--- title: "dotloop Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of dotloop. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if dotloop is a good fit for you!" source_url: "https://www.softwareadvice.com/project-management/dotloop-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / [dotloop](https://www.softwareadvice.com/project-management/dotloop-profile/) / dotloop Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/dotloop-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/dotloop-profile/alternatives/) # dotloop User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 678 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 539 reviews (79%) - 4 stars: 99 reviews (15%) - 3 stars: 19 reviews (3%) - 2 stars: 6 reviews (1%) - 1 star: 15 reviews (2%) ### Most mentioned pros - My experience with DotLoop has been largely positive, as it streamlines real estate transactions with its intuitive interface, digital signatures, and real-time updates. While it occasionally has glitches or a slight learning curve for some clients, it’s a valuable tool for simplifying workflows and keeping everything organized in one place. - Its a really great program if you have many documents needing many signatures. - I enjoy it to send documents to clients to get signatures and it right away comes back to me. ### Most mentioned cons - The two things that I find awful about that loop our won the integration of Showing Time , which makes it extremely difficult to get into many times and the other issue is the display and the way it behaves when you are on an iPad. - What I like least about DotLoop is that it occasionally has glitches, like slow loading times or syncing issues, which can be frustrating during time-sensitive transactions. - They are owned by zillow, hide pricing online its 2025 and you cant see what you are being billed without calling and they do not email invoices. ## dotloop customer reviews Showing reviews 1-25 of 678 (page 1). ### Streamline transactions - Overall rating: 5/5 - Reviewer: Jessica G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with dotloop has been positive because it streamlines real estate transactions, even though there is a small learning curve at first. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like dotloop because it makes real estate transactions simple and organized by keeping all documents and signatures in one place. It saves time, reduces errors, and makes it easy to collaborate with clients and other agents from anywhere. #### Cons What I like least about dotloop is that it can feel slow or laggy at times, especially when loading large transaction files. --- ### Dotloop is better for the agent than for the person signing. - Overall rating: 5/5 - Reviewer: Bryan K. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Some quirks. Such as if you fill out a contact within the loop, then dotloop will only remember the name and email outside of that loop. If you want that contact to be in your system with all their info, then you need to exit the loop, go to contacts, fill out the date, and press ok once and then when the screen refreshes then press save. If you don't press this twice, you won't save the data. But at least when you do this, then all the data for the contact will save. Why this is so and so convoluted, I have no idea. But it's been like this for almost a decade and I've asked about it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Much easier to use than zipforms and docusign for the agent. #### Cons Signing for the buyer or seller not near as easy as docusign. There you just press start and it takes you to the next place to sign. Then you click finish. All done. With dotloop the signer must scroll and search for the proper places to sign or fill out. So this is more prone to unfilled documents than with docusign. Also, dotloop doesn't offer the simple date function that fills out the date when it's signed like docusign. You must manually choose a date and if the date is tomorrow when they sign and you filled out today then you have lost time for their termination option because it started when i filled out the date rather than when the customer signed. And because it is hard to get signers to fill out fields, it's almost impossible to get the signer to fill out the date, so it's easier just to guess and fill out the date you think they'll sign. #### Reasons for choosing dotloop Ease of use, intuitive (for the most part), very customizable and easy to create templates for frequently used forms. This is something you cannot do in docusign. Docusign says you can, but what they call a template is extremely limited in functionality. I can fill out all the commonly used fields ahead of time and save that as a template so that I only need to fill out the specific info for that property. You cannot do this in docusign. #### Reasons for switching to dotloop Dotloop offers more flexibility for the agent/broker to customize. --- ### Still the king...for now - Overall rating: 5/5 - Reviewer: Manny N. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think Dotloop is still the leader in this space but it will have some challenging times ahead with their price structure. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros The ease of use compared to the other digital signing programs is by far the best thing about using Dotloop. I've had to try a couple of different options and Dotloop has been the easiest to navigate and make adjustments if needed. #### Cons The price tag on here is the biggest concern. It will be interesting what they have to do with their pricing model as other options appear and AI makes it easier to create competitors and/or make other programs better. --- ### Making Transaction Management Manageable - Overall rating: 4/5 - Reviewer: Josh C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As mentioned above, Dotloop allowed our small team to transition away from paper-based processing to a fully digital solution. Our team was able to closer over 100 transactions per year with a single adminsitrative transaction coordinator thanks to its templates and task tracking systems. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Dotloop has a clean, intuitive interface (especially after their most recent design update). It helped our small team clear over a big hurdle of allowing our ops team to efficiently manage transactions while simultaneously allowing our agents to check on progress with as little friction as possible. Dotloop made it possible for our team to finally forego paper files and transact fully in the cloud. #### Cons Despite multiple attempts, our team never really trusted the more complex features of Dotloop (individual user permissioning in particular). Whether user or system error, we had several instances where non-team users were seeing notes, documents, or contact information they should not have seen. As a result, we used Dotloop for internal processing only, which means we had to look elsewhere for client-end solutions. #### Reasons for choosing dotloop Dotloop came highly recommended by other brokers in our firm. In addition, Dotloop seemed (at the time) to be the most standalone product—the other options required us to change our workflow to fit their system, as opposed to their system conforming to our way of doing business. Dotloop was much more flexible in this regard. #### Reasons for switching to dotloop Top Producer is an old piece of software, and the age showed around the time we switched to Dotloop in 2017. We attempted to use Top Producer's transaction management solution, but it just wasn't up to par with what Dotloop was offering (either in feature set or usability). --- ### An essential for a real estate agents! - Overall rating: 5/5 - Reviewer: Heather B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Excellent!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The mobile app on this system allows me to create and share documents quickly and from anywhere. Documents auto fill with transaction information When opened and already has signature places assigned for buyers and sellers to sign. I can share to email or text a document to their phone for immediate signatures. The task lists and reminders are essential to my every day business. And activity log helps me track activities of lenders and other transaction parties so I can see if they view documents or when someone has signed. Push notifications from the mobile app let me know immediately when someone has signed a document so I can share it to the appropriate party. Messaging with in the app allows me to be able to keep all transaction emails messages and notes in one place. I can add pictures of deposit checks or scan multiple documents from my phone directly into the file. #### Cons I have to add an email for each roll including the opposite party which I don’t have access to #### Reasons for switching to dotloop Dotloop has so many possibilities & features that other systems do not offer and functions easily specifically on a mobile device! --- ### Dootloop FTW! - Overall rating: 5/5 - Reviewer: Anuj C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been phenomenal. My company offers other signing software for free but I'd rather pay for Dotloop. That says a lot! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how you can manage multiple projects within Dotloop. I also like how you can handle multiple documents organized within a project. It's been essential for my real estate business #### Cons Logging in! I always forget my password. Lol, honestly, there isn't much to dislike about Dotloop. #### Reasons for switching to dotloop Pricing & Project Management are better with Dotloop. --- ### DOTLOOP TO THE RESCUE - Overall rating: 4/5 - Reviewer: Jim C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered it has worked very well and I have learned to by pass the modification issue by making my changes in a pdf writeable program 1st and then uploading to dotloop for signatures and initials only. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros can be used to have clients sign documents securely and quickly. best to use for those out of town or do not have access to a printer and scanner. #### Cons difficult to modify documents once in the system. have to use dialogue boxes in order to modify once uploaded to the system --- ### Dotloop review - Overall rating: 4/5 - Reviewer: William R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Used it for several years and overall it was good. Lack of integration was a problem #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros I like the ability to modify documents easier than some other e-signature programs #### Cons While many features were easier than the new system we are using, the lack of ability to integrate with our CRM was a real problem --- ### dotloop review - Overall rating: 5/5 - Reviewer: Evan P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. dotloop has been a great tool personally and professionally. Their free version makes signing one-off documents very simple! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All-in-one tool to manage real estate deals. Multiple options for delivery of contracts and eSigning options for clients (in-person, via email). dotloop's Support Team is great as well! #### Cons Some of the functionality can be a bit clunky, and some great settings require manual selection each time (ie., attaching PDF versions to emails) --- ### Thank you! - Overall rating: 5/5 - Reviewer: Patti O. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Every time I’ve had a problem & called in, they’ve been able to help. This last time, not only did they solve my original issue, but helped with something I didn’t even call about! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros All of my documents are in one place, & are easily accessible. Also, I can add documents from my photos! #### Cons I’m not able to reorder the documents on my iPad. --- ### Dotloop user for over a decade - Overall rating: 5/5 - Reviewer: Kristine M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered I haven’t encountered any inconvenience’s for myself or my clients on Dotloop this far. I’ve been a user for over a decade. The consistency has been outstanding. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use! It is easy to set up for my clients and the software makes it easy with clear prompts for my clients! It by far beats any other software I’ve tried. #### Cons There isn’t anything I’ve disliked this far. I’m not very, “tech savvy,” but the folks at Dotloop have made it very easy for me to learn. #### Reasons for switching to dotloop That is the software by previous brokerage used. --- ### Dotloop signature - Overall rating: 5/5 - Reviewer: Lori M. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of using dotloop for signatures #### Cons I do not really have any cons for the program #### Reasons for switching to dotloop The ease of use and the ability to send a PDF --- ### Solid Solution for Reviewing and Signing Digital Documents - Overall rating: 5/5 - Reviewer: Jordan M. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Only used a couple times, but it worked exactly as designed without any issues or glitches. I would definitely recommend. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Only used DotLoop maybe once or twice when a vendor sent me an agreement to sign. It worked seamlessly without any issues. #### Cons No real cons. When I use a digital signing application, I just want it to work when I need to sign a document. This solution did just that. --- ### Dotloop review - Overall rating: 5/5 - Reviewer: Julie J. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Generally good except for the two above comments. It would be Ho.loop to disassociate with Showing Time . Everyone I know is complaining about it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of creating & maintaining documents #### Cons The two things that I find awful about that loop our won the integration of Showing Time , which makes it extremely difficult to get into many times and the other issue is the display and the way it behaves when you are on an iPad. This is 2024 and it should work well with Apple products But doesn’t seem to. I do not have a PC or laptop. I only use an iPad and an iPhone, and they should make it easier to use with those products. --- ### Great but not as well known - Overall rating: 5/5 - Reviewer: Ashley D. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It’s easy to upload documents and prep them to get signatures. #### Cons My clients hadn’t heard of dotloop as much as other esignature sites. --- ### Dotloop...a good electronic signature app - Overall rating: 4/5 - Reviewer: Mike C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered I like dotloop. Its easier to use than a lot of the other electronic signature apps but it is limited in its extra functions and you have to pay for it after 10 signatures or loops but overall its a very straightforward and easy app to use. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like the fact that dotloop does what its designed to do, make it easy to capture electronic signatures safely and securely. Its user friendly and has a nice, intuitive UI. #### Cons I dont like that you only get 10 free loops per email but you can jist create a new email account and youll get 10 more free "loops" or signatures which is nice. Its owned by Zillow so things change a lot just like they do with Zillow but its a good site overall --- ### Dotloop Love - Overall rating: 5/5 - Reviewer: mark p. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Best system around for esignatures. No downtime and the tech team is very responsive with questions #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Over 2 years using dotloop and Dotloop makes collaboration professional, smooth and easy. #### Cons The opposite side of the signature transaction needs more review options as most esigners only see the sign here icon and neglect to reiew. #### Reasons for choosing dotloop Ease of use and implementation --- ### Dotloop is a Must Have for Realtors Everywhere - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Dotloop is an excellent program for real estate transaction management. It enables a Realtor to create a Loop (like a folder) and manage the real estate deal or prospect from beginning to end. It is intuitive, user-friendly and simple to learn. Dotloop has everything a Realtor needs to create documents, get them signed, and ready for compliance review, all in one easy program. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Dotloop is easy to use and has features that Realtors cannot live without. From drafting forms with ease to collecting electronic signatures to compliance, Dotloop has it all. Dotloop integrates easily with many other Realtor software programs and tools. And, Dotloop is a much better value when compared with competitors. #### Cons Areas for improvement - the ability to search for a loop by Contact name, the ability to do reporting, the ability for two or more signers to use the same email address for e-signatures. Often times couples or family members share an email account. Asking a buyer or seller to create another email account for the purposes of signing often results in a long explanation and frustration on the part of the customer. #### Reasons for choosing dotloop Dotloop is more cost effective and has very similar and even identical features to the alternative products. Also, Dotloop integrates with many programs Realtors use every day. --- ### Great for teams & assistants - Overall rating: 5/5 - Reviewer: Renee C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Dotloop helps us stay accountable, dependable, and flexible with streamlined systems. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros We are a team of three agents and one assistant. We work remotely most of the time and our assistant works from home. Dotloop helps us to all stay in the 'loop' with new listings and sales. We are able to work from anywhere with an internet connection. The phone app allows us to work without a computer! We have the ability to set up custom templates with all of the documents we want each agent to use during all listings and sales. It also integrates with our CRM for easy importing of contacts. #### Cons The app could use some additional features but the lacking features are definitely not enough of a hindrance to keep us from using it on a daily basis. #### Vendor response Hi Renee -- thanks for leaving us such a wonderful review! It's great to hear how the mobile app is helping your team manage your transactions. And we're thrilled to hear that you're connecting dotloop to your CRM to streamline the transaction management flow. Helping you integrate with other real estate software is a priority here, and your review reaffirms the work we put into our API efforts and partnerships. Thanks again Renee! Replied October 2019 --- ### Love dotloop! - Overall rating: 5/5 - Reviewer: Jim C. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The learning curve is very easy. I like how I can have folders set up for every property and can archive items that I no longer need. #### Cons I'd like to be able to remove a person from the loop --- ### Best signing app I’ve tried. - Overall rating: 5/5 - Reviewer: Chiketa M. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s easy to make changes and my documents as an agent are already on template. #### Cons I didn’t like when I left my agency I couldn’t get access to my documents on my new account. But I just had to ask the previous company for access and they granted me limited access so I can download docs. #### Reasons for switching to dotloop It was easier --- ### Easy to use and always improving - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In general, it works tremendously to gather Client's information or their signatures on important documents, it's so easy to use, it helps to simplify tedious processes and procedures. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Is so easy to use and some features that may seem small are actually a great help when dealing with long documents, for example, autoscrolling to review and sign, Workflow allows for remote communic