Smartsheet software


580 reviews(4.0/5)
580 reviews(4.0/5)

Smartsheet is a project management application with a spreadsheet-like interface to help teams collaborate, plan projects and manage tasks. The software offers a suite of project management applications, such as document management, reporting, resource management and time tracking, with issue management offered through an add-on application.

Smartsheet standardizes key project elements, increase speed and improve collaboration with options that fit individual work preferences. The application allows users to track all the projects and improve visibility into team priorities such that important activities do not miss out in regular work operations.

Smartsheet offers cloud-based subscription model with native mobile apps for Android and iOS to help users finish work on the go. The subscription includes accounts for multiple collaborators, so users can work on projects with a number of clients and colleagues. The software is used in many industries, from high-tech to nonprofit, and can be scaled to match any business size from startups to large enterprises.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

580 Reviews of Smartsheet

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  • Baldemar from DPR Construction

    Number of employees: 1,001-5,000 employees

    August 2018

    Simplyfied Version of Primavera (P6)

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is incredibly user-friendly. It is my application of choice when I am scheduling work in the construction projects I work on. I see it as a simplified version of Primavera Scheduling Software (P6). It works fast al flawlessly, and it takes no time for trade partners (sub-contractors) to get a firm grasp at it.

    Cons

    I wish that doing things like loading resources, creating alternate schedules, and other more complicated things along those lines were a little easier to do. While no app is perfect, I would adventure into saying that Smartsheet is as close as it gets.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Good software, hard to learn

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It can do pretty much anything you want it to and is like excel with a lot more built in.

    Cons

    VERY steep learning curve. Almost need a specialist to set it up for you.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 5,001-10,000 employees

    August 2018

    Excel on steroids

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use this product as a project management tool and have been greatly satisfied with the features it offers.

    Pros

    Ease of use, mobility, notifications, conditional formatting, dashboard

    Cons

    Some of the notifications (eg reminder) do not allow filters.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Glorified excel that pretends to be a project management tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's cool that you can track things as a list but also arrange them into columns per status.

    Cons

    Well in the end it's just a glorified excel that really just allows you to set reminders to your tasks.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Manny from Convo Communications

    Number of employees: 201-500 employees

    August 2018

    Excel on Steriods

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Smartsheet is incredibly powerful as it can do everything you wished Excel could do. The really nice thing is that Smartsheet will allow you to attach or add notes without beefing up the length of the spreadsheet. The longer the row is, the less motivated we become as we don't want to be scrolling endlessly to find relevant info.

    Cons

    It doesn't sync immediately and requires saving, which is a challenge if multiple people are working on the same sheet at the same time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Shaun from defi SOLUTIONS

    Number of employees: 51-200 employees

    August 2018

    Good Project Management Tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Smartsheets is great for anyone that knows Excel. It's easy to quickly create lists and assign items out for a project.

    Cons

    The layout can get a little messy if you have lots of attachments and assignments.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Savanna from Karyopharm Therapeutics Inc.

    Number of employees: 51-200 employees

    August 2018

    Smartsheet Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that this software updates in real time and can be shared and used amongst a team of individuals. I love the alerts feature. The app is well developed and has many great features and attributes

    Cons

    When exporting the data to excel or vice versa it often does not translate well. Moreover, the program crashes when overloaded and then takes a while to reboot.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Steve from River Rock Designs

    Specialty: Architecture

    Number of employees: 2-10 employees

    August 2018

    A good online spreadsheet program, though it's not revolutionary

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    I like the simple interface of Smartsheet and the face that you don't need a full training session to dive in and start using it. The ability to link to other sheets that are on the cloud is a nice feature as well.

    Cons

    If you have a subscription to Office, you really don't need Smartsheet. The same tasks can be completed with Google Spreadsheet or Excel.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    August 2018

    Excellent project management tool, with planning vs. execution tracking

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Planning and tracking as well as collaboration across team members. This helps managers get visibility into the progress of all projects.

    Pros

    Ease of use - our non-technical staff members have learned this in a day and LOVED it. Everyone who sees it and runs concurrent tasks is asking for a license..
    SaaS without a VPN
    Android App integration

    Cons

    Can't think of any. - it honestly has me wondering why it wasn't invented a long time ago..
    I am not a long time user, but so far very happy!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Natalie from Figueroa Consulting

    August 2018

    Good Project Management Option

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Smart sheet has been an effective project management tool for my team. We can all share access to a central document and make updates as needed.

    Cons

    If you have an aversion to Excel or how Excel organizes data, then this product may not be your best option.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Janet from MMBB

    Number of employees: 51-200 employees

    August 2018

    Love Smartsheet to collaborate on projects

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great project and work management system. Great customer service/technical support.

    Pros

    This is a newly purchased product at my organization. We are new to the functionality but we LOVE it so far. Currently, we are invested in it to help keep us organized and on task for our meetings and events. We are a small group who wears multiple hats but it can get overwhelming making sure we get everything done as a team in a particular timeframe. So far our account manager at Smartsheet has been reliable and helpful to getting us all familiar with the product. You can't go wrong with the product if you're looking for something to help you with work/project management as they are really good. Of course you can use it but you also need to be able to stay in it to stay on task and follow up/through when needed.

    Cons

    So far no complaints. We are currently using this system as a group to keep us on the same page with our varies meetings and event and other important projects.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    August 2018

    Complex product, be prepared for a learning curve

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Lots of functionality and those that take the time to learn it's depth will be rewarded. This isn't an excel type sheet that you can just start working with.

    Cons

    Takes a while to learn how to really use. I stepped into an organization that had been using this for some time and it took quite a while to learn how all of the various features were being utilized.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Adam from Lupeer

    Number of employees: 11-50 employees

    August 2018

    Works as described

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Prebuilt formatting which saves a lot of time from building from a blank spreadsheet

    Pros

    Smartsheet provides a rich and in depth spreadsheet based platform that allows for total customization to whatever uses you require.

    Cons

    Once you build out a larger organizational spreadsheet, it can be tough to navigate quickly to your desired data point(s)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    August 2018

    For a project management tool, it leaves a lot to be desired

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It has some cool features that automate tasks for the users and it is also pretty straightforward on how to use it.

    Cons

    It doesn't have the capabilities of the other project management softwares on the market. It feels like a fancy to-do list.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Carol from Werner Enterprises

    Specialty: Transportation & Logistics

    Number of employees: 1,001-5,000 employees

    August 2018

    Just cracking into what it can do for us

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Standardized the project portfolio for our department to the liking of our CIO - and that never happens!

    Pros

    Easy to navigate, understand, build. I have only been in it for a week and already feel comfortable moving around and exploring.

    Cons

    Few standard shortcuts, frequent warnings that the program encountered an error and user must log out

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Garry from JMARK Business Solutions, Inc. IT Support and IT Services Tulsa OK, Springfield MO, Fayetteville AR

    July 2018

    The product I never knew I needed until I had it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Fantastic product. It has become a staple for my daily solutions.

    Pros

    Online collaboration is fantastic.
    This is such a versatile product. It goes way beyond a standard online spreadsheet! I've started using it for all sorts of things.
    Status dashboards, to-do lists (typical to-do style or kanban card style views available), project planning (gantt chart views), grouping and subgrouping of tasks, the list goes on.

    Cons

    You don't know how versatile the product is unless an expert shows you what it is really capable of. I would like to see more interactive suggestions of new features and expanded capabilities. I often miss out on new features that I didn't even know existed.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shelley from Columbus State Community College

    Number of employees: 501-1,000 employees

    July 2018

    I like it but I wish it did more

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am able to see project status but I would like to be able to see more specific information about each project

    Pros

    I like the tracking ability and showing what projects are green lighted and which are on hold, and many other statuses available

    Cons

    It needs more areas to add notes that are easily seen by shared users. I'm a colleague of someone who publishes their projects on smartsheets but the info available is not enough and I still have to make phone calls to find out more information

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Femi from Lawrencia Consulting

    Specialty: Management Consulting

    Number of employees: 2-10 employees

    July 2018

    Spreadsheets that are really smart

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I love the visuals and interface, anyone who can navigate a spreadsheet can navigate smartsheets, it is very flexible hence you can customize in many forms.

    Cons

    For you to be able to use all the amazing features of this product, you have to put in a lot of time and shift to learning

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 11-50 employees

    July 2018

    Smartsheet helps with project plans

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The benefits I get from this software are sharing ability and similar features to MS Project with the ability to then share and plan for projects with other key stakeholders

    Pros

    Price, ability to set contingencies based on dates and the ability to share across multiple stakeholders

    Cons

    Ease of use to setup long term plans and some features are still lacking such as the ability to show successor

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Yavuz from GOOINN

    Specialty: Software / Technology

    Number of employees: 2-10 employees

    July 2018

    Best Online Excel Solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    - If you are working by your self and need some excel and gantt chart abilities, it is the best online tool.

    Pros

    - It is a great product that it gives lots of possibilities to manage your work like gantt chart.
    -

    Cons

    - It needs some design renewal
    - It should be more collaboration friendly because new users are expensive to buy.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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