---
title: "Box Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Box. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Box is a good fit for you!"
source_url: "https://www.softwareadvice.com/project-management/box-enterprise-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[File Sharing Software](https://www.softwareadvice.com/file-sharing/)

/

[Box](https://www.softwareadvice.com/cms/box-profile/)

/

Box Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/cms/box-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/cms/box-profile/alternatives/)

# Box User Reviews

## Reviews summary

- Overall rating: 4.4/5
- Total reviews: 5,644

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.3/5
- Value for money: 4.3/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 3,189 reviews (57%)
- 4 stars: 1,800 reviews (32%)
- 3 stars: 488 reviews (9%)
- 2 stars: 108 reviews (2%)
- 1 star: 59 reviews (1%)

### Most mentioned pros

- Box is an excellent cloud storage and collaboration platform, especially for businesses that prioritize security and document management. While it may have a slight learning curve and some premium-only features, it remains a dependable solution for secure file sharing and teamwork.
- Overall, Box provides a secure and reliable platform for document management, particularly in environments where compliance and control are important. While there may be some usability challenges, it delivers strong functionality for organisations that prioritise governance and structured file management.
- Overall, I found Box to be a strong, enterprise‑grade solution that excels in security and governance. While it may feel overbuilt for simple file sharing needs, it delivers significant value for organizations that require structured document management, compliance, and controlled collaboration.

### Most mentioned cons

- In addition, loading large video files takes too long. If you forget to enter even one metadata tag, the file disappears completely due to the fact that search is extremely strict/unforgiving.
- Box has upload speed and file size limitations that make it very cumbersome to upload large video files.
- While Box is great for general file management, its performance and features lag when handling the specific demands of heavy 3D CAD files and complex assemblies.

## Box customer reviews

Showing reviews 1-25 of 5,644 (page 1).

### Document storage that is great for collaboration

- Overall rating: 5/5
- Reviewer: Bianca S.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, it my prefer method of sharing documents that required collaboration with other members of the university. I enjoy the ease. I enjoy the web excel version or web word doc version for opening documents.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Box has helped me gather the event planning details from various campus partners and department. I create folder and documents i can share with individual department. The comment section of each file allows me and the collaborators to notify each other when something has been added or sonething new has been shared..it has definitely streamlined collaboration regarding events. I also enjoy that there are a saved versions of documents. You can go back and recover past renderings. Box has also been a game changer when it came to remote work. When I was preparing to move to remote work, i transfered my documents to Box. It was the best move I made.

#### Cons

The downside of Box is that it can look cluttered. I had to take extra measures to ensure my box dashboard is organized.

#### Reasons for choosing Box

Better design and better features. The layout and appearance was better.

#### Reasons for switching to Box

Box was designed better for professionals.

---

### Best Document Management Solution.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Food Production
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, Box has provided me with solutions in more than one case, that have made me look good. Box integration into Salesforce is one of the best features. With the ability to auto create folders based on record creation, it simplifies so many processes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Box is hands down the most robust document management solution in existence! It integrates with some of the most powerful tools out there like Salesforce. The ability to have collaboration similar to Microsoft or Google, is crucial. Especially when integrated with other tools. It is very intuitive and easy to use. Support is top tier and always has a solution.

#### Cons

Honestly, nothing. This application has yet to show me any signs of faults. While it can be cumbersome to setup with integrations, it still is superior.

#### Reasons for switching to Box

We required a very in depth integration into our Salesforce environment.

---

### Great storage options for person and business life.

- Overall rating: 5/5
- Reviewer: Chandler G.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Its has had its ups and downs over the years. Recently it has gotten better but I do wish the storgae options were more competitive.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that it will automatically download my photos and files. This keeps my files secure in the event my phone is missing or destroyed.

#### Cons

I think the options to buy bigger plans should be more affordable. The limited options dont always fit everyones needs.

---

### Handy instrument for content collaboration

- Overall rating: 4/5
- Reviewer: Maria S.
- Verified reviewer: Yes
- Industry: Pharmaceuticals
- Company size: 10000+ employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

As an editor, I work with articles from multiple authors and collaborate in a box with authors, medical reviewers, and other stakeholders. We collect all the comments for materials and work on them together before we reach an agreement, and the document is accepted. Box helps keep all the history of comments and changes, and it also helps avoid the situation where someone has the wrong or outdated version of the article for review.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It is easy to collaborate on documents. I can leave comments or propose changes in the text - it is very handy for articles and other documents, because we have a lot of people involved in the content creation and coordination.

#### Cons

The interface might be confusing for less technically sophisticated people. I had to create a video tutorial on commenting because some colleagues couldn't figure out how to open the document and leave their notes.

#### Reasons for choosing Box

It looked like a more secure alternative for our company.

---

### Reliable Storage Solution

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Medical Devices
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

This service ranks among the most effective cloud storage solutions currently available. It offers excellent value relative to its price.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I appreciate the lifetime access included with a single payment. I have maintained flawless file integrity and accessibility, with seamless sharing capabilities.

#### Cons

To date, I have encountered no drawbacks with the cloud service. The platform is user-friendly, and I have experienced no technical issues with the application.

#### Reasons for choosing Box

A lower price point compared to pCloud and other cloud storage applications.

---

### Heavy File go easy

- Overall rating: 5/5
- Reviewer: Vertika W.
- Verified reviewer: Yes
- Industry: Medical Devices
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Perfect so far, it allows excel sheet to be linked with salesforce as well, live fresh up to date data is refreshed and can be access with multiple team members

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It has the feature to upload and keep very heavy files any excel, documents, which is not possible to share and access on outlook

#### Cons

Ask for access for logging in, like there are two access window to acknowledge either own company or outside the company, the consent and login to be provided , if outside ethe company, email is required to access the file. This step is mandatory to work every time on same file - box feature

#### Reasons for switching to Box

Sharing heavy files was very difficult on outlook

---

### Reliable Cloud Storage with Powerful Collaboration Tools, but Lacks Interface Polish

- Overall rating: 5/5
- Reviewer: Marquita V.
- Verified reviewer: Yes
- Industry: Airlines/ Aviation
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Box is a highly functional and robust platform for document management that gets the job done efficiently. While it is undeniably powerful and stable for professional use, the user experience feels a bit outdated and lacks the polished, engaging feel of other cloud storage tools. It is a solid, reliable choice for businesses, even if it isn't the most exciting interface to work with daily

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

The file syncing in Box is incredibly reliable, and the desktop application works flawlessly without consuming excessive hard drive space. Additionally, I’ve found Box Canvas and Box Notes to be excellent, well-integrated features that make brainstorming and documentation very convenient. Cons: The user interface feels quite clunky and sterile, especially when compared to the more modern, intuitive design of competitors like Google Drive or Dropbox.

#### Cons

Box is far too rigid and expensive for a small business. The platform is clearly built for large-scale enterprise use, making the initial setup process unnecessarily complex and time-consuming.

---

### Easy to use and great tool for collaboration

- Overall rating: 5/5
- Reviewer: Ansuman R.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I've had a good experience using Box. It's reliable, secure, and makes it easy to share and manage documents without worrying about version control. My team has been able to collaborate more efficiently, and I haven't run into any major issues. Overall, it's a solid platform for businesses.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Box has been really easy to use from day one. I like how simple it is to organize files, share folders with teammates, and control who has access to what. We use it to keep project documents in one place, and it's made collaboration much smoother. It also works well with Microsoft Office, which saves time.

#### Cons

The pricing can be a bit expensive, especially for smaller teams. Also, finding some of the advanced admin settings took a little time, but once everything was set up, it wasn't a problem.

---

### Great document management

- Overall rating: 5/5
- Reviewer: Viergela C.
- Verified reviewer: Yes
- Industry: Child Day Care Services
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Box is an excellent cloud storage and collaboration platform, especially for businesses that prioritize security and document management. While it may have a slight learning curve and some premium-only features, it remains a dependable solution for secure file sharing and teamwork.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Box is a secure and reliable cloud storage platform that makes it easy to store, organize, and share files. It offers strong collaboration features, version history, and advanced security controls, making it a great choice for businesses and teams working on shared documents.

#### Cons

The interface can feel less intuitive than some competitors, and certain advanced features are only available on higher-priced plans. The free storage is also limited compared to other cloud storage services.

---

### Box is an amazing product

- Overall rating: 5/5
- Reviewer: Sahil S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

It is most widely used in our district for internal communication documents. It includes the notes page where a document can be live and various groups can be created.

#### Cons

Sometimes it gets complicated with too many groups. It generally do not allow access outside the district email log in.

---

### Box Is Much More Than Cloud Storage; It's A Comprehensive Content Cloud and Collaboration Platform.

- Overall rating: 5/5
- Reviewer: Jonathan A.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

If you need a secure, reliable, and powerful platform to empower your team's collaboration, Box is absolutely worth the investment.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have never experienced significant downtime with Box. Their infrastructure is rock-solid. They also offer robust compliance certifications like HIPAA, GDPR, and FedRAMP, which is crucial for large enterprises. It is also a suitable platform for task organisation, templates and customization. It is an easy to use platform. It is fantastic for document management.

#### Cons

Box is not the cheapest option on the market. Its pricing is squarely aimed at businesses and enterprises. For individual users or very small teams, solutions like Google Drive or Dropbox may be more cost-effective, though they lack many of Box's advanced features.

---

### Faster and more reliable, but also collaborative

- Overall rating: 5/5
- Reviewer: Okado W.
- Verified reviewer: Yes
- Industry: Semiconductors
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

Sharing is generally simple and fast, and the experience is good for both the sender and the receiver. Its where we work on documents online.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Document versioning at scale is great when I am handling layered campaigns. It has become a command center for file comments, storage and team documentation.

#### Cons

It’s powerful, no doubt, but some features are concealed in menus which takes few more steps to find them than usual.

---

### Cloud Content Manager that I Highly Rely On

- Overall rating: 5/5
- Reviewer: Felicia S.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Collaborating with colleagues and stakeholders on files and projects in real-time has been a positive experience with Box.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The availability of advanced security features is one of the aspects that I like about Box since it makes it a reliable tool for managing and sharing files.

#### Cons

I slightly dislike that I am not able to access, share and manage files without internet connection mainly when in remote areas.

---

### Box is a breeze!

- Overall rating: 5/5
- Reviewer: Mai M.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I'm thoroughly enjoying the rollout of our use with Box. Thus far, it's proving to be a phenomenal program that all departments are benefitting from!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I work with multiple clients on multiple projects daily so the secure external collaboration is perhaps the most important feature to me and my work!

#### Cons

No cons! I think Box uses strategic AI to help automate workflows and that has proven to be a huge asset to our teams and clients!

---

### Box global review

- Overall rating: 4/5
- Reviewer: Céline J.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Box is easy to use and is one of my favorite project management tools; it offers a wide range of highly useful features. It allows me to efficiently share folders with my colleagues and collaborators. Their customer service is also responsive.

#### Cons

Using Box individually is frustrating because you don't have access to their full potential, unlike in a corporate setting. I also noticed that the interface isn't as smooth as that of other software.

---

### Easy to use for content sharing and backup

- Overall rating: 4/5
- Reviewer: Daniel N.
- Verified reviewer: Yes
- Industry: Semiconductors
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

The smoothest tool I came across to upload files irrespective of data types. It is syncing quickly and no issue so far with editing documents.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Allows me to mark specific folders for offline availability, it feels more secure, and data sync is more optimized.

#### Cons

The web app has room for improvement, the interface isn’t as satisfying but it does the work I need.

---

### The Goodness Of Box

- Overall rating: 5/5
- Reviewer: Fujimory C.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

Box is the best for Businesses and enterprises that prioritize security, compliance, and need powerful tools for managing and collaborating on content across teams and with external partners.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Box is the best cloud content management and file sharing platform that is secure. Box is fantastic for business collaborations and it has a User-friendly interface.

#### Cons

On my side i don't have anything that i dislike with this software, i guess for me it's so far so good.

---

### Box: Signed, Sealed & Delivered!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I really enjoy using Box now in that I actually look forward to organizing and sharing files there, especially on big projects and with multiple other users. I've had a better experience than I did a year ago in regards to customer service as well.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Now, I like that Box improved its overall speed of use, organizational improvements, and a less obtrusive authentication procedure.

#### Cons

There's nothing I dislike about Box right now, since I feel that it actually acted on my concerns previously.

---

### Secure and Reliable File Management Made Easy

- Overall rating: 5/5
- Reviewer: Hilary C.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Box has been very positive. It’s a dependable platform for storing and sharing files, particularly in professional settings where security and collaboration are important.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

I really appreciated how secure and organized everything feels in Box. It’s easy to upload, share, and manage files, especially when collaborating with others. The permission settings are very detailed, which made it simple to control who could view or edit documents.

#### Cons

The interface can feel a bit clunky at times, especially when navigating through multiple folders. It occasionally takes a few extra clicks to find what I need compared to other platforms.

---

### Facile and Multi-Faceted Document Management Option

- Overall rating: 5/5
- Reviewer: Ginger S.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Box provides a wide variety of options and services to meet the needs of its clients. From storage capacity, to collaboration, to HIPAA considerations, Box's features effectively streamline file management. I also love Box's versioning. Document recovery or historical review is so easy with Box.

#### Cons

What I like least about Box is how extensive my "All Files" can get when multiple file or folder owners collaborate with me.

---

### Secure file depot for crew and partners.

- Overall rating: 5/5
- Reviewer: David R.
- Verified reviewer: Yes
- Industry: Leisure, Travel & Tourism
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Travel documents remain tidy, versioned, and within reach of boat crew and shore team, which prevents confusion prior to sail-outs.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Folder sharing lets us share itineraries, liability files, and briefings with operators and crews without revealing personal records.

#### Cons

Desktop syncing is finicky post-updates, and support feels faceless when debugging weird sync problems.

---

### A useful file-sharing platform

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I am quite satisfied with Box for sharing files with colleagues and as a backup.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Box is very useful when you like to share files with colleagues. It keeps all versions so that you can go back to earlier edits. Text and spreadsheet files can also be edited online directly. One can also uploaded files from local computers.

#### Cons

When multiple users make changes to the same file simultaneously, conflict will arise and Box handles these conflicts by saving each user's changes separately to avoid overwriting. This can be confusing sometimes. There is an option to lock a file but then if a user forgets to unlock it, then the file cannot be updated by others.

---

### Secure and Scalable File Sharing for Teams

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 501-1000 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Reliable file sharing and secure cloud storage make collaboration straightforward. The interface is clean and integrates well with other tools for seamless workflows.

#### Cons

Pricing can be relatively high compared to alternatives, especially for smaller teams. Some advanced features require higher-tier plans, which can limit accessibility.

---

### storage of documents

- Overall rating: 4/5
- Reviewer: Mark B.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Box is reliable for secure file storage and sharing, especially for contracts, drawings, and project documentation. It keeps everything centralized and accessible.

#### Cons

Strong permission controls and easy sharing make collaboration straightforward. Searching for older files can sometimes take longer when folders grow large.

---

### Box is a great option for startups.

- Overall rating: 5/5
- Reviewer: Eddie F.
- Verified reviewer: Yes
- Industry: Biotechnology
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall it’s been a good experience and an easy learning curb for the users to get used to it no matter the age or computer literacy level.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

It allows for collaboration and it’s cloud based to let our users work anywhere while not needing to connect to a VPN to access their files.

#### Cons

Some of the integrations are not as god as I expected. Also, the feature to mount it as a drive was removed and I really liked that.

## More reviews

[Next reviews](https://www.softwareadvice.com/cms/box-profile/reviews/?page=2)

---

Box Reviews, Pros and Cons - 2026 Software Advice