what you are looking for. If there are a lot of people making notes on a project, it can be kind of difficult to follow the hierarchy of the thread (It would be better if you could organize notes by users). --- ### Completely customizable - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros I love that you can customize every aspect of RoboHead. We were able to streamline many processes by department because of the customization offering. The amount of robust features within RoboHead is amazing, more than I can ever imagine using, but I love that the options are there. #### Cons With this being so customizable, there we a TON of work upfront to get it set up and running. With that, not all of the customization is straight forward, so a lot of trial and error giving us a clunky start to rolling this out to the team. #### Vendor response Thank you for the kind words! We're happy to hear that RoboHead is helping your team streamline your processes. Regarding the amount of time required for customization, please don't hesitate to contact our Support team at RoboHeadSupport@aquent.com or via phone at 888-ROBO-123. We would be happy to help! Replied March 2019 --- ### Great for marketing and design teams! - Overall rating: 4/5 - Reviewer: Alan F. - Verified reviewer: Yes - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good, clean project management #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Easy to use "badges" (like on iOS apps) shows you how many items you're working on, or how many items need to be reviewed. Integrates with email seamlessly. Solid project management platform for design teams or marketers alike. #### Cons EXCEL SPREADSHEETS (if you've ever heard of those) are not supported for Markup View in Review mode! Had to do a double take on that one. Such an intuitive and organized project management tool, except for that glaring oversight. --- ### Great for Marketing Groups - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Accountability for your team, web based, easy to use. Customizable & flexible. Customer support is quick and responsive. #### Cons This last update changed the way the Dashboard and Product detail pages look (format and layout) I really don't like the new look and it's harder to read and find what I need. I would go back to the older version in a heartbeat. Changing something for the sake of change is not a reason to make changes. The majority of software companies have this same problem. They think they have enough input on the new "update" but they don't and they jump in based on goals and deadlines instead of asking. DO WE NEED TO CHANGE THIS? WHY AND IS IT BETTER THAN BEFORE? --- ### Best project management software for mid-sized business - Overall rating: 5/5 - Reviewer: Jeff W. - Verified reviewer: Yes - Industry: Automotive - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Used greatly in our entire marketing department to handle creative projects. Robohead allowed our creative team to function very much as a full-fledged marketing agency. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Ease of use, great communicating tools internally and easily scaleable. #### Cons Took quite some time to iron out the bugs and make the software work for our purposes. --- ### RoboHead a GREAT tool to improve your business results - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer & Network Security - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered I've loved the use of the tool for my daily activities, and it has helped us so much to achieve our goals. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The functionality of the tool, ease of use, and adaptability make it a great day-to-day tool to ensure the team success! #### Cons I think the only "down side" would be that not many people know about this tool, so training is a must when adopting it. --- ### Robohead a Good Way to be Organized - Overall rating: 5/5 - Reviewer: Laura W. - Industry: Graphic Design - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience is positive! I know I can go back to an archived older job and still see what happened in a particular job. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I like that my jobs are all in one orderly place. Its easy to see all my communications also in one place. #### Cons Sometimes I find the correspondence back and forth in a trail in a note hard to follow or rather hard to find a specific back and forth conversation. --- ### Designer Ease of Use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered It has been great, it is easy to navigate and understand where things should go and/or find what you are looking for. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros It is easy to organize tasks and see what is on your plate for the day/week. You can also quickly talk back and forth with co-workers to get necessary answers easily. #### Cons It is tricky to note which tasks are a priority within one day. --- ### Excellent project management solution - Overall rating: 5/5 - Reviewer: david g. - Industry: Commercial Real Estate - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered I highly recommend Robohead as a project management solution. The platform has greatly streamlined our marketing workflow and enhanced project collaboration and reporting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Robohead has made project management and creative review in our Marketing Department so much more efficient. Through the use of project templates, task dependencies, project initiation and progress management is streamlined. The responsiveness of the Robohead support team is very good in the rare instance of a problem and they are always updating and improving the platform. #### Cons The setup of project templates can be time consuming initially, but well worth the effort as this streamlines the project setup and management for reoccurring projects. --- ### Robohead Review - Overall rating: 5/5 - Reviewer: Chelsea S. - Industry: Financial Services - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Easy to use tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Dashboard is very helpful to see all projects at a high level and where they are all at in the process. #### Cons I wish you could take reviews and download the edits into pdf. #### Vendor response Thanks for the review, Chelsea, and for the product feedback! Regarding your feedback, we will be releasing a feature that will allow Reviews with annotations to be downloaded along with the edits and feedback. You'll have to let us know what you think once it's released (which will be before the new year!). Cheers! Replied October 2020 --- ### Help keep our team focused and on track - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Helps to keep track of priorities, deadlines, and who is involved. Makes us to be accountable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to set up and learn; keeps us on track; love the ability to make edits and share with the entire team #### Cons If team members do not pay attention, they can easily turn to using email again for approval. We also need guidance/training on duplicating past events each year; we seemed to have duplicated the dates as well (deadlines) and then requires us to take time to change them. --- ### Best project management tool for in-house design team - Overall rating: 5/5 - Reviewer: Rachel P. - Industry: Financial Services - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Some of the best features of RoboHead are the ability to track all comments, edits, approvals in one place by project; the archive of projects for future reference; and the ability to share reviews for approval/feedback with external partners and resources. #### Cons I honestly can't think of anything that would be a con for this software. --- ### Plan Communications Liaison - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered I have utilized Robohead daily for nearly 4 years. I have not had any issues with the tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Robohead is easy to navigate. Easy reviews, notes, and approvals compared to other task/project management tools. #### Cons Project display and search should be easier to locate past projects. --- ### Project Management Made Easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Robohead has been a game-changer for our marketing department. The ability to create schedules for our different types of projects, each with their unique tasks is key. The review capabilities allow multiple parties to review a job simultaneously, speeding up our workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Robohead is easy to use and provides the tools necessary for our team to manage our project schedules and conduct internals reviews. #### Cons Robohead randomly logs you out sometimes. --- ### Nothing compares to RH for project managment! - Overall rating: 5/5 - Reviewer: Michelle P. - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Extremely satisfied for 12 years now! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the flexibility of this product. We can tailor our forms to fit our own needs. One of the very best things about RH is their Help Desk staff! They are absolutely amazing, extremely responsive and always follow up to ensure you have what you need. I love everything about this system! #### Cons I can't think of anything I'd change about RH. --- ### Easy to use but there is a learning curve - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 5001-10000 employees - Product usage: 3-5 years · daily - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered It has been good. When other departments see me using RoboHead, they are impressed with the concept. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros This is a great way for a larger company, with many offices and department, to track their projects. It is really helpful for teams to be properly trained on robohead to understand why it's important to track all changes in one location. #### Cons There are ongoing updates which is great but sometimes there are just not relevant for my role. Also, I enjoy exploring the software but for those who do not take the time to play with it, they can find it overwhelming. --- ### You will not be disappointed with RoboHead! - Overall rating: 4/5 - Reviewer: Keith R. - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Definitely ease of us and it probably has one of the greatest and most in depth support resources. #### Cons Template building can be a little complex. --- ### Easy to use, lot of good features - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Design - Company size: 5001-10000 employees - Product usage: less than 1 year · daily - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, lot of good features about reviews, sharing with team members. Uploading and reminding... #### Cons UI design can be little modern and easier, it's kind of old school. #### Vendor response Thank you for the feedback, Havva Esra. We have passed your critique of the UI to our Product team. Cheers! Replied November 2020 ---