SimplifyEm Property Management Software


 

SimplifyEm is a property management software designed to meet the requirements of small and mid-sized landlords and property managers. The web-based solution offers features like property accounting, tenant management, lease tracking, bank reconciliation, maintenance scheduling and vendor management.

SimplifyEm's accounting module manages accounts payable and receivable and tracks any recurring charges along with complete transaction history. The solution is also capable of generating monthly statements and exporting the rent records to integrated applications like QuickBooks and Excel.

With SimplifyEm, property owners have a better visibility of their occupied and vacant units. The solution offers tools to capture tenant details, monitor insurance, store lease agreements, track deadlines, create invoices, and collect online rent payments. Property owners can send bulk notices or group emails for rent reminders, maintenance alerts, site visits or any other news that need to be shared with all tenants.

SimplifyEm is suitable for landlords and property managers of apartments and single-family residential communities with up to 500 units. Since it is a web-based application, users can access SimplifyEm from anywhere, around the clock. The solution comes with a free of cost training and support, available through email and phone calls.

 

SimplifyEm Property Management Software - Property Worksheet
 
  • SimplifyEm Property Management Software - Property Worksheet
    Property Worksheet
  • SimplifyEm Property Management Software - Maintenance Tracking
    Maintenance Tracking
  • SimplifyEm Property Management Software - Activity Center
    Activity Center
  • SimplifyEm Property Management Software - Reports
    Reports
  • SimplifyEm Property Management Software - Tenant Center
    Tenant Center
  • SimplifyEm Property Management Software - Tenant Portal
    Tenant Portal
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

72 Reviews of SimplifyEm Property Management Software

 

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Software Advice Reviews (71)
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Showing 1-20 of 71

Jennifer from Oil & Energy
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

SimplifyEm Simplified My Life

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am an accidental owner of rental property, and SimplifyEm has truly made it easy.  The ability to easily track all of the information and being able to generate a tax report at the end of the year has taken the fear of failing a tax audit.  It has reduced my paperwork significantly, and there are fewer errors as SimplifyEm keeps track of every aspect of the management of our property. 

Pros

SimplifyEm allows property managers and landlords to keep track of a multitude of their responsibilities including work orders and repairs, rent/lease payments, lease documents, create invoices, track deadlines, and many more features.  SimplifyEm also allowed me to send emails, rent reminders, rent receipts, and notices. 

SimplifyEm’s ease of use is one of its best features.  The interface makes it intuitive to use to even those like me who aren’t experts in technology.  The software seamlessly works with Excel and QuickBooks, so you can export to those programs easily if necessary.

Cons

Initially, when I started using the software, I had to call support couple of times. They were quick in answering my questions or responding to me on weekends. I wish they would add phone support over the weekend as some of us like to catch on some work on weekends.  SimplifyEm has many features such as work orders that are not of value to a property owner like me. If there is a way to hide these features, it will make the application even more easy to use.

 
 

Alan from Computer Software
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Easily manage properties with no hassle

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The core benefit for me is the automation – Instead of having to do the same things over and over again on a monthly basis, SimplifyEm helps me do the things that I had to manually do before.

Pros

The software minimize issues with the burdensome and time eating tedium of tracking income and expenses on every single one of my properties. One of the best things is being able to view the dashboard and be able to not just be a passive recipient of information but also being able to actively charges fees, keep up with the balances of tenants. I've found that communication with tenants is usually difficult when reaching out and keeping track of who did this, who needed extra time to pay, etc. With SE, I have been able to streamline a lot of it and minimize communication on my end and those who help me. Me and my team can pick up where the other has left off.

Cons

Another major concern I had was being able to adapt to the software, we've had experiences in the past where it took months to adjust and I was even more confused after trying to use something that is supposed to help me out and MINIMIZE my time spent on this. The experience with SimplifyEm was much better, no issues in how to use the platform, it was much more intuitive. I was able to pick up the app and run with it. I wish the company adds even more FAQs as I had to call support few times.

 
 

Ron from Lee Family Trust
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

For the non-bookkeeper types

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My bookkeeper has everything in Quickbooks, but I have no idea how to get a meaningful report.
This program makes it easy to see how each and every property performs.

Pros

Ease of use. I am a visual type person.
Tracks everything and gives me relevant reports.
Let's me see which properties are the better performers and helps me fine tune the others.

Cons

Not all functions are obvious. I've had to call tech support a few times, but they were great at walking me through it.

 
 

Rich from Greenwood Properties
Specialty: Apartments / Multi-family
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Really, simply fantastic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Need to write a check to a vendor? Click. Need to enter a check from a tenant Click. Need to generate a report combining rent, repairs and other factors so you can know where your profit and loss is? Click. Really it’s a fantastic software works for landlords like me.

Pros

SimplifyEm is really, simply fantastic—for landlords like me, mostly because SimplifyEm makes the mundane automatic, and the difficult simple. There are many factors, every day, that I have to deal with, and SimplifyEm combines the all. Everything is connected. The system alerts you to a whole host of things, so you can see at a glance what tenants have paid, which are currently late for rent, which repair tasks are open, and various other factors.

Cons

The software enables export to QuickBooks and transactions to a spreadsheet. In future, I hope it enables export of all reports to spreadsheets

 
 

Karen from Jackson Investment
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

SimplifyEm met all my property management needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As a vendor that offers free training and also support through the phone and via email, SimplifyEm support is very easy to contact. It has helped me get organized and automated right away to fit my specific needs.

Pros

SimplifyEm has been the answer for managing my residential rental properties. Because it is a web-based application via the Internet, I can access it from anywhere, anytime.
As a property manager, I have automated tracking income and expenses on each of my properties, charging fees, handling tenant balances, collecting payments online, and communicating with tenants through tenant portals and notices. I no longer have to keep track of my information manually for each property and have saved time by automating statements, notices, and fees. I do not have to deal with piles of paper anymore, and I have eliminated spending time on repetitive activities.
When a tenant sends a maintenance request, I track work orders and repairs via the calendar so I know when to buy equipment, schedule my maintenance personnel, and see the history for each tenant/apartment. The task center has all of my information as a single place to track all communication history with vendors, owners, and tenants. I attach supporting documents. I create invoices, track deadlines, store lease agreements, monitor insurance, and capture tenant details all in one place. When I need to, I send group emails/notices for site visits, maintenance alerts, rent reminders, and any other news that needs to be shared with all tenants.

Cons

SimplifyEm’s accounting module manages accounts payable and receivable and monitors any recurring charges along with a complete transaction history. I use QuickBooks for payroll and can easily export other transactions. I use the banking feature so I can print checks, access bank accounts, perform reconciliations, view bank balances. I had to adjust the margins.

 
 

Susan from Real Estate
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Excellent Property Management System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a very good software program and I looked at several options. I'm pleased with my choice. I've called the Customer Service so much, they know me by name!! Always very helpful.

Pros

Detailed Reports for Owners, Supports Online Banking Services for Owners and Tenants, Excellent Customer Support

Cons

I had difficulty learning the flow process and getting properties loaded in the beginning, but Simplifyem had a training call with me and that helped considerably.

 
 

Stephen from Dilithium Consulting
Specialty: Co-op
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Easy to use property management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you aren’t tech savvy and want to save time each month, this software will help you a lot. I like it as it has made property management job easy.

Pros

Simplifyem is a simple and straightforward property management software. Everything is categorized in sections so you’ll never get confused especially if you’re not tech savvy like myself. It’s easy to set everything up and doesn’t take long. There’s a bunch of reports and I love how they’re so easy to run.



At the end of the month, I can quickly send out owner statements. I also send out rent receipts to all my tenants in bulk all at once just by a single button so I’m not doing them one by one like how I used to. My tenants also send maintenance requests through their portals which is really convenient because I can just create a work order and assign it to a vendor right away. Customer Service is great! They walked me through on setting up online payments. They even offered to set them up for me at no extra cost. My tenants now pay on time and some don’t need to login each month since they’re setup on automatic withdrawals. This really helps when paying my owners online as well.

Cons

None, software works as expected and the functionality is easy to use which will be of a benefit to non tech savvy users

 
 

Cyndi from B & H Investments
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

It has been easy to use and produce reports, the one call I have made to support was answered promptly and my question was easily resolved.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The software has the ability to connect to quickbooks and electronic payment ability
I think as we grow and can afford more it will simplify some of the dual entries

Cons

I wish at the the entry level, up to 10 properties would connect to quickbooks. We receive all payments electronically and send payments that way but I have to do in 2 separate softwares

 
 

Kathy from KMF Properties Llc
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Good For The Budget Minded

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The software getting stuck. I swear it used to change my numbers on balance sheet. I don't like that after mis take on balance sheet, I can erase it.

Pros

Easy to use, only because I've been a user for about 7 yrs? I like the detail description feature. So owners know.

Cons

Software Always gets stuck when I send my reports and I have to get out and come back in. Dinosaur keeps sending.....

 
 

Melissa from Melissa Ann Sanchez PA
Specialty: Apartments / Multi-family
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Great program for organizing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is exactly what I was hoping to find when I set in search of a property management program. Everything is fairly easy to use and customer service is just a phone call away.

Pros

Saving so much time especially with accounting.

Cons

Takes a bit to learn, but a call to customer service fixes everything.

 
 

Mary from Lotus Lane Apartments
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Good for basic PM software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Fairly easy to use. They have great customer support and always willing to walk you through issues. Overall it's fairly easy.

Cons

They just have basic reporting. If you want to really analyze your property this is not the software for you.You can get a Rentroll and Tenant Late Report but that's about it. They don't have a vacant listing or make ready status or occupancy percentage. I believe if they can develop better reports - this program would be awesome. Don't get me wrong it is a great simple program. That is why it's called SimplfyEm.

 
 

Zoraya from Elite Realty Agency, LLC
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Great Pricing for small property management!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It's a great system for small companies or owners. Pricing is not bad for a few dollars you can get all that you need to keep track of everything.

Pros

Pricing and customer service. They even schedule a training for you where they teach you step by step.

Cons

Might be a bit tricky to set up with a few too many steps. You have to go to several places to complete the info for 1 rental.

 
 

Ronda from Covenant DFW Rent Houses, LLC
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Very unuser friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Reports once we have entered the same redundant thing in many areas of the software.
Once you have done all of this it is great to have the individual reports to see how your business is running!

Cons

Not an easy software to get around in.
Very redundant. You have to enter the same thing in several places in order for your reports to be correct.
Customer support is not good. Very difficult to get a live person that actually understands your issue and in helping to adequately resolve that issue.
You wait and wait and wait on a return call.
The fees they charge for online rent payments is ridiculously high for the price of the software we already pay for. Their turn around for releasing payment to us is ridiculous. We need quick access to our rent payments in order to pay our owners in a timely manner.

 
 

Darlene from Real Estate
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Good value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

After I used it for about a month. Things became easier later.

Pros

Customer service, Live person will call you back immediately.

 
 

Robert from Bob Porsavage Sales, Inc
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Simpliflyem software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pricing is fair but should include whatever you need with no charge.

Pros

Once you start using the software it gets easier to use. If you need help a rep is readily available and is knowledgeable

Cons

More options cost more should be included for. Up to 10 units. Tenant area should have more detail available, Maybe some suggestions given on entries.

 
 

Eric from Future Now LLC
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

New User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I really like the price and the fact that the platform is cloud-based. It's also fairly simple to use.

Cons

They offer a tutorial to learn on it, but it would be nice to have a more functional help/search option.

 
 

Emily from City View Properties, LLC.
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Great Software, Great Price, Excellent Service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Thank you for designing an easy to use software for growing landlords. We own 28 units a mix of multi family and homes. This program is affordable, easy to use and has exceptional customer service. Thank you!

Pros

Affordable, very easy to use, great customer service.

 
 

Elizabeth from LC Capital Investments
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

If you want to wait forever for your money, this is the program for you!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The reason I looked into property managment software was to allow tenants to easily pay rent online and avoid the headache of manual deposits. Unfortunately, this created a whole different and worse problem. Money was not available in the account for 7-10 days. ACH payments really shouldn't take that long to clear!

Pros

Some of the features ae convenient. Customer service team was helpful and polite. Setup was easy and fast.

Cons

Deposits through ACH took 7-10 days to clear. Even with weekends, this length of time is unworkable for most owners.

  Response: Jessica, SimplifyEm

Date: June 2017

June 2017

 

Hi Elizabeth, we are happy to hear you found the setup was easy and our support team was helpful!

It seems like the online payment process was not clear, so I'm happy to clarify! Although it has never taken 7 or more business days to clear, online payments do take 2 business days to clear, not including weekends or bank holidays, such as Christmas. We are looking forward to the upcoming federal changes to payment processing that will be reducing the clearing period to 1 business day and will be including this as part of our system as it becomes available.

Online payments can take more time to process than driving to a bank and depositing rent payments. However, most property managers value online payments for the amount of time saved each month compared to handling paper checks, manually depositing and manually bookkeeping each payment. Online payments also provide an easy way for tenants to automate and send payments, creating a more professional experience. Online Payments are one of our most popular features, which will continue to be enhanced based on feedback like yours!

 
 

Kristy from HRES
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

GOOD CUSTOMER SERVICE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

All documents can be saved in the software for each property. A monthly cash flow report is emailed automatically. Customer service department will walk you through the steps to enter property information or rents/security. They will also contact you even if you reach out after hours or have communicated via email.

Cons

Needs consistent use to remember how to enter payment or additional information. everything else works very well

 
 

Chantal from Rock Solid Property Management
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

I am on the fence about this software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is easy enough to use expect for the part of managing leases for Ontario, Canada.
Easy set up of new properties, landlords and tenants.

Cons

You need to get a 1-800 number so I can call at any time but because I am a Canadian client, I am not able to call the U.S with my phone plan. Emails don't always get conveyed properly.
Need to have a choice to the lease information whether you have a security deposit or last month's rent deposit. The latter is missing. This would make our process so much easier.
Need to have an auditing trail with your software so mistakes can easily be found.
I was once told that I had to pay for your bookkeeper to find an error I made...luckily I was able to find the problem and fix.
If a mistake was entered, you should be able to reverse it...your system does not always allow this.
Biggest con my clients and I have is that if a tenant is using last month's rent or is late paying their rent for a particular month, your owner statement should show their name at least, even if no $$ is present. This is a MUST and I hope you but this change in your next release.

  Response: Jessica, SimplifyEm

Date: April 2017

April 2017

 

Hi Chantal, thank you for sharing your experience with us. We are happy you found the software easy to setup and use. It looks like we could have done a better job meeting your needs as a Canadian user though.

Security deposits are currently supported for U.S. situations. Last month rent deposit can be tracked, but it could be handled more smoothly for the Canadian market. Owner Statements show the financials on an owner’s properties and a Rent Roll can also be sent with an overview of paid and unpaid tenant balances. An audit log is something we would like to do in the future, but any transaction can be reversed if incorrect. I will ensure the support team follows up with more information.

Users in both the U.S. and Canada are able to reach us at 1 510 790 9066 9-5 PST and speak a live person within a few rings. Emails are also responded to within a few hours in most cases. We have many Canadian users, but we also ensure to clarify we are geared towards the U.S. and will discuss limitations. Before purchasing, these limitations and your phone plan were discussed, and we offered to call when needed by simply emailing support. Over the past few months, a personal support member has promptly called within a few hours and has assisted with one-on-one setup for as much time as needed. We do our best to provide a support experience that is above and beyond what is typically offered and we appreciate your feedback on how we can further improve.

 
 
 
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Robert from Taylor & Taylor Ptoperties
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Much less than expected

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

You don't learn the truth about the product until you start using it. May not get you some of your money until the 7th of the month if using online banking even though rent is due on 1st. Program does not inform you of a service request placed on Portal by tenant. You are not emailed about the service request. Inconveniently you must go online and search for service request. This defeats the purpose of convenience.

Pros

Online program

Advice to Others

Program needs lots of work.

Source: Capterra