Very satisfactory. Can’t imagine another product meeting the needs of our org with so many workflows and such complex data needs. Incredible customer service and training resources. Incredibly helpful annual conference for users and potential buyers.

Workfront is a fantastic, adaptable project and resource management system. If you have diverse needs across your org or company, it is the product for you. It can be fully adapted to very disparate teams. I find new features and functionality every day.

Because it’s so able-to-be-tailored, a high-quality implementation can take a looong time, but their implementation services are fantastic

I use Workfront on a daily basis, for the better part of each day. When I submit proofs to clients, they have the option to read the proof, make any comments or suggestions they have, or decide whether or not the proof should be authorized. The tools that are located at the top of the page may be used by the customer with ease to highlight or point to what they want altered.

I enjoy that the dashboard makes it simple to view the tasks on which I have been tasked to work as well as the due dates for those projects. I am able to view the approvals that are waiting, as well as my to-do list, which helps me keep my job on track.

The calendar function on their website is not to my liking. It does not function very well, and it makes it tough to view your projects within a monthly timeline, which is something that is incredibly crucial for a content team to achieve.

At the beginning it was difficult for our company to adapt to its use, but with time it became a management support.

The best thing is the centralization of the work, from there you can share files, comments and more. It also optimizes the work of the group by properly managing resources, costs and time.

As it is a management software, its implementation should have a short adaptation process. In addition, the cost limits its participation to small companies.

Overall Workfront has helped our organization by helping to create a repeatable process with workflows to teams we've chosen. We can now differentiate between low complexity and med/high complexity work. We can measure incoming work because ALL work comes in as a task. Workfront serves as the one source of truth to find marketing work and final files. Hours are now measurable, ready to start tasks by team or department are easy to view. API usage has tremendously enhanced our experience as well.

The customizability of the platform is amazing. Based on the functionality of the tool, we created customized request queues and forms, and customized project templates for a consistent process. All work flows from an initial request and ends with project completion. Assignments are easily made due to the preassigned job roles on each task in templates. Also, the reporting feature is fantastic. We create reports and dashboards for Team Leads, Requesters, Workers, Executives to show them the data that's meaningful to them.

User experience is a problem for us. Depending on the job someone is doing, using the tool correctly can be confusing. We've had to change the process to stop using issues because users couldnt remember to create the issues on a task level but put them on a project level. These issues were then hidden and timelines not altered by the issue. Users have a hard time with understanding documents on a task vs documents on a project level. This caused a lot of problems in our organization so we changed our process to move task documents tab from the higher level and instruct users to only use documents on a project level. Timeline maintenance is also a major issue for our teams. Project Managers who own 70 projects cannot adjust timelines on the daily. As an organization we do not want to use projected completion date because it has given workers the idea that tasks were still on time although they were quite late. We rely solely on the task Planned Start and Planned Completion dates. Finally, since we use documents on the project level only, users must remember to work in documents then go to the task to mark it complete. There should be a popup on documents that when you version the document or make an update on the document level a popup will ask if you want to mark a task complete so users can complete the task while in the document area.