MantisBT is a cloud-based issue management and bug tracking solution designed for software development organizations. The solution helps team members to collaborate on projects and share software development progress with internal teammates and external clients.

MantisBT’s email notification feature sends automated emails regarding issue updates, group actions and project statuses to both project manager and team members. The role-based access feature allows project managers to restrict or grant access and permissions for projects, data and information to selected users.

MantisBT’s project collaboration feature allows team members to communicate and collaborate on bugs and issues raised by end-users. It also enables project managers and team leaders to customize workflow on the basis of project requirements and resource availability. Users can also access dashboards to keep track of the development progress as well as generate variety of reports to summaries development updates.

MantisBT supports operating systems such as Windows, Mac OS X, Solaris and Linux.



59 Reviews of MantisBT

Overall rating

4.0 / 5 stars

Showing 1 - 20 of 59 reviews

December 2018

Chethan from Infosys Limited

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

December 2018

MantisBT is a popular open source bug tracking tool and easier to use.

Pros

MantisBT is a light and easy to use Bug tracking software. MantisBT has gained popularity as it is easy to install and can start using the same in few hours. MantisBT is a Web based tool built on PHP and MySQL platform. MantisBT has some nice features and the same are easy to configure for most of the MantisBT administrators. The MantisBT UI is comparatively easier to customize and the fields can be modified as per the organizations requirements. The notifications features makes the MantisBT bug tracking more effective. In MantisBT the Administrators can easily add users of different roles and it has very good Access control mechanism. The easy to use MantisBT UI requires a shorter learning curve for new users.Testers can easily raise the bugs, add supporting documents, assign to other users, add users using CSV file etc.

Cons

MantisBT has several nice to have features but also has some demerits or disadvantages. MantisBT is comparatively slow. MantisBT UI is not so appealing. As MantisBT is open source there is always the security concerns and not so good Support team for quick help on the MantisBT software. One need to rely upon the Forums or user community for help or plugins.

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

2 of 5

Functionality

3 of 5

November 2018

Nice Opensource Bug Tracking Tool

A great tool if you want to use Open Source tool.

Pros

Mantis is easy to configure OpenSource tool.

Cons

If you are struck with the setup, it is very unlikely you can an answer as this is used by very less people.

Very difficult to setup work environment on Linux system

October 2018

Dileesha from Sysco LABS Sri Lanka

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

October 2018

Good to keep track of your issues !

Pros

Allows to track issues within multiple projects and also multiple users can use this. The assigned tasks can be clearly filtered and identified.User can attach relating screenshots , documents when raising bugs.and the bug lifecycle can be tracked easily.

Cons

I would like if the UI is improved and also its good if the reporting facilities are improved.

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

September 2018

Path of the bug.

It was nice experience using it. As I am working on it from past 3 years.

Pros

It is very user friendly and freeware software.

Cons

It is having very minimum features as compare to other soft wares.

September 2018

Diane from i Love Inns/American Historic Inns

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

1 of 5

Functionality

4 of 5

September 2018

Task Management/Project Management Tool

Improved communication and a permanent record of tasks/projects progress from start to end.

Pros

. It is Free
. It allows me to manage a team of 5 IT programmers and remote designers by tracking all tasks and projects assigned to them.
. It allows all of us to update status, request information and update multiple team members on what is happening with a project.
. It keeps a permanent record of my staff's performance both on Time spent and on communication skills.

Cons

This is more of a task manager rather than project manager so we've had to adjust the use of the tool. But, it works.

September 2018

sahil from belwopvt.ltd

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

September 2018

Best bug tracking tool

Pros

Its very easy to use, easily bug assign to the developer and As a Team lead Its very easy to track the bug.

Cons

Its not create any report at the end of project and have less in demand.

September 2018

Bharat from OATI

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Bug tracking tool

Pros

Mantis is very easy bug tracking tool. Users can easily submit and tracking daily tasks and bug on mantis. Most of companies using this software to testing purpose. Tester assign bugs/issues found during testing over different project. A tester can attach screen shot, documents of bugs. Mantis feature are very simple to use.

Cons

The User interface looks older. Bulk data uploading in mantis is not happen at once sometimes.

August 2018

Amandeep from Escalon Business Services Pvt. Ltd.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

User friendly Open source bug tracker system

The high functionalities fulfills the purpose of bug tracking, thus, management of a project becomes more efficient.

Pros

1. Helps team members in project collaboration and to track the progress in software development within team or with clients.
2. Automated email notification system which notifies project members regarding issues updates.
3. Issues can be filtered according to status, priority, assigned to user, date etc.
4. Each user can view his/her own unresolved issues.

Cons

Very simple interface - Can be improved.

August 2018

Maria Agnes from CWB National Leasing

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

Simple but good bug tracking tool, serves its purpose

It let me tracking my daily tasks plus I learned all the basics of bug tracking process from this tool

Pros

It's a good platform to track issues for multiple projects and users. It offer a good, user friendly interface not pretty but functional with all the features you would expect for a bug tracking platform. Overall, this is a small program, very straigthforward making it very handy and probably the best option for new users or startup operations.

Cons

Though its UI is clear and concise, need to improve on some graphical look and feel. It's also not as customizable as other bug tracking tool/project management like JIRA

August 2018

Infiyaz from Marha Online (Pvt) Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

August 2018

Extremely handy tool for the team

Pros

It helps monitor each and every bug easily and know who is attending to it at a given time.

Cons

The end-user (who is usually the bug reporter) gets a little taken aback when it comes to the UI but I don't think this is a big deal once they get familiar with it.

August 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Web Interface Bugtracker

Pros

Bugtracker wich does not require intallation of any software in your pc you only have to connect to the server and your are good to go, that is my favorite part

Cons

The attachments needs to be downloaded to be able to visualize them, it would be nice to view what you want in some viewer in the same tool

August 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Tracking and having control of issues in one place

Pros

When i have used this software I loved that i get to see all the states an issue ever had, to whom it was assigned and everything.

Cons

Some options in the selections list are not clear or seem like duplicated i think that it is something that could be checked

July 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

3 of 5

July 2018

Gets the job done

Pros

as a non-dev, i found mantis pretty straightforward and easy to use. i could always go back and reference past tickets, plus submitting a new ticket was simple & fast. appreciated the status change logs for each ticket and the comment/conversation section kept me up to date on everything. email notifications for actions taken we also appreciated.

Cons

having now moved to jira, all i can really say is that mantis is very bare-bones. it absolutely gets the job done but lacks some rich context fields/tracking. the UI and general look could use a facelift. i never understood how mantis worked for our dev tea, but speaking from the operations side of a start up i didn't truly have any complaints with mantis.

July 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Feature Rich bug tracker

Proper tracking of daily tasks.

Pros

Can track multiple projects and multiple users working on it.
The filters given are really awesome, it helps a lot to track the project and user workflow.
Many functionalities are given with simplicity like forms, user tracker, project-wise tracking, road maps, user account, project details, etc.
Various User levels are given to work with, so it's easy to assign, resolve and close the issue for higher / lower level user too.
The detailing about any task gives in-depth info of any project,
in which child task, parent task functionality plays the major role.

Cons

The UI is not at all user-friendly, the non-technical person could not understand it easily.

The concept of child class/ parent class is tedious to understand in the first view.

The links for "Bug Update" page (Pencil icon) and "bug view" page (hyperlinked Bug ID) are located really very close, so while updating the task, it creates confusion.

July 2018

Elcenir from IVSS

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

A project manager and super easy to manage activities, done in PHP

Pros

I think it is a very good software to manage projects, I used it for 4 months in a project of development of legal complements made in a system, where my main role was to monitor the activities of the participants, it is web-based, it has its free version and its PRO version, which despite everything is accessible

Cons

really good compared to others like Jira vs trello, they lose in terms of interface quality, but functionally fulfills the purpose

July 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

July 2018

I used mantisBT to learn about a bug tracking software as I was studying in university.

Pros

mantisBT is very easy to use as it has very user friendly user interfaces. As an overview, the pages has different colors for easy identification and simple forms. The bug tracking process is customizable with search and filter tools and notifications. mantisBT has different user levels for maintain the accessibility of users.

Cons

mantisBT is not adapted to agile programming and the application looks a bit techy for the non-technical users. So, they may not have the experience as same as the technical users. The user interfaces aren't that much pretty but high functionalities.

May 2018

Mark from Flash Mobile Vending

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

Job logging software

Pros

The software is easy enough to use and you can log track and trace current and in progress jobs that have been created. Timelines and grades give you the capability to process logged jobs in the time frame required.

Cons

For the average user this software will not be that easy to navigate around but once thy have had enough training on it they will be comfortable enough to use it.

May 2018

Arthur from DUOSHIRO

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

2 of 5

May 2018

As any other free issue tracking system, you will spend lots of time configuring it

Pros

It´s another free issue tracking tool and if you cannot afford on having a good bug tracking system or at least can´t find anything better, go with this one, it may suits you.

Cons

The interface is terrible, it may be difficult to configure and as my experience, fixing the mailing is terrible.

May 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

Easy to involve the costumer in tracking of issues

Pros

What i like most about this product is that is easy to use when you need to track issues associated to a software development so the client is easily involve and help you in the process, you get to see and issue since it's first spotted to the resolution state

Cons

There are a lot of differente states to an issue that could be the same, i'm not sure if that is customizable or it comes with that out of the box

May 2018

Chad from Springfield Public Schools

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

May 2018

A great tool for keeping track of various bugs and issues.

Pros

The best part about Mantis is that it's free and open source. Our team of developers where able to implement it rather quickly into our information system to use as a bug/issue tracker. We like it so much we plan on widening the scope to use it for an online helpdesk ticket system for our district.

Cons

With it being open source there are a few bugs here in there of it's own accord. Sometimes access permissions can get kind of wonky and there isn't an easy way to delegate only certain amount of access to a single person.