
User Review Highlights
3.81
26 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"Good training options, support response if fairly quick. Once you learn to 'think like IFS' navigation is pretty easy."
"We like the flexibility as well as the stability."
"The product is very user-friendly, and having loads of feature for power sectors. The most important thing is that it is easy to customize and easy to learn for users."
"The most trouble I had is searching for past data."
"I don't know if IFS was the right choice when we selected an ERP, but after the time and money invested it is what we're 'stuck' with."
"Handling of bugs by IFS is not customer friendly, and even if they admit that there is a design mistake in their software it will be unlikely for them to solve it."
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Showing 1 - 25 of 26 reviews

Burak
Verified reviewer
Company size: 501-1,000 employees
Industry: Telecommunications
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2020
IFS Applications is Perfect
Pros
IFS Applications can be added into Microsoft Excel as an add-on and creates a separate tab of its own on Excel. All the reports that have been generated through IFS is customizable and transferrable to Excel as well.
Cons
There are not much cons but sometimes generating a report takes some time and if there is a slight connection lost, it becomes too slow and there is no stop/execute button to stop the action.

Response from IFS
Hi Burak, Thank you for sharing your experience of using IFS Applications. Your feedback is highly valued here at IFS. Kind regards, Rebecca Global Reputation Specialist at IFS
Replied October 2020
Maria
Company size: 11-50 employees
Industry: Management Consulting
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2022
IFS - One Platform ERP System
Managing tax reporting and customer credit management.
Pros
This product provides ease of navigation and user friendly. It's robust in functionality and connectivity of multiple modules.
Cons
I have been a user and a consultant for this product and so far I like all its features
Bryanna
Company size: 501-1,000 employees
Industry: Electrical/Electronic Manufacturing
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
August 2018
Consider everything during implementation
I think IFS is a great tool for mass producers but if you custom manufacture anything then this is not the software for you. IFS works best for a standard product list with very little change. There is NO method for archiving information like a product option, customer, supplier, etc. so once something is entered in the system it is there forever and available as a selection. If your business has very little variables then this is probably the right system for you.
Pros
Good training options, support response if fairly quick. Once you learn to 'think like IFS' navigation is pretty easy.
Cons
Inflexible configuration and really only geared towards specific business types. Our custom manufacturing makes it really difficult to use many modules of the software adequately. There are a lot of things our implementation team either didn't adequately consider or configured incorrectly and we've been paying for it for a decade. Nothing is easily updated or changed and options in a drop down (or list of values) cannot ever be archived. No workflows exist in the system and permissions setup is a complete nightmare.
John
Company size: 501-1,000 employees
Industry: Electrical/Electronic Manufacturing
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
August 2018
IFS user since 2008
As with any ERP, the best way to evaluate is to talk to other companies that use it. Make sure that you talk to the users, not just the IT department or the ERP owner.
Pros
Most of our departments are using it across the company. Financials, Manufacturing, Maintenance, Sales, Logistics, Engineering, etc. Good integration options and nice programming interface. Lots of development resources to continually make improvements. Last major version seemed like the biggest one so far.
Cons
Like many ERPs, the user interface has lots of things that users will ignore or IT has to hide. If you have a weird process that isn't the norm in the industry, it will take more work to implement it. Support has room to improve.
TJ
Company size: 501-1,000 employees
Industry: Mechanical or Industrial Engineering
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
August 2018
IFS Applications
I would definitely recommend IFS!
Pros
IFS Applications software is very intuitive and very easy to use. There is so much functionality available in the software and the great thing is, if a field is missing on a certain screen, it is easy enough to create the field that either references another field in the database, or is a free form field allowing you to enter whatever data you want into it.
Cons
I really cannot think of anything that I do not like about the software. Occasionally, there is some data that I would like to see on a certain screen, but if it is not there, it is easy enough to add it.
Pavan
Company size: 51-200 employees
Industry: Food & Beverages
Time used: More than 2 years
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
This management system offers a wide variety of features and support to streamline supply chain inefficiencies
Pros
The ability to track, locate and edit multiple stock sites within our warehouse. The ease of the search feature when searching for specific items, for example: tracking maintenance work orders not only by who the mechanic was who performed, but down to the minute by minute tracking of progress.
Cons
Search queries take long at times, and when they do take too long there's no "cancel" feature. This prompts several people to simply hard-close the program and reopen instead of waiting for the program to load. At times the program also freezes if too many features are accessed at once.
Anonymous
Company size: 51-200 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2022
Overall IFS Application Satisfaction
In my 3 years, I've never advocated an ERP system. IFS is something I would endorse. It is a strong system with extensive capabilities that can be adapted to practically any corporate setting.
Pros
IFS makes reporting simple and may be done in a variety of ways, including using the incorporated Excel export tool. Second, may utilize the Business Analytics functionality to create complicated states and feed specialized views nightly to avoid affecting your production environment while compiling and running complex SQL queries. Third, users may generate rapid reports using a set of built-in tools that are simple to use and understand, requiring no IT professional to be operational in an efficient manner.
Cons
Very few customization choices, no employee self-service access, no automatic approval routines in the system, and a user interface that is difficult to use. If require a manual to download a report, something is plainly wrong with the UX design.
Bryanna
Industry: Electrical/Electronic Manufacturing
Time used: More than 2 years
September 2016
IFS User Review
Pros
Once you are comfortable working in IFS it is very easy to navigate.
Cons
I don't know if IFS was the right choice when we selected an ERP, but after the time and money invested it is what we're 'stuck' with. Our product and processes are so specialized and IFS doesn't really work well outside the box.
Sara
Industry: Aviation & Aerospace
Time used: More than 2 years
September 2016
IFS is a very robust software.
Pros
The vendor relationship is very good. I really enjoy the various user group meetings that are held. The product is fairly straight forward.
Cons
Our original implementation was rough. I don't feel like the consultants really understood our needs in order to help us move to our first ERP.
Lee
Industry: Electrical/Electronic Manufacturing
Time used: More than 2 years
September 2016
A review from a Network Admin
Pros
Once it is setup, it runs pretty smooth! I like that is a web base application
Cons
If I had one wish, I wish IFS could be either a SQL base or Oracle base product.
Jana
Company size: 10,000+ employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2018
Not Built As HRIS
There better options (value for the money) at the market.
Pros
Our company is using one of the IFS modules as HR management SW - storage of emplyoee data across the division (12.000+ employees). The system is built for larger organizations, allows to keep history data, create multiple business entities and give access to different people for each entity.
Cons
Very low customization options, no employee self service access, no automated approval flows in the system, very user undfriendly interface. If you need a manual to be able to download a report, something is clearly wrong when it comes to UX design.
Rich
Company size: 201-500 employees
Industry: Aviation & Aerospace
Time used: Less than 2 years
Review Source
This review was submitted organically. No incentive was offered
August 2018
Robust/Adaptable
I've never recommended any ERP system in my 25 years. I would recommend IFS. It is a solid system with a very powerful functionality and can be tailored to fit to almost any business environment.
Pros
Overall, IFS is a powerful system with a great deal of functionality. It is fairly easy to use, and to customize to specific company and user requirements.
Cons
The English used in the package at times is difficult to follow/understand. Customer support is well... Customer support and finding third party consulting firms is challenging, at least in the US.
Jay
Company size: 1,001-5,000 employees
Industry: Mining & Metals
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
August 2018
IFS has been a great experience
I would certainly recommend IFS to other customers.
Pros
We like the flexibility as well as the stability. IFS support has been great to work with. When we have worked with R&D, it's obvious that they care about the customer.
Cons
While it does not do everything the way we want it to, IFS is interested in making improvements so that it does.
Megan
Company size: 2-10 employees
Industry: Logistics and Supply Chain
Time used: Less than 2 years
July 2017
IFS - interface with 17 countries
Pros
IFS was a great software choice if you have multiple countries that you need to consolidate. The reporting module allows you flexibility to create reports.
Cons
There was a longer learning curve with IFS than software I have used in the past. When you are dealing with multiples entities there are many steps that you need to go through.
Jeff
Industry: Glass, Ceramics & Concrete
Time used: More than 2 years
September 2016
One stop shop application
Pros
Includes everything from opportunity to product delivery. When implemented properly, there is no need for outside programs to encompass all aspects of your business.
Cons
Not always user friendly, too many times if you don't have real good knowledge of the areas you are working with, you don't know how to solve problems because you don't know where the missing/invalid data resides.
Ebrahim
Company size: 2-10 employees
Industry: Electrical/Electronic Manufacturing
Time used: Less than 12 months
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2018
The best for high volume information processing
Pros
User friendly Open database structure Ease of interface and integration Ease of automation Unlimited user-configurations and customized reports Availability of a wide array of features
Cons
Extremely costly to buy and maintain Slow customer support ticket processing Unavailability of local support
Jonathan
Industry: Glass, Ceramics & Concrete
Time used: More than 2 years
September 2016
IFS review
Pros
its ability to capture data and have historical records. I
Cons
the most trouble I had is searching for past data. once I got more experience it is easier.
Anonymous
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2018
I'm a new user, I've been using IFS since 6 month.
It really is a gold mine for a business. Every department can work on a single software to achieve all the goals of a company.
Pros
What I like the most about this sofware is that there are so many possibilities, Very complete software.
Cons
However, what I don't like about this software is that it is not easy to learn and to use at first. For exemple, you need to create pick list, then print pick list, then keep the pick list number and go in the print manager to finally get the pick list... it is not efficient.
Lynne
Industry: Building Materials
Time used: More than 2 years
September 2016
IFS user Payroll
Pros
User Friendly, When help is needed they are available
Cons
There is nothing I do not like about the product. Easy to use.
Roald
Company size: 1,001-5,000 employees
Industry: Mining & Metals
Time used: More than 2 years
March 2017
Bad advices from consultants
Pros
Many functionalities that seem to do exactly what we want. IFS looks intuitive and together with the system manual you will be able to make some small steps yourselve.
Cons
Often bad advice is received, where the IFS consultants don't even know how their own system works. This ends up in our company investigating and testing ourselves how some functionalities work. Handling of bugs by IFS is not customer friendly, and even if they admit that there is a design mistake in their software it will be unlikely for them to solve it. Another big disadvantage is the lack of a large online, open community.
Ann
Company size: 1,001-5,000 employees
Industry: Chemicals
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
February 2020
Consistently difficult for end users
Pros
The software has a wide range of features and it's proven possible to integrate it into our systems for proficiency testing; services are now tied to prepayment. But the best thing about it is ceasing to use it for the day
Cons
As set up at this company, the user interface is appallingly hard to use and frequently generates incomprehensible error messages. Today's was "External projects must have an activity sequence" - on a pre-posting form that had _no space for an activity sequence_. That seems completely typical.
Nain
Industry: Electrical/Electronic Manufacturing
Time used: Free Trial
August 2014
Nice product and very user-friendly
Pros
The product is very user-friendly, and having loads of feature for power sectors. The most important thing is that it is easy to customize and easy to learn for users.
Cons
They take too much time for resolving issues and doing customization.
Jolyane
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2018
Great software for multi-company projects and billing.
Pros
All modules are connected to one another which makes it easy for consolidations. The interface is quick and licenses are assigned to users which makes the software available 24/7.
Cons
I wish there were procedures or more support because we get alot of error messages and do not know how to fix the error most of the time.
Rafael
Time used: Free Trial
Review Source: Capterra
August 2015
Fragrances market
It runs great for end-users, lean process, best technology and a powerful CRM and MRP.
Dan
Time used: Free Trial
November 2012
Our company has used IFS Applications for four years now. The user interface is unintuitive, arduous to use and navigate. When our company first switched to IFS we quickly realized as users the software was not even on par with an alpha release and it has not become better over time. The IFS company will not repair shortcomings of the software unless be pay them a hansom sum.