



Income statement




Supported Operating System(s):
Web browser (OS agnostic)About Entrata
Entrata is a cloud-based property management solution that features property accounting, facilities management and resident management. The solution includes invoice creation, vendor management, bank reconciliation, lead management, intercompany transactions and work order management. It also provides open APIs for integrations with third-party solutions.
Entrata helps accountants make adjustments or payments in real time, and they can create income statement and balance sheets using current data. Property managers can also create new budgets, assign specific items to portfolios or duplicate budgets that can be emailed or downloaded. The solution also lets leasing agents track rentable units, send bills to residents, assess late fees and collect rent.
Income statement
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.0
Value for money
4.5
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
August 2018
Anonymous
Company Size: 501-1,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Functionality
5.0
August 2018
Always improving
Pros
Entrata makes the multifamily industry so much easier. They are always updating their software with amazing innovation. The settings and features are endless. They have a full time support team, trainers who do daily webinar trainings, as well as the option to come out on site and train, and they also offer a customer success manager who works with you daily to ensure that your company is succesfull while using Entrata.
Cons
Because of the large amount of setting and feautre options, Entrata can get messy quickly. They also have struggles at times when it comes to large influxes such as rent week or stundent turn as well as when they release one of their updates every two months.
May 2020
Anonymous
Company Size: 5,001-10,000 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Customer support
4.0
Functionality
4.0
May 2020
Depends On Your Goals
Overall Entrata attempts to consolidate functions and create a more seamless user interface and navigation, however this has been at the expense of having less powerful software (in relation to competitors). I think Entrata would be best suited for smaller properties.
Pros
Entrata has many small functions that come in handy, such as report styles, package management, and ease of assisting residents with their online ResidentPortal account.
Cons
Unfortunately, I found Entrata to have minor glitches when trying to manage a large volume of properties or units. There have been compatibility issues with various platforms from the resident's perspective, and things like the "leasing workflow" and synchronization with other property management software like Yardi presents many obstacles/inaccuracies, especially with certain formats of Yardi Voyager.
Reasons for Choosing Entrata
While I did not handle financials for implementation, Entrata created a suite that would seemingly create a more fluid, clean, and interactive resident experience. While this is the case most of the time, there are (not often) shortcomings.
January 2021
Keith from Quest Management Group
Company Size: 51-200 employees
Industry: Real Estate
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
January 2021
Good operational management tool
i enjoy using the software. it is very useful. we have been noticing a high volume of user related issues on the resident end of the platform. We would like for the help desk to be more responsive to resident issues. often times the resident is directed back to the property level for assistance. we spend various time weekly attempting to troubleshoot resident issues that should be solved on the customer support end to assist the resident
Pros
simplified solution for our daily operational needs
Cons
the software can present challenges in our daily usage at times. some of the issues might be permission based related features also
Reasons for Switching to Entrata
ownership change
March 2018
Victoria from Knights Circle
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
March 2018
It wants to be user-friendly but it fails with glitchy software
Ease of management. I can view information pretty easily. The reports are useful. As well as message center's ability to communicate with our large community.
Pros
There's a lot of information available to work with. I can run reports and add notes pretty easily.
Cons
Glitches. I have to put in a support ticket about once a month, which has vastly improved from the once a week in previous years.
December 2020
Noelle from Valcap
Company Size: 51-200 employees
Industry: Real Estate
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Entrata - leasing in the future
Excellent
Pros
The reporting and leasing experience side is phenomenal. It’s leasing reporting is so granular!
Cons
Nothing - maybe that they weren’t created sooner
Reasons for Choosing Entrata
Service, technologically advanced
Reasons for Switching to Entrata
The archaic system was silly and outdated