--- title: "Sage Timeslips Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Sage Timeslips. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sage Timeslips is a good fit for you!" source_url: "https://www.softwareadvice.com/project-management/sage-timeslips-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Facility Management Software](https://www.softwareadvice.com/cafm/) / [Sage Timeslips](https://www.softwareadvice.com/accounting/sage-timeslips-profile/) / Sage Timeslips Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/sage-timeslips-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/sage-timeslips-profile/alternatives/) # Sage Timeslips User Reviews ## Reviews summary - Overall rating: 3.9/5 - Total reviews: 262 ### Secondary ratings - Ease of use: 3.7/5 - Customer support: 3.2/5 - Value for money: 3.3/5 - Functionality: 3.8/5 ### Rating distribution - 5 stars: 100 reviews (38%) - 4 stars: 84 reviews (32%) - 3 stars: 51 reviews (19%) - 2 stars: 16 reviews (6%) - 1 star: 11 reviews (4%) ### Most mentioned pros - It’s a reliable and user-friendly time tracking and billing solution that makes managing billable hours straightforward and efficient. - The reporting features are excellent and help provide clear visibility into time spent across projects and clients. - Sage Timeslips is reliable straightforward for tracking time and billing clients. once it is setup logging time is easy and accurate and the reporting is strong enough for professional use. ### Most mentioned cons - Some of the functionality was either complicated or confusing. - I felt that many details were not as easily explained without doing further research. - Also, set up a way to not have to print the recap of billing on future bills since it can become a waste of paper and an expense on small offices for paper and ink with clients that have several pages of previous billing pages. ## Sage Timeslips customer reviews Showing reviews 1-25 of 262 (page 1). ### Great Product! - Overall rating: 5/5 - Reviewer: Mandi R. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great! Customer service has always been great, the price is comparable to other systems, and the product is professional. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of billing. The billing system is easy. Overall the ease of use for all parties, including the attorneys. #### Cons The reporting feature is still on the more difficult side to get what you are needing. If you want to look into a specific client for dates, it does not give you that option. --- ### Sage Timeslips review - 1999-now - Overall rating: 4/5 - Reviewer: Barbara P. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Sage Timeslips at two different firms between 1999 and now. I enter time; produce reports and bills. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy of time and expense entry; wide range of reports available and the customization options #### Cons Many of the reports have such small print that they are difficult to read. #### Reasons for choosing Sage Timeslips The program looked easy to learn and set up at a reasonable price. --- ### mostly good, some negatives. - Overall rating: 5/5 - Reviewer: Kristi N. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros ease of use and layout of software. I've been using the program for a lot of years and it's been very useful. #### Cons data protection these days is an important part of business. most servers are in the cloud off site and I don't feel as secure with what direction sage and timeslips is taking. --- ### Timeslips review - Overall rating: 2/5 - Reviewer: Joseph B. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good for the first half-dozen years, bad for the last decade and a half. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros The ability to print a report showing realizations for each imekkeeper and an overall client realization rate and write-downs. #### Cons Sage did not improve the software and fell behind in features. #### Reasons for switching to Sage Timeslips I switched TO another product. Not from. Timeslips was not improving enough. I switched to TimeSolv. --- ### Straightforward review - Overall rating: 5/5 - Reviewer: Justin F. - Verified reviewer: Yes - Industry: Food Production - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software has helped improve accuracy in invoicing and reduced administrative workload, making the billing process much smoother. Overall, Sage Timeslips has been a dependable tool that supports productivity and helps keep operations organised. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We’ve had a very positive experience using Sage Timeslips. It’s a reliable and user-friendly time tracking and billing solution that makes managing billable hours straightforward and efficient. The reporting features are excellent and help provide clear visibility into time spent across projects and clients. #### Cons Just can take some users time to understand it which in turn requires Newer updates may help this. --- ### Could be better - Overall rating: 3/5 - Reviewer: Erin W. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a good system for tracking time for multiple people. Overall, the software creates frustration for me though. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I like that it does a good job of keep details organized and available. #### Cons Timeslips is not very user friendly. I have been using the software for 8 years and still can't figure out how to adjust the format of invoices or rearrange as needed. There are also changes that happen with the A/R history that have been completely frustrating to fix. #### Reasons for choosing Sage Timeslips Its what we have had for several years, so we would lose the history. --- ### Need a dedicated support/service team of phone line. - Overall rating: 4/5 - Reviewer: Sarah P. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've used Sage Timeslips both as an employee (for 9 years) and now as a business owner. As a user, it was an excellent tool. As a business owner, setup is cumbersome and initial support is lacking. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Leadership utilizes the time tracking feature as part of our overall analysis for project efficiency. It gives our staff some insight into how their time is spent and where we as an organization can make improvements to process. It's invaluable. #### Cons Invoice template editing/creation is cumbersome. It would be very helpful to have access to templates or better how-to manuals. We have had a very difficult time with getting assistance over the phone for some of the billing/invoicing features which results in our spending an inordinate amount of time on the setup process. #### Reasons for choosing Sage Timeslips I have experience with Sage Timeslips and know the product well enough to stick with what we know. --- ### Timeslips Billing Software - Overall rating: 3/5 - Reviewer: Jane L. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was a good software for the basic purposes that it served, i.e. timekeeping and billing. But I do recall that there were a lot of user issues and lack of tech support. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros I recall that Timeslips was the first billing software I used as a full-time practitioner, and it was a good way to get a sense for how a billing software works, and to learn the value of keeping track of time for making money! I learned the business side of a legal practice in part from using Timeslips! #### Cons Our firm used Timeslips several years ago when the then-managing partner had purchased a limited number of user licenses for the software. After new partners came into the firm, and the firm was growing, the limited number of licenses became an issue, and I recall there were times when different attorneys could not access the system due to limited license usage issues. Then, the office manager and the firm partners were looking into whether it was possible to purchase additional licenses, and I think cost was an issue. We also didn't have access to tech support, which frankly I don't recall why except for maybe that service did not come with the type of licenses we purchased, or it was simply too much money than what the firm was willing to spend at the time. #### Reasons for switching to Sage Timeslips Easier to use and more affordable. We also have access to tech support. --- ### Served its Purpose Well - Overall rating: 4/5 - Reviewer: Lynn B. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used other for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Timeslips was positive. It was a little expensive, but not in comparison to other billing software programs out there. It was relatively easy to use, and we produced attractive and accurate bills for clients. It was only when my firm structure changed that Timeslips could not accommodate us for a reasonable price. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found Timeslips to be relatively user friendly. I used it when I was in a partnership with another attorney, and our monthly billing seemed to run smoothly. I had come from another firm that used Tabs, and I found that Timeslips was less complicated overall to use. #### Cons We had some problems with Timeslips after closing our office and changing to remote only offices. We had been using it on a server, and when we tried to change that, it caused a lot of errors and we lost a lot of time trying to make it work. Ultimately, one partner stuck with Timeslips on his system, and I went to another cheaper software product instead of purchasing a second instance of Timeslips. It was frustrating that I had to start from scratch with all client data in the new system, but I don't really fault Timeslips because it certainly worked as needed when we purchased it for our server in the office. #### Reasons for choosing Sage Timeslips We chose Timeslips because we had been frustrated with Tabs, and we found that Timeslips was a little cheaper at that time. It performed everything we needed it to, and it was relatively easy to use to produce bills and simple reports. #### Reasons for switching to Sage Timeslips I had used Tabs at a previous, larger law firm and chose not to continue to use it when I left to set up my own firm. My recollection is that Timeslips was cheaper, and it certainly performed every function we needed for our small firm. Tabs at the old firm was always a problem, and we had an administrator that purportedly knew how to use it. We did not want to continually struggle with the functions as we did with Tabs, especially where we would not have an employee dedicated to the use of the billing software (we were basically on our own to make it work). --- ### Time Slips - Overall rating: 4/5 - Reviewer: Suzanne L. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Timeslips makes our monthly billing an easier process. Since our last upgrade, the new features are great. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Being able to jump from client to client to enter charges is a great function. Duplicating the charge for similar charges from client to client or even multiple charges for the same client that are similar. Easily modifiable. #### Cons When trying to click on a task, if you have typo, it does not allow you to re-key the letter to drop down elsewhere in the menu. #### Reasons for choosing Sage Timeslips We had used Sage Timeslips for many years and decided to stay with what we had. Having the existing database was significant in the decision. --- ### Decades with TS, but No Longer for Solo - Overall rating: 4/5 - Reviewer: Michelle B. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was great for decades, but now seems more geared to larger teams of attorneys, as there is a much cheaper rate for larger groups- for a solo or small firm I would not recommend it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I liked that it was simple to use and could generate reports easily- I used it for decades and loved it. #### Cons I have used Sage TS so long, that I actually used it on a paid for CD. What I did not like was when it went to monthly subscription it was super expensive, far too expensive for a solo practitioner so I had to leave. --- ### Sole Proprietor CPA practice review - Overall rating: 4/5 - Reviewer: keith h. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As noted above, I have used this program for my time/expense tracking for over 2 decades. That say more than any words could describe. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros I have used Timeslips since just prior to the turn of the century. I am familiar with many aspects of the program and like it enough to retain. #### Cons It was more cost effective when I could purchase the program and upgrade only every couple years. Now it is annual subscription based which tripled my cost. I have experienced difficulties it generating differing invoice layouts. --- ### Highly Recommend for Any Law Firm - Overall rating: 5/5 - Reviewer: Patricia T. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love this product. Wish the pricing was more afordable for a small firm, but we have no plans to change. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are other billing platforms and products out there, but the consistent reliability of Sage Timeslips and its features make it a must-have for accurate law firm timeslips entry, billing, accounting, and maintaining client contact. Our firm has used Timeslips for over 20 years now. The customer service is one of th best for tech support as well. Timeslips tech support are incredibly knowleadgable and courteous. They often fix an issue within minutes of initiating a call for help, and they will also make sure to run a full diagnostic and fix other matters we might not know exist to ensure no additional problems arise. #### Cons No tech support on weekends. We sometimes have issues arise on weekends, and it would be ideal if there was support even if it was for a shorter time-period on the weekends. Since support is provided remotely, it is not clear why weekend support is not provided. For a business, we operate 24/7 and use TimeSlips daily. We cannot have a lack of access or some other issue crop up and wait till Monday to fix it. This cut-back was one major disappointment, especially given the costs for annual tech support contract. #### Reasons for choosing Sage Timeslips Highly recommended by other attorneys/firms, and we took a training course (live) before buying, which really convinced us that it was the best choice for our firm. --- ### Review - 10 attorneys - Overall rating: 4/5 - Reviewer: Jennifer A. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have had Timeslips for a long time. We recently went through a decision of continuing or discontinuing. After review of many others, we decided to stay with Timeslips due to the cost for each "user". We need to group together some of our clients (separate bills but they are grouped together). #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros We really like that we can have numerous people listed and don't have to pay for each one. Example, Paralegal work; attorney's initials; groups of certain billing under one name. #### Cons Sometimes you have to hunt for a way to do a report. It is unfortunate that the reports that they have listed do not help us much. We always have to customize. I also dislike that you cannot just purchase the program. You have to purchase a monthly program. --- ### Ease of Sage Timeslips - Overall rating: 5/5 - Reviewer: Wendi M. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have worked in various other time accounting software over my 38 years at the law firm. This is by far the most efficient system and was very easy to transition to from other platforms. The HELP function is quasi-helpful - you just have to know the exact terms to find the right answers to your questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use and menu driven. Tips for using the systems are available and informative. #### Cons Can't find where to change initial set up information like default preference for billing layouts. Changes of firm ownership result in changes to previous owner's wishes for the look of billing. #### Reasons for switching to Sage Timeslips Looking for a more efficient and less costly program from the previous product --- ### Sage Timeslips for Solo Practioners - Overall rating: 5/5 - Reviewer: Janet A. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros -Accurate record keeping-Access of historical records for every client-Ease of picking components needed for small office-Ease of changing client identifiable information-Simplicity of adjusting rates for individual users -Ease of integration with our legal practice #### Cons -Help menu isn't specific for simple questions for anyone not familiar with program-Program is all too encompassing for a small office - too many extraneous features-Too expensive for a limited use office -Would prefer a less expensive program limited to the vital features -Would like an expanded online help presence #### Reasons for choosing Sage Timeslips Provided more historical information re clients Wouldn't transfer all of accumulated Timeslips client information --- ### Timeslips Review - Overall rating: 5/5 - Reviewer: Joan F. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use [sensitive content hidden] as my consultant and she is a life saver. She is quick, knowledgeable and able to explain and fix just about everything. It's been a very bright spot in using Timeslips. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the client portal, the ease of time entry and elements of billing. #### Cons I would like a better A/R listing as we use client number AND name and only client number shows up on A/R meaning I have to match before working on A/R. Some of our clients have hundreds of subclients and while we can work with the numbers list, it would be good to have name attached on report. #### Reasons for choosing Sage Timeslips WE were splitting up a firm and I wanted a new, fresh program for our new venture and the price was right. We had used Timeslips in the 90's. #### Reasons for switching to Sage Timeslips Expense of PC Law --- ### Excellent Product - Overall rating: 5/5 - Reviewer: Shannon L. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been working with Timeslips for over 25 years. I have reviewed other products but none offers everything that Timeslips does. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Billing. Reporting. Ease of use. I am a very long user of Timeslips and would not want to switch to anything else. #### Cons I would like be able to customize reports more, and be able to export to inactive clients. --- ### Timeslips makes my life easier! - Overall rating: 5/5 - Reviewer: Deedra B. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am very please with all that Sage TimeSlips has to offer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use Sage TimeSlips in our legal office. The attorneys are able to use TimeSlips to enter their billable hours and I as the Office Manager am able to use it to do all of our billing and expenses that we send to our clients. #### Cons Sometimes it is difficult to get in touch with support. I have waited on hold for hours. I've found that the online chat is the best option for communication. Always make sure to get your service ticket number, just in case their solution doesn't work. Because depending on which package you choose you are only aloud to access help for free so many times before you are charged. --- ### Timeslips for Billing - Overall rating: 4/5 - Reviewer: Christina F. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Our firm has used TimeSlips since I started here over 5 years ago. We almost went away from it to go cloud based but the migration was too difficult. We recently upgraded our service to three users and pay monthly for the services so we are able to contact customer support to get answers to tech and other questions. Recently, I have not been able to use the instant messenger feature which was why I switched to begin with. If they could make that feature more user friendly it would give it a better review. We have so many clients already in this database it makes it very difficult to get rid of. #### Cons The difficulty getting a hold of the help desk for reports etc. #### Reasons for choosing Sage Timeslips Already using --- ### Sage Timeslips is okay - Overall rating: 4/5 - Reviewer: Laura J. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's okay. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros There is an add-on for LEDES billing which makes it easy since most of our clients went in that direction. Transfer from e-timeslips is quick and easy. #### Cons The report feature is horrible. I could not find a report that I needed that seems pretty basic. Also, the split billing feature does not work very well. --- ### Time slips review 5-3-2023 - Overall rating: 4/5 - Reviewer: Carol W. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Timeslips for 28 years. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Time slips is easy to use. I didn't want to learn a new system. #### Cons It is an unstable software and frequently gives error messages. You have to exit and restart the program. Right after I bought the last significant upgrade the tech support went to having to do an on line chat and then when that didn't work you could get a real person to call you. Always before I could call and get a tech person live 24/7. #### Reasons for choosing Sage Timeslips I didn't have to learn a new system. --- ### Fryer & Ross LLP review of Timeslips - Overall rating: 5/5 - Reviewer: Gerald R. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think it is an outstanding billing program. Because I am a sole practitioner I have never used the management of monitoring functions. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use logging time and expenses and preparing bills #### Cons It's more expensive than it was when I started using it about 35 years ago. #### Reasons for choosing Sage Timeslips When I started using Timeslips there were no comparable products worth considering. #### Reasons for switching to Sage Timeslips When I first learned about timeslips I used it and loved it. I still use it. --- ### office manager - Overall rating: 2/5 - Reviewer: Tracy T. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Since upgrading my windows to 11 - nothing good about this program. It uninstalled when I upgraded to windows 11. It forced me to buy a new version - pay annually and many of the features I used for billing are gone. I keep having to upgrade. Support always says' that option is not available with your version" #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 1/5 #### Pros Loved the program until your new billing system. Now you have to pay annually and most functions that you had prior are only available with the most expensive tier. Ive upgraded my tier once (additional $450) for one feature, and now need to upgrade yet again for the same billing function I had before. Nickle and diming your customers only serves to annoy and is leaving wanting me to find a new program after 25 years of being a loyal customer #### Cons Loved the program until your new billing system. Now you have to pay annually and most functions that you had prior are only available with the most expensive tier. Ive upgraded my tier once (additional $450) for one feature, and now need to upgrade yet again for the same billing function I had before. Nickle and diming your customers only serves to annoy and is leaving wanting me to find a new program after 25 years of being a loyal customer --- ### Customer Service Fell Way Short - Overall rating: 3/5 - Reviewer: Claire H. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Not sure, we have been using it so long that we just continue to use it. #### Cons Unfortunately, i had a really bad experience with customer service and i was not pleased with the lack of help or rude attitude that was presented. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/sage-timeslips-profile/reviews/?page=2) --- Sage Timeslips Reviews, Pros and Cons - 2026 Software Advice