---
title: "Entrata Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Entrata. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Entrata is a good fit for you!"
source_url: "https://www.softwareadvice.com/property/entrata-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Entrata Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

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Reviews

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# Entrata User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 444

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.5/5
- Value for money: 4.6/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 292 reviews (66%)
- 4 stars: 124 reviews (28%)
- 3 stars: 19 reviews (4%)
- 2 stars: 6 reviews (1%)
- 1 star: 3 reviews (1%)

### Most mentioned pros

- As an administrative user, Entrata provides a comprehensive platform for property management, combining leasing, payments, and reporting in a single system.
- Reporting tools are robust, allowing admins to pull detailed financial and operational data efficiently.
- It has streamlined property and lease management, improved operational efficiency, and provided strong security for sensitive data.

### Most mentioned cons

- Performance can lag when handling large batches of data, and occasional system crashes require reloading or contacting support.
- Security is very tight, making some tasks cumbersome. While secure, the platform can limit flexibility for business expansion.
- At times the phone freezes up when adding pics to work order.

## Entrata customer reviews

Showing reviews 1-25 of 444 (page 1).

### On it's way to being 5 stars

- Overall rating: 4/5
- Reviewer: Ruben W.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I would say it was challenging at first, becuase I was accustomed to using Building Link and it was easier to navigate that software.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

For the most part it is very inclusive in that it gives a user access to most of the features that you need to interact with and assist residents.

#### Cons

I think it could be more user friendly when it comes to creating or adding things like permissions to enter for residents.

#### Reasons for switching to Entrata

It was the company's decision, and the staff had to begin using the product

---

### Centralized Management Made Easier

- Overall rating: 5/5
- Reviewer: Breyden M.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Entrata is a powerful tool for property management administration, particularly for teams that manage multiple units and require centralized access to leasing, payments, and reporting. While there’s a learning curve for advanced features, the platform ultimately streamlines day-to-day operations and improves workflow efficiency.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

As an administrative user, Entrata provides a comprehensive platform for property management, combining leasing, payments, and reporting in a single system. The dashboard is fairly intuitive, making it relatively easy to navigate between resident accounts, maintenance requests, and financial reporting. The system excels in streamlining workflows like generating leases, processing renewals, and tracking payments. Reporting tools are robust, allowing admins to pull detailed financial and operational data efficiently. The integration of modules like maintenance, resident portals, and communication tools adds convenience and reduces the need for multiple platforms.

#### Cons

There are some challenges. Performance can lag when handling large batches of data, and occasional system crashes require reloading or contacting support. Certain features, such as bulk updates or custom reporting, can be less intuitive and may require training or trial and error to fully utilize. Support is generally responsive, but resolution times can vary depending on the issue’s complexity.

#### Reasons for switching to Entrata

Conditions and processes that were set up before I joined.

---

### Entrata versus Other Software

- Overall rating: 5/5
- Reviewer: Cheree S.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Entrata is very user friendly. Also, if you ever have issues, it is very easy to speak to customer support. They actually answer the phone.

#### Cons

I have not found any cons since I started using Entrata.

---

### Love/Dislike Relationship with Entrata

- Overall rating: 4/5
- Reviewer: Denise G.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It has been challenging at times to learn the "ways of Entrata," as I have used and loved OneSite for many years before starting with Entrata at this company.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

There are few things I truly do like about Entrata. The dashboard, by far, is the best though. I like the way it shows me my day and when I click on each tab, gets me what I need to clear it.

#### Cons

The click-throughs to get to one report or tab and the new renewal generator. NO THANKS. I also cannot stand when you go to look at a renewal or anything now on a resident's main tab and it makes you have to "close" out to get back to the beginning. Noooo. Just no.

#### Reasons for switching to Entrata

Not 100% sure, I didn't work for this company at the time.

---

### Entrada Review

- Overall rating: 5/5
- Reviewer: Heather H.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Over all experience has been a pleasure. Every time that I have had to call customer service has been very efficient . The system is user friendly and easy to learn.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Entrada is very easy to navigate. The customer service department is amazing. They are always friendly and help in a timely manner as well as follow up to make sure we are good.

#### Cons

There really is not anything I do not like about Entrada. I have always had a good experience with the system as well as customer service

#### Reasons for switching to Entrata

I worked for a temp service as assistant property manager. They used onsite. So it was not my decision to make. I have used Yardee and Onsite and Entrada by far was much more efficient and user friendly. Customer service was no where near as helpful and that is if you could even get someone to answer any question one might have.

---

### Entrata Review

- Overall rating: 5/5
- Reviewer: Andrea D.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

So far the experience has been rocky, but working through all the processes and finding who has authorization for which , and utilizing the text enjoinment to test out theories

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Full visability on all tasks, from Prospects to residents and renewals. It's user friendly to navigate once you understand how it works. Easy to pull dates and track data. Customers questions and concerns are all logged in the profile making for easy tracking

#### Cons

Right now all departments are working out of one " contact needed " we are finding it challenging and wishing there was a way to separate the contacts needed by department ( Leasing, Tenant Relations and Maintenance )

#### Reasons for switching to Entrata

for full visibility, start to finish hold all documents, process rent

---

### Entrata is hands-down the best property management software out there!

- Overall rating: 5/5
- Reviewer: Amanda G.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I've been a client of Entrata's since I started in this industry in 2010 - going on 16 years, and I have nothing but great things to say. I have seen so many changes, and all positive, with growth in mind.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is the most customizable property management software we have seen. Instead of just providing a platform, they truly provide a partnership and listen to what clients have to say. It's intuitive and user-friendly, and their dashboard makes it easy to manage tasks for each department. Our team had their to-do list and their goal is to clear it every day. Residents have given great feedback - from being able to pay rent online, to opening work orders, signing lease documents, and seeing their files. It provides transparency that it is so important for this industry.

#### Cons

The only downside is paying for different products. With each added product, it's an added cost, which makes it difficult to sell it to owners.

#### Reasons for choosing Entrata

It provides us with more control and gave us all of the products we were looking for in one spot.

#### Reasons for switching to Entrata

Support, one-stop platform, customizable

---

### Entrata - Valuable Asset

- Overall rating: 5/5
- Reviewer: Bryan H.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Entrata has been great to work with. Our dedicated account rep and having an assigned CSM without having to meet standards of size or spend before getting this has been invaluable.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Entrata setup is very flexible and allows us to be able to setup and maintain the system for our optimum level. The ability to customize reporting and to move columns and add in calculations makes reporting impactful.

#### Cons

Because the system is so customizable, have to keep in mind that we need to review all of the individual setups and make tweaks as necessary. Because a setting is one way in another system, does not mean it is the same in Entrata. Ask lots of questions and review all settings thoroughly.

#### Reasons for switching to Entrata

Service and pricing were the main driving factors.

---

### Entrata 2 years in

- Overall rating: 5/5
- Reviewer: Nick J.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall very happy with Entrata. The reports and ledgers are easy to understand and follow. I have been able to save a lot of time with the various reports they allow to be uploaded with a csv!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I like how easy it is to use once all of our information is integrated. It's great at keeping us organized. Happy to see that there continues to be improvements from the software. Being able to import csv files is also a BIG deal for me, so any additional reports that allow us to do that would be great.

#### Cons

Integration is an issue sometimes. Also, it can be difficult to find which settings need to change in order to get something done. Sometimes multiple settings have to be changed before we are able to make the change we want to make. If there is a way to make it easier to identify which settings need to change in order to get something done would be great.

#### Reasons for switching to Entrata

Wanted some of the better features Entrata offered. Also, Had some customer service issues with the prior software.

---

### GREAT PMS Once you get the hang of it

- Overall rating: 5/5
- Reviewer: Beth B.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

As mentioned above, the setup was very stressful. At that time they didn't have an assigned 'reporting' person to take me by the hand and walk me through all the custom reports I needed to create. HOWEVER, now that time has passed, I'm a pro at the reporting and am VERY pleased how customizable the reports are. Our assigned product knowledge person is VERY available and super pleasant to deal with. I'll often ask her "I need a report that will give me XYZ" and she'll respond immediately with a path to get to the right report. The way reports are named took some getting used to too.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I absolutely LOVE their customizable reporting feature. Once you get a handle on where each column pulls from it's super easy to create all kinds of custom reports.

#### Cons

The initial setup was stressful. They needed an assigned reporting person to help you through those first few months of creating custom reports. But I think they've corrected that now.

#### Reasons for switching to Entrata

Primarily financial. But reporting came into play too. RP is still using the 1997-2003 version of Excel in the downloads. And their Excel docs are really hard to work with.

---

### Entrata is difficult to use

- Overall rating: 2/5
- Reviewer: Marilyn M.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have been in property management for over 30 years and this is the worst software program that I have ever had to use.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

The ability to sent messages to the resients.

#### Cons

This program was so difficult to navigate. Entrata made multiple changes which would not make the system any easier. Customer service was horrible

#### Reasons for switching to Entrata

I changed properties and property management company

---

### You Won't Regret Switching

- Overall rating: 5/5
- Reviewer: Luke H.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It has been a great switch from our company. The customer service is top-notch.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the ease of use of Entrata and time savings

#### Cons

That it doesn't work well to do accounting for our management company (accounting for the properties work fine)

#### Reasons for switching to Entrata

Behind the times, bad product integration and bad customer service

---

### Positive Overall!

- Overall rating: 5/5
- Reviewer: Croy B.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very positive! We have to use both Entrata and Yardi and I much prefer Entrata. It's easy to track leads as well as look at prior notes for residents profiles.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use. It's easy to find tabs regarding lead management and functions quickly. Resident portal is typically pretty easy to use in terms of finding documents, lease subjects, etc.

#### Cons

The ledger can sometimes be confusing to read regarding when things are subtracted or added. There's not much indication besides parentheses.

---

### Great Program

- Overall rating: 4/5
- Reviewer: Tina W.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, I have had a great experience with Entrata. It was very easy to learn coming from a different program with my last company.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The program is very user friendly. It is easy to navigate and to teach others to use. I came from using a different software, but had no issues with the transition.

#### Cons

I do have issues sometimes with it glitching where I will be typing an email to a resident and when I hit send it is all of a sudden in another account and giving an error about the email.

---

### Easy to Use

- Overall rating: 5/5
- Reviewer: Jose R.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall it has made work easier for managing my residents and making it easier to keep track of the activity that is done.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy understanding to use the system and understanding on how to manage your accounts and residents issues.

#### Cons

It can be slow from time to time but it depends mainly on the flow of traffic you generate. if its a lot its hard for it to process

---

### Entrata: Fix Text Messaging!!

- Overall rating: 4/5
- Reviewer: Ania J.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Entrata was very easy for me to pick up and learn. I've also enjoyed seeing the new permissions after getting promoted twice.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

I think Entrata's current set-up makes it very easy to manage leases. The set-up correlates to steps in their processes.

#### Cons

The text message center. I wish our text message held onto the feed like our activity log does. The messages shouldn't disappear if someone on your feed has the availability turned on, especially if their not the one dealing with said prospect. We're all constantly doing the same things, so having to ask other employee what does some of these text say slows us down.

---

### Service Manager

- Overall rating: 5/5
- Reviewer: Michael G.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

overall a great tool. It pretty much does it all, as it relates to maintenance, turns, and preventative maintenance.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is a tool for the the maintenance team and allows you to track progress throughout the work order.

#### Cons

At times the phone freezes up when adding pics to work order. It just slows down the process and is frustrating.

---

### Great customer service

- Overall rating: 5/5
- Reviewer: Ciara B.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

All the customer service agents are friendly and helpful. The hours of assistance are great especially in this line of work

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Customer support and user friendly interface. Makes my job much easier in comparison to other system I've used in the past

#### Cons

no cons at this time entrata is the easiest system I used thus far in my 8 years of working in property management.

---

### Entrata Review

- Overall rating: 5/5
- Reviewer: Toni P.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Entrata is very helpful for me as a Leasing Agent, I love coming in in the mornings and checking Entrata to see what the day will look like with leads and prospects.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the organization it brings when receiving leads and reaching out to prospects. I also like being able to reach out to multiple leads at a time.

#### Cons

There is not really much I dislike about Entrata, but I do notice some screenings take longer than others to complete.

---

### Excellent!

- Overall rating: 5/5
- Reviewer: Paris K.
- Verified reviewer: Yes
- Industry: Utilities
- Company size: Self-Employed
- Product usage: Used monthly for less than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Entrata was easy to use and didn’t really give me any issues with the interface and I’d use it again if I could.

#### Cons

There wasn’t anything I disliked about Entrata. It was great and very easy to use! I wish I had access to it again.

---

### AP Supervisor

- Overall rating: 4/5
- Reviewer: Courtney C.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall I am happy with the product. If I need help, our sales rep is always available, and I am able to do my job efficiently.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like that we can keep everything in one place. All payments, refunds, reports, etc. It is easy to use, and you can filter down to exactly what you're looking for.

#### Cons

We use another third-party payment program to pay out checks. Once we transfer the pay file into that program, all payments in Entrata show as reconciled. If a check does not get cashed, and we have to reissue payment, we are not able to void the payment in Entrata. We have to duplicate the invoice, which really muddies up our invoices and confuses issues. We are able to void BillPay payments, so I don't understand why we are not able to void third-party payments. I have asked repeatedly for this and am always met with resistance.

---

### Community Manager

- Overall rating: 5/5
- Reviewer: Trisha B.
- Verified reviewer: Yes
- Industry: Commercial Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have enjoyed having it because I came from older software so it has been exciting to have a lot more on Entrada you can do.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's great for renewals and leases and applications

#### Cons

It sometimes takes a minute to load something

---

### Finding stuff is easy, unless it's in the incomplete section.

- Overall rating: 4/5
- Reviewer: Chelsie S.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It has been a learning curve. I spend most of my days helping people fix errors they are running into with both Entrata and Vendor Access.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like the ease of searching. If I need to find a unit, it's easy to search. If I need to find something related to "Fire" it's easy to find.

#### Cons

The redundancy. I have to now put a note before or after I delete something because my deletion notes no longer transfer. We can't search incomplete Invoices in the system. Anything that happens in the incomplete invoices isn't tracked. I can't see who deleted what, because it is not searchable.

---

### Entrata Experience

- Overall rating: 4/5
- Reviewer: Rolanda C.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Good system and easy to use, pricey really needs to figure out how to have integration with VOIP like Rent Manager does

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

great user interface great workflow capabilities great task management - with red and yellow color coding

#### Cons

where they really need to improve is the outgoing and incoming calls does not integrate into the platform

---

### Usage and issues with Entrata.

- Overall rating: 4/5
- Reviewer: Brendan W.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Pretty good with a slight learning curve but my issues are quickly addressed and rectified.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The ability to organize and download data to a spreadsheet is invaluable.

#### Cons

The mobile app is buggy is unusable even with a stripped down version of the desktop version.

## More reviews

[Next reviews](https://www.softwareadvice.com/property/entrata-profile/reviews/?page=2)

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Entrata Reviews, Pros and Cons - 2026 Software Advice