# icon

> Reviews of Box. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Box is a good fit for you!

Source: https://www.softwareadvice.com/project-management/box-enterprise-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[File Sharing Software](https://www.softwareadvice.com/file-sharing/)

/

[Box](https://www.softwareadvice.com/cms/box-profile/)

/

Box Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/cms/box-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/cms/box-profile/alternatives/)

# Box Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(3,183)

4

(1,799)

3

(488)

2

(108)

1

(59)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.3

Value for money

4.3

Functionality

4.4

* * *

### Pros

"Overall, Box provides a secure and reliable platform for document management, particularly in environments where compliance and control are important. While there may be some usability challenges, it delivers strong functionality for organisations that prioritise governance and structured file management."

"Overall, I found Box to be a strong, enterprise‑grade solution that excels in security and governance. While it may feel overbuilt for simple file sharing needs, it delivers significant value for organizations that require structured document management, compliance, and controlled collaboration."

"It excels at centralizing project documents, managing client deliverables, and facilitating communication around non-CAD files like specifications, reports, and presentations."

### Cons

"In addition, loading large video files takes too long. If you forget to enter even one metadata tag, the file disappears completely due to the fact that search is extremely strict/unforgiving."

"Box has upload speed and file size limitations that make it very cumbersome to upload large video files."

"While Box is great for general file management, its performance and features lag when handling the specific demands of heavy 3D CAD files and complex assemblies."

Fast-track your software evaluation

Speak with a File Sharing software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

5637 results

Sort by

Box Reviews, Pros and Cons - 2026 Software Advice