All Paycor Reviews
1-25 of 1,749 Reviews
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Katie
Medical Practice, 51 - 200 employees
Used unspecified
OVERALL RATING:
5
Reviewed March 2024
Paycor Review: Has made payroll a breeze!
Lillian
Verified reviewer
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Paycor has considerably improved HR productivity
Since implementing Paycor, our HR department's output has grown dramatically. Previously, we had to manually enter employees' time on paper timesheets. Now, they can just use the Paycor mobile app to clock their hours, and those hours will be imported into Paygrid.
PROSPaycor is used on a regular basis at our company for timekeeping purposes, both through a mobile app and a web site. In addition, we process paid time off requests through the Time Accrual system, which also handles our Benefits Administration platform and Scheduling platform needs.
CONSThere is a lot that can be enhanced about the Time Accrual system. It is important that employees can easily keep track of their vacation time and that the method used to determine their balance is clear.
Reasons for switching to Paycor
Paycor is attentive to its clients and swift to respond to their issues. Paycor is always on the lookout for fresh ideas to implement in their software. Take, as an example, Paycor Support's brand-new tracking system.
Vendor Response
Thank you for sharing your positive experience with Paycor! We are thrilled to hear that our platform has considerably improved HR productivity at your company, particularly in regards to timekeeping, benefits administration, and scheduling. We appreciate your feedback about the Time Accrual system and will take that into consideration as we continue to make improvements. Our customer support team is dedicated to providing excellent service and we are always looking for ways to innovate and enhance our software. Thank you for choosing Paycor as your HR solution!
Replied March 2023
Kari
Veterinary, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Paycor in veterinary medicine
We have used several payroll companies since opening and Paycor is my favorite. It has everything I need in one convenient place.
PROSI like that everything is accessible through one log in: time cards, schedule, tax documents, etc.
CONSOccasionally I will try to clock in or out and be unable to.
Vendor Response
At Paycor, we're thrilled to hear that our platform provides convenience and accessibility for all your payroll needs in one place. We apologize for any occasional issues with clocking in or out and appreciate your feedback as we continuously strive to improve our services. Thank you for choosing Paycor as your preferred payroll company in the veterinary medicine field.
Replied April 2024
Michelle
Civic & Social Organization, 11-50 employees
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2024
Paycor Is Sub-Par
Overall well, not a bad service. Could use some improvements.
PROSEasily functions, easy for users to navigate
CONSToo many unnecessary features taking up space
Vendor Response
Thank you for your feedback. We appreciate your positive comments on the functionality and user-friendliness of our platform, and we understand your concerns about unnecessary features. We are constantly working to improve our service based on customer feedback.
Replied April 2024
David
Non-Profit Organization Management, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2024
Best so far
Paycor has been wonderful since our implementation. The transition process from our previous provider was made super simple by their implementation team, who were able to screen share and walk us through pulling everything they needed in under an hour and a half (compared to a two WEEK process when we switched providers before that). They've remained in touch and been there anytime we had difficulties, which have been few. Their service after the sale has been phenomenal. I appreciate that they continue to offer support and reach out periodically to check in on us, and we have a dedicated customer success manager who we partner with occasionally to discuss our needs and new features.
CONSTheir customer service hotline has been spotty recently (last few months) but overall is still helpful and reassuring.
Reason for choosing Paycor
Their level of involvement and ability to speak to how they would support us after transitioning to Paycor. They really included their entire team through out the process of test driving their system and made us feel as though we were important, not just another client.
Reasons for switching to Paycor
Zenefits was an ongoing horror show. Customer service was non-existent. Lots of glitches in their system. The final straw was waking up one Friday to discover we hadn't been paid, due to a staffing change in their payroll processing department, and someone missed a necessary step to trigger the payroll.
Vendor Response
Thank you for your positive review. We are glad to hear that your transition to Paycor was smooth and that our implementation team provided excellent support. We apologize for any recent issues with our customer service hotline, but we appreciate your understanding and reassurance. We strive to provide ongoing support and value to our customers, and we are grateful for your partnership.
Replied January 2024
Julia
Retail, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed April 2024
Very Difficult.
While we were clients, it was ok but took forever to get through. I have waited on hold on the phone for over an hour at one point. The best way to contact them is through email. That wasn't enough for me.
PROSIt was easy to setup and use. Payroll entry was fairly easy.
CONSThe reports were not available in Excel. After we left Paycor, it was very hard to gain access to our reports. I needed our reports in Excel and they would not or could not convert them.
Vendor Response
Thank you for sharing your experience with us. We're glad to hear that the setup and payroll entry process were easy for you. We apologize for any inconvenience you faced with accessing reports in Excel and the difficulty you encountered after leaving Paycor. We appreciate your feedback and will take it into consideration as we strive to improve our services.
Replied April 2024
Jenny
Non-Profit Organization Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
Excellent HCM Software
Paycor helps us organize our employees' information fairly seemlessly.
CONSIssues with reports and flow of information between benefits and payroll
Vendor Response
Thank you for your feedback! We're glad to hear that Paycor's HCM software has been excellent in helping you organize your employees' information seamlessly. We apologize for any issues you may have experienced with reports and the flow of information between benefits and payroll. We appreciate your input and will work to address these concerns to ensure a smoother experience for you in the future. Thank you for choosing Paycor as your HCM software provider.
Replied March 2024
elizabeth
Wholesale, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great Tool
I love the ease of use, access to mobile application, review all paystubs, w2's, as well as all information having to do with application
PROSLove the ease of use via mobile application
CONSThere are no negatives to the Paycor application
Vendor Response
Thank you for your positive review! We're thrilled to hear that you love the ease of use and access to our mobile application, as well as the ability to review paystubs, W2's, and other application-related information. We appreciate your feedback!
Replied March 2024
Agatha
Machinery, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
My Experience - Paycor
It has best Human Resources features and is a great tool as a payroll solution.
CONSNo issues as Paycor has outperformed and met our needs.
Vendor Response
Thank you for the review!
Replied March 2024
Sarah
Writing and Editing, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2024
Fairly Simple Software for Payroll
Overall I think it's a great tool that is fairly straight forward for payroll.
PROSI liked having access to my work data (hourly wage, pto, tax forms, etc) in one place. It also helped that our HR manager could access my account if I had questions or trouble with anything.
CONSI found the placement and wording of the hours available for taking time off to be confusing.
Vendor Response
Thank you for your review! We're glad to hear that you found Paycor to be a helpful tool for accessing your work data and that it facilitated communication with your HR manager. We appreciate your feedback regarding the confusion around time off hours and will take it into consideration for future improvements.
Replied April 2024
Nathalie
Marketing and Advertising, 501-1,000 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed March 2024
Paycor is ok
Overall, Paycor is fine. You can access your payroll information online.
PROSI like being able to login online each pay period to access my pay stubs and see how much I was paid.
CONSI found it a little chunkier than other similar platforms.
Vendor Response
Thank you for your feedback! We appreciate that you find it convenient to access your pay stubs and payroll information online. We understand that you may find our platform slightly chunkier compared to others, and we will take this into consideration for future improvements.
Replied March 2024
Andy
Verified reviewer
Food & Beverages, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2020
Lots of Headaches, Poor Support
Moving from paper onboarding processes, Paycor has brought clear improvements to our workflows. However, the consistently poor customer support and the Paycor team's lack of ability to resolve issues with our account has us exploring other options.
PROSScheduling - Pro version offers a team chat function that is a decently effective team communication tool (think simple Slack), and offers solid scheduling flexibility for employee scheduling that fits our business needs. We needed an option that allowed employees to communicate their availability on a week-to-week basis and Paycor's option largely supports that. Easy to learn - really, the system is pretty easy to learn and get up to speed for new users. Onboarding - certainly offered a cleaner and easier onboarding experience for new hire paperwork than our prior system.
CONSCustomer support - Support teams seem overwhelmed at all times. You never reach "your" customer service rep as they are busy serving 300 other clients like you. They lack follow through on completing tasks (expect to do some hand-holding) and follow up communication is poor. Integration - no real ownership from the implementation team to help us successful onboard. Communication from Paycor team was severely lacking throughout the onboarding process. Multi-systems - ATS, Scheduling, Benefits, and HR are really 4 separate systems integrated together. They mostly play nicely until they don't. Makes for an awkward user experience at times too. Buggy - We have experienced on-going software issues that have yet to reach a resolution. Feedback from us and other Paycor users in the Paycor Ideas channel seems to show a small response, desire, or ability to make improvements from user suggestions.
Reason for choosing Paycor
The scheduling side of the platform was the biggest draw to Paycor for our team as we compared it to competitor options. This aspect of the system has largely delivered the benefits we were hoping for, but other aspects of the experience are pushing us to reconsider other options for our HR Software platform.
Vendor Response
Hi Andy, thank you for your feedback. I just wanted to let you know that we value your insights and I have shared them with the team to help us improve. In the meantime, if there is anything I can do to improve your experience, please email me at paycorlistens@paycor.com. We hope you have a wonderful day.
Replied March 2020
Brian
Telecommunications, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed January 2021
Bait & Switch
From the start, our experience with PayCor has been horrible. False claims during sales. Poor customer service. Completely self-service with little front-end training. High cost for the amount of work needed on the customer-side to maintain accurately on a regular basis.
PROSSelf-Service Good UI Good mobile employee functionality with GPS (mobile punches)
CONSNo integration with Quickbooks (though that was how it was sold to me) clunky back-end data to GL migration HORRIBLE Customer service - your average hold times to get a human is at least ONE HOUR. I've held for over THREE HOURS to get a person on the line for an issue that would take 10 minutes max to fix
Reason for choosing Paycor
For communicated efficiencies gained. Those efficiencies were not realized.
Reasons for switching to Paycor
I switched primarily because PayCor said they would integrate better with Quickbooks and eliminate my inefficient data entry every pay period (weekly). That was frankly a lie. No 360 integration exists. I needed to buy a 3rd party software adapter to even get the softwares to talk. In addition, customer service is the worst I've ever been a part of. Normal wait times are 1-3 hours just to speak to a person. Not acceptable.
Vendor Response
Hi Brian - thank you for your feedback. I just wanted to let you know that we value your insights in regards to service and your issues with the QuickBooks integration and I have shared them with the team to help us improve. Thanks again for taking the time to share your experience.
Replied February 2021
Cortney
Verified reviewer
Consumer Goods, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Paycor Makes My Life So Much Easier
Highly satisfied with the product and I recommend it to everyone!
PROSPaycor has given us a cost savings as well as time savings. The integration between Applicant Tracking (which is amazing) and Onboarding has reduced our time to find, hire and set up new employees. Payroll processing time is dramatically faster as well as the time clock integration makes payroll easier. There is a great analytic component. The team is very helpful and we are seeing huge savings over ADP.
CONSThe tax component has been the only part that has been a little difficult. The time to get a response from this team is pretty long and it's not possible to contact them directly.
Reason for choosing Paycor
Care for our mission, features and cost
Reasons for switching to Paycor
Cost, lack of customer service and unnecessary steps to process payroll.
Vendor Response
Hello Cortney, thank you so much for your positive review! We are delighted to hear Paycor has saved you time and money and that you are enjoying our onboarding product. I do see your concern about the tax team and I wanted to let you know that we have hired many additional members to this team. We are continuing to make optimizations to our service model and invest in our customer experience to ensure we are consistently delivering the highest level of customer service. If you have any additional comments please feel free to reach out to me direct at paycorlistens@paycor.com as I believe your feedback could be very helpful.
Replied September 2022
Mostafa
Verified reviewer
Accounting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
The role of Paycor application in my professional life
When we talk about the ideal application, this application is at the first in the list. It has a beautiful history with me. I hope that this application will always exist
PROSThe performance of job posting, candidate management, preparation of payroll and its access to employees are among the most important stages in any application, and this application is distinguished in these roles and these jobs
CONSThe tax compliance tool must evolve and you to include all tax obligations and apply them to all tools available within the application
Reason for choosing Paycor
When you have a tool that you can do everything with, I used this application that I can do everything with
Vendor Response
Thank you for your review and for sharing your positive experience with Paycor. We're glad to hear that our application has been able to meet your needs in terms of job posting, candidate management, payroll preparation, and employee access. We appreciate your feedback on the tax compliance tool and agree that it's important to continually improve and evolve our tools to better meet the needs of our users. We're thrilled that you chose Paycor over other alternatives, and that our application has become your go-to solution for your professional needs. We value your loyalty and look forward to continuing to provide you with the tools and support you need to succeed. Thank you for your continued use of Paycor, and we hope to be your preferred application for years to come.
Replied March 2023
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Happy with our selection
Excellent!
PROSPaycor is very easy to use and checks all the boxes for an HRIS. It encompasses everything we were looking for and all of our employees love the performance and engagement features of the tool.
CONSSometimes the site can be a little slow and you do not have a dedicated account manager but support is extremely helpful and responds quickly and everyone who has been assigned to our account for implementations, benefit feeds, etc. has been top notch!
Reason for choosing Paycor
Price point and modern UI/UX. Paycor seemed like it would engage employees more due to the performance page.
Reasons for switching to Paycor
Wanted a true HRIS not just a payroll provider
Vendor Response
Thank you for your positive review of Paycor's HRIS platform. We're glad to hear that our tool has been easy to use and has provided your company with the necessary HR features. Our team is continuously working to improve our platform, including addressing site speed and providing dedicated account managers. Thank you for choosing Paycor!
Replied April 2023
Jessica
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2023
HR's Dream System
The overall experience is great, the system allows us to do so much and helps us progress our company in a positive way.
PROSAs a member of HR I enjoy the self-service feature of Paycor, it saves us so much time in some situations and allows us to utilize other portions of the system with the time we save, like LMS and recruiting. It is difficult to pick just one item to like the most when so many are important to us, and we gain so much by using Paycor.
CONSThere were bumps during the integration process, but our company is also unique in how it is structured. With assistance provided to us we were able to work through some issues we had, but some items in Paycor are not structured for our Company and how it functions and unfortunately, we felt like we misunderstood how it was presented to us to make us believe it would work for us.
Reason for choosing Paycor
Paycor offered the platforms we felt we would utilize most.
Vendor Response
Thanks for your feedback. It's wonderful to hear how much you value our self-service feature and how it's freed up time for you to use other aspects of our system. We regret to hear that there were bumps during the integration process due to the unique structure of your company, and we'll continue working to enhance our flexibility and clarity in this area. It's great to hear that despite these challenges, the overall experience has been positive and that our system is helping your company to progress. Your review is greatly appreciated.
Replied June 2023
Mariah
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2023
Tries to be too much and overstretches
Paycor doesn't function well and doesn't deliver on promises.
PROSThe pay grid looks and functions well -- I appreciate that on the review page for pay roll, it's easy to click an earning code and quickly view what is being paid. I additionally like that earning codes can be customized on the employee level.
CONSSome basic features of Paycor stop working or don't work well -- we have ongoing issues with the timeclock, and occasionally features that once worked will stop. The PTO accrual system needs serious work and the customer service is in serious need of improvement.
Reason for choosing Paycor
Did not have payroll processing.
Reasons for switching to Paycor
Coastal wasn't functioning well and wasn't a full HRIS.
Vendor Response
We apologize for the issues you have experienced with Paycor. We understand your frustration with the timeclock and the occasional malfunctioning of features. We acknowledge that the PTO accrual system needs improvement, and we apologize for any inconvenience caused. We value your feedback and will work to address these concerns to enhance our services. Thank you for bringing this to our attention.
Replied August 2023
Elizabeth
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Robust but not without glitches
Overall, positive enough that I am launching it again with my new employer.
PROSEliminating paper, confusing, automating many process like evals and attendance points, ample training, surveys and analytics, the list goes on.
CONSCustomer service can be lacking, don't trust what sales tells you unless it's in your contract, if you elect the ODP feature be aware there have been complete fiascos with the provider bank. Launch had myriad errors in each EE file which required a week of all hands to audit and correct.
Reasons for switching to Paycor
In each instance with different employers, the company outgrew what it was using
Vendor Response
Thank you for your feedback on Paycor. We appreciate your positive comments about the robust features and automation capabilities of our software. We apologize for any issues you experienced with customer service and the ODP feature. We value your feedback and will use it to improve our services. We are glad to hear that you are choosing Paycor again with your new employer.
Replied October 2023
Kelley
Civil Engineering, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Paycor is the best!
This is my second company I have worked for that uses Paycor. My first company, I was there from the very beginning (implementation). I really like the program and was pretty savvy with the program.
PROSIt is very user friendly and easy to navigate.
CONSOur company has bought pieces ala carte-- so it is a cluster--not Paycor's fault.
Reason for choosing Paycor
They had a great sales pitch and good customer service, implementation people.
Reasons for switching to Paycor
There was not enough options and was not user friendly. Also payroll was a pain.
Vendor Response
Thank you for your positive feedback! We're glad to hear that you find Paycor user-friendly and easy to navigate. We understand that the experience may be affected if different pieces were bought ala carte, but we appreciate your understanding that it is not Paycor's fault. We're pleased that our sales pitch, customer service, and implementation team met your expectations. Thank you for choosing Paycor again and for your continued support!
Replied October 2023
Faith
Farming, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
What I call gorgeous. Absolutely Amazing.
Employees welfare is key. Paycor keeps them closer to the management as possible by safely handling their information. It has promoted productivity and raised the spirit of hardwork for all of us.
PROSPaycor is defined by its huge contribution to automation which eventually saves time and energy on tasks. It is a reliable tool for handling employees data. I have generally been in the forefront to making the goals of the company come true. Paycor has played an important role in ensuring this. It is easy to use.
CONSGenerally amazing. Paycor has no serious bad side. It is easy to learn.
Reasons for switching to Paycor
I was looking for changes in my way of doing things. I have high hopes in Paycor.
Vendor Response
Thank you for your amazing review of Paycor! We're thrilled to hear that our automation features have saved you time and energy, and that our tool has been reliable in handling employee data. We're glad to have played an important role in helping you achieve your company's goals. We appreciate your support and hope to continue exceeding your expectations.
Replied November 2023
Lauren
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed April 2021
Fine Product with Horrible Support
Awful. I haven't solved anything because most of my issues were glossed over or never addressed. I regret ever recommending this switch to our executives.
PROSPaycor is relatively intuitive and easy to use on a base level. Compared to ADP Workforce Now, it's really simple to find what you need.
CONSWe were promised a dedicated support team, which we were never provided due to a switch to a centralized support model. Our "senior" implementation specialist was awful and did not fully set our system up. It took 4 months (2 of which were after we began processing our payroll) to have our PTO plans set up and then they weren't even set up correctly. Their tax handling leaves a lot to be desired. Their customer support might as well not exist, despite having multiple ways to contact them. Submitting support tickets on their website doesn't work, emailing their support department is useless, and calling them will end up resulting in 5+ hour wait times. It took 5 months to get PTO set-up on a different client and the only reason I was able to have that occur is because I literally searched for people on LinkedIn who worked as managers in CS, guessed their email, and happened to be correct. They are extremely expensive for what you get and do not offer transparent pricing. One of our client codes is our non-profit arm and would randomly have taxes added on to our bill and then never refunded. Paycor has done the exact opposite of everything we were promised and the only reason we are still with them is because I cannot get someone on the phone to cancel our contract. There is also minimal control of company-settings so you're forced to rely on non-existent help to ultimately do nothing. Do yourself a favor and avoid this company at all costs.
Reason for choosing Paycor
Paylocity seemed a little bit too much social platform. I was looking for a cleaner experience that was straight to the point.
Reasons for switching to Paycor
ADP was too complex despite watching and participating in countless trainings. Having to call their reporting department to make simple reports was very time consuming. The platform itself was very lagging and was not a good user experience.
Kim
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed June 2019
Paycor Services Review
Overall experience has not been a positive experience. Customer service being at the forefront. We have a dedicated customer service relations manager, however, when raising concerns he has not resolved these and only directs back to our customer service contact.
PROS1) I do like that there are a variety of options that we can utilize with payroll, HR, time and attendance, performance management, applicant tracking and benefits.
CONS1) Customer Support is poor! Each service (Payroll, Time&Attendance, HR) have their own support contacts. When trying to reach them, they are never available via phone. You have the capability to e-mail directly but don't always get a fast response (fast to me is within 12-24 hours). I have to continuously send follow-up e-mails to check on status of issues or questions. 2) They have a variety of different systems to use (payroll, HR, applicant tracking) but each system does not always talk well to each other since they were different technologies that created them. For example, the applicant tracking system was under Newton Software so they handled any technical issues. 3) There are different roles in the system and when asking for how-to guides for these roles, for example a manager role, I was told I needed to test and create myself as each system is unique. 4) I came in after the organization had started using their services. As a new person in my role, I wanted to find out what functionalities that we have available to us as I know there are more functionalities available but have not been provided with what these are, only learn as I go or if I ask the right questions. There is training provided but again that is very brief and doesn't go deep into what the system can do. The reason Paycor states can't provide as each client is unique. Very unfortunate as would like to get the most bang for our buck!
Tami
Higher Education, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Payroll software that meets business needs
Paycor has helped me become more efficient in process payroll, tracking time cards and running third party reports.
PROSThe report functionality is fantastic. I like having the ability to customize reports, this saves me a lot of time. I also like the ease of the software and the great customer service Paycor provides.! Paycor also continues to listen to customer feedback and make improvements.
CONSI like all the functions of Paycor, this isn't anything I dislike but the onboarding doesn't really work for us since we don't hire on an every month basis. I couldn't justify the cost but if we did I would definitely use it.
Reason for choosing Paycor
Cost and functionality
Reasons for switching to Paycor
Functionality and cost
keith
Capital Markets, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Software for Human Capital Management (HCM)
Fairly user-friendly - Once you understand what certain features do, it is quite simple to use and a schedule can be created fairly quickly. I can schedule a dozen individuals for an entire year in approximately 30 minutes. Adding individuals to the schedule implies I have to pay for their use of the app whether they use it or not. Both the app and online consoles are fairly simple to understand. I'm astonished by how many of them say they actually use the app and website on a regular basis considering how simple it is for them to use. It allows me to enter a ton of information about my team, and I appreciate how customizable it is. being able to pivot
PROSThe payroll and time and attendance capabilities are outstanding. Both admins and employees find it simple to use. features for robust reporting. User-friendly employee profiles. able to monitor 401k loans through the development of goals.Fairly user-friendly - Once you understand what certain features do, it is quite simple to use and a schedule can be created fairly quickly. I can schedule a dozen individuals for an entire year in approximately 30 minutes. Adding individuals to the schedule implies I have to pay for their use of the app whether they use it or not. Both the app and online consoles are fairly simple to understand. I'm astonished by how many of them say they actually use the app and website on a regular basis considering how simple it is for them to use. It allows me to enter a ton of information about my team, and I appreciate how customizable it is. being able to pivot
CONSThe program is not the most attractive option available and can be a little difficult to understand. We discovered that those compromises are well worth making in exchange for a more reliable solution. I hadn't anticipated much of a transition from Nimble Schedule to Nimble. All of the Nimble Schedule features, at the the least, should be present in Nimble, but I was hoping for more. Although there were some flaws with Nimble Schedule that Nimble was able to resolve, I don't mind because I enjoyed it! Every new piece of software requires a period of getting used to, but I believe I've managed to do so and have grown to enjoy Nimble thus far. We have 64 employees, thus it is a hassle to print each payroll report individually because we rely greatly on the reports that Nimble creates for us.
Vendor Response
Thank you for your review! I appreciate your feedback on the software's appearance and ease of understanding. It's good to know that although there are compromises to be made, the software is still a reliable solution for your business
Replied February 2023