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> Reviews of Entrata. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Entrata is a good fit for you!

Source: https://www.softwareadvice.com/property/entrata-profile/reviews

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Entrata Reviews

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[Overview](https://www.softwareadvice.com/property/entrata-profile/)

Reviews

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# Entrata Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(292)

4

(124)

3

(19)

2

(6)

1

(3)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.6

Functionality

4.5

* * *

### Pros

"As an administrative user, Entrata provides a comprehensive platform for property management, combining leasing, payments, and reporting in a single system."

"Reporting tools are robust, allowing admins to pull detailed financial and operational data efficiently."

"I like the workflow from prospect interaction to post move-in activity. Once you get familiar with the dashboard, the prompts and reminders lighten the workload as well as all the automations."

### Cons

"Performance can lag when handling large batches of data, and occasional system crashes require reloading or contacting support."

"At times the phone freezes up when adding pics to work order."

"For work orders, have to go into the resident profile as applying it from the dashboard will just not work and automatically bring me to another property."

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Entrata Reviews, Pros and Cons - 2026 Software Advice