Smartsheet Software

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10

Recommendations

FrontRunners 2022

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About Smartsheet

Smartsheet is a work execution platform and collaboration tool with a familiar spreadsheet-like interface that helps teams plan, track, and manage projects in real-time. Smartsheet features include a range of project management tools, such as document and resource management, project reporting, task management, file sharing, and timeline tracking. Smartsheet can help teams standardize a project process, maximize productivity, and improve collaboration with automated workflow options that fit individual work preferences. Within the platform's project management tools, data can be sorted using card, grid, Gantt chart, and calendar view. With a real-time dashboard, teams can track project status, manage resources, and assign tasks to improve overall visibility and work ...

Smartsheet Pricing

Plans start at $7.00/mo. Pricing is per user per month. Rates shown are when paid annually. Nonprofit, schools, gov't agency receive additional discounts on annual plans.

Starting price: 

$7.00 per month

Free trial: 

Available

Free version: 

Not Available

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Smartsheet User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 2,287 reviews

Chad

Company size: 11 - 50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

February 2021

Ultimate Flexibility

User Profile

Mohamed

Verified reviewer

Company size: 501-1,000 employees

Industry: Banking

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2021

The best workflow Automated tool

Overall experience with smartsheet is amazing it saves alot of time for me and my team as now there are specific users responsible for submitting sales tickets for new vendors and once they make it an automated mail send to the reviewers for reviewing and once they finish it another automated mail send to the Manager for approval and after final approval there's mail sent to all partners in the ticket having the approval of this request or rejection and reason of approval or rejection, all of this is done automatically with recorded workflow which is amazing tool

Pros

The amazing features in smart sheet are many but we can say that automated mails for specific un completed tasks and the workflow for creating automatic mails send to specific users that tasks had assigned to them automatically is fantastic, as no need to see the new tasks and assign it manually, once the ticket created it will be assigned by default according to the workflow ro the specified mentioned users

Cons

I consider Smart sheet one of the best tools in last 2 years which related to ticketing and analytical purposes however if the data in the sheet increased this may lead to hanging and taking too much time in reloading however it needs high internet connection speed for stability and good performance

Reasons for choosing Smartsheet

Smartsheet having good cost and can be integrated to company software beside the customer support of smartsheet if there's any sudden issue and finally smartsheet having some features like work flow and automation process which showed easily in the interface and not complicated so any of the team can start doing his own workflow process

Brandon

Company size: 11-50 employees

Industry: Financial Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

April 2022

Smartsheet is an easy, cloud-based solution to managing your company

I was impressed with Smartsheet since the first time I was introduced. It made tracking progress very easy. Our team had no problem getting up to speed very quickly.

Pros

Since it is cloud-based, it's extremely easy to allow the team to see everything in real time. There are no excuses anymore for team members who say they don't know what is going on.

Cons

I know what the software is intended to do, so I can't say I like something least. Of course, there is a cost to it, but it's reasonable for what you get.

Reasons for choosing Smartsheet

Smartsheet was designed to do what I want--project management. Other offerings are designed to do other things.

Anonymous

Company size: 51-200 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

April 2022

Smartsheet, a project management tool!

Overall, Smartsheet was a good option while overall project tracking and management. It helps us to manage the budget and keep records of expenses. It also assisted in KPIs management for the teams.

Pros

It is easy to manage the timeline, milestone tracking, budget and expense tracking. When it comes to reporting, it is way more classy than any other tool in the market. We can select and show data from different sheets to represent. Smartsheet help different teams collaborate, manage, and report on the project(s) in real-time.

Cons

While creating tasks, it is not that interactive like other competitors in the market. Not that much friendly to manage and track tasks and bugs.

Reasons for choosing Smartsheet

Because we needed something through which we can manage and track different aspects of our software project in one platform. As compared with Monday.com (back in 2016), we found smartsheet more suitable for our projects.

Anonymous

Company size: 10,000+ employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Functionality

out of 5

January 2022

Flexible tool for many needs

We used smartsheet for two main purposes, one was creating and sharing project schedules and assigning task owners. The other was sharing out content for review and proofing. It is easy to store documents on a task and have comments back and forth.

Pros

Smartsheet is very flexible and can be used for a variety of needs. It is what it says - a spreadsheet on steroids with several additional capabilities you won't find in Excel or Google Sheets. The Gantt chart for scheduling is great for visualizing and sharing milestones with teams.

Cons

The adoption can be hard for new users. There are so many features that it can be overwhelming for the "casual" user.

Reasons for choosing Smartsheet

The additional capabilities for attaching documents, tagging owners, and creating Gantt charts was a key differentiator.

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