MantisBT Software


 

MantisBT is an open-source, cloud-based issue management and bug tracking software solution utilized by software development organizations. The platform assists executives in project collaboration among team members, employees and customers.

MantisBT’s Email Notification module shares automated emails providing issue updates, group actions and project statuses to project managers and team members. The system also allows project managers to track specific issues, restrict access and grant permission for specific projects.

MantisBT’s Project Collaboration module allows team members to work on an issue or bug simultaneously. Moreover, it enables project managers and team leaders to customize workflow on the basis of project requirements. The solution creates report and dashboards to provide project updates and summaries.

MantisBT supports numerous operating systems such as Windows, Mac OS X, Solaris and Linux. Its open-source code allows users to customize the platform to best fit their needs.

 

MantisBT - Issue tracker
 
  • MantisBT - Issue tracker
    Issue tracker
  • MantisBT - Account preferences
    Account preferences
  • MantisBT - Assign bugs
    Assign bugs
  • MantisBT - Create reports
    Create reports
  • MantisBT - Issue status
    Issue status
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Solaris, Unix, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

39 Reviews of MantisBT

 

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Software Advice Reviews (5)
More Reviews (34)

Showing 1-5 of 5

Ross from NetPotential
Specialty: Web Design / Development
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Great for basic project management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

If you are look for a basic bug tracking system for software development, this is one of the tools you might want to look at. Got all the basic things you need to start a project.

Cons

Not as feature rich and as cutomizable as some other bug tracking/project management tools like jira.

Review Source
 
 

Prithwish from SSGIL
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

MantisBT product review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

overall 5

Pros

almost everything what you can imagine with great feature even in free version. You can create/modify as per your requirement. Many things you can add as per client requirement.

Cons

e-mail configuration is bit tricky...many people have issues while configuring email part and solutions given in forums worked differently for different people.

Review Source
 
 

Sanjeev from damco solutions
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Good for issue tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This product is good for small projects to track the issue. By using this, we can generates the reports on different filter basis. Also, log the discussion points during the progress of task.

Cons

Filter is not customizable. But i will recommend this because it will give us a productive working facility.

Review Source
 
 

Amit from Damco Solutions Pvt Ltd
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Good Product for bug tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am recommending to use Mantis

Pros

I've had Mantis running since last 2 year without trouble. The reporter simply logs in and reports a problem. This is very easy to use. User can log his bug and track the status very easily. Best tool for bug tracking.

Cons

I have no issue to use this product but design view is not good. Need to improve some graphical look and feel.

 
 

Bhunesh from IBM Pvt Ltd.
Specialty: IT Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

Best Software for bugs tracking

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

MantisBT is for any company that relies on a centralized system in order to keep track of software/Web site bugs. This system can be used by any level of business from SMBs to large enterprises.

 
 
 
Showing 1-20 of 34


April 2018

April 2018

This is a solid, battle-tested bug tracker with focus on simplicity and clarity.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how Mantis has improved and progressed over the years but has retained its core principles: it's a solid product, with all the features you would expect by a professional bug tracking platform, and focuses on developers productivity.

Cons

It can be intimidating for novice developers and its look-and-feel might not be gorgeous, but its UI is clear and concise.

Review Source: Capterra
 

Erick from SOAINT

April 2018

April 2018

I like it for its simplicity of use, installation and configuration in the handling of incidents

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

streamlines the process of attention in the areas of computer services
We can divide your project into several categories
We can see who can analyze who can help us and who can cause us problems
we can save ourselves with this tool a lot of mails notifying incidents
all information is collected in one place
Easy to use

Cons

In short, an incident incident is an unplanned interruption or a reduction in the quality of an IT service (information technology).
Document the solution, attach files with related information and close the incident.
Prepare reports on different dates (this week, two weeks ago, quarterly, annually, among others).

Review Source: Capterra
 

Daniel from SOAINT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

If you want to control bugs, MantisBT is the best solution.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Suitable software to track errors, inform the team through fault reports. It is important to highlight that MantisBT has a free license that allows multiple options to carry the day to day of the software that is already in the test stage. For the user, it has a nice interface and the team can be notified of each stage of the test cycle.

Cons

Your options are limited when it comes to customizing and creating new reports and more accurate tracking of manual test cases. Does not allow direct interaction between users.

Review Source: Capterra
 


April 2018

April 2018

Mantis is used by my company to track issues that require resolution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is fairly simple to use and new employees pick it up quickly which is great, not a lot of training is required.

Cons

The user interface feels a little old and could use an upgrade! Also, the easier it is for a user to fill out an issue, the more likely they are to do it so I would suggest more multiple choice options!

Review Source: Capterra
 

Warren James from Flash Mobile Vending

March 2018

March 2018

Was not hard software to learn and work through

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You can tack jobs logged relatively easily. Works well in a software dev environment where you are tracking bug related jobs and creating release notes for techs.

Cons

Every now and then the job submitted would not log properly and you would have to start the whole log again.

Review Source: Capterra
 


March 2018

March 2018

Rock solid Bug Tracker

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- Simple installation and use.
- Allows customization to address different project needs.
- Useful integration with Testlink allowing to assign bugs to test cases

Cons

- UI is very outdated.
- The reporting tools are limited.
- The installation files lack any kind of documentation.

Review Source: Capterra
 

Ciprian from Gobigger

January 2018

January 2018

Open source customizable ticket tracking system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that its open source written in PHP allowing further customization. It does the job out of the box but also can be further customized.

Cons

Well, the interface feels dated and somewhat cumbersome. The mobile experience is not up to par with desktop. Its ok on tablets.

Review Source: Capterra
 

Adam from Intelligent Audit
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

We use for project management, bug tracking and testing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Everyone has access and you are able to tag multiple people to view issues. You are able to break down issues into categories.

Cons

The interface is a bit dated. It can be cumbersome to jump to previously created issues. Emails are often sent even if you are not tagged on the particular issue.

Review Source: Capterra
 


January 2018

January 2018

OK bug issues reporting/ tracking platform

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I have used other platforms like JIRA and I think it is more intuitive and it has better functions and integrations.

Pros

MantisBT is quite an easy-to-use platform for both technical and non-technical users, the reporting works, the tracking works.

Review Source: Capterra
 

Steve from Applied Motion Systems

December 2017

December 2017

Mantis is a solid program for tracking issues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Highly customizable, Open Source, Easy for new users to get the hang of it. I'm a developer and have modified Mantis for users adding time tracking and billing to the base product. It is very robust, fast and secure.

Cons

The interface is a little dated. Mobile users are stuck using a desktop web interface. Some configuration options are difficult to understand.

Review Source: Capterra
 

Yorick from Media.net
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

The product looks very RAW. sorting is very limited on the product but the search function is great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Keeping task in order and help you back track a task and check the work done on it.

Pros

Help keeps assigned task in order. Also can review other people task and check their progress. I like the color coding for different type of task which really helps

Cons

It could have been more user friendly. I would prefer asana over this product. sometimes i don't receive mails for the new task assigned to me but that could very well be a problem with the mail client.

Review Source: Capterra
 


November 2017

November 2017

I use it for tracking issues on software I develop

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a free bug tracker software, nothing less, nothing more.

Pros

Mantis BT is easy to maintain, it is free, it is fast and really easy to customize. Requirements are standard php/mysql.

Cons

There are not so many plugins/extensions in the market. Also mobile applications for Android/iOS are missing (but still you can use the browser)

Review Source: Capterra
 

Umesh from softdel.com

October 2017

October 2017

Great free tool for bug tracking !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free bug tracking and management tool

Pros

Very simple, user friendly and most of the bug reporting and monitoring parameters are pre-configured. Integration with 3rd party software management tool is possible.

Cons

Bug search and dashboard should be more customizable. Report generation can be made more simple , easy and with custom options.

Review Source: Capterra
 

Kirti from Damco Solutions

August 2017

August 2017

User friendly bug tracking tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Mantis is open source and highly customizable bug tracking tool. It is very user friendly and has a simpler GUI.A must have tool for any project

Cons

Reporting can be improved, user customization can be enhanced and integration with othet project management tool can be added

Review Source: Capterra
 

Arpit from Damco Solutions
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Wonderful and very fast Bug tracking tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Since it is easy to use, we are easily able to help our QA & Dev team to use the bug tracking & reporting tool. It is best option for Start-ups and new users

Pros

It provides easy bug tracking covering all basic things required fo ra Bug tracking software. It can be integrated with all the build and task management tools. We have it integrated with TFS & SVN

Cons

Reporting & Filters should be improved a lot. if both these things are improved people will find it an ideal solution for bug tracking

Review Source: Capterra
 

Elsa from Raidmax Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

It's very helpful software. I have to use it every day and it helps me to solve my problem whenever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Quickly and easily update your team and clients via notifications on issues, resolutions, and comments
There is no like least like discover so far, I will keep updated once I have bad experience to use this program

Review Source: Capterra
 

Robin from Damco Solutions Pvt Ltd

August 2017

August 2017

It's an easy to use bug tracking software and can be used for tracking multiple projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customizable issue workflow , Notifications , Search and Filter tools , Various levels of users Access

Cons

It is an amazingly simple tool to install but the included download file does not contain any documentation. Instead it redirects to the on-line documentation from within the /docs/directory.

Review Source: Capterra
 

Pedro from Mobile Media Networks
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Great free tool for project management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A basic project management tool, really great to start!

Pros

*Open source.
*Easy instalation and use.
*Unlimited number of users.
*Very flexible.
*Have roles
*You can use custom Fields

Cons

*Don't have local documentation in the installed version.
* The search is not available with custom fields

Review Source: Capterra
 

julia from jala
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

fields are well designed and dashboard. i can find my assigned work quickly and its priority. You can customize your workflow.

Cons

reports are not that easy to get when you want an specific scenario and through historics it is a bit difficult to get those.

Review Source: Capterra
 

Arjun from Firstventure Corporation
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Fantastic open-source bug tracking tool

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Bug testing, tracking tickets, product management

Pros

Open source, easy to configure and customize, has all the basic features we need, makes testing and tracking issues very easy

Cons

Very basic user interface, does not integrate with other tools, sometimes the configurations are too complex to bother

Review Source: Capterra