Deltek Ajera vs FogBugz

RATING:

3.6

(58)

Deltek Ajera has 58 reviews and a rating of 3.59 / 5 stars vs FogBugz which has 25 reviews and a rating of 4.24 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.6 (58)
4.2 (25)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
April 3, 2024
November 17, 2022
Pros/Cons
  • Pros

  • The help link and the Ajera customer support center are fantastic tools, especially as a new user of the software.
  • Real time data; ease of use for non-accounting people.
  • Cons

  • I will warn that sometimes after major updates there are glitches. However, every software that is constantly updating of this size has minor glitches after major updates.
  • Very hard to use, very hard to do what you want to do. Basic tasks can be impossible without assistance.
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  • Pros

  • I found Fogbugz to be very flexible and easy to use once I was able to understand its interface. It offers a lot of customization and additional features such as a wiki and user forums.
  • While other similar products contain complicated features that you're unlikely to need at a small to mid-sized company, FogBugz strikes a great balance between flexibility and usability.
  • Cons

  • It can be time consuming to get what you want out of it. The overall experience is lack luster.
  • Some delay when email is sent. Sometimes cases that are supposed to send notifications do not appear.
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Pricing Range
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$
$
$
$
$
Product Demo
Product Screenshot
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4 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos