I've been using Mantis in both companies I cofounded. Everyone was horrified at the UI, but I never had a single issue with managing it.

Free Has everything for bug tracking and project management Simple enough to never break

The UI is, as they'd put it in the action movies, "one ugly m.er" - aesthetics of a service elevator Configuration must be done by editing PHP files, not cool

Proper tracking of daily tasks.

Can track multiple projects and multiple users working on it. The filters given are really awesome, it helps a lot to track the project and user workflow. Many functionalities are given with simplicity like forms, user tracker, project-wise tracking, road maps, user account, project details, etc. Various User levels are given to work with, so it's easy to assign, resolve and close the issue for higher / lower level user too. The detailing about any task gives in-depth info of any project, in which child task, parent task functionality plays the major role.

The UI is not at all user-friendly, the non-technical person could not understand it easily. The concept of child class/ parent class is tedious to understand in the first view. The links for "Bug Update" page (Pencil icon) and "bug view" page (hyperlinked Bug ID) are located really very close, so while updating the task, it creates confusion.

Collecting data on all of our firm's development issues is of high importance to us. Mantis is a good tool for that.

Mantis offers a good interface to gather comments, files... for all team members involved. A lot is predefined (like choice lists), so you can quickly dive in. Lots of possibilities to filter your views and searches.

Personally, I find it hard to set up - let alone customize - the system. Therefor, we're using it straight from the box. There are features that I'd rather remove from the interface, but I wouldn't know how. I contacted Support several times in the past (not recently though), no response. Most of the settings are awkward to apply, takes a little getting used to.

overall it good for small companies

Good Bug tracking tool. Can be integrated with other tools easily. Can track multiple project at the same time Different roles for different users search is very easy to use and multiple options are available for search

Boring UI Reporting is not much strong compared to other tools

It does bug tracking well but the interface + features provided could improve inline with their competitors

If Bug Tracking is what you want to do, MantisBT has you covered on all aspects of tracking an issue, from identification up to fixing and verification. The workflows and structure can be configured to how your team works and the team composition and it also has all the tracking/documenting features needed on a normal QA process. The Roadmap and Wiki features are great for management and planning aspects of bugs/issues and delivery.

Installation (Standalone) and customization to fit your specific organization/project can be a bit of a hassle especially if you want specific workflows or if you rely on external integrations for bug tracking/reporting needs. For someone who is new to MantisBT, it will take some time to get used to the user interface + there won't be easy 'wizards/tips' to guide them through the flows.

I like how it's easy to install and use since the interface is very simple but not modern. Also you can customize it to your needs. I highly recommend it.

there are some customisations aren't possible so you will have to change the core by yourself..

You can tack jobs logged relatively easily. Works well in a software dev environment where you are tracking bug related jobs and creating release notes for techs.

Every now and then the job submitted would not log properly and you would have to start the whole log again.

Ive been a user of jira for three years. To be honest, it wasnt a smooth transition. But the customisation mantis provides was worth it.

As a user of this software, i have been pretty much basically been able to customise it to the max. I can pretty much make the tickets look the way i want.

Sometimes there are the occasional hiccups like missing token error mesage. Its very annoying since you have to go back in the browser to submit the ticket again

- Simple installation and use. - Allows customization to address different project needs. - Useful integration with Testlink allowing to assign bugs to test cases

- UI is very outdated. - The reporting tools are limited. - The installation files lack any kind of documentation.

Mantis is a good bug tracking tool, it is free and can be used in several projects.

It is free, easy to use and has a simple workflow to track the bugs.

The interface could be better to have a better user experience. Sometimes the icons get me confused.

I used this for my old place of work! and must say at the time it was easy to use, With tons of features! I like the drop down list for different departments (sites) and how easy it is to track faults open or closed with different colors for different states! I now use a program called Team support, which I have found easier to use, With the Sam functionality! unsure on prices of either product as I'm just a user! but mantis is definitely a handy little program that I would say is focused more on the technical user!

Ease of use and functionality

Looks a bit more technical for the nontechnician minded

The high functionalities fulfills the purpose of bug tracking, thus, management of a project becomes more efficient.

1. Helps team members in project collaboration and to track the progress in software development within team or with clients. 2. Automated email notification system which notifies project members regarding issues updates. 3. Issues can be filtered according to status, priority, assigned to user, date etc. 4. Each user can view his/her own unresolved issues.

Very simple interface - Can be improved.

Customizable issue workflow , Notifications , Search and Filter tools , Various levels of users Access

It is an amazingly simple tool to install but the included download file does not contain any documentation. Instead it redirects to the on-line documentation from within the /docs/directory.

I am recommending to use Mantis

I've had Mantis running since last 2 year without trouble. The reporter simply logs in and reports a problem. This is very easy to use. User can log his bug and track the status very easily. Best tool for bug tracking.

I have no issue to use this product but design view is not good. Need to improve some graphical look and feel.

This product is good for small projects to track the issue. By using this, we can generates the reports on different filter basis. Also, log the discussion points during the progress of task.

Filter is not customizable. But i will recommend this because it will give us a productive working facility.