Smartsheet Software


 

Smartsheet is a project management application with a spreadsheet-like interface to help teams collaborate, plan projects and manage tasks. The software offers a suite of project management applications, such as document management, reporting, resource management and time tracking, with issue management offered through an add-on application.

Smartsheet standardizes key project elements, increase speed and improve collaboration with options that fit individual work preferences. The application allows users to track all the projects and improve visibility into team priorities such that important activities do not miss out in regular work operations.

Smartsheet offers cloud-based subscription model with native mobile apps for Android and iOS to help users finish work on the go. The subscription includes accounts for multiple collaborators, so users can work on projects with a number of clients and colleagues. The software is used in many industries, from high-tech to nonprofit, and can be scaled to match any business size from startups to large enterprises.

 

Smartsheet - Product launch road map
 
  • Smartsheet - Product launch road map
    Product launch road map
  • Smartsheet - Dev task tracker
    Dev task tracker
  • Smartsheet - Product launch rollup
    Product launch rollup
  • Smartsheet - Calendar view
    Calendar view
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

429 Reviews of Smartsheet

 

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Software Advice Reviews (164)
More Reviews (265)

Showing 1-20 of 164

Federico from Millicom
Specialty: Telecommunications
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2018

April 2018

Great tool for small projects!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use and to integrate with external applications. I integrated zappier and was able to make smartsheet useful as a ticketing tool for the business. Via a simple form, i would receive an alert and zapier auto replied giving a number for that request. Communicating and alerts is easy and different templates are avialble for use within all smatsheet.

Cons

I cant find any cons. Perhaps the only con would be that it gets ultra slow when more files are attached to a sheet. For example: i had over 1GB of stored files in the sheet and the sheet would take a lot of time to open (1 minute or so) and i would open it every day and this took a lot of time

Review Source
 
 

Travis from Total Concrete
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Great software with excellent features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would recommend this software

Pros

Tracks leads. Great for spreadsheet needs. Ease of use. Free for users that don't need full access. Cloud based for access anywhere

Cons

Smartsheet does not offer a mobile app therefore making the use of the software on a mobile device very difficult.

Review Source
 
 

Michael from CBCC
Specialty: Healthcare
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2018

April 2018

Great cloud based replacement for Microsoft Project

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

This is a blend of Project, Excel and Confluence.

Pros

So much easier to use than Project with much more useful functionality. The ability to assign tasks to people and have them add the detail of when and how it was completed is awesome - especially since it doesn't require any training as you can setup email check boxes. The ability to attach 10 files to each line is amazing - especially if the deliverable is a file. It's also very similar in appearance and use as excel - something almost everyone is comfortable with typing into. You can also interact with 3rd parties easily - giving them access to view, edit, respond, attach, etc. on projects. Multiple people are also able to interact in the sheet at the same time!

Cons

The web interface doesn't support all the good keyboard shortcuts as excel does, nor do you have access to all the wonderful and powerful formulas that excel does. Will only support so many items in a sheet - meaning if you have a long running log (like an interactive customer issue log) you have to create new sheets periodically.

Review Source
 
 

Connie from North Carolina State University
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

An alternative for those not in the google suite hub

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This product is easy to collaborate on, and shares many of the similar functions as excel. The request update option is also better than emailing someone to kick off the next task.

Cons

The layout takes some getting used to and not all excel functions are available. More of trial and error by figuring what template to go with.

Review Source
 
 

Monica from Inspired Bronze
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Easy collaboration between team members

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This makes it so easy for people to work together and keep each project on task.

Pros

It is very similar to using Excel. You can instantly see what others have or are adding. You can leave comments on others work. It is fantastic for keeping action items up to date. You can also have more than 1 sheet. This has helped us so much. We no longer have to send email checking to see if things were done. I no longer have to send an email reminding people of things they need to do. I put it on Smartsheet and they mark the date it was completed.

Cons

I really don't have a downside to this. There are a number of different templates you can use and make the sheet to exactly what you would like it to be.

Review Source
 
 

Jason from Westbow Construction
Specialty: Real Estate
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Cloudbased spreadsheets

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Cloudbased - allows multiple locations to use the same info. Makes it much easier for us to see the data over our many locations. We also use it to schedule out our projects and gets everybody on the same page

Cons

Missing some key excel formulas that one could be used to having. On the brightside they are constantly seeking improvement and adding regularly.

Review Source
 
 

Cesar from Distrito Capital
Specialty: Public Sector
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

The best app to work with projects in the cloud

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to manage, great interphase and enormous set of tutorials to get the best of the app.

Pros

Very intuitive interphase works perfect, has a great customer support and they are constantlye sending information to you through email to improve the use of the app, it has a lot of options not only the basis tool for projects, also comes with an enormous set of administration features for you to evaluate costs, budgdet and expenses of your business, it is very complete and has a great interphase for teamwork.

Cons

It can be a little difficult to implement because it requires a very engage team, this kind of app need a lot of information to feed in and to have all the details of the project correctly set, if not like that I not recommend for you to spend money in this app.

Review Source
 
 

Maria from Verizon
Specialty: Telecommunications
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Great cloud based sharing system for files and notes

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Able to share between people with notes or files. No need to email back and forth but you could set it up so you could email notifications when changes were made on the sheet.

Cons

The project sheet does not allow for a task to be assigned to more than one resource, and duration is not affected by resource allocations.

Review Source
 
 

Sean from Summerhill Landscapes
Specialty: Construction
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Good management tool for projects

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Good value for money. Does what you expect.

Pros

I like the ease that our team can collaborate on project information. As not all users are project managers it’s key that software (like this) is intuitive for users of other office admin software.

Cons

Nothin I can put my finger on. Easy to use, good on boarding for all the team. Some limitations for advanced PM users but not a deal breaker.

Review Source
 
 

Kristin from 22squared
Specialty: Advertising & PR
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Smartsheet...a quick and easy Project Mgmt Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Great project management tool for both personal and professional use.

Pros

Ease of use. Quick reports and different data views. No bugs. Continuous improvements to UI/UX. Great Kanban boards to layer on top of the schedules. Wonderful collaboration tool for both licensed and regular users.

Cons

Would be nice if this could integrate with Accounting software to become an ERP software for business. Maybe even able to integrate with Atlassian/Jira.

Review Source
 
 

Alina from Branding Studio
Specialty: Advertising & PR
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

100% points

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Didn't find any cons, it's a great software for small businesses. It costs per user per month, but it's a lot cheaper than other softwares.

Pros

Smartsheet is a friendly software that makes every small business more productive. It uses kanban system that allows you to be much more organized with each project.

Review Source
 
 

Varun from Adaptrum
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

A Robust Project Management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is an amazing tool for tracking huge projects, assets, and simple to do lists

Pros

In Smartsheets , the sheets are treated like spreadsheets and that you can select multiple line items at a time to copy elsewhere or to even figure out the sum of numbers.
The ability to make comments on a line item and email it to a coworker so that they can follow what I am referring to

Cons

Creating a backup is a challenge. It's not intuitive and involves way too many menus and steps.
They kind of get you on the "plans", for instance if you don't have a certain level plan you don't have access to all of the features.
You are also only allowed so many sheets on the lower level plan.
You can not update/change a template you have to re save as new.

Review Source
 
 

ken from salesforce
Specialty: IT/software
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2018

March 2018

Good Tool for Collaboration

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's helpful in keeping track of different projects. Great use in making smaller projects from bigger projects. Ability to see who is using the same sheet.

Cons

Being able to see live changes on the sheet from another user. The sheet feels slow at various times throughout the day.

Review Source
 
 

Jessica from Katerra
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2018

March 2018

Smartsheet for Sharing Real-time Data

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Excel spreadsheets that are live and editable in real-time. There is no better way to do things when other softwares are not yet in play. The ability to tile a spreadsheet and move data from one step of the process to the next is outstanding.

Cons

Too many administrators can be a problem as it can skew data being entered. Too many people being inside of the spreadsheet at one time can save data over something you have just done if you don't see that others are working in it at the same time.

Review Source
 
 

Grace from SofTrek Corporation
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Fairly user-friendly way to manage and report on projects

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I'm not a certified project manager, so I don't know how someone like that would feel about Smartsheet. But for my project planning purposes in the marketing area of our company, it helped keep staff informed and on task. I would use the Smartsheet as a way to run our project status meetings, filtering by each component assigned to each person, which really made the meetings more efficient.

Pros

I like that you can integrate Smartsheet with Atlassian's JIRA. I did this during planning for a large event, and it really helped everyone involved stay up to date on their tasks and helped them update others in turn.

Cons

The user interface isn't as clear as I would want it to be. I often felt like I was searching for a function that I had used many times but couldn't find again.

Review Source
 
 

mary from animal arts
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Sharp, High-Quality Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Really smart, functional product to keep organized!

Pros

Modern, thoughtful design. Tons of useful features and elements to make collaboration a breeze. Can track a wide variety of information in multiple ways. Easy to share.

Cons

Cost is a little bit high for just one license. If you are using as a collaboration tool you need to be able to have many users, and this would get expensive for small firms.

Review Source
 
 

Nathon from Insite Software
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Smartsheet as a task management system

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Smartsheet has been a great tool for our business especially in the accounting and human resource areas to manage tasks for accounting month end closes and payroll.

Pros

Smartsheet is very easy to use. It is very familiar and the design seems to be very similar to excel which is a plus in my opinion.
I like the customization features. You can really make it how you want to make it.

Cons

I have founds some limitations albeit minor ones. One example is that I would like the option to mark all check boxes in a column as checked or unchecked easily by using the column options.

Review Source
 
 

mehmet from smart
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Efficient Project Map

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It provides good opportunity to mapping project and following dead line. Easily highlight due date and increase of priority of current roadblocks. I haven't involve much with other features but it was easy to see big image of project while working in tight time

Review Source
 
 

amber from Pacific Builders
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Smart sheets for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

This is great for a small or medium sized business to use for schedule purposes. It is very easy to make a sheet and then share it with whoever is necessary. One feature that I really like is the fact that your colleagues do not need to have a license in order to go on and see what you've posted or shared.

Cons

This can't be used in place of a project management tool, it's more of a supplemental scheduling tool. Other similar software can take the place of most of your project management needs but this is not one of them. It lags a little but while using it on a mobile device.

Review Source
 
 

Gabriel from Poli Junior
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Powerful Hybrid

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Extremely powerful and customizable. It brings together all the benefits of spreadsheets and project management tools in a single powerful hybrid.

Cons

You need to learn a lot to use all the resources. In addition, spreadsheets are not ideal in case of very complex management.

Review Source
 
 
 
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Joseline from United Water Restoration Group

April 2018

April 2018

It's a very easy to use program.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use. I also like that is has a history to track the people that make changes and the filters for each area of use. The accessibility for editing information is also an important part to this software.

Cons

I can't export the spreadsheet to excel. I would like to export my information to excel to work and add other information. The ten minute window to save changes it's too short. When working with filters it saves the filters to quickly, the time frame needs to be longer.

Review Source: Capterra
 


April 2018

April 2018

It's a good product for the purpose of mixing some spreadsheet and project management capabilities

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

We were able to use this as a quick project management and collaboration tool for short projects that did not warrant most costly ways. This was quick to setup, share and use.

Pros

The familiar Excel-like interface makes users instantly comfortable. Ability to share by sheets and the different levels of permissions are also helpful. The ability to track dates for line items and see them in a chart view helps a lot as a project management tool. Since sheets are easy and quick to create, it's good for short projects and moving on to the next one.

Cons

The sheets are not as powerful as one would expect from something looking like excel when it comes to calculations and formulas, but that is probably an expectation from the familiar excel and expecting Smartsheets to live up to that.

Review Source: Capterra
 

Lu from Conduent Business Services, LLC

April 2018

April 2018

I use it in my work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to use, can be customized and can be shared with certain group. Team become productive by using it.

Cons

The interface is not that good looking and can be improved. Reporting function takes time to learn and use.

Review Source: Capterra
 


April 2018

April 2018

Project Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

All of them

Pros

If you are familiar with smartsheet and all of it's capabilities, it's a robust scheduling tool that also allows for resource and task management. Also easy to share with others outside of your institution.

Cons

I don't really have anything negative to say, with the exception of wishing there were more formatting / design tools.

Review Source: Capterra
 

Jess from BLE

April 2018

April 2018

Great use of spreadsheets

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This was a great use of a mere a month for organizing our office spreadsheets in one easy to find place.

Cons

Very easy and great value for money I can't say there are cons except that it would be great if it were free obviously.

Review Source: Capterra
 


April 2018

April 2018

Smartsheet was our choice for large scale PM work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helped us do a much better job identifying gaps and needs as we created whole new workflows for our existing process.

Pros

The integrations to other tools like O365 and Google helped us streamline our PM workflows. It was helpful to take current projects from ghantt to waterfall to agile as well.

Cons

It's a bit complicated to deal with in terms of permissioning. We have a lot of temporary stakeholders in the system and it's hard to get them the right kind of access for a short period of time.

Review Source: Capterra
 


April 2018

April 2018

Easy to Use Project Mgmt. Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is very easy to use and it's very intuitive. The price is also unbeatable. There was quite a bit of help understanding some of the concepts by calling their sales team before I bought it.

Cons

There isn't much I don't like. It truly is an outstanding product that I will use for a long time. There is a slight limitation on how many projects you can work on at one time, but that's just because I don't use it for many clients.

Review Source: Capterra
 

Stephanie from Fordham University

April 2018

April 2018

My team at my old job used this all the time to track the hundreds of tasks we were working on

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the cloud based software. It made it very easy to work remotely and to easily and quickly know what was going on. I also like how many different products could be created (documents, flow charts, images, sheets, etc)

Cons

When you have a large team with a large project base, it gets unorganized very quickly. I wish that it was easier to keep this product organized given the collaboration.

Review Source: Capterra
 

Ryan from PayServ

April 2018

April 2018

User of this software for internal and external projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The fact that you can create a timeline and use the want chart is awesome. Sharing and allowing security restrictions for certain users is nice.

Cons

It can be overwhelming depending on the use. I look forward to working with Smartsheet directly to learn best practices.

Review Source: Capterra
 

Tom from Sunburst Ventures

April 2018

April 2018

Quick, up-to-date access to all data for your business that can be viewed in real time by everyone.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the security it provides with different levels of access so that only certain individuals can view private information.

Cons

It doesn't have tabs on the pages so I must create individual pages for each subject which is cumbersome. There is also a possibility of sharing private pages. It needs better ID recognition.

Review Source: Capterra
 


April 2018

April 2018

Does what it says on the tin

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simple and easy to use. Thought this was the best system since sliced bread but GoogleDocs made in kind of obsolete. Effectively an online Excel sheet with a few extras.

Cons

Costs money when there are free alternatives. Support is really slow and frustrating. Printing out is a bit of a faff.

Review Source: Capterra
 


April 2018

April 2018

Used for keeping my trainers organized

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The biggest thing I loved about this software is the ability to share any task or project and also the discussion thread within each project

Cons

We run a small business and this software is tailor-made for much bigger companies. Check out who endorses it.

Review Source: Capterra
 

Brian from All American Pharmaceutical

April 2018

April 2018

Connects the whole team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We love having only one version of a given sheet that is always up-to-date,

Pros

The best part of using it is that everyone always has the most up-to-date information since we are all using the same spreadsheet. We looked for quite some time and could not find anything else that could do everything Smartsheet does.

Cons

The lack of tabs on individual sheets, as you have in Excel. Instead, you have to make individual sheets. Perhaps they will figure out a way to do this.

Review Source: Capterra
 

Allyn from CWS

April 2018

April 2018

A project management program that works like Excel

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how similar Smartsheet is to Microsoft Excel because it makes it that much easier to learn how to use. It also syncs with Microsoft Outlook for full project collaboration.

Cons

The calendar view is limited to only a few tasks at a time. If you want to see the full view of your current projects you need to open it in a new window.

Review Source: Capterra
 

siva from Computer Networking
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

Great cloud based work management platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Smartsheet is office productivity tool. The tool looks like a spreadsheet and we use it for multiple purposes like timesheet tracking, project management, customer database, supplier database approval workflows, purchase order collaboration etc.
It comes with real time dashboards and is compatible with all the browsers and android and iOS mobile versions. Different levels of permissions can be granted to team members like Viewer, Admin, owner, editor etc. One time forms can be created to collect or crowd source information. The tool can be easily integrated with various other project management tools like Jira, Servicenow etc. Overall this is a versatile tool which can be used for many applications.

Cons

Like any other tool, to do advanced things, people need to go through a learning curve. Smartsheet offers training for the same. In our company we did not take any training and learnt ourselves with some effort.

Review Source: Capterra
 

Becky from Solis

April 2018

April 2018

A great project management platform that integrates well with Outlook

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Smartsheet has great collaboration features that allows you to share projects with other users with ease. It also integrates with Outlook so I can upload a task received in an email so information is all in one place and I can set alerts so I don't miss a deadline.

Cons

Some of the features are difficult to understand. It takes a lot of time and energy to learn the tools and get the most out of it.

Review Source: Capterra
 

Sam from FTC

April 2018

April 2018

I use SmartSheet for project management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's great software, kind of like a cross between Excel and an online project management platform. If you've worked with spreadsheet software in the past, it will feel intuitive. It has a ton of features that are excellent for project management and team work. Some of my favorite features are update requests (you can send an update request to anyone in your organization and it will ask them to update you on their progress in the context of your sheet or a cell within your sheet), as well as scheduling helpers and functions like SUM, AVERAGE, etc. I use it for keeping track of my scientific data AND managing my projects. Really great tool!

Cons

This is both a pro and a con -- the software development team is very on top of stuff, and they seem to make a lot of changes and updates. Fundamentally this is a good thing, but it's sometimes annoying to have to figure out a new UI all the time. There also isn't support for as many functions as Excel. For example, there's no standard deviation function.

Review Source: Capterra
 

Abigail from United Way of Greater St. Louis
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Great for teams both large and small

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Smartsheet is very similar to Excel in a lot of ways but once you get the hang of it, I feel it's easier to use, functions better and looks nicer. Overall, it's a very helpful platform to help juggle multiple projects.

Cons

If you plan to input a bunch of data into Smartsheet, but aware that it may run super slow. Also, if you tend to rely on shortcuts, you'll find it's a bit lacking. Overall, Excel may be your better bet.

Review Source: Capterra
 

Marie from Self

April 2018

April 2018

Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and learn this software. It meet all the needs I have for the projects I manage and helps me keep them organized.

Cons

No cons as of now, I am still getting to know the product but it has been awesome so far. I look forward to learning more about it.

Review Source: Capterra
 

Ken from sporting goods

April 2018

April 2018

Use it all the time for work

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I really like the feature of being able to share a certain line of the sheet with the person or people that need to take action on the work.

Cons

There are some weird formatting quirks of the tool. It is not quite as intuitive as I would like it to be.

Review Source: Capterra
 
 
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