# icon

> Reviews of Box. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Box is a good fit for you!

Source: https://www.softwareadvice.com/project-management/box-enterprise-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[File Sharing Software](https://www.softwareadvice.com/file-sharing/)

/

[Box](https://www.softwareadvice.com/cms/box-profile/)

/

Box Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/cms/box-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/cms/box-profile/alternatives/)

# Box Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(3,181)

4

(1,797)

3

(488)

2

(108)

1

(59)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.3

Value for money

4.3

Functionality

4.4

* * *

### Pros

"Overall, I found Box to be a strong, enterprise‑grade solution that excels in security and governance. While it may feel overbuilt for simple file sharing needs, it delivers significant value for organizations that require structured document management, compliance, and controlled collaboration."

"It excels at centralizing project documents, managing client deliverables, and facilitating communication around non-CAD files like specifications, reports, and presentations."

"How I am able to access document management, file sharing, team collaboration and workflow automation in one box is what I like most about Box."

### Cons

"Box has upload speed and file size limitations that make it very cumbersome to upload large video files."

"While Box is great for general file management, its performance and features lag when handling the specific demands of heavy 3D CAD files and complex assemblies."

"After a week, the only response to multiple inquiries is "You have to call on the phone," but their site provides no phone number. But I'm not offended: they also refuse to respond to the credit card company and the Better Business Bureau. Either Box is terribly managed or they actually care more about a few thousand dollars than about their reputation as corporate pirates."

Fast-track your software evaluation

Speak with a File Sharing software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

5633 results

Sort by

Box Reviews, Pros and Cons - 2026 Software Advice