---
title: "Redmine Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Redmine. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Redmine is a good fit for you!"
source_url: "https://www.softwareadvice.com/project-management/redmine-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Redmine Reviews

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# Redmine User Reviews

## Reviews summary

- Overall rating: 4.1/5
- Total reviews: 177

### Secondary ratings

- Ease of use: 3.8/5
- Customer support: 3.4/5
- Value for money: 4.4/5
- Functionality: 4.0/5

### Rating distribution

- 5 stars: 62 reviews (35%)
- 4 stars: 78 reviews (44%)
- 3 stars: 28 reviews (16%)
- 2 stars: 8 reviews (5%)
- 1 star: 1 reviews (1%)

### Most mentioned pros

- I like that it is Open Source and some of developers are familiar with it, but if you are not using it and choosing your first project management software - look somewhere else.
- It is pretty flexible bug-tracking software, and easy to install.
- It’s easy to use, even for someone like me who barely reads instructions.

### Most mentioned cons

- Can take a while to load depending on Wi-Fin connections
- Redmine has a quite poor graphic user interface.
- Also if you choose the on-premise solution like I said you will have to make a monthly maintenance or in large companies it does not escalate properly and you will have to improve your servers expending more money or even extracting the database to another external service.

## Redmine customer reviews

Showing reviews 1-25 of 177 (page 1).

### Was our companion-tool of choice for many projects

- Overall rating: 5/5
- Reviewer: Dmitrijs M.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

Redmine is a powerful and versatile project management tool. However, its outdated user interface may be a turnoff for some users. We used it because it was highly configurable and could run on our hardware or in totally in Intranet in some sensitive projects. We used it since 2006 or so for many years.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Redmine is a feature-rich project management tool with everything you need to manage projects of all sizes. It is easy to use with a clean and intuitive interface. It can be integrated with a variety of other tools and self-hosted, giving you more control over your data and security.

#### Cons

The interface of Redmine always looked dated for every version.

---

### Handy for Attendance and Leaves management

- Overall rating: 5/5
- Reviewer: Anjum T.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Attendance module integration is really cool.

#### Cons

The user interface could be improved. For me it is very basic.

#### Reasons for switching to Redmine

My previous employer used this software, in my new employment i used it.

---

### Great tool for project management

- Overall rating: 5/5
- Reviewer: Emily M.
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Our company uses this tool to manage projects. It's very helpful for us because we have multiple offices in different states and teams are often working together virtually. Redmine allows us to easily upload documents needed for our projects, assign projects to different people, and see priorities levels and ETA on completion. I would absolutely recommend this to others.

---

### Even if you use another tool, you have Redmine to thank

- Overall rating: 5/5
- Reviewer: Steve M.
- Verified reviewer: Yes
- Industry: Consumer Electronics
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: December 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Our marketing teams felt overwhelmed by the complexity if Jira. We just couldn't make it work. Redmine, however, with a set of agile plugins, allowed us to have a true kanban board and implement really robust scrum workflows using Redmine. It was a tremendous experience and really helps us tackle our weekly tasks.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Being an open source project, Redmine has driven out the excess costs from project management and issue tracking software. Almost every other enterprise software project has to keep in mind that their customers can always choose a free and highly customizable read mine installation as an alternative, so Redmine makes the entire ecosystem more robust. What I really like the most is the low overhead for the server so that you can run a very large installation for hundreds or thousands of users on a low cost EC2 instance with extremely good performance. Checkout AWS LightSail if you want AWS specifically. If you're on a tight budget and want something implemented quickly, Redmine is the way to go. There are even hosted solutions out there like Plan.io that take away all the technical requirements for you.

#### Cons

Out of the box, you will need to get a better skin and probably customize a lot of the UI to make it look more visually appealing. The overall design a Redmine feels a little dated now, so you will need to download other themes or probably purchase a paid one to make it feel more modern and usable.

#### Reasons for switching to Redmine

Jira was too complex for our marketing team.

---

### Been using Redmine for over 10 years - tried lots of PM tools but keep with Redmine

- Overall rating: 4/5
- Reviewer: Aaron D.
- Verified reviewer: Yes
- Industry: Internet
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We manage all our web development projects through Redmine, over 2000 now in total. I've tried several other PM tools but none had as much power or as good of a price as this!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

So I run a small web development team, working with medium to large projects for all sorts of clients. We've been using Redmine for over a decade now and have tried several other project management tools that look nicer, load faster, and are easier to set up. However, Redmine is a solid product that allows you to fully describe project tasks, assign to team members, and keep up with project progress. Once you have it set up, it's easy to use and free except for the hosting. We go with the self hosting option but there is a Redmine hosting service I've seen. Definitely recommend.

#### Cons

Redmine is clunky, lacks good design, and out of the box, each action requires a new page load. If you do the self-hosted option, you have to install and configure this Ruby on Rails application which is a serious pain in the butt. We hired a guy to set it up for us (3 hours) and the hosting (over 2000 projects now) is costing $22/mo. So even though it's clunky, it does the job well. We are planning on installing some add-ons soon to make it load via Ajax and look nicer.

#### Reasons for choosing Redmine

Lower price and power.

---

### Best Project Tracker/Management/Team Tool bar none

- Overall rating: 5/5
- Reviewer: Matthew P.
- Verified reviewer: Yes
- Product usage: Used daily for more than 2 years
- Reviewed: June 2018
- Review source details: This review was submitted organically. No incentive was offered

Excellent project/tracker management - faster execution of projects

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

You can get the bare bones redmine up and running in minutes using a bitnami stack. Out of the box it's built for speed and simplicity, but if you are prepared to put some minimal effort in to add plugins, you can add many features, all free, that take it to the next level.

#### Cons

The barebones version leads many (reviewers on this site included) to think that's all there is. It's built to be modular and extensible, so if you don't like the UI, you can simply add themes, if you want it to do additional stuff like tight email integration, agile (yes there are multiple free versions), helpdesk, Work Breakdown Structures, Charts, fully customized menu bar, repositories, Vault, Excellent Wiki, integrations to Slack and other ticket systems etc - you can do all of that. But because people see versions of Jira or Service Now running with more features (both of which require much more knowledge and effort), they think that redmine is underpowered. So imho that would be my main issue - it's reputation regarding functionality and security - both unfounded.

---

### Good Opensource software

- Overall rating: 4/5
- Reviewer: Nguyen H.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Many plugins but sometimes the plugins may contain some security bugs. Be aware of it. Becasue you might have some sensitive information on Redmine

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

ya, it's free. And we can optimize it as our own way. Becasue sometime you need to make it suitable for your organization. But for the Commercial software, you can only request them and wait for them. With Redmine, you can do everything you want to make it fit to your people.

#### Cons

End-user always complain me about the software is hard to use. For me, a tech, I fell it's OK. But End-user they might need something pretty, beautiful and more visualization.

#### Reasons for switching to Redmine

it's free and be able to customize

---

### Manage planning and time tracking of project with redmine

- Overall rating: 3/5
- Reviewer: Prakash C.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

Basically its good tool to use for small projects organization. Having nice features and very customisable which is very nice things. And having almost all things which need to manage any small projects.

#### Cons

Having very limited features for managing large team and project. App integration are not there need to download limited plugins.

---

### One of the best free self-hosted PM tools in the market

- Overall rating: 5/5
- Reviewer: Alson K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Redmine has become our daily driver in terms of project management and we cannot do without it nowadays.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

Redmine is easy to use and great for onboarding clients and staff. It is able to prioritize our work and helps clients to see the project roadmap and development cycle at a glance.

#### Cons

It was a little difficult to get it up and running, but once you do, you don't have to ever touch it again.

#### Reasons for switching to Redmine

Redmine seems to look more professional and has a lot more features as a project management app.

---

### Don't let Redmine's interface fool you: it is one of the best project management softwares out there

- Overall rating: 5/5
- Reviewer: Mateus K.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My own experience with Redmine has been very smooth and I could certainly understand all the benefits it brought to the team and to the managers involved in the project.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 5/5

#### Pros

Redmine has a great number of features that are extremely useful for any team working on a project. You can store important files in its Wiki, allowing information both from the project and the company itself to be stored in a unique and well-organized place. Tasks are easily created and assigned to one more person and tracking the task's progression is extremely easy. Besides that, the Gantt chart and a couple of other tools allow for easy visualization of the project's progress and how each person working on it is doing.

#### Cons

Redmine's User Interface is, honestly, not that pleasing to look at. It really feels like software coming from the 90s that is old and clunky. That assessment is incorrect and Redmine actually works really well, but it's still not beautiful at all.

---

### Very complete tool, with lots of customization. Lacks a little in the UI area

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

I've been working with Redmine for almost 4 years for a particular project, as it was something the client asked for. Although we were never able to use the latest version of Redmine, we've updated a couple of times to more recent versions. I saw little to no change in the UI between those. There is a lot of room for improvement to make the tool more user-friendly. Nevertheless, Redmine has always proven it's worth where it excels. Project, Task and Time management are tasks completely assisted and boosted while using Redmine. Reporting gives you as much information as you need. Customization is very flexible and allows changes on several levels, either server, project or user-wise.

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 5/5

#### Pros

Redmine offers a whole lot of features. Customization allows enabling or disabling them to adjust the tool to your needs. Project management features are quite handy when working with a team and you need to manage a schedule. Time management is also a very good feature to be aware how much effort you put into a particular task.

#### Cons

The interface is a little too "enterprisey", this means it's ability to show you as much information as possible makes it a little complex to see this information in a friendly manner. Editing information is also a little clunky and not very intuitive.

---

### Redmine for IT issue/bug tracking across Epics

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2023
- Review source details: This review was submitted organically. No incentive was offered

Moderately positive. If you don't have the money for Basecamp or Jira, it's a cheaper alternative. The cost you pay is for the bugs you see while running it.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 4/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

It was easy to use the software; most of it was intuitive and it had an impressive link-back and drill-down system. I liked that we could customize dashboards and pull some basic metrics out of the funnels. Since we were a smaller team that used it, we didn't have large amounts of issues/data problems, so it was nice to have everything loading in context and faster.

#### Cons

Open source setup, so lots of bugs. Some things like email notifications never worked properly. Was hard to integrate other things with it (though this may have gotten better). Sometimes we would lose access to tickets and issues, and sometimes they disappeared out of the system, or we'd see duplications.

---

### Great communication

- Overall rating: 5/5
- Reviewer: Carly M.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: October 2024
- Review source details: This review was submitted organically. No incentive was offered

Very useful, a quicker form of communication

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to get assistance and training support

#### Cons

Can take a while to load depending on Wi-Fin connections

---

### Good open source ticketing software

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Internet
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

A useful ticketing system as well as a time tracking system for free, as it is open source.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 1/5
- Functionality: 4/5

#### Pros

I used this software in two companies that had it customized to their needs. So the possibility to customize features to fit the company workflow seems to be properly working. We used the time tracking feature to know which part of a project was taking more time than planned. The ticket's features are very useful for teamwork as you can see who worked on what task and when. You can also easily add documents attached to the task, and even write some Wiki for projects that may need it.

#### Cons

Redmine can be quite complicated to use, for one not used to software like this. For example we used to open parts of the software for clients when we were doing fine tuning on applications and websites, and often the client needed a small training to be able to create ticket and answer questions on the ticket.

---

### Works better than it looks

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 4/5

#### Pros

Redmine has clear, logical functionality and there's a lot of power in using Markdown to create connections between documentation and tasks. The wiki feature was very useful for my team! I also liked being able to set milestones and easily configure ticket options (priorities, assignments, status). In this sense, it's similar to JIRA in that you can very easily edit information about tasks and produce robust, well-structured documentation.

#### Cons

The UI doesn't feel super polished, and the wiki feature would have been difficult for my team to adopt because you need to know Markdown in order to use it effectively. (Yes, Markdown is both a Pro and a Con in this review.) Redmine also didn't have a chat feature or the kind of file preview options my team expected.

---

### Free Project Management

- Overall rating: 4/5
- Reviewer: Gio J.
- Industry: Information Technology and Services
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Redmine provides a simple and easy to use tracking and project management software system all built into one. Redmine's issue tracking or ticketing system gives developers a fast and flexible tool to address issues with the software. The tool can also be used to track projects and to "chunk" projects into smaller bite-sized sub-projects that increase productivity and help members of a team keep up to date with the progress of a project. I've used Redmine with teams and found that the collaborative nature of the product can help members stay in touch and help with assigning subtasks. As a scrum manager, I found that it helps greatly in sprint planning and reporting. Also, you can generate Gant charts to visually show where a project is at any time. The best part of Redmine is that it's open sourced and given some customization, you can quickly create a ticketing and/or program management that helps meet the needs of different members of a team. Redmine is also free to use, which makes it popular with small and large organizations that don't have vast budgets for software purchases.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 1/5
- Functionality: 4/5

#### Pros

1. Open-source (free) 2. Easy to use (once it's been customized) 3. Flexible (can be customized to your needs) 4. Multi-purposed (serve different roles at the same time)

#### Cons

1. Requires someone to administrate it. 2. Requires installation, but a cloud based version is available.

---

### Very helpful in keeping attendance and Leaves record

- Overall rating: 4/5
- Reviewer: asad t.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

Very easily integrated with attendance hardware devices.

#### Cons

Interface is really old and job scheduling can be sometimes tricky.

---

### Good for use

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 5/5

#### Pros

The charts that create automatically by themselves are great.

#### Cons

Can have better GUI for easy to use tool.

---

### Free and open-source project management tool

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

When you need a free and open-source project management tool, Redmine is the one to use. It is primarily aimed for development teams who can also install and manage it.

#### Cons

Favors software developers; not appropriate for all teams and projects

---

### Perfect value for money

- Overall rating: 3/5
- Reviewer: Martin P.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: December 2022
- Review source details: This review was submitted organically. No incentive was offered

I like this app. It is quiet old looking but things getting better in-time. Perfect for lower budget organizations.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

App contains lots of different features for issue tracking and management. You can provide lots of details in issue. Also time tracking and expenses feature are perfect.

#### Cons

This app is very good for low budget projects. You can get better alternative but mostly for more money. The UI looks a bit old and it can be a bit harder to find some feature.

---

### Good Tool To Manage Projects and Employees

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

In my company we use it to manage the amount of hours an employee work in different projects every single week, i love it because you get to have a full vision of employees behavior.

#### Cons

Sometimes when you're assiging hours to projects you're involve in it throws an error and you lose everything you had written before that.

---

### My take on Redmine

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I've used Redmine over the years, although useful it has brought a lot of hassle.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Redmine gives a lot of space to customization. It can become a useful space to produce and store textual artifact as well.

#### Cons

Redmine is not as well equipped for Agile development processes. Its markdown syntax is also clunky.

---

### Ticket tracking for small businesses

- Overall rating: 4/5
- Reviewer: Robin D.
- Verified reviewer: Yes
- Industry: Internet
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

Redmine is a great tool as long as your workflow fits its expected flow. We use it for our incoming bug report triage, and it works well. Generally works well.

#### Cons

If you need to have multiple people collaborate/work on a ticket before it can be completed (eg. Analysis by one person, but development or testing by another), it can be difficult to manage this flow. The transitions between stages has to be done by the users (outside of the flow). Upgrading the tool can be a little more effort, but that's because it's open-source, and upgrade guides aren't very thorough at times.

---

### Used the Redmine for issues tracking within the company

- Overall rating: 5/5
- Reviewer: Suleman A.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Redmine is good.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

To add the users as the watchers is the feature I like most.

#### Cons

Custom listing needs a lot of improvements.

---

### User/mid size companies want a free bug tracking tool then I would recommend to use Redmine tool.

- Overall rating: 5/5
- Reviewer: Ramakrishna G.
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

This is a very good tool for any small or mid sized companies and then need a free bug tracking tool then absolutely I recommend to use Redmine.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Any small or mid sized companies need a free bug tracking tool then absolutely I would recommend to use Redmine. Because it is quite easy to use and have all basic features you need for tracking defects. you can create a bug tracking tickets without struggle a much. It is having the simple interface and quick layout for project and even task entry and also good filtering system for sorting through tasks.

#### Cons

This tool mainly miss the some useful features like you cannot edit created defects or tasks, only write comments to them. So definitely at the time of creation you have to take care of the bug. UI Layout is looks like outdated and we cannot feel like working on a new or advanced software.

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Redmine Reviews, Pros and Cons - 2026 Software Advice