--- title: "Redmine Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Redmine. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Redmine is a good fit for you!" source_url: "https://www.softwareadvice.com/project-management/redmine-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [IT Project Management Software](https://www.softwareadvice.com/project-management/it-comparison/) / [Redmine](https://www.softwareadvice.com/project-management/redmine-profile/) / Redmine Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/redmine-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/redmine-profile/alternatives/) # Redmine User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 177 ### Secondary ratings - Ease of use: 3.8/5 - Customer support: 3.4/5 - Value for money: 4.4/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 62 reviews (35%) - 4 stars: 78 reviews (44%) - 3 stars: 28 reviews (16%) - 2 stars: 8 reviews (5%) - 1 star: 1 reviews (1%) ### Most mentioned pros - I like that it is Open Source and some of developers are familiar with it, but if you are not using it and choosing your first project management software - look somewhere else. - It is pretty flexible bug-tracking software, and easy to install. - It’s easy to use, even for someone like me who barely reads instructions. ### Most mentioned cons - Redmine has a quite poor graphic user interface. - Also if you choose the on-premise solution like I said you will have to make a monthly maintenance or in large companies it does not escalate properly and you will have to improve your servers expending more money or even extracting the database to another external service. - It is quite old as technological stack. ## Redmine customer reviews Showing reviews 1-25 of 177 (page 1). ### Was our companion-tool of choice for many projects - Overall rating: 5/5 - Reviewer: Dmitrijs M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Redmine is a powerful and versatile project management tool. However, its outdated user interface may be a turnoff for some users. We used it because it was highly configurable and could run on our hardware or in totally in Intranet in some sensitive projects. We used it since 2006 or so for many years. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Redmine is a feature-rich project management tool with everything you need to manage projects of all sizes. It is easy to use with a clean and intuitive interface. It can be integrated with a variety of other tools and self-hosted, giving you more control over your data and security. #### Cons The interface of Redmine always looked dated for every version. --- ### Even if you use another tool, you have Redmine to thank - Overall rating: 5/5 - Reviewer: Steve M. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our marketing teams felt overwhelmed by the complexity if Jira. We just couldn't make it work. Redmine, however, with a set of agile plugins, allowed us to have a true kanban board and implement really robust scrum workflows using Redmine. It was a tremendous experience and really helps us tackle our weekly tasks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Being an open source project, Redmine has driven out the excess costs from project management and issue tracking software. Almost every other enterprise software project has to keep in mind that their customers can always choose a free and highly customizable read mine installation as an alternative, so Redmine makes the entire ecosystem more robust. What I really like the most is the low overhead for the server so that you can run a very large installation for hundreds or thousands of users on a low cost EC2 instance with extremely good performance. Checkout AWS LightSail if you want AWS specifically. If you're on a tight budget and want something implemented quickly, Redmine is the way to go. There are even hosted solutions out there like Plan.io that take away all the technical requirements for you. #### Cons Out of the box, you will need to get a better skin and probably customize a lot of the UI to make it look more visually appealing. The overall design a Redmine feels a little dated now, so you will need to download other themes or probably purchase a paid one to make it feel more modern and usable. #### Reasons for switching to Redmine Jira was too complex for our marketing team. --- ### Great tool for project management - Overall rating: 5/5 - Reviewer: Emily M. - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our company uses this tool to manage projects. It's very helpful for us because we have multiple offices in different states and teams are often working together virtually. Redmine allows us to easily upload documents needed for our projects, assign projects to different people, and see priorities levels and ETA on completion. I would absolutely recommend this to others. --- ### Been using Redmine for over 10 years - tried lots of PM tools but keep with Redmine - Overall rating: 4/5 - Reviewer: Aaron D. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We manage all our web development projects through Redmine, over 2000 now in total. I've tried several other PM tools but none had as much power or as good of a price as this! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros So I run a small web development team, working with medium to large projects for all sorts of clients. We've been using Redmine for over a decade now and have tried several other project management tools that look nicer, load faster, and are easier to set up. However, Redmine is a solid product that allows you to fully describe project tasks, assign to team members, and keep up with project progress. Once you have it set up, it's easy to use and free except for the hosting. We go with the self hosting option but there is a Redmine hosting service I've seen. Definitely recommend. #### Cons Redmine is clunky, lacks good design, and out of the box, each action requires a new page load. If you do the self-hosted option, you have to install and configure this Ruby on Rails application which is a serious pain in the butt. We hired a guy to set it up for us (3 hours) and the hosting (over 2000 projects now) is costing $22/mo. So even though it's clunky, it does the job well. We are planning on installing some add-ons soon to make it load via Ajax and look nicer. #### Reasons for choosing Redmine Lower price and power. --- ### Best Project Tracker/Management/Team Tool bar none - Overall rating: 5/5 - Reviewer: Matthew P. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered Excellent project/tracker management - faster execution of projects #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You can get the bare bones redmine up and running in minutes using a bitnami stack. Out of the box it's built for speed and simplicity, but if you are prepared to put some minimal effort in to add plugins, you can add many features, all free, that take it to the next level. #### Cons The barebones version leads many (reviewers on this site included) to think that's all there is. It's built to be modular and extensible, so if you don't like the UI, you can simply add themes, if you want it to do additional stuff like tight email integration, agile (yes there are multiple free versions), helpdesk, Work Breakdown Structures, Charts, fully customized menu bar, repositories, Vault, Excellent Wiki, integrations to Slack and other ticket systems etc - you can do all of that. But because people see versions of Jira or Service Now running with more features (both of which require much more knowledge and effort), they think that redmine is underpowered. So imho that would be my main issue - it's reputation regarding functionality and security - both unfounded. --- ### Good Opensource software - Overall rating: 4/5 - Reviewer: Nguyen H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Many plugins but sometimes the plugins may contain some security bugs. Be aware of it. Becasue you might have some sensitive information on Redmine #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros ya, it's free. And we can optimize it as our own way. Becasue sometime you need to make it suitable for your organization. But for the Commercial software, you can only request them and wait for them. With Redmine, you can do everything you want to make it fit to your people. #### Cons End-user always complain me about the software is hard to use. For me, a tech, I fell it's OK. But End-user they might need something pretty, beautiful and more visualization. #### Reasons for switching to Redmine it's free and be able to customize --- ### Manage planning and time tracking of project with redmine - Overall rating: 3/5 - Reviewer: Prakash C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Basically its good tool to use for small projects organization. Having nice features and very customisable which is very nice things. And having almost all things which need to manage any small projects. #### Cons Having very limited features for managing large team and project. App integration are not there need to download limited plugins. --- ### One of the best free self-hosted PM tools in the market - Overall rating: 5/5 - Reviewer: Alson K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Redmine has become our daily driver in terms of project management and we cannot do without it nowadays. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Redmine is easy to use and great for onboarding clients and staff. It is able to prioritize our work and helps clients to see the project roadmap and development cycle at a glance. #### Cons It was a little difficult to get it up and running, but once you do, you don't have to ever touch it again. #### Reasons for switching to Redmine Redmine seems to look more professional and has a lot more features as a project management app. --- ### Don't let Redmine's interface fool you: it is one of the best project management softwares out there - Overall rating: 5/5 - Reviewer: Mateus K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My own experience with Redmine has been very smooth and I could certainly understand all the benefits it brought to the team and to the managers involved in the project. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Redmine has a great number of features that are extremely useful for any team working on a project. You can store important files in its Wiki, allowing information both from the project and the company itself to be stored in a unique and well-organized place. Tasks are easily created and assigned to one more person and tracking the task's progression is extremely easy. Besides that, the Gantt chart and a couple of other tools allow for easy visualization of the project's progress and how each person working on it is doing. #### Cons Redmine's User Interface is, honestly, not that pleasing to look at. It really feels like software coming from the 90s that is old and clunky. That assessment is incorrect and Redmine actually works really well, but it's still not beautiful at all. --- ### Good application for project management and issue tracking - Overall rating: 5/5 - Reviewer: Giuseppe N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros We use this application for the management and tracking of issues of an opensource software. We collaborate in 3 companies and I must say that everything works perfectly. #### Cons While I prefer Redmine to Easy Redmine, here too I believe that the same thing applies to Redmine too, a more intuitive interface would be needed. --- ### Redmine review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Redmine is a tool used for project management and task tracking. It is pretty flexible bug-tracking software, and easy to install. #### Cons Redmine has a quite poor graphic user interface. --- ### Free task management tool - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered It is easy to use, useful for independent tasks, small projects and without dependencies. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Functionality: 2/5 #### Pros It is a free tool that allows you to manage tasks #### Cons It is not very robust, it does not allow me to control state changes with conditions or programming, it does not allow me to create dependencies between tasks that allow me to have a specific project --- ### Full customizable but not great - Overall rating: 2/5 - Reviewer: Marcos F. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros One of the things I like the most about Redmine is the customization it has. If you have an on-premise service you could just create your own theme for the company, create your own "ticket" categories and so on. It's very flexible in that way so if you manage it correctly and have a great maintenance probably it's worth for a few bucks. #### Cons It's horrible at issue management, even tho you can customize the UX it's not intuitive, it has a big community but not that big compared with their competitors and most of the plugins are hard to implement or incomplete since are obsolete. Also if you choose the on-premise solution like I said you will have to make a monthly maintenance or in large companies it does not escalate properly and you will have to improve your servers expending more money or even extracting the database to another external service. --- ### Good open source ticketing software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A useful ticketing system as well as a time tracking system for free, as it is open source. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros I used this software in two companies that had it customized to their needs. So the possibility to customize features to fit the company workflow seems to be properly working. We used the time tracking feature to know which part of a project was taking more time than planned. The ticket's features are very useful for teamwork as you can see who worked on what task and when. You can also easily add documents attached to the task, and even write some Wiki for projects that may need it. #### Cons Redmine can be quite complicated to use, for one not used to software like this. For example we used to open parts of the software for clients when we were doing fine tuning on applications and websites, and often the client needed a small training to be able to create ticket and answer questions on the ticket. --- ### Works better than it looks - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros Redmine has clear, logical functionality and there's a lot of power in using Markdown to create connections between documentation and tasks. The wiki feature was very useful for my team! I also liked being able to set milestones and easily configure ticket options (priorities, assignments, status). In this sense, it's similar to JIRA in that you can very easily edit information about tasks and produce robust, well-structured documentation. #### Cons The UI doesn't feel super polished, and the wiki feature would have been difficult for my team to adopt because you need to know Markdown in order to use it effectively. (Yes, Markdown is both a Pro and a Con in this review.) Redmine also didn't have a chat feature or the kind of file preview options my team expected. --- ### Free Project Management - Overall rating: 4/5 - Reviewer: Gio J. - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Redmine provides a simple and easy to use tracking and project management software system all built into one. Redmine's issue tracking or ticketing system gives developers a fast and flexible tool to address issues with the software. The tool can also be used to track projects and to "chunk" projects into smaller bite-sized sub-projects that increase productivity and help members of a team keep up to date with the progress of a project. I've used Redmine with teams and found that the collaborative nature of the product can help members stay in touch and help with assigning subtasks. As a scrum manager, I found that it helps greatly in sprint planning and reporting. Also, you can generate Gant charts to visually show where a project is at any time. The best part of Redmine is that it's open sourced and given some customization, you can quickly create a ticketing and/or program management that helps meet the needs of different members of a team. Redmine is also free to use, which makes it popular with small and large organizations that don't have vast budgets for software purchases. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros 1. Open-source (free) 2. Easy to use (once it's been customized) 3. Flexible (can be customized to your needs) 4. Multi-purposed (serve different roles at the same time) #### Cons 1. Requires someone to administrate it. 2. Requires installation, but a cloud based version is available. --- ### Very helpful in keeping attendance and Leaves record - Overall rating: 4/5 - Reviewer: asad t. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Very easily integrated with attendance hardware devices. #### Cons Interface is really old and job scheduling can be sometimes tricky. --- ### Good for use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros The charts that create automatically by themselves are great. #### Cons Can have better GUI for easy to use tool. --- ### Free and open-source project management tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros When you need a free and open-source project management tool, Redmine is the one to use. It is primarily aimed for development teams who can also install and manage it. #### Cons Favors software developers; not appropriate for all teams and projects --- ### Perfect value for money - Overall rating: 3/5 - Reviewer: Martin P. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered I like this app. It is quiet old looking but things getting better in-time. Perfect for lower budget organizations. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros App contains lots of different features for issue tracking and management. You can provide lots of details in issue. Also time tracking and expenses feature are perfect. #### Cons This app is very good for low budget projects. You can get better alternative but mostly for more money. The UI looks a bit old and it can be a bit harder to find some feature. --- ### Great Open Source Ticketing Tool - Overall rating: 5/5 - Reviewer: Allan D. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered It's one of the best open source products we've seen #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It was feature rich, fast, stable and had a heap of intergrations out of the box #### Cons We had to host it on premise, but we could have put it into Azure --- ### Redmine review on my experiance. - Overall rating: 4/5 - Reviewer: Samir P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered I am using this product from last 3 years and overlook and feel of this products need to be enhance and make it more user friendly. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros I like report system very much. you can easily get different report by few clicks. #### Cons Redmine's fronted look and feel need to be enhance as per the latest flat ui tends. --- ### Redmine is the perfect portal to have clients and developers working together - Overall rating: 4/5 - Reviewer: Ryan C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I like the product, but I think it may be too small and not robust enough for a larger corporation to use. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros It's ability to have projects that are viewable with permissions. So that both client, PM and developer can work simultaneously to get the job done. #### Cons User interface felt a little dated and was lacking in some features such as real time chat, etc. --- ### Redmine plus customization is equal to super software - Overall rating: 4/5 - Reviewer: Chintan C. - Verified reviewer: Yes - Industry: Dairy - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Its customizations as per your requirement #### Cons Though it comes with good features, there are bad points UI is not that powerful --- ### Best Bug Status Tool - Overall rating: 4/5 - Reviewer: Sarath R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ever one easy to Understanding this tool , easy to logging bugs . this is free tool and easy to analyzing each employee performance status #### Cons Compare to Other tools less features Overall this tool is good . I recommended this tool ## More reviews [Next reviews](https://www.softwareadvice.com/project-management/redmine-profile/reviews/?page=2) --- Redmine Reviews, Pros and Cons - 2026 Software Advice