All EMDESK Platform Reviews

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User Profile

Carmen

Verified reviewer

Fund-Raising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

EMDESK platform pros & cons

I like how you can visualize the entire project and have all the information in a single platform and tool.

PROS

It is a software completely aligned with the European programs. It is very versatile for project design and for project management.

CONS

It is difficult to prepare the Gantt and introduce in the software the project resources and all the information when you are preparing a proposal. You have to invest time in it and compared to other tools (i.e., Excel) it is not that simple.

Reason for choosing EMDESK Platform

There are other project management platforms but these are not designed for European projects.

Reasons for switching to EMDESK Platform

The fact that you can have all the info in a single online platform and you can share the info with others. Also, it is designed for European projects. However, all the users have to be familiar with EMDESK to be able to use it.

Luis

Higher Education, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

A good experience with EMDESK

Using EMDES as a project coordinator has allowed me to easily manage projects, ensuring proper compliance with the work plan, continuous verification of work development and correct use of resources. All of this also allows for easy preparation of periodic and final project reports.

PROS

It is very important software for the continuous management of a project, allowing a complete and updated view at any time. In general, it is easy to use and the technical support is efficient and quick to respond.

CONS

The impossibility of editing files of various extensions on the platform, namely Word, Excel, Power Point and others, which greatly limits teamwork.

Reason for choosing EMDESK Platform

I did not find in the market, the first time I used EMDESK, another product with functions equivalent to EMDESK. As the first experience was very good, in the second project, as coordinator, I decided to use EMDESK again.

Elena

Research, 201-500 employees

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2022

The CING

PROS

possibility to have all information of a project on a platform where all partners and parties involved would have access

CONS

Complexity of using and creating profile of a project

Nadine

Management Consulting, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

EMDESK is a great tool to monitor and manage multiple projects

I am a great enthusiast of EMDESK and I recommend it quite often.

PROS

The "one-solution-for-all-needs" mentality, I do appreciate most. This approach will help me now and in the future to use less single tools for different needs. EMDESK can support many project management needs with one single platform.

CONS

An older version of EMDESK was used by us for a number of years. The new EMDESK is much more advanced and I was very positively suprised by the new layout and new functionalities. However, some important tools are still under development, such as the project calendar or also the 'track-changes' option in EMDoc, when working collaboratively in the team on one document. If the development would be a bit faster, I would have more good arguments for our project partners to decide now for EMDESK. Currently some projects, mainly those with very tight budget, prefer the 0€ costs options out there, even if using multiple ones is then needed for having all the features wanted, and even if the safety of their data is then not guaranteed.

Reasons for switching to EMDESK Platform

EMDESK had more functionalities to offer.

Maurizio

Renewables & Environment, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

I use EMDESK to manage my tasks in multiple EU projects

EMDESK is best used if you are a project coordinator, however you can effectively manage multiple projects as partner and keep track of all the main deliverables and milestones with a single software

PROS

EMDESK is a project management software built for EU projects. The structure of the tool mirrors the format of EU projects and this makes life of an EU project manager easier than other more general software management tools that need to be adapted.

CONS

I'd like to see more features designed for managing day- to-day routines and minor tasks that you need to carry out to achieve project milestones. However the regular software updates tend to introduce more and more flexibility and with a bit of creativity you can adapt the activities and events to most of your needs

Reason for choosing EMDESK Platform

The EMDESK support team is always available, they genuinely listen to customers advice to improve the platform with regular updates.

Christina

Transportation/Trucking/Railroad, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Complete tool in projectsharing, reporting and planning

We're very satisfied with the product

PROS

The data - analyses, the budget vs expenses and document sharing

CONS

What we are missing, is a multi variable gant percentage per cost component per projectpartner

Reason for choosing EMDESK Platform

Cost / quality ratio

Anonymous

501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Great platform for great value

PROS

The interface is very clean and objective. Functionalities are easy to find and configure.

CONS

Some missing features are very important on a daily basis for users with multiple projects, such as the possibility to remove/delete a project and include personalized projects templates.

Anna

Aviation & Aerospace, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

User friendly

My experience is very good.

PROS

I like workplan with all capabilities. It would be great to have all tasks view, even with smaller icons

CONS

Schedule. I would like to have an inormation on ongoing activities and when I am nów in the project - sych as in Sharepoint

Reason for choosing EMDESK Platform

The most user friendly

Daniela

Mechanical or Industrial Engineering, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

None

None

PROS

the platform is complete and has a lot of features

CONS

improve ease to access to the platform fo the user

julien

Education Management, 5,001-10,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

FUNCTIONALITY

3

Reviewed August 2023

a good platform for gathering information together and keep track of deadlines

PROS

EMDESK allows to keep track of tasks and deliverables easily. The reporting function on budgets are really useful.

CONS

the user interface is very complex. the Gantt chart printing options are not useful (had to redo it in a different software to make it look ok)

marie denise

Government Administration, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

la plateforme est intéressante pour retrouver des documents

PROS

la possibilité de retrouver toutes les présentations des conférences et séminaires

CONS

La plateforme est complexe en ce qui concerne la planification.

Andreas

Research, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Excellent application to manage research

PROS

Emdesk is easy to use and saves time for administration. It offers all the critical features and is perfectly designed for the needs of academic research projects.

CONS

An integrated scheduling app would be very helpful.

Reason for choosing EMDESK Platform

Better price/performance ratio, based in Germany, excellent customer support

Gabriela

Management Consulting, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

a very useful software and with good presentation, nice colors

It helps to organize EU projects and to stay on track,

PROS

It is easy to use for EU projects and the ACADEMIC link is very useful

CONS

For me the software is just fine, I just find it a bit overpriced.

Reasons for switching to EMDESK Platform

The software before was to complicated.

Fausto

Telecommunications, 201-500 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2022

Review of a trial of EMDesk

EMDesk enables the tracking of projects for the daily routines of project management processes.

PROS

I wasn't able to fully use the tool and, up to now, all features presented seem to be needed. Nothing in special cought my attention.

CONS

There are no options to create projects from existing projects or templates (including tasks). It is desirable to track projects also considering events (milestones and deliverables).

Vitalii

Mechanical or Industrial Engineering, 1,001-5,000 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Planning, detailed cost analysis and decision management.

Thanks. A tool that helps to plan and maintain a project, forms the rules of project behavior.

PROS

Planning, visualization, detailing and informative ease of use.

CONS

Additional links to calculations. Presentations and reports encourage research.

Reason for choosing EMDESK Platform

Thanks. A tool that helps to plan and maintain a project, forms the rules of project behavior.

Clayton

Education Management, 501-1,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Brief user Review for EMDESK

PROS

The Working Packages organization translating into kanban and gantt diagrams

CONS

It is a little difficult to initiate the project setup from the zero, if the project does not fit into any template.

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