Buildium Property Management Software


 

Buildium is a Web-based property management solution that enables managers of residential and association properties to take complete control of every aspect of their business, including the rent, vacancy and maintenance cycles. 

Buildium streamlines management of the rent cycle with key features such as tenant and lease tracking, full general ledger accounting, automated rent and late fee reminders and on-demand reports. Additionally, rent collection can be automated; and property managers can receive online payments via Buildium’s tenant portal. 

Management of the vacancy cycle begins with syndicating vacancies to Buildium’s listing partners, including Zillow, Trulia and Craigslist, as well as Buildium’s own free marketing website. When applicants fill out Buildium’s customizable online rental applications, the information is saved instantly to the Buildium tenant database. Buildium also offers online tenant screening services for running background checks. 

Tenants and rental owners can submit requests online via Buildium’s tenant and owner portals. Property managers can turn these requests into work items and assign them to maintenance managers and staff using Buildium or Buildium’s mobile app. All requests are timestamped and include an option to attach photos.

Buildium’s tiered-pricing plans do not require a start-up fee or annual contract. A monthly subscription includes 24/7 support from a customer care team. Customers can submit support request tickets anytime or take advantage of extended phone support, available Monday through Friday from 9 a.m. to 8 p.m. EDT.

 

Buildium - Expiring Leases
 
  • Buildium - Expiring Leases
    Expiring Leases
  • Buildium - Pending Applicants
    Pending Applicants
  • Buildium - Online Payments
    Online Payments
  • Buildium - Maintenance Tracking
    Maintenance Tracking
  • Buildium - Company Financials
    Company Financials
  • Buildium - Advertise Vacancies
    Advertise Vacancies
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

524 Reviews of Buildium

 

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Software Advice Reviews (350)
More Reviews (174)

Showing 1-20 of 350

Amer from TRAMS Property Management
Specialty: Real Estate Developer
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Buildium

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- User Friendly
- rich accounting aspects
- covers widely all property management items
- possibility of on-line payments

Cons

- comes only in English ( one of the reasons we didn't purchase this software is that we are resided in Quebec and we should have French)

Review Source
 
 

Elie from Jcal Development
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Positive and easy to work with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

All my building info and maintenance is in one location. Easy too look up tenant information and easy access to them.

Cons

Doesn't keep apartment maintenance in between tenants. I like to have all the history of every unit i have for all time.

Review Source
 
 

Amber from Offsite Geek
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Great way to transition form a basic system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use- the intuitive nature of the web-app makes it very easy to navigate
Customer Service- Always very helpful
Additional options and services

Cons

Price. Going from a cheap basic system to can be jarring. It's more expensive than I thought it would be. But

Review Source
 
 

Eddie from Quince Park, LLC
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Will This Work For Our Small Complex

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For what our needs are the cost to us is prohibitive. Really looks and feels very professional.

Pros

How well all the information is intergrated throughout the platform. The ease of accessing your data

Cons

Way too many parameters for our small complex not necessary unless you are a much larger facility or multiple complexes.

Review Source
 
 

Sara from Home Builder
Specialty: Real Estate Developer
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Great program for US, missing features for Canada.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use and a lot of great features for a reasonable price. Really great for companies who already have accounting software and only need it for the property management side of things.

Cons

A lot of features are not available in Canada. Not a big deal if you're from the US. The websites that they create aren't the nicest looking, but you can integrate their software into your existing website.

Review Source
 
 

Tiffany from Alexy Realty Group
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

I love Buildium.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The platform is super user friendly and they are very quick on approving e-pay. I used another company prior to this and I had to attend 6 weeks of training sessions, plus their e-pay took 2-3 weeks before I was approved. It took me almost 2 months to get up and running. When I made the switch to Buildium, I had everything I needed up and running within 24 hours. THAT's how property management software should be!

Cons

There really isn't anything I dislike except for when you log in, it takes you to two separate pages instead of just letting you sign in through the first one.

Review Source
 
 

Nancy from Town & Country Property Management, Inc
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Still trying to decide

Ease-of-use

Functionality

Product Quality

Customer Support

Some of the features of my antiquated software is less labor intensive than this new system

Pros

Online tenant applications and rental payment options...website to advertise property..lots of websites to advertise vacancies...

Cons

Can not print out just a "list" of actual rental checks received, can not look a specific dollar amount of a check, you can only search by date

Review Source
 
 

Leah from LaCroix Court Apartments
Specialty: Mixed Portfolio
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Buildium Property Managed is wonderful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

You should try it today . It will save you so much time and time is money .

Pros

I really enjoy the easy to use software , online accounting and tenant portals that Buildium offers. This makes my day to day tasks easy and fun!

Cons

Customer care takes forever to reach and resolve issues . Also I wish that integrating new multi-family properties was a little easier .

Review Source
 
 

Mike from Novel Properties LLC
Specialty: Mixed Portfolio
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Good in Theory, but Terrible in Application

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Continous cosmetic portal adjustments are annoying. Time should be spent fixing the weird glitches in the system.

Pros

The basics are easy to use and the lease tracking is helpful, also ACH&#s ' EFT's are easy to set up.

Cons

The accounting is terrible. I manage multiple companies under one login, and it fails to communicate with the other companies (ie notes and loans b/w them or even simple paid out transactions. I have to create contra Notes and Loans accts. to create a full transaction for both companies Lessor and Maker.
The reconciliations block you from adjusting dates, accounts, and amounts and if you use the " bills" feature, you have to cancel the check, to adjust any aspect of the Bill. It is not user-friendly.
Also, I am still unable to find the automated email to re-send to tenants to create the online payment portal.

Review Source

  Response: Elyse, Buildium

Date: January 2018

January 2018

 

Hi Mike,

Thanks for taking the time to write your honest review. Tom, one of our team leads, is going to be reaching out to you directly to address some of the issues you've encountered with the accounting in Buildium. As for inviting residents to their portals, I'm happy to assist here! Navigate to the Communications menu, then click Resident Site Users. From there, select Create new accounts to create accounts for multiple people at once, or Manage multiple accounts to re-send an email that has been sent before.

Again, thanks for letting us know about your experience, we truly value your feedback!

Best,

Elyse LeBlanc-Gerakines
Product and Customer Marketing Specialist
Buildium

 
 

Sandy from CMC Investment, LLC
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Great for property management--not so much for company financials

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer Service is generally good. Very responsive. Pricing is very fair.

Pros

Very easy to use. Recent App update is terrific. Task management feature for properties makes it easy to manage activities with service people.

Cons

Not very advanced for managing your overall company financials if you are managing your own properties. Generally assumes you are managing other people's properties

Review Source
 
 

nina from Mark Lane Properties
Specialty: Self-Storage
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

So Far, So Good!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

On boarding has been very helpful! So far, everything has been easy to understand.
The customer service has been superb.

Cons

The website seems a little too basic. I wish there were more layout options. I had to use a different source to create my website.

Review Source
 
 

ali from Stress Free Property Management inc
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

ease of use and mobile friendly, the online feel of the product is good and it has a built in accounting side

Cons

customer service too long to get on the phone, they should have easy access for customers wanting to reach them

Review Source
 
 

Mike from Red Lily Real Estate
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Very user friendly. Love the Buildium Academy videos! They have helped me tremendously.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I looked over quite a few options and Buildium definitely rose to the top pretty quickly.

Pros

Very user friendly. Client portal works well for maintenance requests and payments. I like the layout of monthly reports for owners. Makes our team look even more professional.

Review Source
 
 

John from HeartSpring Holdings LLC
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Buildium is worth every penny!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you have more than a couple of properties, then Buildium will save you lots of time and hassle.

Pros

Manages most of the books; keeps track of properties, tenants, and leases; accepts online rent payments for only 50 cents per transaction; tracks maintenance tasks.

Cons

Could use some improvements with accounting. The mobile app has recently (Jan 2018) gotten better, but still needs help.

Review Source
 
 

Robert from Real Estate
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Ok software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This just did not work for what we wanted in our business at that time.

Pros

Though the pricing was in a fair range for us it just did work as we wanted in our business. As we grow we may try again.

Cons

Was not user-friendly. I had a very hard time toggling around in the software. Reports were not as I expected.

Review Source
 
 

Lauran from Rentals of Florence
Specialty: Mixed Portfolio
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Easy enough, but not as detailed accounting as I would like

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

All together, for the price, I would recommend. Buildium has done a lot of updating this year which has helped.

Pros

Ease of getting to different screens and ability to undo mistakes is a positive with this software. Also, it can be your sole software from everything to screening applicants to drafting form letters and moving out tenants. It works with my website for applicants and tenants to apply and login to their account, so I like that.

Cons

There are back end accounting issues that need to be addressed regarding how some transactions are applied. More customizable reports would be nice as well.

Review Source
 
 

Ryan from RL GLAZE PROPERTIES
Specialty: Mixed Portfolio
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

Good software even for the small player

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Use on both mobile and desktop.
Fairly easy to use.
Help screen answers most of my questions.
Lots of add on functionality

Cons

Set up was a bit challenging. We are small players in the investment game (less than 20 units currently) so we don't get as much "muscle memory" nor do we use a lot of the add on functionality.

Review Source
 
 

Daryl from Real Estate Development
Specialty: Real Estate Developer
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Buildium is best deal for your money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Best value compared to the other software out there. Before buying you get a lot of attention to buy their product

Cons

After they sell you the contact stops. Lots of features that I did not take advantage of because I was not educated well enough on the product.

Review Source
 
 

Hannah from HTL Realty
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Buildium

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The software is user-friendly and can do many essential things such as payments, record-keeping, etc.

Cons

The payment system can be more straightforward to keep track of tenants' payments, etc. It needs to do tenants' screening too.

Review Source
 
 

Paul from chowder realty
Specialty: Apartments / Multi-family
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

Buildium is a great tool to keep my Rental properties organized and marketed properly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Pretty good support. Sometimes a long wait time for support but I always got good advice on how to use the product to my advantage. Great for my small business that I hope to grow. You don't need to hire a property manager at 6% plus fees with Buildium support.

Cons

A little bit of a learning curve but it has a lot of content and different ways to do your book keeping. Need a learning video for small users on how to do it the simple way, like direct check recording so you don't have to put a bill in first. The software is set up for both small and large users but they may want to do those as separate platforms.

Review Source
 
 
 
Showing 1-20 of 174

Adam from CrossPointe Conference Center

April 2018

April 2018

Simple and efficient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great tool to manage tasks and is very user-friendly. Searching for tasks or work orders is quick and effective.

Cons

We did not have any complains other that the fact that we are a small team but we maxed-out the available spaces. I don't know if it has the capacity to forecast asset replacement for budgeting purposes.

Review Source: Capterra
 

Keri from Wise Realty AZ, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Made it easy to run property mangement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

That it made following a properties history easy with the landlord and the tenant. It had every transaction linked to a property. Customer support has been very knowledgeable.

Cons

Does not handle sales tax easily and if there is different commission splits or more than one agent on a property was not able to show on reports.

Review Source: Capterra
 

Justyn from Sand Dune Properties LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Most Efficient and Versatile Property Management Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Daily operation is made easy with reliable and efficient accounting features. Technical support is quick to resolve issues upon request.

Pros

Customer service by phone call or e-mail is most impressive. Response to help request is quick and follow-up until problem resolution never fails.

Cons

Cost of additional add-on feature can increase monthly fees. Owner or resident portal access may not be ease for some.

Review Source: Capterra
 

Rob from Sand Dune Properties LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Best Management Software with Unparalleled Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Efficiency and reliability with daily operations of property management. Cloud-base provides 24/7 access anywhere!

Pros

Most responsive customer service via phone or e-mail handled by knowledgeable and courteous representatives.

Cons

Owner portal navigation is not easy by everyone. Upon owner's inquiry, we offer one-on-one phone call to navigate the owner's account together.

Review Source: Capterra
 

Marc from PSOV

March 2018

March 2018

Very pleased

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Ease of use and flexibility. The portals for owners, vendors, and tenants are easy to navigate. Customer service is outstanding!

Cons

The reports features could use more flexibility with editing. It would be nice to open more than one window at a time.

Review Source: Capterra
 

Evan from Gasworks Holdings, LLC

March 2018

March 2018

It is a good software package but has gone up significantly in price.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

They regularly do updates to the software to make it better and it has nice communication abilities.

Cons

The price keeps increasing significantly and might be an obstacle if you only manage a small number of properties.

Review Source: Capterra
 

elizabeth from accurate tax

March 2018

March 2018

good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ease of use of software.

Cons

wish violations letters linked to owner acct
change posting dates association wide w/o having to delete each owner first

Review Source: Capterra

  Response: Buildium, Buildium

Date: March 2018

March 2018

 

Hi Elizabeth,

Thank you for your honest review. Please note we are making several enhancements to violations this summer. We will continue to post progress updates via the What's New bell. Stay tuned!

We take customer feedback seriously at Buildium, and would love to hear your thoughts on where we could improve. If you're interested, you can schedule time with our research team to chat about any items you have feedback on at the link below:

https://calendly.com/anna-buildiumfeedback/30min/03-23-2018

Best,

The Buildium Team

 

Albert from Christianson Financial Services
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

The customer service is second to none.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I am not an expert in accounting yet this software was simple to understand. I was worried before making this purchase. Some reviews mentioned that it was a complicated software. I found this to be untrue. If I get stuck on somehting there's always someone in customer service to help me.

Cons

I don't think I have an issue to complain about. Maybe as time goes on I will find something but for now, no complaints.

Review Source: Capterra
 

Tammy from Northern
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Excellent Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Time saver

Pros

The customer service is superior to any other rental software I've ever used. I can always get a real person on the phone to help me solve any issues.

Cons

I wish I had a little more flexibility with splitting my commercial units. But customer service has help me to "trick the system" getting the end result I was looking for.

Review Source: Capterra
 

Anae from Leasing Consultant

March 2018

March 2018

Reasonable price, easy to use, very user friendly, would recommend to any property

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like that this product is so easy to use. Very easy to explain the leasing agents and it helps us be more organized

Cons

Its kind of annoying that when you go to log in that you go through two separate pages but its really not that bad

Review Source: Capterra
 

Mark from GP Property Management
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Good, but limited flexibility.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Helped to organize rent roll and maintenance management.

Pros

We have been using Buildium for about 5 years now. It is really good at the things the company wants to be really good at. Very easy to use, reliable cloud based application, integrates well with other ad-ons.

Cons

In a day and age when user flexibility and customization is the new norm, this company takes a "one-size-fits-all" approach to the software. Forcing people to adapt to using the software the way they want you to, as opposed to allowing you to customize the software to adapt to your preferences. They also arbitrarily make changes to the program's functionality with little or no warning. If you are fine with this sort of thing, then you will love the program. If you prefer things your way, I would suggest continuing your search.

Review Source: Capterra
 

Khurram Khanzada - from HOAM - Highrise Owners Association Mangament
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

we have been using Buildium for the past 4 years and it has been amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

this is software is easy to use. we don not have to go through lengthy training sessions for new employees.

Cons

some features are only for US market. we do hope that we will have online payment integration for Dubai soon

Review Source: Capterra
 

nicolas from JONESco Real Estate Inc

February 2018

February 2018

I have been very satisfied with Buildium and would recommend it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Regular improvement continues to make the software better with new useful features. Very good tutorial and customer service.

Cons

I would like to have the option of customising the reports especially the owners' statements. Ease of use also needs a bit of improvement.

Review Source: Capterra
 

John from NPProperties
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

I've found that Buildium continually takes feedback and improves the features of desktop and mobile.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helps us manage places and people without leaving my desk to go to file cabinet

Pros

It keeps me from having to create binders to keep track of each property. And paper binders don't send reminders!

Cons

The mobile app still needs work to become as useful as, say, my QBO bookkeeping app. It has basic functions but doesn't have the dashboard listing functions yet. Wisely, tho, they added a button to go to the full site that automatically logs you in.

Review Source: Capterra

  Response: Buildium, Buildium

Date: February 2018

February 2018

 

Hi John,
Thank you for taking the time to leave a review. Our mobile application is a key focus this year! We look forward to sharing all the enhancements in the coming months to help improve your overall experience.

Best,
Elizabeth Gill
Senior Customer Marketing Manager

 

Pamela from Gulf Coast Rentals & Property
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

We have been using Buildium for just over two years now and I could not love it more!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I had been using a DOS based management program for nearly 20 years and had to go online due to the changes in technology. It was a very stressful time trying to find a program that could do what we needed and was affordable and that I could manage on my own. Buildium has been the answer. We LOVE the online payment option for our tenants and landlord. We LOVE all the reports and the way the accounting process is set up. Most of all, we LOVE the excellent customer support we recieve from the Buildium team. The whole experience has been outstanding.

Pros

The customer service is OUTSTANDING! There is no way to be able to solve all the problems of transitioning to a new program on your own; I tried that with another program, using the excellent documentation they had provided but was never able to overcome some of the posting problems I encountered. I ended up frustrated and stressed out from being unable to understand how the program wanted me to do things. However, when I ran into any problem with the Buildium program, all I have to do is submit a support ticket. I normally recieve an answer back within 24 hours. If it is a serious problem, I call customer service and I am ALWAYS able to reach a LIVE, FRIENDLY, American speaking Specialist that is able to see what my program is doing and walk me through the problem to the point that I can manage it and they always explain what is going on so I can understand it!! It is the absolute best program I have ever used, in any field, in my entire 40 year career in Property Management! And they are constantly updating the program and making it better! I don't think I have ever been happier with a buying decision in my life. I highly recommend this program and company to anyone who is going to be managing real estate.

Cons

The ONLY thing I can think of that I don't like about this program is that one of the report sorts I use is done by the owner first name, instead of last name and the security depsoit breakdown report is done by Owner name, instead of the Tenant Name. Other than that, I can not think of a single thing to complain about. It is a great company!

Review Source: Capterra

  Response: Buildium, Buildium

Date: February 2018

February 2018

 

Hi Pamela,
Thank you for leaving your review. Your opinion is invaluable to us and we're so pleased to hear about your positive experience with Buildium!

Best,
Elizabeth Gill
Senior Customer Marketing Manager

 

Ana from ACA Property Management

February 2018

February 2018

Strongly recommended! The system covers all rental aspects.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Completely user friendly. The fact that you can send the reports to excel and accommodate them according to each client is great.

Cons

Wish it could interface with quickbooks. It doesn't have an aging report. If a client has a credit balance it doesn't show in any report.

Review Source: Capterra
 

SOPHIA from Eagle Management LLC

February 2018

February 2018

My previous software was so cumbersome but working with Buildium has been a dream!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's so user friendly and logical, easy to learn & navigate. It keeps everything about a property organized for easy access so we're not searching through files and emails to get information!

Cons

2 things but nothing major:
I can't send work orders to more than 1 email address.
It would be helpful to have a pre-printed line in the notes section at the bottom of the work order form which says:
PLEASE REPLY TO CONFIRM RECEIPT O F THIS WORK ORDER

Review Source: Capterra
 

Colleen from Income Realty Corp

February 2018

February 2018

Buildium is a great property management software. I use it for my property management business .

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I like the functionality. My tenants can pay online so there is no excuse for late payment. Tenants can submit maintenance request online and I can view it on my phone from anywhere. My owners can login and view their accounts online.

Cons

I don't like that you cannot send a copy of the invoice with the rental owner statement. You cannot generate a bulk email for the income and expense statement and send to all the owners you have to send individual reports.

Review Source: Capterra
 

Milan from Fla. Property Solutions

February 2018

February 2018

After many years I have seen this software grow and improve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and the online access. Accounting is getting better and the developers listen to your suggestions

Cons

Accounting side needs to cater to Association/ Condominium management not just rentals
Customer service contact needs to improve

Review Source: Capterra

  Response: Buildium, Buildium

Date: February 2018

February 2018

 

Hi Milan,
Thank you for writing a review. We have an entire team this year dedicated to taking a hard look at how we support associations and are planning for updates to make your workflow more seamless. Stay tuned!

Best,
Elizabeth Gill
Senior Customer Marketing Manager

 

Linda from Preferred Management
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

I have worked with Buildium system for seven years for rental and association management.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

We are able to keep accurate records and notes for our tenants and association owners. We can provide reports and access to the website for our rental owners.

Review Source: Capterra