MantisBT Software


 

MantisBT is a cloud-based issue management and bug tracking solution designed for software development organizations. The solution helps team members to collaborate on projects and share software development progress with internal teammates and external clients.

MantisBT’s email notification feature sends automated emails regarding issue updates, group actions and project statuses to both project manager and team members. The role-based access feature allows project managers to restrict or grant access and permissions for projects, data and information to selected users.

MantisBT’s project collaboration feature allows team members to communicate and collaborate on bugs and issues raised by end-users. It also enables project managers and team leaders to customize workflow on the basis of project requirements and resource availability. Users can also access dashboards to keep track of the development progress as well as generate variety of reports to summaries development updates.

MantisBT supports operating systems such as Windows, Mac OS X, Solaris and Linux.

 

MantisBT - Issue tracker
 
  • MantisBT - Issue tracker
    Issue tracker
  • MantisBT - Account preferences
    Account preferences
  • MantisBT - Assign bugs
    Assign bugs
  • MantisBT - Create reports
    Create reports
  • MantisBT - Issue status
    Issue status
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Solaris, Unix, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

43 Reviews of MantisBT

 

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Software Advice Reviews (6)
More Reviews (37)

Showing 1-6 of 6

Dealdiane from NetPotential
Specialty: IT Services
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Good but feels dated

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Very easy to setup and straightforward to use. The user interface is simple but gets the job done plus it's free and open-source.

Cons

The user interface, although has been refreshed, still feels dated compared to some of the more popular alternatives

Review Source
 
 

Ross from NetPotential
Specialty: Web Design / Development
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Great for basic project management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

If you are look for a basic bug tracking system for software development, this is one of the tools you might want to look at. Got all the basic things you need to start a project.

Cons

Not as feature rich and as cutomizable as some other bug tracking/project management tools like jira.

Review Source
 
 

Prithwish from SSGIL
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

MantisBT product review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

overall 5

Pros

almost everything what you can imagine with great feature even in free version. You can create/modify as per your requirement. Many things you can add as per client requirement.

Cons

e-mail configuration is bit tricky...many people have issues while configuring email part and solutions given in forums worked differently for different people.

Review Source
 
 

Sanjeev from damco solutions
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Good for issue tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This product is good for small projects to track the issue. By using this, we can generates the reports on different filter basis. Also, log the discussion points during the progress of task.

Cons

Filter is not customizable. But i will recommend this because it will give us a productive working facility.

Review Source
 
 

Amit from Damco Solutions Pvt Ltd
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Good Product for bug tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am recommending to use Mantis

Pros

I've had Mantis running since last 2 year without trouble. The reporter simply logs in and reports a problem. This is very easy to use. User can log his bug and track the status very easily. Best tool for bug tracking.

Cons

I have no issue to use this product but design view is not good. Need to improve some graphical look and feel.

 
 

Bhunesh from IBM Pvt Ltd.
Specialty: IT Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

Best Software for bugs tracking

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

MantisBT is for any company that relies on a centralized system in order to keep track of software/Web site bugs. This system can be used by any level of business from SMBs to large enterprises.

 
 
 
Showing 1-20 of 37

Mark from Flash Mobile Vending
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Job logging software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is easy enough to use and you can log track and trace current and in progress jobs that have been created. Timelines and grades give you the capability to process logged jobs in the time frame required.

Cons

For the average user this software will not be that easy to navigate around but once thy have had enough training on it they will be comfortable enough to use it.

Review Source: Capterra
 

Arthur from DUOSHIRO
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

As any other free issue tracking system, you will spend lots of time configuring it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It´s another free issue tracking tool and if you cannot afford on having a good bug tracking system or at least can´t find anything better, go with this one, it may suits you.

Cons

The interface is terrible, it may be difficult to configure and as my experience, fixing the mailing is terrible.

Review Source: Capterra
 


May 2018

May 2018

Easy to involve the costumer in tracking of issues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What i like most about this product is that is easy to use when you need to track issues associated to a software development so the client is easily involve and help you in the process, you get to see and issue since it's first spotted to the resolution state

Cons

There are a lot of differente states to an issue that could be the same, i'm not sure if that is customizable or it comes with that out of the box

Review Source: Capterra
 

Chad from Springfield Public Schools

May 2018

May 2018

A great tool for keeping track of various bugs and issues.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

The best part about Mantis is that it's free and open source. Our team of developers where able to implement it rather quickly into our information system to use as a bug/issue tracker. We like it so much we plan on widening the scope to use it for an online helpdesk ticket system for our district.

Cons

With it being open source there are a few bugs here in there of it's own accord. Sometimes access permissions can get kind of wonky and there isn't an easy way to delegate only certain amount of access to a single person.

Review Source: Capterra
 


April 2018

April 2018

This is a solid, battle-tested bug tracker with focus on simplicity and clarity.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how Mantis has improved and progressed over the years but has retained its core principles: it's a solid product, with all the features you would expect by a professional bug tracking platform, and focuses on developers productivity.

Cons

It can be intimidating for novice developers and its look-and-feel might not be gorgeous, but its UI is clear and concise.

Review Source: Capterra
 

Daniel from SOAINT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

If you want to control bugs, MantisBT is the best solution.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Suitable software to track errors, inform the team through fault reports. It is important to highlight that MantisBT has a free license that allows multiple options to carry the day to day of the software that is already in the test stage. For the user, it has a nice interface and the team can be notified of each stage of the test cycle.

Cons

Your options are limited when it comes to customizing and creating new reports and more accurate tracking of manual test cases. Does not allow direct interaction between users.

Review Source: Capterra
 


April 2018

April 2018

Mantis is used by my company to track issues that require resolution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is fairly simple to use and new employees pick it up quickly which is great, not a lot of training is required.

Cons

The user interface feels a little old and could use an upgrade! Also, the easier it is for a user to fill out an issue, the more likely they are to do it so I would suggest more multiple choice options!

Review Source: Capterra
 

Warren James from Flash Mobile Vending

March 2018

March 2018

Was not hard software to learn and work through

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You can tack jobs logged relatively easily. Works well in a software dev environment where you are tracking bug related jobs and creating release notes for techs.

Cons

Every now and then the job submitted would not log properly and you would have to start the whole log again.

Review Source: Capterra
 


March 2018

March 2018

Rock solid Bug Tracker

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- Simple installation and use.
- Allows customization to address different project needs.
- Useful integration with Testlink allowing to assign bugs to test cases

Cons

- UI is very outdated.
- The reporting tools are limited.
- The installation files lack any kind of documentation.

Review Source: Capterra
 

Ciprian from Gobigger

January 2018

January 2018

Open source customizable ticket tracking system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that its open source written in PHP allowing further customization. It does the job out of the box but also can be further customized.

Cons

Well, the interface feels dated and somewhat cumbersome. The mobile experience is not up to par with desktop. Its ok on tablets.

Review Source: Capterra
 

Adam from Intelligent Audit
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

We use for project management, bug tracking and testing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Everyone has access and you are able to tag multiple people to view issues. You are able to break down issues into categories.

Cons

The interface is a bit dated. It can be cumbersome to jump to previously created issues. Emails are often sent even if you are not tagged on the particular issue.

Review Source: Capterra
 


January 2018

January 2018

OK bug issues reporting/ tracking platform

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I have used other platforms like JIRA and I think it is more intuitive and it has better functions and integrations.

Pros

MantisBT is quite an easy-to-use platform for both technical and non-technical users, the reporting works, the tracking works.

Review Source: Capterra
 

Steve from Applied Motion Systems

December 2017

December 2017

Mantis is a solid program for tracking issues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Highly customizable, Open Source, Easy for new users to get the hang of it. I'm a developer and have modified Mantis for users adding time tracking and billing to the base product. It is very robust, fast and secure.

Cons

The interface is a little dated. Mobile users are stuck using a desktop web interface. Some configuration options are difficult to understand.

Review Source: Capterra
 

Yorick from Media.net
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

The product looks very RAW. sorting is very limited on the product but the search function is great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Keeping task in order and help you back track a task and check the work done on it.

Pros

Help keeps assigned task in order. Also can review other people task and check their progress. I like the color coding for different type of task which really helps

Cons

It could have been more user friendly. I would prefer asana over this product. sometimes i don't receive mails for the new task assigned to me but that could very well be a problem with the mail client.

Review Source: Capterra
 


November 2017

November 2017

I use it for tracking issues on software I develop

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a free bug tracker software, nothing less, nothing more.

Pros

Mantis BT is easy to maintain, it is free, it is fast and really easy to customize. Requirements are standard php/mysql.

Cons

There are not so many plugins/extensions in the market. Also mobile applications for Android/iOS are missing (but still you can use the browser)

Review Source: Capterra
 

Umesh from softdel.com

October 2017

October 2017

Great free tool for bug tracking !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free bug tracking and management tool

Pros

Very simple, user friendly and most of the bug reporting and monitoring parameters are pre-configured. Integration with 3rd party software management tool is possible.

Cons

Bug search and dashboard should be more customizable. Report generation can be made more simple , easy and with custom options.

Review Source: Capterra
 

Kirti from Damco Solutions

August 2017

August 2017

User friendly bug tracking tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Mantis is open source and highly customizable bug tracking tool. It is very user friendly and has a simpler GUI.A must have tool for any project

Cons

Reporting can be improved, user customization can be enhanced and integration with othet project management tool can be added

Review Source: Capterra
 

Arpit from Damco Solutions
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Wonderful and very fast Bug tracking tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Since it is easy to use, we are easily able to help our QA & Dev team to use the bug tracking & reporting tool. It is best option for Start-ups and new users

Pros

It provides easy bug tracking covering all basic things required fo ra Bug tracking software. It can be integrated with all the build and task management tools. We have it integrated with TFS & SVN

Cons

Reporting & Filters should be improved a lot. if both these things are improved people will find it an ideal solution for bug tracking

Review Source: Capterra
 

Elsa from Raidmax Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

It's very helpful software. I have to use it every day and it helps me to solve my problem whenever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Quickly and easily update your team and clients via notifications on issues, resolutions, and comments
There is no like least like discover so far, I will keep updated once I have bad experience to use this program

Review Source: Capterra
 

Robin from Damco Solutions Pvt Ltd

August 2017

August 2017

It's an easy to use bug tracking software and can be used for tracking multiple projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customizable issue workflow , Notifications , Search and Filter tools , Various levels of users Access

Cons

It is an amazingly simple tool to install but the included download file does not contain any documentation. Instead it redirects to the on-line documentation from within the /docs/directory.

Review Source: Capterra