Excellent work AssessTeam. Thank you for creating a program that has saved us in terms of time and money!

Really love the ease-of-use - employees do as well. Switching over from a manual system was not difficult at all and great support was provided from the start. AssessTeam has all the features needed to deliver thorough performance management for staff for a great price.

Upgrades to the software are done to keep it relevant and user-friendly.

IT was a great solution to implemnet to cover Assessments modules for employees. Very helpful.

Online version, lots of features for customization, flexibility

import of files - in excel it is hard to read. There is no room in the profile of employee where we can leave comments and see history of additional feedbacks if we want to have such.

I'm not a huge fan. It's ok, but for the end user. It's difficult as an administrator to manage in public safety with frequent schedule/supervisor changes for employees.

It is nice to have reminders of when you want employees to be evaluated. It's a central point to evaluate, send, discuss, and receive signatures from the employee.

Set up is difficult. With change in the organization and it not being kept up with, I have to delete every evaluator from each employee and re assign every evaluator to an employee. This is HOURS of work. I ought to be able to great groups of employees and assign them that way. If it's possible, I'd like to know how.

While the system is a bit clunky and lacks some flexibility I am used to, we have had excellent support from [sensitive content hidden]. He has been instrumental is our desire to continue leveraging the tool going forward.

Self review process is not-intuitive. We had to work around it but I can't specify right now. My admin is more familiar with those hurdles we encountered.

Positive - mostly because of [SENSITIVE CONTENT] availability and support. He is informative, relatable, understanding, friendly and very helpful with step by step guidelines.

I appreciate the available data base of Result Areas / Evaluations as well as the customer support provided

It's a little bit complicated to figure out / envision what the final evaluation will look like - when creating result areas / performance indicators I am not experienced enough with the software to see how the results will be generated

So far, I am very happy with the AssessTeams product. We will be going through our first set of Performance Reviews very soon and will share more then.

Once we worked through the basic functions, it was very easy to use. The agents made themselves available to assist and answer questions.

It's a little slow going from screen to screen but for the price I can live with that as it really didn't make a difference to me.

I have had a very good experience and would recommend that if you are looking for a company that will provide dedicated service, is responsive and a value for your money that you give AssessTeam a try.

I especially like the fact that they are accessible. I can schedule a call with my sales director to walk me through any questions I have about the platform and they are very responsive by email as well. I also like that I feel they are well suited for smaller companies. Some of the other competitors had extremely high costs with large minimum subscriptions which are cost prohibitive to smaller companies who want a good product.

I haven't found anything that I dislike yet, but will be happy to provide recommendations for improvement once we have rolled out and completed our first review.

Great, easy for end users.

[sensitive content hidden] is my "Go To" and when I have questions, he always helps me promptly.

No significant dislikes. No significant dislikes.

[sensitive content hidden] is very helpful and guided me every step of the way - the platform is easy to use and simple to implement

No issues to flag. Very responsive team and everything was set up within 24 hours of our first interaction

Exceeded my expectations. Big improvement over what we used previously.

Customer service is always available when needed if you have a question. Very user friendly. Cost is less than other vendors.

None except our firm does not use the full functionality of the system.

We were using a spreadsheet based evaluation process which was cumbersome for the evaluator and person being evaluated, it also required manual scheduling and a separate system for actioning follow areas for focus. AssessTEAM has allowed us to not only take out evaluations on line but the set-up means we can easily standardise common areas of evaluation and update these across the team. The flexible scheduling of evaluations by person means we can now set-up a range of evaluations and drive improvements across the business on an ongoing basis, with the scoring giving everyone the clarity on where to focus on improvements and keep doing the good things they do.

It exactly met what we wanted and is solely focussed on evaluations whereas other solutions provide a wide range of facilities that we didn't need and made the product much more costly and complex. We liked the overall simplicity of use combined with the well thought out functionality.

Ideally we'd prefer a wider range of reporting although it does provide the analysis we need. The up and coming notification feature will be useful for setting when and where we want email notifications.

No issues so far, when I have needed any guidance the call logging process has been easy and the turnaround time for resolution has been very quick.

Easy to deploy/implement as well as easy to use once you get the hang of it.

Perhaps a little more explanation around some of the concepts e.g. when setting up an evaluation what'll happen when picking " Default result areas ...." vs " Select from all available result areas" etc.

It took us a total of 3 days to rollout the system for 16 employees. The KRA database was very useful to build a foundation of our evaluation plan and the simple import routines got our employees setup quickly. Very little help was needed unlike the other systems I have tried , never saw a video or needed help

simplicity cloud usage speed kra / kpi library

the mobile apps do not allow for all features in the backend, only a very small subset

It was a beautiful experience, it enabled my organization receive great feedback which is positively impacting our policies, culture, work ethics and overall performance. Also, we received great support from the team,really patient and always ready to provide clarifications where necessary. I was truely a great ride with AssessTeam!!

* This product gives room for organisation to customize to their preffered options and template * Its was user freindly and easy to navigate * I love that it gives evaluators the option to express other concerns in free text * Employees loved that is was anonymous which made them more comfortable to express themselves

For some evaluators in my organization, while the evaluation interface was engaging as it should, for a few, the page appeared different and mumbled, I believe they would have had a better experience.

Very Good

Performance is of really high quality. it has been really nice experience.

Nothing as such.

My overall experience has been great! The customer service team is phenomenal and has quickly assisted with any questions or issues that I had.

It was pretty easy to navigate around and assign reports. It was great to be able to upload a census from our benefit administration system so we did not have to manually enter all employees.

When you forget to add someone to an initial evaluation, you have to create an entirely new template/record for them.

The best part of AssessTeam is the support I received while setting this up for my company. I think [SENSITIVE CONTENT HIDDEN] met with me at least 10 separate times via Google Meet to help me decide how I needed to set this up to best suit our needs. He has been SO patient (and kind) with me & did a lot of the set up on his end after explaining what I wanted to happen. He truly went above & beyond and I'm so thankful as we are in the middle of our first review & I'm getting great feedback from the team! Thank you, [SENSITIVE CONTENT HIDDEN]!!

The ability to customize the process to exactly what we need, having continued support from the AssessTeam (specifically [SENSITIVE CONTENT HIDDEN]) & a very clean/simple aesthetic.

The process of setting things up isn't super intuitive for a non-technical person, but luckily they had excellent customer support!

I have nothing but great things to say about the team member I worked with. [SENSITIVE CONTENT HIDDEN], the business consultant that helped me provided a fantastic demo and not only answered all of my questions, but helped me get my team set up and made sure I fully understood how to use all of the software functionality to optimize my team's experience.

Love the simplicity of the software, yet the high level of functionality. The system is easy to use, has a fantastic layout and provides all of the functions we need to manage team performance. I worked with one of the business consultants and he was friendly, patient and very thorough at explaining the software to me.

I don't have anything negative to say about this software.

The price and the ease of use with the app

Its a little hard to figure out how the category questions work. But after that, everything is good!

Great product! Customization takes some time, but once completed it sames allot of time on all levels!!

Online, real time and available on App for ease of Access.

Email function does not always work. Support could resolve this matter, but it took some time and reoccurred.

Good but if you can let customer to customize more, that might be better

easy, very fast customer service. If it wasn't the rep, i dont think i was implementing the system.

still have lots to improve, and many things i did not know in the first place, and i have to ask the rep to make changes

Great product and a good price

The software was easy to deploy and customise to meet my business needs.

Creating new results areas is a slightly long winded and no formatting options

The product is easy to use and that was important in our search for the perfect product.

I have yet to find anything that I like least.

I have only been using AssessTEAM for 9 months and it has been easy so far. My representative [sensitive content hidden] is always available and remembers what we have done in the previous years. Overall I am extremely happy we are using AssessTEAM

The software is user friendly and the customer services has been very helpful.

I do not have anything at the moment that I dislike about AsessTeam

Very friendly and help sales/implementation staff.

How easy it is to access/complete an evaluation through the link in an email. We also like the Monday motivators to remind our employees to complete their evaluations.

Wish it was a little more customizable from a security set up stand point.