Jira vs Mosaic
Jira has 13000 reviews and a rating of 4.42 / 5 stars vs Mosaic which has 37 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- It's intuitive and easy to use while being very robust and comprehensive. Perfect for distributing work across teams and keeping track of progress and issues.
- Some of the benefits that I found useful are listed below. It helps in tracking a number of tasks whether it is a new feature, an issue or bug or anything that requires some kind of tracking.
Cons
- Some of the breakdowns of what issue the problems fall under aren't specific enough, and there are character limits for some of the requests when they should be able to leave more detail.
- We've had developers tell us that they hate JIRA because everything is just too confusing.
Pros
- We also appreciate the facts that we get predetermined dashboards and analysis explaining some of the metrics such as NDR or ARR. We believe the recent feature to upload a csv is very handy.
- Super intuitive, easy to use features, can keep projects organized. Customer service is great as well.
Cons
- There is one annoying bug where sometimes the items submitted in a timesheet from the previous week will roll over to the next week except each line item is not listed only once, but multiple times.
- Usually completed tasks just disappear after it is finished but there are times when we need to review what was done and when it was done.
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