About MantisBT

MantisBT is a cloud-based issue management and bug tracking solution designed for software development organizations. The solution helps team members to collaborate on projects and share software development progress with internal teammates and external clients. MantisBT’s email notification feature sends automated emails regarding issue updates, group actions and project statuses to both project manager and team members. The role-based access feature allows project managers to restrict or grant access and permissions for projects, data and information to selected users. MantisBT’s project collaboration feature allows team members to communicate and collaborate on bugs and issues raised by end-users. It also enables project managers and team leaders to customi...

MantisBT Pricing

MantisBT is open source, free to download via the website. The SaaS option, MantisHub, is available with additional features at the following: Starter (available to new customers only) – $4.95 per month (paid annually, or $6.95 monthly) Gold – $22.95 per month (paid annually, or $29.95 monthly) Platinum – $45.95 per month (paid annually, or $59.95 monthly)

Starting price: 

$4.95 per month

Free trial: 

Available

Free version: 

Available

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MantisBT User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

3.5

Functionality

4

Showing 1 - 5 of 91 reviews

User Profile

Daniel

SOAINT

Verified reviewer

Company size: 501-1,000 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

5

Customer support

4

Functionality

5

Reviewed April 2018

If you want to control bugs, MantisBT is the best solution.

Pros

Suitable software to track errors, inform the team through fault reports. It is important to highlight that MantisBT has a free license that allows multiple options to carry the day to day of the software that is already in the test stage. For the user, it has a nice interface and the team can be notified of each stage of the test cycle.

Cons

Your options are limited when it comes to customizing and creating new reports and more accurate tracking of manual test cases. Does not allow direct interaction between users.

User Profile

Andrew

Amazing Business

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

4

Reviewed August 2020

Great for tracking features, bugs and managing a distributed team.

Have been using it consistently, does the job and is great price for a small team.

Pros

Easy to customise system, could add workflow and structure to it suited to our specific use case and set up. Works well with easy customisation.

Cons

Notification and feature management through pipeline doesn't have the best visibility - at least not obviously out of the box.

Reasons for switching to MantisBT

Better tracking of issues through their life cycle, recommended by testing team.

Julián

VOIP SYSTEMS A.G.

Verified reviewer

Company size: 2-10 employees

Industry: Telecommunications

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Customer support

1

Functionality

2

Reviewed June 2020

A customizable issue tracker, but requires advanced setup

This software was our very first option to manage our company's tasks. As our business grew, we needed to fit the program into our business logic. Each customization of this software lasted a couple days until it fit. It was a permanent time-consuming task.

Pros

The flexibility of the issue tracker is powerful. It can fit all logic business only with the core features, and it can be hooked to external applications that may exists in the company environment.

Cons

The installation and customization process can be very complex. If the company needs special workflows or external integrations, it may lead to write own add-ons or modify the program at code level to accomplish it.

Reasons for switching to MantisBT

We moved to JIRA because it has powerful time-tracking add-ons, and it is easier and less time-consuming to customize.

Giorgia

SCM

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Machinery

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

5

Functionality

4

Reviewed June 2021

A useful tool for multiple functions

I'm using this tool to manager our quality system of a testing laboratory . And in particular I use mantis to manage system anomalies, to manage tests, and to manage the laboratory's instrument inventory.

Pros

The best thing about the tool is that it is very flexible and allows it to be used for several very different applications. Within our company it's used as a database for anomaly management, for non-conformity and quality issues management, for patent portfolio management, for accredited test laboratory management.

Cons

Nothing in particular, but a colleague of mine takes care of the "customization" of the tool according to our needs, but it is not entirely easy to implement these changes to the code. Obviously it's normal that it's like that and that to modify the code you need someone "expert" who knows the language in code

User Profile

Jose Miguel

BIRD Consultores S.A. de C.V.

Verified reviewer

Company size: 11-50 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

3

Reviewed December 2019

MantisBT, basic control for basic dev teams

We needed a basic bug tracker system, based on that and we actually work using the predefined workflow: if your needs fits with ours, MantisBT is a very solid, stable and easy to use BTS. Included Workflow:

Pros

Version 2.x came with a bunch of much needed UI changes. Now MantisBT has a modern look and feel. Also, it maintains its core functionality, so create and manage tickets for your projects is a breathe as always.

Cons

Even in version 2.x, you still have to setup your development workflow using text files, which is not optimal and a very dated way of doing this and makes you take the setup a little longer.

Reasons for choosing MantisBT

Basic BTS for Basic Needs, no brainer

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