All Patch My PC Reviews
1-25 of 130 Reviews
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Damien
Verified reviewer
Construction, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Patch My PC and how it saves time
This is the second organization where I've used Patch My PC with our ConfigMgr environment. It's a tremendous time saver; the work that would be required in maintaining updates and application versions without them is probably nearly a full-time job.
PROSThe publishing service tied to our ConfigMgr/MECM environment has saved a *lot* of work on both update management and new application deployment. Being able to simply select an application in the configuration instead of having to roll our own packages saves a lot of time.
CONSI do wish that it was possible to configure/manage the publishing service remotely; currently it's necessary to run the console UI from the server where it's installed.
Vendor Response
Thank you for the positive feedback, Damien! We hear your feedback about managing the publishing server remotely and it's something we're considering as we make further improvements. We appreciate your support and are so happy to hear our product has been a time saver for you!
Replied January 2023
Derek
Non-Profit Organization Management, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Set and Forget patching
to date it has been a really positive experience, I would recommend that you reach out to Patch My PC. They offer competitive pricing and will work with you to set it up if you need it!
PROSI really love the dynamic rules for patching; if there is a zero-day patch, my rules to implement that patch are forceful, and Patch My PC pushes and enforces that patch immediately. If it is a smaller update, the rules will be less forceful. I never have to check that it does its job because I have seen it perform reliably every time!
CONSI'd like to see a webUI instead of an installable application.
Reason for choosing Patch My PC
The application catalog was much larger and that was important
Vendor Response
Hi Derek, Thank you for your excellent review and for highlighting the effectiveness of our dynamic rules for patching. It’s great to hear that Patch My PC has consistently delivered reliable performance, allowing you to manage updates effortlessly. We're excited to let you know that we are just a few weeks away from launching our hosted SaaS solution, which will include a web-based UI to further streamline your experience. This new platform will eliminate the need for local installations, addressing your desire for a webUI. You can find more details here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps Thanks again for your positive feedback and for being a valued customer. If there’s anything more we can assist with, please reach out to us. - Justin Chalfant
Replied April 2024
Chris
Telecommunications, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed May 2023
inTune and PMPC makes life easier.
PMPC is indeed one of those tools that you can easily overlook but greatly appreciate for its seamless functionality. It grants me the ability to respond positively more often when different teams request specific software installations on their computers. For instance, I can now allow our developers to have Notepad++ installed via the Intune company portal, while ensuring that the software receives the latest updates automatically. This has made my life easier in several ways:My team is relieved from the burden of managing or creating application packages.I have peace of mind knowing that PMPC will consistently release the most recent updates from their repository.I am no longer perceived as someone who simply rejects requests without consideration.For anyone who values efficient application management and utilizes inTune, seriously considering PMPC would be highly beneficial.
PROSPMPC simplifies the process of deploying patches effortlessly. By utilizing the inTune model, it becomes an obvious choice for deploying updates to a large number of users and their applications. With PMPC, updating widely used applications such as Adobe PDF, Chrome, and FireFox becomes a breeze. These three applications alone encompass 80% of our essential business applications, and they are prime targets for malicious actors. The prospect of PMPC updating these applications through our MDM is incredibly attractive.In addition I really like the open roadmap they share. I see they are actively adding new applications while also ensuring they hear from the community on feedback.
CONSWe have encountered disruptions caused by PMPC, particularly with certain Adobe updates that caused problems for a portion of our users, including our CFO. It was highly frustrating that such issues arose, especially considering the widespread installation of Adobe Reader throughout our environment.
Reasons for switching to Patch My PC
While we continue to utilize PDQ for the initial imaging of our systems, we have shifted away from relying on it for software updates. Instead, all users are now enrolled in inTune, where PMPC takes charge of ensuring that they are running the latest versions of applications. This approach has significant advantages, as it only necessitates an internet connection and eliminates the need for a VPN connection to our PDQ server. This change is greatly appreciated, given the increased convenience and flexibility it provides.
Abhinandan
Retail, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Patch Management
I do not manage this application but part of the team and get alerts. The most I like about PatchMyPC is the quick detection and application of updates, along with reminders on unpatched applications.
CONSI do not manage PatchMyPC so I would not be able to answer this.
Vendor Response
Hi Abhinandan, Thanks for sharing your perspective as part of the team working with Patch My PC! It’s great to hear that our solution's quick detection and update application features stand out to you, and that the alerts on unpatched applications are proving useful. We appreciate your feedback and are here to support your team in any way we can. If you ever have any questions or need assistance, don't hesitate to reach out. Thanks for being a part of our community! - Justin Chalfant
Replied April 2024
Alexander
Entertainment, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
My experience with PMP
Excellent experience from the product itself, the support site and the people of PatchMyPC
PROSEase of use, their support and that is "config and forget"
CONSfor the jobs we buy it, it does everything we want
Reason for choosing Patch My PC
We purchase it because its inexpensive and as an add-on for patching with SCCM.
Vendor Response
Hi Alexander, Thank you for sharing your experience with Patch My PC! We're glad to hear that you've found our solution easy to use and our support helpful. It’s great to know that the "configure and forget" aspect is working well for you and meeting your needs. We appreciate your positive feedback and are happy to have you as part of our community. If there’s anything else we can do to assist or enhance your experience, please let us know. - Justin Chalfant
Replied April 2024
Sanket
Pharmaceuticals, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Best tool for 3rd party application patching! Highly rated in the SCCM Community.
Awesome! Best tool for 3rd party application patching! Highly rated in the SCCM Community.
PROSAutomatic App creation and deployment in SCCM
CONSNo option to set Intune application custom detection method.
Reason for choosing Patch My PC
Better than any other tools in the market. Highly rated in the SCCM Community.
John
Construction, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
A great tool to keep your systems patched.
It updates the 3rd party apps that we had trouble keeping up to date.
CONS1-2 apps have to have a file manually downloaded and placed into a folder to get the update..
Vendor Response
Hi John, Thank you for taking the time to leave us a review and for your positive comments about Patch My PC's ability to update third-party apps. We're glad to hear it's helping keep your systems up to date! Regarding the manual process for 1-2 apps, we understand that this can be a bit inconvenient. We are continually working to automate as many updates as possible and reduce manual steps. Your feedback is crucial in helping us identify and prioritize these improvements. Thank you again for your feedback and for choosing Patch My PC. We're committed to making the tool even better for your needs. - Justin Chalfant
Replied April 2024
Bryan
Retail, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
PatchMyPC Review
Ease of use importing application updates from 3rd party vendors. Integration with SCCM and WSUS.
CONSThere is no MacOS support. Would love to see this plug into Jamf to do patching on Jamf.
Reason for choosing Patch My PC
Capabilities and automated 3rd party application management.
Vendor Response
Hi Bryan, Thanks for your detailed review and for sticking with Patch My PC for over two years. It’s great to hear that our SCCM and WSUS integration is hitting the mark for you. We get the need for MacOS support and are actively exploring how we might integrate Mac OS apps into our product for patch management. Your input is crucial as we develop new features to better serve you. Thanks again for helping us get better. Stay tuned for updates on our progress. - Justin Chalfant
Replied April 2024
CHris
Construction, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Awesome patching application! By far the best bang for your buck!
All aspects of Patch My PC have been great. The product was easy to deploy, the support is great, and it was by far the most inexpensive solution we found.
PROSHow quick and simple it was to configure and deploy.
CONSThere is nothing that I have disliked about Patch My PC.
Vendor Response
Hi Chris, Thanks for the outstanding review! We're delighted to hear that you found Patch My PC quick and simple to deploy and that it's delivering strong value for your team. It's our goal to keep things straightforward and cost-effective, so it's great to know we're hitting the mark. We really appreciate your support and the time you took to share your experience. If there’s anything else we can do to assist, just let us know! - Justin Chalfant
Replied April 2024
Paul
Food & Beverages, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Patch My PC - A life saver
Absolutely first class support and product.
PROSWithout Patch My PC we would probably have to hire a full time member of staff to carry out all the 3rd party updates and patching.
CONSI realy cant say I have any cons regarding Patch My PC.
Mohan
Automotive, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
It's very good product to patch third-party patches. Less expensive. easy to use. quick response on issues from support engineers
Quick response time and good support engineers
CONSI did not see any as of now. I did not see any as of now.
Vendor Response
Hi Mohan, Thanks for the great review! We're happy to hear that you find Patch My PC to be an effective and economical solution for managing third-party patches. It’s also wonderful to know that our support team's quick responses have been helpful to you. We appreciate your feedback and are glad to have you as part of our community. If you ever encounter any issues or have suggestions for us in the future, we're always here to listen and assist. - Justin Chalfant
Replied April 2024
Mike
Utilities, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Excellent Product Five Stars
I think the Title of my review says it all. 5 stars Excellent product and service. Definitely a product I would have no trouble backing.
PROSSuper easy setup - I had it up and running in under 5 minutes.
CONSSorry - At this time I have no cons for this product.
Reason for choosing Patch My PC
Cost, Ease of deployment, 5 minute setup time (honestly, what other vendor can say that?), and their support is awesome.
Reasons for switching to Patch My PC
I wanted a product that was easier to use and had better integration with SCCM.
Vendor Response
Thank you so much for the raving review, Mike! We really appreciate your support.
Replied February 2023
Jason
Information Services, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great feature rich product
Overall support and all aspects of the technology have been great!
PROSThe logic and ease of use behind the detection logic and the overall increase in compliance of patches.
CONSI can't think of anything specifically that are issues or improvements at this time.
Reasons for switching to Patch My PC
Ease of use, quality, support, engineering, roi
Vendor Response
Thank you so much for your support, Jason!
Replied March 2023
Michael John
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Patch My PC saved me hours
Seamless, fantastic, its saved me hours to get on with other work.
PROSA couple of years ago I asked my boss to fund Patch My PC through a recommendation. Since implementing, it has saved me hours of work. I don't have to package applications in the same way anymore. Its all done for me, It deploys automatically for me via the ADRs setup, it works, it does what is required. I love it.
CONSEverything I require at the moment is in the product.
Vendor Response
Thank you so much for the positive feedback, Michael!
Replied January 2024
Malcolm
Food & Beverages, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed January 2023
Patch My PC is well worth the price!!!!
Automating application packaging and having these sync to both Intune & SCCM is amazing!
CONSThe 3rd party catalog doesn't cover all of the applications we currently have, but it does have a large catalog that covers most.
Reasons for switching to Patch My PC
Price and ease of use
Vendor Response
Thank you for the positive feedback here, Malcolm! Feel free to add any apps you'd like to see added to our catalog in the future to our User Voice at ideas.patchmypc.com. We'll do our best to get them added!
Replied February 2023
Michael
Information Technology and Services, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
The best option out there for third party app patching with Intune
Our overall experience with Patch My PC has been very positive. We accomplished our goals in very little time, and it continues to be one of the best applications we have in our endpoint management. Patch My PC support has always been excellent, and we are treated as though we are important. I can't recommend them enough for any enterprise looking to move to Intune and have third party application patching taken care of.
PROSInitial setup was made much easier with excellent onboarding meeting provided by a PMP engineer. He walked us through everything and answered all of our questions. Any additional questions we had were answered promptly and completely. After that, ongoing work with PMP has been a breeze, and it's been mostly hands off. Applications just get updated automatically, and we achieved our goal - to implement third party app patching without requiring much ongoing attention to the system.
CONSSome features are a bit vague and require referring to the documentation at times.
Reason for choosing Patch My PC
Patch My PC was strongly recommended to us by a Microsoft MVP whose opinion we trusted during a training session. Every bit of the experience was positive and there was no doubt we had made the right decision.
Vendor Response
Hi Michael, Thank you for sharing your experience with Patch My PC! We’re really glad to hear how smooth your onboarding was and that you're finding the system easy to manage. We appreciate your feedback about some features being a bit vague; we’re always working to improve our documentation to make things clearer. Thanks again for your recommendation, and we're happy to continue supporting your team's success! - Justin Chalfant
Replied April 2024
Peter
Outsourcing/Offshoring, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Ensuring PCI-DSS and ISO compliance of your EUC estate
Excellent solution to automatically ensure end-user-compute devices are always to the very latest secure versions of application.Fully automated solution thereby eradicating resource cost.Ease of deployment of additional software solutions not previously available to the end-users.
PROS1) Zero-touch maintenance of application packaging, removing menial tasks from the Security team and removing time spent to comply with annual audits.2) Integration with Intune. 3) Reducing resource cost by automation
CONSPatch My PC should use feedback and forum suggestions to package additional generally available software packages. There seems to be a long delay between an item being added to the ideas forum and any progress towards packaging.
Reason for choosing Patch My PC
Manage Engine provide several different stand-alone patch management solutions, however they were not integrated into Intune, and would require seperate management.Microsoft Autopatch is limited to Office365 applications and does not manage real-world third party software solutions such as Adobe Reader, Google Chrome, etc.
Reasons for switching to Patch My PC
With half of our staff now working from home, SCCM no longer supported our needs for remote EUC device management. Whilst Microsoft Intune manages the remote EUC estate, patch management is manual, and requires ongoing maintenance and update to the application package.Replacing the in-built Intune packaging with Patch My PC has fully automated this process.
Vendor Response
Thank you for the review, Peter! We'll take your feedback to our Engineering team about the delay in getting ideas turned into features for our product. We're always looking for ways to improve, so we'll see what we can do to improve on this front. We appreciate your support!
Replied January 2024
Burim
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Excellent patching solution
We are very happy with the product and we hope to continue using it for many years to come.
PROSThe product is very easy to use and intuitive. I had no trouble setting up any existing configurations.
CONSIt would be great if you can come up with a way to automatically inform the administrator when a certain product (i.e Cisco AnyConnect or 7Zip) has reached x number of installations on our workstations so that we can take action accordingly by adding that product to the patch cycle.
Reason for choosing Patch My PC
It's easy to use and configure, intuitive, efficient, gets the job done, requires minimal troubleshooting and maintenance.
Vendor Response
Thank you for the positive review! We've taken your feedback around notifications to our Engineering team. It's something we'll consider as we make improvements!
Replied August 2023
Eduardo
Renewables & Environment, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Very pleased after 6 months of use
1. Integration with Intune was key for us.2. You can perform very granular customization of the apps and patches before they get published in Intune.3. The Publisher tech requirements are very mild, which means you can run it on pretty much any Windows 10/11 machine out there.
CONSIt's a bit hard to setup a patch testing environment in the same Publisher that is running your production configuration, but it's doable.
Vendor Response
Thank you for the positive review! We've taken your cons to our Engineering team. Thank you for that feedback!
Replied August 2023
Joshua
Security and Investigations, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Admin's patching Dream
This has been invaluable in creating an up to date and secured environment. Patching hundreds of third party software packages being a full time job that did not allow for further work to be handled. This has allowed for more directed projects to be completed by staff who were otherwise occupied with never ending patches.
CONSWith the Intune integration every patch creates a new package. Which can cause some confusion to new admins trying to find the active one.
Vendor Response
Thank you so much for the positive review, Joshua! It means a whole lot to us and we appreciate your support.
Replied March 2023
Josh
Medical Practice, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Proactive Patch My PC
This is the second company I have brought Patch My PC to and it has been great and has saved countless hours of work.
PROSThe product is easy to use and allows you to setup and walk away.
CONSReporting is not something the product has much of. If we could have a report of those devices that did not get patched so we could focus on those that would be great.
Reason for choosing Patch My PC
We choose Patch My PC because we used Microsoft Intune and not SCCM and this tool could do both independently.
Vendor Response
Thank you for the positive feedback. We're so happy to hear that it's your second time choosing us and that our product has saved you and your team countless hours of work. We hope you're doing something enjoyable with that extra time!
Replied August 2023
Shawn
Construction, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Patch My PC Is A Must Have
Phenomenal. From the initial support of setting up the product to continued maintenance, my experience has been excellent.
PROSThe feature I love is updating newly released software versions that my organization uses daily. Implementing Patch My PC in my company has freed my admins to focus on more important things than ensuring Chrome is patched. The cost savings have been tremendous, and I have already doubled my return on investment.
CONSNo cons. I had one negative experience in which a version number was mismatched with Edge or WebView 2 that, made Edge unusable, but we were able to remediate.
Vendor Response
Thank you for the positive feedback. We're happy to hear that your experience has been excellent and that you were able to get your one negative experience resolved!
Replied August 2023
David
Packaging and Containers, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Graphic Packaging Intl - David Jackson
Great product to save time and maintain our environment versioning.
PROSEase and quickness of deployment. Ease of use
CONSCould always use more software's to support overall though it does a good job with the current selection. It could ALSO have options to remove software that may be installed different ways such as users based or all user based
Vendor Response
Thanks for your support, David! We appreciate the feedback and will take your cons about apps in our catalog and user based app install over to our Engineering team to consider as they work on future improvements to the product.
Replied January 2024
Stephan
Civil Engineering, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Patch Management, no problem
Patch my PC help our environment to reduce our vulnerabilities significantly. Without Patch my PC we would never be able to reduce our backlog of patching
PROSPatch my PC is simple to setup and integrate very easy with SCCM and Intune. It is basically setup and forget.You get notified if patches are successfully published, as well as failures. If failures the notification provide easy steps to rectify any issues.
CONSWould like to see some form of Dashboard to monitor patch deployment and the status of the deployment.
Reason for choosing Patch My PC
Price
Vendor Response
Thank you for the positive feedback! Have you checked out our newly released dashboard portal for Configuration Manager? Learn more here: https://patchmypc.com/advanced-insights/overview.
Replied August 2023
Jason
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Patch My PC Will Exceed Expectations
It's automation, I don't have to search the web for what I'm looking to update and it provides updates as close to Realtime as possible.
CONSN\A, I really can't say anything bad about PatchMyPC, especially on 3rd party apps.
Reason for choosing Patch My PC
N\A, as stated above, I've used PatchMyPC in another company, so I didn't want to deviate from the goal as it relates to 3rd party patching\updates\upgrades
Vendor Response
Thanks for your support, Jason! We appreciate the positive feedback.
Replied January 2024