SimplifyEm Property Management Software

Very easy to use at low cost

Pros

I really like on how fast you can learn to use the tool and add your first property in less than 5 minutes.

Cons

It has some limitations compared to thinks like Quicken where you can easily add things like general expenses.

Customer service is the worst!!

I call and get hung up on. I call back because renters are complaining they are no longer taking payments on the 1st but now the 3rd without asking the account representative to approve this change. Second, renters today show they underpaid the rent to but were all paid up yesterday. I checked as rents are due. All customer service says is, "What did I do wrong, I need to fix this." As tried to explain was I didn't do anything but log on from yesterday and now I have to go in and fix it. What I should have heard was - let me see what happened... What I wanted to know was -did an update happen? By the way, in the background of the phone call before I hung up was the phone ringing and ringing and lots of voices so something happened.

Pros

Options for keeping track of expenditures and online payments. The feasibility for the renters to make payments and for me to keep track.

Cons

Customer Service!! Customer service will take no responsibility. This is the second time I have logged on and balances have changed. Don't trust this

Easy product to implement

Pros

menu driven steps in program overall. I do like the options offered in relation to multiple properties.

Cons

need to make easier integration into website of company. Im also looking for price options on tenant background prices.

Great product!

Pros

I highly recommend helps us keep try of all rents and Tenants and even lets up set up online billing!

Cons

I do wish it integrated with our accounting software but I am happy with what it does do and will continue using it.

Property management made easy

Software advice guided me to three good companies. For the size of our business SimplifyEm seemed the best fit. And their emails were very helpful and non- aggressive.

Pros

It is user-friendly and the cost seems reasonable. Tutorials are available as needed and
customer support is always available. Information is easy to enter and to edit, if necessary.

Cons

I may be wrong but it doesn't download into Quicken. We are just getting started with this
software so there aren't any defects, if any, that can be mentioned here.

Not integrated correctly!

Great price but not worth the effort, especially if you have tenants who never read their emails.

Pros

Good place to store information on tenants and good email capabilities. Good price but may be worth it to get Pro.

Cons

Too many pages to go back and forth between; units, tenants, rents are all on separate "pages" so you are constantly going back and forth. I don't have the Pro version so reports are very limited too.

A little more than Okay!

Pros

This software becomes easier to use as you gain familiarity with it so it is important for you to actually get hands on with the software. It does help keep everything organized and their customer service is great, they'll walk through whatever problem you are having.

Cons

SimplifyEm would benefit from better training, I'd rather have information available or a video that I can watch instead of having to call. Improve that and it'll be even better.

Pretty good.

Pros

The software is pretty easy to use after playing with it a couple of times. Everything looks organized.

Cons

When first setting up tenants, there is an area to enter the flat late fee and daily fees after but I'm not sure if they actually work because the rep that walked me through how to use it he manually put in the late fees. I wouldn't like having to do that with each tenant. Hopefully its just a misunderstanding on my part. I will find out soon.

Simple yet Satisfying

Pros

This management software was better than I gave it credit for. It was the first software I used before switching to a more robust (read: costly) system. For the price, I think SimplifyEm is the best bang for your buck. While it doesn't seem intuitive at first, It's much easier to work with than some of its more complicated competitors.

Cons

It did not have a standalone app and relied on their mobile website to support my mobile needs. It got the job done, but it wasn't nearly as seamless as it could have been. SimplifyEm also doesn't offer some of the training that other software options offer.

Easy To Use

Pros

Inexpensive
Great Customer Support
Easy for Tenants to Use
Easy Access
The site is organized.
Nice integration to online rent payments.

Cons

I wish more notices could be automated.
Extra added fees
I wish the site could send bills and integrate with banking accounts

So far loving it and the customer support is just as good if not better than the reviews stated.

I highly recommend this company and their program.

Pros

A full suite of leasing and management and cloud-based! Also, a system that should be a good fit for any size person or company and with room to expand! The integration of the Trans Union credit/criminal history site is a huge plus as well.

Cons

Nothing so far, just the learning curve with a new system. I've gone from a Quicken, stand-alone program to this fine product and it'll just take a little while to get used to all the bells and whistles.

Great program base software.

Pros

Advertise as an accounting management made easier with some solution to owners to use, but it really a simple web base software.

Cons

Reports are not really detailed enough for the owners. I think maybe adding more details to the report will be a good asset.

Awsome

In the beginning I had lots, of questions from customer support, not one time did the CS person roll their eyes or exhale when i was asking questions.

Pros

ease of updating information, customer support is unbelievable and all support i have talked to speaks English and they can understand me and i can understand them. Thats a WOW

Simple and basic

Pros

Simple and basic set up. Not very confusing and pretty straightforward with there features and what they have to offer

Cons

Compared to the other well known brands out there this one lacked some technology and more advanced features.

Makes management a whole lot easier!

I love using the software since it keeps on top of all my properties and any pending items I need to do or charge!

Pros

It´s simple to use, ready when I need, great features and works in all of my daily management tasks. I´ve become more organized with billing and have more time attending my clients one on one. It´s all in all made my small business & life much easier. Thanks so much!

Can be used anywhere

On top of everything SimplifyEm is a web-based software and can be used from anywhere with access to Wi-Fi. I recommend the software to property managers and any owner of a rental property.

Pros

SimplifyEm makes tracking rent and payments simple. It has made it easy for me to collect rents online and monitor all my property expenses in one place. I can store lease agreements so I can access them easily in the application. I use it to send email to my tenant, provide them with any notices. I like rent reminders and ability to track maintenance requests.

Cons

I wish I could use the application offline. Some of the forms like lease agreements, notices to quit, notice to pay can be accessed offline but I cannot do data entry offline.

A set up for managing property

Pros

Basic set up makes it easier to use some may not like it. The price point is much better than the bigger and better managing software out there.

Cons

Not many bells and whistles with this software set up. Just a basic set up not many features as the other softwares for managing property out there.

A Huge Time Saver!

This is the perfect app for someone who needs a place to track tenant information and leases while keeping a history of past tenants and what work orders and requests have been submitting while consolidating expenses. The tracking of all tenant communication in one place makes so easy to lookup information and avoid any miscommunication and legal issues.

Pros

As a property owner, SimplifyEm has decreased my workload and saved time. I can easily see work orders and expenses at a glance while collecting payments and see all tenant communication in one place. I like how I can set up rent reminders to invoice my tenant every month automatically. This has helped get rent on time every month. SimplifyEm has freed up my time and streamlined my property management tasks into a manageable process so that I spend less time on managing property.

SimplifyEm Simplified My Life

I am an accidental owner of rental property, and SimplifyEm has truly made it easy.  The ability to easily track all of the information and being able to generate a tax report at the end of the year has taken the fear of failing a tax audit.  It has reduced my paperwork significantly, and there are fewer errors as SimplifyEm keeps track of every aspect of the management of our property. 

Pros

SimplifyEm allows property managers and landlords to keep track of a multitude of their responsibilities including work orders and repairs, rent/lease payments, lease documents, create invoices, track deadlines, and many more features.  SimplifyEm also allowed me to send emails, rent reminders, rent receipts, and notices. 

SimplifyEm’s ease of use is one of its best features.  The interface makes it intuitive to use to even those like me who aren’t experts in technology.  The software seamlessly works with Excel and QuickBooks, so you can export to those programs easily if necessary.

Cons

Initially, when I started using the software, I had to call support couple of times. They were quick in answering my questions or responding to me on weekends. I wish they would add phone support over the weekend as some of us like to catch on some work on weekends.  SimplifyEm has many features such as work orders that are not of value to a property owner like me. If there is a way to hide these features, it will make the application even more easy to use.

Easily manage properties with no hassle

The core benefit for me is the automation – Instead of having to do the same things over and over again on a monthly basis, SimplifyEm helps me do the things that I had to manually do before.

Pros

The software minimize issues with the burdensome and time eating tedium of tracking income and expenses on every single one of my properties. One of the best things is being able to view the dashboard and be able to not just be a passive recipient of information but also being able to actively charges fees, keep up with the balances of tenants. I've found that communication with tenants is usually difficult when reaching out and keeping track of who did this, who needed extra time to pay, etc. With SE, I have been able to streamline a lot of it and minimize communication on my end and those who help me. Me and my team can pick up where the other has left off.

Cons

Another major concern I had was being able to adapt to the software, we've had experiences in the past where it took months to adjust and I was even more confused after trying to use something that is supposed to help me out and MINIMIZE my time spent on this. The experience with SimplifyEm was much better, no issues in how to use the platform, it was much more intuitive. I was able to pick up the app and run with it. I wish the company adds even more FAQs as I had to call support few times.