--- title: "Redmine Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Redmine. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Redmine is a good fit for you!" source_url: "https://www.softwareadvice.com/project-management/redmine-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [IT Project Management Software](https://www.softwareadvice.com/project-management/it-comparison/) / [Redmine](https://www.softwareadvice.com/project-management/redmine-profile/) / Redmine Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/redmine-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/redmine-profile/alternatives/) # Redmine User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 177 ### Secondary ratings - Ease of use: 3.8/5 - Customer support: 3.4/5 - Value for money: 4.4/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 62 reviews (35%) - 4 stars: 78 reviews (44%) - 3 stars: 28 reviews (16%) - 2 stars: 8 reviews (5%) - 1 star: 1 reviews (1%) ### Most mentioned pros - I like that it is Open Source and some of developers are familiar with it, but if you are not using it and choosing your first project management software - look somewhere else. - It is pretty flexible bug-tracking software, and easy to install. - It’s easy to use, even for someone like me who barely reads instructions. ### Most mentioned cons - Can take a while to load depending on Wi-Fin connections - Redmine has a quite poor graphic user interface. - Also if you choose the on-premise solution like I said you will have to make a monthly maintenance or in large companies it does not escalate properly and you will have to improve your servers expending more money or even extracting the database to another external service. ## Redmine customer reviews Showing reviews 1-25 of 177 (page 1). ### Was our companion-tool of choice for many projects - Overall rating: 5/5 - Reviewer: Dmitrijs M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Redmine is a powerful and versatile project management tool. However, its outdated user interface may be a turnoff for some users. We used it because it was highly configurable and could run on our hardware or in totally in Intranet in some sensitive projects. We used it since 2006 or so for many years. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Redmine is a feature-rich project management tool with everything you need to manage projects of all sizes. It is easy to use with a clean and intuitive interface. It can be integrated with a variety of other tools and self-hosted, giving you more control over your data and security. #### Cons The interface of Redmine always looked dated for every version. --- ### Even if you use another tool, you have Redmine to thank - Overall rating: 5/5 - Reviewer: Steve M. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our marketing teams felt overwhelmed by the complexity if Jira. We just couldn't make it work. Redmine, however, with a set of agile plugins, allowed us to have a true kanban board and implement really robust scrum workflows using Redmine. It was a tremendous experience and really helps us tackle our weekly tasks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Being an open source project, Redmine has driven out the excess costs from project management and issue tracking software. Almost every other enterprise software project has to keep in mind that their customers can always choose a free and highly customizable read mine installation as an alternative, so Redmine makes the entire ecosystem more robust. What I really like the most is the low overhead for the server so that you can run a very large installation for hundreds or thousands of users on a low cost EC2 instance with extremely good performance. Checkout AWS LightSail if you want AWS specifically. If you're on a tight budget and want something implemented quickly, Redmine is the way to go. There are even hosted solutions out there like Plan.io that take away all the technical requirements for you. #### Cons Out of the box, you will need to get a better skin and probably customize a lot of the UI to make it look more visually appealing. The overall design a Redmine feels a little dated now, so you will need to download other themes or probably purchase a paid one to make it feel more modern and usable. #### Reasons for switching to Redmine Jira was too complex for our marketing team. --- ### Great tool for project management - Overall rating: 5/5 - Reviewer: Emily M. - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our company uses this tool to manage projects. It's very helpful for us because we have multiple offices in different states and teams are often working together virtually. Redmine allows us to easily upload documents needed for our projects, assign projects to different people, and see priorities levels and ETA on completion. I would absolutely recommend this to others. --- ### Been using Redmine for over 10 years - tried lots of PM tools but keep with Redmine - Overall rating: 4/5 - Reviewer: Aaron D. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We manage all our web development projects through Redmine, over 2000 now in total. I've tried several other PM tools but none had as much power or as good of a price as this! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros So I run a small web development team, working with medium to large projects for all sorts of clients. We've been using Redmine for over a decade now and have tried several other project management tools that look nicer, load faster, and are easier to set up. However, Redmine is a solid product that allows you to fully describe project tasks, assign to team members, and keep up with project progress. Once you have it set up, it's easy to use and free except for the hosting. We go with the self hosting option but there is a Redmine hosting service I've seen. Definitely recommend. #### Cons Redmine is clunky, lacks good design, and out of the box, each action requires a new page load. If you do the self-hosted option, you have to install and configure this Ruby on Rails application which is a serious pain in the butt. We hired a guy to set it up for us (3 hours) and the hosting (over 2000 projects now) is costing $22/mo. So even though it's clunky, it does the job well. We are planning on installing some add-ons soon to make it load via Ajax and look nicer. #### Reasons for choosing Redmine Lower price and power. --- ### Best Project Tracker/Management/Team Tool bar none - Overall rating: 5/5 - Reviewer: Matthew P. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered Excellent project/tracker management - faster execution of projects #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You can get the bare bones redmine up and running in minutes using a bitnami stack. Out of the box it's built for speed and simplicity, but if you are prepared to put some minimal effort in to add plugins, you can add many features, all free, that take it to the next level. #### Cons The barebones version leads many (reviewers on this site included) to think that's all there is. It's built to be modular and extensible, so if you don't like the UI, you can simply add themes, if you want it to do additional stuff like tight email integration, agile (yes there are multiple free versions), helpdesk, Work Breakdown Structures, Charts, fully customized menu bar, repositories, Vault, Excellent Wiki, integrations to Slack and other ticket systems etc - you can do all of that. But because people see versions of Jira or Service Now running with more features (both of which require much more knowledge and effort), they think that redmine is underpowered. So imho that would be my main issue - it's reputation regarding functionality and security - both unfounded. --- ### Good Opensource software - Overall rating: 4/5 - Reviewer: Nguyen H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Many plugins but sometimes the plugins may contain some security bugs. Be aware of it. Becasue you might have some sensitive information on Redmine #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros ya, it's free. And we can optimize it as our own way. Becasue sometime you need to make it suitable for your organization. But for the Commercial software, you can only request them and wait for them. With Redmine, you can do everything you want to make it fit to your people. #### Cons End-user always complain me about the software is hard to use. For me, a tech, I fell it's OK. But End-user they might need something pretty, beautiful and more visualization. #### Reasons for switching to Redmine it's free and be able to customize --- ### Manage planning and time tracking of project with redmine - Overall rating: 3/5 - Reviewer: Prakash C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Basically its good tool to use for small projects organization. Having nice features and very customisable which is very nice things. And having almost all things which need to manage any small projects. #### Cons Having very limited features for managing large team and project. App integration are not there need to download limited plugins. --- ### One of the best free self-hosted PM tools in the market - Overall rating: 5/5 - Reviewer: Alson K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Redmine has become our daily driver in terms of project management and we cannot do without it nowadays. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Redmine is easy to use and great for onboarding clients and staff. It is able to prioritize our work and helps clients to see the project roadmap and development cycle at a glance. #### Cons It was a little difficult to get it up and running, but once you do, you don't have to ever touch it again. #### Reasons for switching to Redmine Redmine seems to look more professional and has a lot more features as a project management app. --- ### Don't let Redmine's interface fool you: it is one of the best project management softwares out there - Overall rating: 5/5 - Reviewer: Mateus K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My own experience with Redmine has been very smooth and I could certainly understand all the benefits it brought to the team and to the managers involved in the project. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Redmine has a great number of features that are extremely useful for any team working on a project. You can store important files in its Wiki, allowing information both from the project and the company itself to be stored in a unique and well-organized place. Tasks are easily created and assigned to one more person and tracking the task's progression is extremely easy. Besides that, the Gantt chart and a couple of other tools allow for easy visualization of the project's progress and how each person working on it is doing. #### Cons Redmine's User Interface is, honestly, not that pleasing to look at. It really feels like software coming from the 90s that is old and clunky. That assessment is incorrect and Redmine actually works really well, but it's still not beautiful at all. --- ### Good application for project management and issue tracking - Overall rating: 5/5 - Reviewer: Giuseppe N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros We use this application for the management and tracking of issues of an opensource software. We collaborate in 3 companies and I must say that everything works perfectly. #### Cons While I prefer Redmine to Easy Redmine, here too I believe that the same thing applies to Redmine too, a more intuitive interface would be needed. --- ### Redmine review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Redmine is a tool used for project management and task tracking. It is pretty flexible bug-tracking software, and easy to install. #### Cons Redmine has a quite poor graphic user interface. --- ### Redmine Review - Overall rating: 5/5 - Reviewer: Victor O. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered It’s been great. Especially if it’s issue tracking you’re looking for, Redmine is the best software I’ve used so far #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It’s straight forward and doesn’t deviate from its functionality. After setting it up you’ll get used to it easily. Each functionality there is necessary and easy to use as well #### Cons The user interface is a bit bland. A bit of customization needs to be made so it’s looks a bit lively. --- ### Redmine make my project easier - Overall rating: 5/5 - Reviewer: Miswanto M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I'm really excited and get helping from this software. Thank you for making great Project Management software that can make easier to use and increase my time to get another thing than coordination manually to the team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Task management, and collaboration can be set up within minutes. It can increase our time to manage other things and make sure the project running well from update in Redmine. #### Cons Resource booking not shown more effective, maybe Redmine team can improve some point in Resource Booking feature #### Reasons for choosing Redmine Easy to use, and simple --- ### Best freely available project management tool - Overall rating: 4/5 - Reviewer: Flo G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros The advantage of Redmine is that it is freely available and can be freely extended by developing your own plugins. #### Cons Due to the openness of redmine and the possibility of extending it with plugins, it can sometimes take a long time after an update for all plugins, whether purchased or self-developed, to be adapted for the corresponding version. --- ### A great IT task management platform - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Biotechnology - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered I've been using Redmine for IT task management and I'm very happy with it. It's an open source solution. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Integrates with Subversion and Git, which is awesome for IT PM. #### Cons It does not have native Oauth2 authentication #### Reasons for choosing Redmine Redmine is free open-source. --- ### It's competency in ticket tracking is superb - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. You do not have to be a tech savvy in order to use this application, just let your IT admin to set it up in your computer, then it's all good. All you have to know is what kind of ticket you are going to create and what are its details. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros 1. Easy to customize, you can create and select different trackers for your ticket 2. Custom fields allows you to display what are the necessary inputs needed for your ticket. 3. Able to create your own template 4. Create your filter that can be visible to others if you want to. 5. Easy viewing of the ticket status through Roadmap, Agile, or Backlogs (from old version) and etc., #### Cons I don't have any cons about using Redmine, it reached my satisfaction. It sends you mail for every changes in the ticket, and that makes me on track. --- ### Redmine Software Review - Overall rating: 5/5 - Reviewer: Lecze C. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fun and smooth, having that feeling of sentiment not overshadowing it's overall usability. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros What I love best about Redmine is the ease of using it, nothing feels too complicated. It's also free! #### Cons I would say that UI looks as if very outdated, it has a look of the early 2000s. However, others may argue that this is stylish, and there is some merit to this, I'd agree. --- ### Great for issue and task tracking - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We loved using Redmine, but eventually replaced it with JIRA, JIRA Service Desk, and Confluence. Which helped us better manage help desk and project tracking issues in one system. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Great price (free) for a good set of project task and time tracking features. #### Cons Lack of integration with help desk systems. --- ### Redmine review - Overall rating: 4/5 - Reviewer: Versha S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I can use it but would prefer if it becomes more easy to access tasks from previous sprints and bit more manageable. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like how we can set priority to our tasks. Also it’s pretty easy to manage QA process. Setting status and changing it during the process is very good. Assignment of tasks are easy. Github integration is fantastic. #### Cons By look, it feels really complicated. Some hands on time is needed to understand the product. Also, I struggle with searching the task that are from previous sprints. --- ### Good tool but needs a refresh - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good option for keeping teams organized around the work and more budget friendly than JIRA. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros Simplicity is Redmine's strength by far. It's got a no-frills interface and everything is fairly straightforward and easy to navigate. #### Cons It's a little feature-lacking compared to some of the other platforms that do the same thing. I definitely find myself frustrated by the search feature for instance. --- ### Good Tool To Manage Projects and Employees - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In my company we use it to manage the amount of hours an employee work in different projects every single week, i love it because you get to have a full vision of employees behavior. #### Cons Sometimes when you're assiging hours to projects you're involve in it throws an error and you lose everything you had written before that. --- ### My take on Redmine - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've used Redmine over the years, although useful it has brought a lot of hassle. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Redmine gives a lot of space to customization. It can become a useful space to produce and store textual artifact as well. #### Cons Redmine is not as well equipped for Agile development processes. Its markdown syntax is also clunky. --- ### Ticket tracking for small businesses - Overall rating: 4/5 - Reviewer: Robin D. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Redmine is a great tool as long as your workflow fits its expected flow. We use it for our incoming bug report triage, and it works well. Generally works well. #### Cons If you need to have multiple people collaborate/work on a ticket before it can be completed (eg. Analysis by one person, but development or testing by another), it can be difficult to manage this flow. The transitions between stages has to be done by the users (outside of the flow). Upgrading the tool can be a little more effort, but that's because it's open-source, and upgrade guides aren't very thorough at times. --- ### Used the Redmine for issues tracking within the company - Overall rating: 5/5 - Reviewer: Suleman A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Redmine is good. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros To add the users as the watchers is the feature I like most. #### Cons Custom listing needs a lot of improvements. --- ### User/mid size companies want a free bug tracking tool then I would recommend to use Redmine tool. - Overall rating: 5/5 - Reviewer: Ramakrishna G. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is a very good tool for any small or mid sized companies and then need a free bug tracking tool then absolutely I recommend to use Redmine. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Any small or mid sized companies need a free bug tracking tool then absolutely I would recommend to use Redmine. Because it is quite easy to use and have all basic features you need for tracking defects. you can create a bug tracking tickets without struggle a much. It is having the simple interface and quick layout for project and even task entry and also good filtering system for sorting through tasks. #### Cons This tool mainly miss the some useful features like you cannot edit created defects or tasks, only write comments to them. So definitely at the time of creation you have to take care of the bug. UI Layout is looks like outdated and we cannot feel like working on a new or advanced software. ## More reviews [Next reviews](https://www.softwareadvice.com/project-management/redmine-profile/reviews/?page=2) --- Redmine Reviews, Pros and Cons - 2026 Software Advice