It's intuitive and easy to use while being very robust and comprehensive. Perfect for distributing work across teams and keeping track of progress and issues.

Some of the benefits that I found useful are listed below. It helps in tracking a number of tasks whether it is a new feature, an issue or bug or anything that requires some kind of tracking.

It's like an extra powerful ship, abundant in functions and features, that would bring you anywhere you like. For complex projects, it's probably a hidden weapon that decides about the win.

Great task-management software at an affordable price - JIRA is a great solution for a small business.

Jira has been good tool to help us organize and execute our team's work. I'd hope to find more flexibility in views and the like in JIRA, but as it's focus is on software teams I understand.

There are nice features that integrate across the ecosystem, like opsgenie, also the charts seem useful,  having multiple metrics about the project progress.

Some of the breakdowns of what issue the problems fall under aren't specific enough, and there are character limits for some of the requests when they should be able to leave more detail.

Customer service is outstanding. Great for companies to use as a ticketing system for logging issues, creating tasks and projects etc.

Overall experience is very nice with jira because of it's inclusive price & good features.

I really like the ease of use. It s very versatile and i like the customer support.

I love the integration with bitbucket because I can relate commits, pull requests and branches to an amount os cards on Jira, what is great for maintenability as well as for management.

We've had developers tell us that they hate JIRA because everything is just too confusing.

It's an amazing tool for working together across departments specially in big organizations. It's great with tickets - tasks or bugs.

Its configuration is a little confusing. As for use, in the beginning user is somewhat lost due to many fields and features of the tool.

Overall, the product is great to use. If your company invests in it then as a user, you should can count yourself lucky.

In addition, it is a great motivational tool and teaches us to discipline. It gives great insight into the status of ongoing projects and helps in their accessible presentation.

I like having the ability to “tag” other colleagues until tickets and messages. I also like the integration ability with some of our other tools.

I love that you can make recommendations and they listen to you and implement the changes which are great.

I like it is easy to use and even the price is not high for what it offers. I have been using these over the last years every day at my work and is perfect.

Great teamwork/collaboration tool with a great overview of the project and its progress, I would highly recommend this product for any software implementation.

Nice and friendly interface in the latest versions. Great power when it comes to managing permits and creating workflows.

The overall experience is good, it can be better on certain costumization fields and profile managment.

The lone thing I hate is that it is somewhat costly with regards to additional items.

I like most the versatility and the ease of use. It is designed in an intuitive way and the user experience has been great.

I feel like there is a ton of customization and all the appropriate fields are there. I love the burn down to see if we are on track with our sprint and I also love the kanban board.

I liked most in JIRA is ease of use and helpful. It helps us in tracking project and its tasks so that we can get more clarity on project outcome and its implementations.

Jira was great for what I needed it for; bug reporting. However, as someone who it took a while to learn, I am happy that is all I had to do.

We needed a help desk system that is reliable and performed the functions we wanted. It fit the bill perfectly at a cost that didn't break our bank.

Jira works great and allows to access and change boards very easily. It is a great way to communicate with the team due to the great features.

It’s a great program that helps organizations stay on top of project completions or important customer interactions.

Helps categorize, filter, share issues with great ease. There are so many good features that I love, it's hard to list over a review.

The problem is that with the passage of time I have been getting more things that I dislike and the initials do not stop bothering me, they could even bother me more at a certain point.

Also the issue tracking system is awesome. I used other service desk solutions in the past but Jira is best among them.

It's great to have a single place where we can document epics/features/stories/tasks. It's a great integration with third-party tools like Git.

Very good program and excellent customer support.

All your cases and documents are on hand at all times. The new email and text messaging integration are great tools to keep all communication in one place.

It controls fonts and layouts and is just bad. I use it to merge and then use Word to fix it up.

The client portal is great for sharing documents and more secure than email. I have not utilized it as much as I could for workflows/deadlines, but we are constantly improving on that.

Worst experience with a service provider ever.

The on boarding process was outstanding; this produce is easy to use, with an intuitive interface that requires minimal training.

I use MyCase for website design and hosting, as well. Also very good and the two (practice management software and website) are integrated.

Billing becomes more automated and accurate, and the management of filing and updating documents works like a charm. I highly recommend MyCase for all but the largest firms.

MyCase task management features are completely worth the cost of the software, even if that was all I was going to use it for. I cannot stress enough how awesome the task management is.

Use for all billing and time keeping. Remote/on-line payments have been a great benefit for my company.

The recent integration with Dropbox is confusing as well but I suppose that may be my lack of familiarity with how it functions.

This is not like a hamburger where a McDonald's hamburger is great for the price. For law, you need a steak burger.

It is very easy to use and is comprehensive in scope. It allows small law firms to have a 'big law firm' systems without the big fees.

Having everything in one place, ease of use and the ability for online payments.

A fabulous and inexpensive tool for small law firms.

I loved everything about MyCase. Organization, ease of use and friendly interface.

Inability to get rid of button that the client clicks to pay with a credit card.

That they are constantly improving and adding to the product. Customer support has been great at answering question.

Ease of use, excellent in communication with clients on many media text, phone, email, signatures on important documents.

I'm having some trouble with the two way calendar integration.

My back, arms, and shoulders thank me for the subscription. I have used the service since 2013 and have watched it grow to fit attorneys' needs.

The ability to customize the interface and the ease of use. The software does what you configure it to do.

MyCase is an excellent product for any attorney tasked with managing invoicing/collections (ie not a large firm with a dedicated accounting/billing department).

US Dollar

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow.


Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps.


A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos.



LongDescription

Commenting/Notes

Milestone Tracking

Project Workflow

Employee Management

Forecasting

Multi-Channel Marketing

Surveys & Feedback

Web App Development

Status Tracking

Visual Workflow Management

Release Planning

Idea Management

Application Management

Source Control

Due Date Tracking

Time Tracking

Compatibility Testing

Customizable Reports

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Process Change Tracking

Charting

Progress Tracking

Workflow Configuration

Task Scheduling

Ad hoc Reporting

Change Management

Marketing Calendar

Continuous Delivery

Traceability

Portfolio Management

Project Planning/Scheduling

Timesheet Management

Strategic Planning

Project Management

Approval Process Control

Gantt/Timeline View

Rules-Based Workflow

Projections

Product Roadmapping

Knowledge Management

Mobile Development

Public Dashboards

Communication Management

Supports Agile

Resource Management

Calendar Management

Test Library Maintenance

Goal Management

Collaboration Tools

Assignment Management

Data Import/Export

Continuous Deployment

Build Log

Risk Management

Process Modeling & Designing

Testing/QA Management

Test Case Tracking

Media Planning

Audit Trail

Version Control

Private Dashboards

Configurable Workflow

Project Time Tracking

Test Run Tracking

Mobile Access

Planning Tools

Requirements Review

Requirements Management

Capacity Management

Compliance Management

Vendor Management

Training Management

Agile Methodologies

Issue Scheduling

Issue Management

Data Connectors

Resource Scheduling

Supports Scrum

Configuration Management

Deliverables Management

Marketing Automation

Roadmapping

KPI Monitoring

Stakeholder Defined Attributes

Forms Management

Workflow Management

Ticket Management

Percent-Complete Tracking

Defect Tracking

Budgeting/Forecasting

Recurring Issues

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Predictive Analytics

Jira Software offers flexible pricing. 

Small teams: $0 per user/month for up to 10 users
Growing teams: $7 per user/month for 11 to 10,000 users

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Jira

Live Online

Webinars

Documentation

Videos

MyCase is a cloud-based legal management solution that helps attorneys in small to medium size law firms manage communications with their clients and carry out daily business operations. The solution also provides functionalities for accounting and scheduling purposes.

MyCase offers functionalities like time tracking, accounting, case management, contact management, and docketing. The solution can be accessed via computers and various mobile devices. Mobile application for iOS and Android devices are also provided.

Users can manage and sync their calendars to collaborate with clients and coworkers. MyCase facilitates electronic bill pay and notifications directly through mobile or desktop interfaces. It also offers integration with QuickBooks.

Additional features include custom communication templates, contact management, expense tracking, document drive and storage, and a native accounting module.

MyCase also provides on-demand training webinars and customer support via phone, email and through an online knowledge base. It offers services to users that are billed monthly.

File Management

Deadline Management

Document Templates

Automatic Time Capture

Case Management

Electronic Payments

Billable & Non-Billable Hours

Billable Items Tracking

Staff Calendar

Trust Accounting

Document Storage

Timer

Online Time Tracking

Contract/License Management

SSL Security

Electronic Signature

Credit Card Processing

Calendar/Reminder System

Invoice Management

Time Tracking by Client

Document Capture

Customer Database

MyCase's pricing options per user start at $39/month when billed annually. Monthly billing options are also available.

Jira vs MyCase

User Ratings & Reviews

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Advisor Recommendations & User Awards

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