SimplifyEm Property Management Software

I am an accidental owner of rental property, and SimplifyEm has truly made it easy.  The ability to easily track all of the information and being able to generate a tax report at the end of the year has taken the fear of failing a tax audit.  It has reduced my paperwork significantly, and there are fewer errors as SimplifyEm keeps track of every aspect of the management of our property. 

Pros

SimplifyEm allows property managers and landlords to keep track of a multitude of their responsibilities including work orders and repairs, rent/lease payments, lease documents, create invoices, track deadlines, and many more features.  SimplifyEm also allowed me to send emails, rent reminders, rent receipts, and notices. 

SimplifyEm’s ease of use is one of its best features.  The interface makes it intuitive to use to even those like me who aren’t experts in technology.  The software seamlessly works with Excel and QuickBooks, so you can export to those programs easily if necessary.

Cons

Initially, when I started using the software, I had to call support couple of times. They were quick in answering my questions or responding to me on weekends. I wish they would add phone support over the weekend as some of us like to catch on some work on weekends.  SimplifyEm has many features such as work orders that are not of value to a property owner like me. If there is a way to hide these features, it will make the application even more easy to use.

The core benefit for me is the automation – Instead of having to do the same things over and over again on a monthly basis, SimplifyEm helps me do the things that I had to manually do before.

Pros

The software minimize issues with the burdensome and time eating tedium of tracking income and expenses on every single one of my properties. One of the best things is being able to view the dashboard and be able to not just be a passive recipient of information but also being able to actively charges fees, keep up with the balances of tenants. I've found that communication with tenants is usually difficult when reaching out and keeping track of who did this, who needed extra time to pay, etc. With SE, I have been able to streamline a lot of it and minimize communication on my end and those who help me. Me and my team can pick up where the other has left off.

Cons

Another major concern I had was being able to adapt to the software, we've had experiences in the past where it took months to adjust and I was even more confused after trying to use something that is supposed to help me out and MINIMIZE my time spent on this. The experience with SimplifyEm was much better, no issues in how to use the platform, it was much more intuitive. I was able to pick up the app and run with it. I wish the company adds even more FAQs as I had to call support few times.

My bookkeeper has everything in Quickbooks, but I have no idea how to get a meaningful report.
This program makes it easy to see how each and every property performs.

Pros

Ease of use. I am a visual type person.
Tracks everything and gives me relevant reports.
Let's me see which properties are the better performers and helps me fine tune the others.

Cons

Not all functions are obvious. I've had to call tech support a few times, but they were great at walking me through it.

Need to write a check to a vendor? Click. Need to enter a check from a tenant Click. Need to generate a report combining rent, repairs and other factors so you can know where your profit and loss is? Click. Really it’s a fantastic software works for landlords like me.

Pros

SimplifyEm is really, simply fantastic—for landlords like me, mostly because SimplifyEm makes the mundane automatic, and the difficult simple. There are many factors, every day, that I have to deal with, and SimplifyEm combines the all. Everything is connected. The system alerts you to a whole host of things, so you can see at a glance what tenants have paid, which are currently late for rent, which repair tasks are open, and various other factors.

Cons

The software enables export to QuickBooks and transactions to a spreadsheet. In future, I hope it enables export of all reports to spreadsheets

As a vendor that offers free training and also support through the phone and via email, SimplifyEm support is very easy to contact. It has helped me get organized and automated right away to fit my specific needs.

Pros

SimplifyEm has been the answer for managing my residential rental properties. Because it is a web-based application via the Internet, I can access it from anywhere, anytime.
As a property manager, I have automated tracking income and expenses on each of my properties, charging fees, handling tenant balances, collecting payments online, and communicating with tenants through tenant portals and notices. I no longer have to keep track of my information manually for each property and have saved time by automating statements, notices, and fees. I do not have to deal with piles of paper anymore, and I have eliminated spending time on repetitive activities.
When a tenant sends a maintenance request, I track work orders and repairs via the calendar so I know when to buy equipment, schedule my maintenance personnel, and see the history for each tenant/apartment. The task center has all of my information as a single place to track all communication history with vendors, owners, and tenants. I attach supporting documents. I create invoices, track deadlines, store lease agreements, monitor insurance, and capture tenant details all in one place. When I need to, I send group emails/notices for site visits, maintenance alerts, rent reminders, and any other news that needs to be shared with all tenants.

Cons

SimplifyEm’s accounting module manages accounts payable and receivable and monitors any recurring charges along with a complete transaction history. I use QuickBooks for payroll and can easily export other transactions. I use the banking feature so I can print checks, access bank accounts, perform reconciliations, view bank balances. I had to adjust the margins.

This is a very good software program and I looked at several options. I'm pleased with my choice. I've called the Customer Service so much, they know me by name!! Always very helpful.

Pros

Detailed Reports for Owners, Supports Online Banking Services for Owners and Tenants, Excellent Customer Support

Cons

I had difficulty learning the flow process and getting properties loaded in the beginning, but Simplifyem had a training call with me and that helped considerably.

If you aren’t tech savvy and want to save time each month, this software will help you a lot. I like it as it has made property management job easy.

Pros

Simplifyem is a simple and straightforward property management software. Everything is categorized in sections so you’ll never get confused especially if you’re not tech savvy like myself. It’s easy to set everything up and doesn’t take long. There’s a bunch of reports and I love how they’re so easy to run.



At the end of the month, I can quickly send out owner statements. I also send out rent receipts to all my tenants in bulk all at once just by a single button so I’m not doing them one by one like how I used to. My tenants also send maintenance requests through their portals which is really convenient because I can just create a work order and assign it to a vendor right away. Customer Service is great! They walked me through on setting up online payments. They even offered to set them up for me at no extra cost. My tenants now pay on time and some don’t need to login each month since they’re setup on automatic withdrawals. This really helps when paying my owners online as well.

Cons

None, software works as expected and the functionality is easy to use which will be of a benefit to non tech savvy users

Pros

The software has the ability to connect to quickbooks and electronic payment ability
I think as we grow and can afford more it will simplify some of the dual entries

Cons

I wish at the the entry level, up to 10 properties would connect to quickbooks. We receive all payments electronically and send payments that way but I have to do in 2 separate softwares

The software getting stuck. I swear it used to change my numbers on balance sheet. I don't like that after mis take on balance sheet, I can erase it.

Pros

Easy to use, only because I've been a user for about 7 yrs? I like the detail description feature. So owners know.

Cons

Software Always gets stuck when I send my reports and I have to get out and come back in. Dinosaur keeps sending.....

This is exactly what I was hoping to find when I set in search of a property management program. Everything is fairly easy to use and customer service is just a phone call away.

Pros

Saving so much time especially with accounting.

Cons

Takes a bit to learn, but a call to customer service fixes everything.

Pros

Fairly easy to use. They have great customer support and always willing to walk you through issues. Overall it's fairly easy.

Cons

They just have basic reporting. If you want to really analyze your property this is not the software for you.You can get a Rentroll and Tenant Late Report but that's about it. They don't have a vacant listing or make ready status or occupancy percentage. I believe if they can develop better reports - this program would be awesome. Don't get me wrong it is a great simple program. That is why it's called SimplfyEm.

It's a great system for small companies or owners. Pricing is not bad for a few dollars you can get all that you need to keep track of everything.

Pros

Pricing and customer service. They even schedule a training for you where they teach you step by step.

Cons

Might be a bit tricky to set up with a few too many steps. You have to go to several places to complete the info for 1 rental.

Pros

Reports once we have entered the same redundant thing in many areas of the software.
Once you have done all of this it is great to have the individual reports to see how your business is running!

Cons

Not an easy software to get around in.
Very redundant. You have to enter the same thing in several places in order for your reports to be correct.
Customer support is not good. Very difficult to get a live person that actually understands your issue and in helping to adequately resolve that issue.
You wait and wait and wait on a return call.
The fees they charge for online rent payments is ridiculously high for the price of the software we already pay for. Their turn around for releasing payment to us is ridiculous. We need quick access to our rent payments in order to pay our owners in a timely manner.

After I used it for about a month. Things became easier later.

Pros

Customer service, Live person will call you back immediately.

Pricing is fair but should include whatever you need with no charge.

Pros

Once you start using the software it gets easier to use. If you need help a rep is readily available and is knowledgeable

Cons

More options cost more should be included for. Up to 10 units. Tenant area should have more detail available, Maybe some suggestions given on entries.

Pros

I really like the price and the fact that the platform is cloud-based. It's also fairly simple to use.

Cons

They offer a tutorial to learn on it, but it would be nice to have a more functional help/search option.

Thank you for designing an easy to use software for growing landlords. We own 28 units a mix of multi family and homes. This program is affordable, easy to use and has exceptional customer service. Thank you!

Pros

Affordable, very easy to use, great customer service.

The reason I looked into property managment software was to allow tenants to easily pay rent online and avoid the headache of manual deposits. Unfortunately, this created a whole different and worse problem. Money was not available in the account for 7-10 days. ACH payments really shouldn't take that long to clear!

Pros

Some of the features ae convenient. Customer service team was helpful and polite. Setup was easy and fast.

Cons

Deposits through ACH took 7-10 days to clear. Even with weekends, this length of time is unworkable for most owners.

Pros

All documents can be saved in the software for each property. A monthly cash flow report is emailed automatically. Customer service department will walk you through the steps to enter property information or rents/security. They will also contact you even if you reach out after hours or have communicated via email.

Cons

Needs consistent use to remember how to enter payment or additional information. everything else works very well

Pros

It is easy enough to use expect for the part of managing leases for Ontario, Canada.
Easy set up of new properties, landlords and tenants.

Cons

You need to get a 1-800 number so I can call at any time but because I am a Canadian client, I am not able to call the U.S with my phone plan. Emails don't always get conveyed properly.
Need to have a choice to the lease information whether you have a security deposit or last month's rent deposit. The latter is missing. This would make our process so much easier.
Need to have an auditing trail with your software so mistakes can easily be found.
I was once told that I had to pay for your bookkeeper to find an error I made...luckily I was able to find the problem and fix.
If a mistake was entered, you should be able to reverse it...your system does not always allow this.
Biggest con my clients and I have is that if a tenant is using last month's rent or is late paying their rent for a particular month, your owner statement should show their name at least, even if no $$ is present. This is a MUST and I hope you but this change in your next release.