Sort of stopped using it for customer service.

I checked out the software on a whim, because I saw that it integrated with something else I used. I felt COMPELLED to use it.

The integrations are great and allow seamless imports from all our solutions.

Best Customer Service I Have Ever Experienced - Also a great product.

BlueCamroo has been a great Partner. When we first started working with [SENSITIVE CONTENT HIDDEN] we were charting new waters in our industry.

Also, make sure it handles contacts the way you want it to. We wasted a very long time setting up a competing system only to find out that it did not group contacts by company the way we expected.

I love that I can have emails directly in the program so the details are attached to the client (and that I can forward them there from other inboxes). This can't be beat for a free version.

The screen layouts are well organized and clean, the interface is intuitive and ease of configuration.

Fairly priced, highly recommended CRM for E-commerce.

For the areas that we have started to use, ease of use is a major plus and once you know where each element is - daily use of the platform is smooth.

At first, it was difficult to manage and navigate. The platform has grown significantly since we began using it.

The support team responds very quickly via a built-in ticket system and answer any queries / resolve any issues with little to no delay.

They provided great guidance on how to exceed our customer's expectations as well as include functionality and interface what would scale.

I love that its free and it is very smart to get people to sign up.

Oh, and I like the social-media style interface that makes working in some of the sections seem like checking your FaceBook feed.

The ONLY halfway annoying thing I've found is that a few of the date fields seem to be in non-american order, and I misread the dates. That being said, I'm sure they would fix it if I complained.

The free version is actually useful, especially for a new business. I will pay for additional features eventually, but for now, the free version does what I need to do.

BlueCamroo has been able to accommodate all our requirements and allow us to save money overall. At least once every day or two someone on the team comments on how great BlueCamroo is.

There are a couple of rough edges in the user interface. In several areas, the screen doesn't refresh as it should (I suspect that's a bug that will be fixed at some point).

What I like most about BlueCamroo CRM is the easiness of navigating through the CRM. No confusion while looking for menu options and I like the UI as well.

Great customer service and response time. Easy navigation and setup.

That it is really user friendly; never heard of Ravetree until I began working at The Bookkeeper. Wonderful tool to track and prioritize tasks.

All employees can access up to date content in one simple place. Good visual representation of information.

The interface is very rich and intuitive, offers a clear and precise overview of the different results obtained. A free trial version is also available to enhance the user experience.

Ravetree feels like the perfect blend of being universal enough for the masses and customized for the individual peculiarities of a mid-market full-service advertising agency of 35 people (i.e. us).

At the time of this review, there was no public API, which for us is a deal-breaker.

Responsiveness of support team & customization. I love logging time to my timesheet directly from the kanban board.

In addition, Customer rep has consistently delivered the human element of a technology/subscription delivery and made it feel like we were a priority at each at every turn.

What Ravetree has going for it is management of the project along with progress against budget.

The lack of stability and the appalling support.

Ease of use and ability to ramp other team members easily.

User friendliness and ability to pinpoint projects easily and time associated with each. I also like being able to transition ownership based on the stage of the project.

It also has a pretty intuitive user experience. The kanban board is a useful feature and I like being able to see how many billable and non-billable hours I'm logging each day.

My overall experience with Ravetree is that What I could say is that the software is highly recommended, it has so many useful features for businesses.

Sometimes, getting alerts can be difficult. If you miss an email, you may miss an update or a tag in Ravetree.

It's a mystery why that aspect of PM is so neglected by many other apps.

The comment section of RT is where I spend most of my time. I love the ability to comment and tag people directly in a conversation.

I have trouble finding tasks that I have marked complete. If i don't know the specific name it's hard to find them.

The ability to upload file versions within the same upload and select which version you'd like to view. This keeps project files/uploads organized and helps us to easier find and look at versions.

US Dollar

The Business Software that combines many essential business services in a single, easily-adoptable and affordable solution.

BlueCamroo is a cloud-based business management platform that provides features such as lead and customer management, team collaboration, task and project management, customer support, time tracking, expenses management, billing and invoicing, social media monitoring, and email marketing. The features are supported by a configurable workflow engine that helps users automate end-to-end business processes. The integrated solution is a fit for small or mid-sized knowledge or service businesses.


BlueCamroo captures and nurtures leads from websites, lists, email, and social networks. Project Management and collaboration help in project delivery, allowing users to share calendars, timesheets, documents, notes and contacts within the system. Email integration saves time and helps keep information centralized in the system. BlueCamroo’s analytic dashboards track sales metrics and allow users to create own reports.


BlueCamroo integrates with third-party applications such as Google Apps for Business, Box, HubSpot, Xero, QuickBooks and online payment gateways. Pricing is per user per month. Support is provided via online ticket system.



LongDescription

Commenting/Notes

Support Ticket Management

Milestone Tracking

Cataloging/Categorization

Project Workflow

Employee Management

Forecasting

Electronic Payments

Internal Chat Integration

Idea Management

Project Templates

Lead Capture

Customizable Reports

Document Storage

Activity Tracking

Progress Tracking

Customer Service Analytics

Sales Pipeline Management

Task Scheduling

Financial Management

SSL Security

Calendar/Reminder System

Invoice Management

Portfolio Management

Project Planning/Scheduling

Project Management

Gantt/Timeline View

Projections

Knowledge Management

Pipeline Management

Customer Database

Resource Management

Calendar Management

Customizable Fields

Collaboration Tools

Activity Management

Scheduling

Data Import/Export

Risk Management

Customer Support

Testing/QA Management

Email Templates

Self Service Portal

Contact Management

XML/RSS

Opportunity Management

Configurable Workflow

Project Time Tracking

Lead Management

Email Marketing

Cost-to-Completion Tracking

Sales Reports

Dashboard Creation

Routing

Territory Management

Vendor Management

Training Management

Issue Management

Marketing Automation

Support Ticket Tracking

Role-Based Permissions

Client Portal

Request Escalation

Social Media Integration

Workflow Management

Email Management

Website Integration

Percent-Complete Tracking

Event Triggered Actions

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Segmentation

Reminders

Time & Expense Tracking

Reporting/Project Tracking

Customizable Templates

Calendar Sync

Billing & Invoicing

Accounting Integration

To-Do List

Budget Management

Reporting/Analytics

Recurring Tasks

Contact Database

Prioritization

Customizable Forms

Client Management

Quotes/Estimates

Point of Sale (POS)

Purchasing & Receiving

Task Progress Tracking

Third Party Integrations

Appointment Scheduling

Task Management

Mac OS

Web browser (OS agnostic)

Windows 8

BlueCamroo's pricing is built upon a User-Role methodology where users can be assigned multiple roles, allowing them to mix-and-match roles to only pay for what your business (and each individual user) needs.

Pricing can be either Billed Monthly or Billed Annually (with a discount)

The following pricing is USD/User/Month, billed monthly:

CRM - $6
Sales - $25
Projects - $25
Support - $10
Complete - $49

Visit BlueCamroo Pricing  to learn more. https://www.bluecamroo.com/bluecamroo-plans-pricing

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

BlueCamroo

In Person

Live Online

Documentation

Videos

Ravetree is a cloud-based project management solution with integrated resource planning, customer relationship management and time and expense tracking capabilities. The solution helps users manage project workflows, task assignment and project status updates. 


Ravetree helps businesses to manage project budgets and resource distribution. Users can log their time spent on various tasks, which enables management to calculate the total time spent on a project and compare it with estimated time. Time logs can also be used to calculate billable and non-billable hours, as well as generate reports for performance reporting.


Ravetree enables resource planning through resource allocation tools. Users can monitor employee utilization on a daily basis. The solution also provides built-in customer relationship management (CRM) capabilities, client information storage and project history through a single user interface.


Ravetree is available on a per user per month subscription basis.



File Management

Real-Time Analytics

Deadline Management

Bar Chart

Multi-board

Leave Tracking

Multi-Channel Marketing

Messaging

Surveys & Feedback

Status Tracking

Visual Workflow Management

Billable & Non-Billable Hours

Meeting Management

Billable Items Tracking

Employee Onboarding

Release Planning

Presentation Tools

Due Date Tracking

Time Tracking

Proposal Generation

Access Controls/Permissions

Vacation/Leave Tracking

Activity/News Feed

Timer

Online Time Tracking

Templates

Charting

Task Board View

Employee Directory

Real Time Monitoring

Workflow Configuration

Real Time Editing

Change Management

Marketing Calendar

Order Management

Timesheet Management

Task Planning

Approval Process Control

Product Roadmapping

Time Tracking by Client

Team Calendars

Monthly: $39/user/month

Quarterly: $34/user/month

Yearly: $29/user/month

Non-profits: $20/user/month

BlueCamroo vs Ravetree

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Product Demo & Screenshots

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