# Entrata Software Reviews, Demo & Pricing - 2026

> Review of Entrata Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/property/entrata-profile

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Entrata

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Overview

[Reviews](https://www.softwareadvice.com/property/entrata-profile/reviews/)[Alternatives](https://www.softwareadvice.com/property/entrata-profile/alternatives/)

# Entrata 2026: Benefits, Features & Pricing

Wondering if Entrata is right for your organization?

Our Property Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Entrata

4.6

[(444)](https://www.softwareadvice.com/property/entrata-profile/reviews/)

FrontRunner 2026

Pricing

Pricing available upon request

### About Entrata

Entrata is a comprehensive property management operating system for multifamily communities worldwide. It unifies leasing, operations, and resident engagement into a single, connected system. Through unified workflows and a shared data layer, Entrata eliminates silos and reduces manual processes, creating a system that doesn’t just support work, but actively executes it. The result is greater efficiency, fewer operational gaps, and improved performance at scale.

At the center of this platform is Entrata’s Layered Intelligence (ELI+), which delivers purpose-built AI across the most critical moments in the resident lifecycle, including leasing, payments, renewals, and maintenance. From lead conversion to lease signing, ELI+ automates follow-ups, answers prospect inquiries, schedules tours, optimizes rent collection, ensures secure renewals, and streamlines service requests. By embedding intelligence directly into workflows, ELI+ enables teams to operate more efficiently while focusing on high-impact work that drives stronger NOI.

Entrata is powered by two core experience platforms: the Operations Experience Platform (OXP) and the Homebody Resident Experience Platform (RXP). OXP tra...

nsforms property management into an AI-native operating environment where human teams and AI agents work together seamlessly. With built-in automation, governance, and visibility through tools like OXP Studio, operators can manage, monitor, and scale their operations with greater consistency, control, and confidence. On the resident side, Homebody Resident Experience Platform (RXP) delivers a modern, unified app that brings every interaction into one place. Residents can make payments, submit service requests, access renters insurance and deposit alternatives, build credit through rent reporting, and engage with their community, all within a single experience. For operators, this unified platform enhances resident satisfaction and retention while unlocking new ancillary revenue opportunities and enabling customizable, brand-aligned experiences. Together, these capabilities power Entrata’s vision for Autonomous Property Management™, an AI-native, agentic approach where workflows are coordinated and executed across the entire property lifecycle. Instead of relying on teams to manage every task manually, Entrata enables a system where technology and automation drive consistency, speed, and better outcomes, giving operators the freedom to scale efficiently and operate on their own terms.

Wondering if Entrata is right for your organization?

Our Property Management Software selection experts can help you in 15 minutes or less.

## Entrata User Interface

## Popular Entrata Alternatives

Main Product

Entrata

4.6

[(444)](https://www.softwareadvice.com/property/entrata-profile/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.59Value for money
-   4.45Customer support
-   4.47Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/)

4.5

[(2232)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/)

Ratings Breakdown

-   4.32Ease of use
-   4.37Value for money
-   4.43Customer support
-   4.27Functionality

Pricing

Starting at $62.00 per month

Get Price

Alternative Product

[DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/)

4.8

[(705)](https://www.softwareadvice.com/property/doorloop-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.68Value for money
-   4.84Customer support
-   4.69Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/)

4.2

[(334)](https://www.softwareadvice.com/property/yardi-breeze-profile/reviews/)

Ratings Breakdown

-   4.26Ease of use
-   4.19Value for money
-   4.19Customer support
-   4.07Functionality

Pricing

Starting at $1.00 per month

Get Price

Alternative Product

[Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/)

4.6

[(628)](https://www.softwareadvice.com/property/rent-manager-profile/reviews/)

Ratings Breakdown

-   4.43Ease of use
-   4.61Value for money
-   4.73Customer support
-   4.51Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Innago](https://www.softwareadvice.com/property/innago-profile/)

4.9

[(516)](https://www.softwareadvice.com/property/innago-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.95Value for money
-   4.88Customer support
-   4.77Functionality

Pricing

Available upon request

Get Price

## Entrata Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Entrata Features

-   Popular features found in Property Management
    
    Commercial Properties
    
    Communication Management
    
    Contact Management
    
    Document Management
    
    For Residential
    
    Listing Management
    
    Online Payments
    
    Rent Collection
    
    Rent Tracking
    
    Tax Management
    
    Tenant Tracking
    
    Work Order Management
    
-   More features of Entrata
    
    Accounting
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    Analytics
    
    API
    
    Background Screening
    
    Billing & Invoicing
    
    Client Portal
    
    Commercial Property Management
    
    Commission Management
    
    Credit Card Processing
    
    Credit Check
    
    CRM
    
    Customer Database
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Document Storage
    
    Electronic Payments
    
    Equipment Management
    
    Expense Tracking
    
    Facility Asset Management
    
    Faculty/Staff Management
    
    Financial Management
    
    Financial Reporting
    
    For Commercial Real Estate
    
    For Property Managers
    
    For Real Estate
    
    General Ledger
    
    Insurance Management
    
    Inventory Management
    
    Invoice Management
    
    Late Fee Calculation
    
    Lead Management
    
    Lease Management
    
    Lease Tracking
    
    Maintenance Management
    
    Maintenance Scheduling
    
    Occupancy Management
    
    Owner Portal
    
    Payment Processing
    
    Performance Metrics
    
    Portfolio Management
    
    Property Database
    
    Property Management
    
    Recurring/Subscription Billing
    
    Reminders
    
    Reporting & Statistics
    
    Reservations Management
    
    Residential Properties
    
    Scheduling
    
    Task Management
    
    Template Management
    
    Tenant Management
    
    Tenant Portal
    
    Tenant Screening
    
    Third-Party Integrations
    
    Transaction History
    
    Vacancy Management
    
    Vendor Management
    
    Web-based Deployment
    
    Website Management
    

## Entrata Integrations

RealPage

Integration rated 4.2 from 22 reviews

Google Analytics 360

Integration rated undefined from -1 review

Domo

Integration rated undefined from -1 review

## Entrata User Reviews

Overall Rating

4.6

Ratings Breakdown

5

66%

4

28%

3

4%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.5

Functionality

4.5

RW

Ruben W.

Verified reviewer

Real Estate

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

On it's way to being 5 stars

4

I would say it was challenging at first, becuase I was accustomed to using Building Link and it was easier to navigate that software.

Ratings Breakdown

3

Ease of use

Previously 4

4

Value for money

5

Customer support

4

Functionality

Pros:

For the most part it is very inclusive in that it gives a user access to most of the features that you need to interact with and assist residents.

Cons:

I think it could be more user friendly when it comes to creating or adding things like permissions to enter for residents.

Reasons for switching to Entrata

It was the company's decision, and the staff had to begin using the product

Read More

BM

Breyden M.

Verified reviewer

Real Estate

201-500 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Centralized Management Made Easier

5

Overall, Entrata is a powerful tool for property management administration, particularly for teams that manage multiple units and require centralized access to leasing, payments, and reporting. While there’s a learning curve for advanced features, the platform ultimately streamlines day-to-day operations and improves workflow efficiency.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

As an administrative user, Entrata provides a comprehensive platform for property management, combining leasing, payments, and reporting in a single system. The dashboard is fairly intuitive, making it relatively easy to navigate between resident accounts, maintenance requests, and financial reporting. The system excels in streamlining workflows like generating leases, processing renewals, and tracking payments. Reporting tools are robust, allowing admins to pull detailed financial and operational data efficiently. The integration of modules like maintenance, resident portals, and communication tools adds convenience and reduces the need for multiple platforms.

Cons:

There are some challenges. Performance can lag when handling large batches of data, and occasional system crashes require reloading or contacting support. Certain features, such as bulk updates or custom reporting, can be less intuitive and may require training or trial and error to fully utilize. Support is generally responsive, but resolution times can vary depending on the issue’s complexity.

Reasons for switching to Entrata

Conditions and processes that were set up before I joined.

Read More

CS

Cheree S.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2024

Entrata versus Other Software

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Entrata is very user friendly. Also, if you ever have issues, it is very easy to speak to customer support. They actually answer the phone.

Cons:

I have not found any cons since I started using Entrata.

Read More

DG

Denise G.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Love/Dislike Relationship with Entrata

4

It has been challenging at times to learn the "ways of Entrata," as I have used and loved OneSite for many years before starting with Entrata at this company.

Ratings Breakdown

4

Ease of use

4

Value for money

3

Customer support

4

Functionality

Pros:

There are few things I truly do like about Entrata. The dashboard, by far, is the best though. I like the way it shows me my day and when I click on each tab, gets me what I need to clear it.

Cons:

The click-throughs to get to one report or tab and the new renewal generator. NO THANKS. I also cannot stand when you go to look at a renewal or anything now on a resident's main tab and it makes you have to "close" out to get back to the beginning. Noooo. Just no.

Reasons for switching to Entrata

Not 100% sure, I didn't work for this company at the time.

Read More

HH

Heather H.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Entrada Review

5

Over all experience has been a pleasure. Every time that I have had to call customer service has been very efficient . The system is user friendly and easy to learn.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Entrada is very easy to navigate. The customer service department is amazing. They are always friendly and help in a timely manner as well as follow up to make sure we are good.

Cons:

There really is not anything I do not like about Entrada. I have always had a good experience with the system as well as customer service

Reasons for switching to Entrata

I worked for a temp service as assistant property manager. They used onsite. So it was not my decision to make. I have used Yardee and Onsite and Entrada by far was much more efficient and user friendly. Customer service was no where near as helpful and that is if you could even get someone to answer any question one might have.

Read More

AD

Andrea D.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Entrata Review

5

So far the experience has been rocky, but working through all the processes and finding who has authorization for which , and utilizing the text enjoinment to test out theories

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Full visability on all tasks, from Prospects to residents and renewals. It's user friendly to navigate once you understand how it works. Easy to pull dates and track data. Customers questions and concerns are all logged in the profile making for easy tracking

Cons:

Right now all departments are working out of one " contact needed " we are finding it challenging and wishing there was a way to separate the contacts needed by department ( Leasing, Tenant Relations and Maintenance )

Reasons for switching to Entrata

for full visibility, start to finish hold all documents, process rent

Read More

BH

Bryan H.

Verified reviewer

Real Estate

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Entrata - Valuable Asset

5

Entrata has been great to work with. Our dedicated account rep and having an assigned CSM without having to meet standards of size or spend before getting this has been invaluable.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Entrata setup is very flexible and allows us to be able to setup and maintain the system for our optimum level. The ability to customize reporting and to move columns and add in calculations makes reporting impactful.

Cons:

Because the system is so customizable, have to keep in mind that we need to review all of the individual setups and make tweaks as necessary. Because a setting is one way in another system, does not mean it is the same in Entrata. Ask lots of questions and review all settings thoroughly.

Reasons for switching to Entrata

Service and pricing were the main driving factors.

Read More

AS

Amanda S.

Verified reviewer

Accounting

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

MY favorite software

5

very easy to navigate and the reports are easy to pull , I love that right when you log into the dashboard you can see everything you need to do .

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

How user friendly the dashboard is. From the guest card to the move out, everything is very simplified.

Cons:

There is really nothing that I don't like about Entrata. Everything is very simplified and the fact that you can pull up your occupancy right then and there is amazing.

Reasons for switching to Entrata

it was old school and no user friendly, expecially with reports

Read More

TM

Tiffany M.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Entrata powers our company!

5

Overall we love working with Entrata, great people who run the company, great reps, and it is the powerhouse of our company operationallyy

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Really all encompassing, reliable property mangement software that has helpful, knowledgable employees

Cons:

They try to expand to create every relevant product and thus don't make any singular product excellent (besides core)

Reasons for switching to Entrata

Needed more features and believed in their mission

Read More

CB

Clara B.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

Love this program

5

Loved it and would recommend to anyone the good out ways the cons for Entrata it has been one of my favorites and easy to understand

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The system was easy to use and efficient for property management needs as a property manager for day to day needs

Cons:

It allowed duplicate applications Restrictions not able to change dates for renewals or make ready bored dates

Reasons for switching to Entrata

My property had a management switch and they use Resman

Read More

Showing 1 - 10 of 444 Reviews

[See All Reviews](https://www.softwareadvice.com/property/entrata-profile/reviews/)

## Entrata Popular Comparisons

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