Buildium

RATING:

4.49

(1950)

About Buildium

Buildium is a cloud-based property management software that enables managers of residential and association properties to take control of every aspect of their business, whether in the office or fully remote, including online rent & payments, vacancy management, maintenance cycles, and accounting. Buildium streamlines the rent cycle with features like tenant and lease tracking, full general ledger accounting, automated rent and fee reminders and on-demand reports. For the property owner, rent collection can be automated; and propertymanagers can receive online payments via Buildium’s tenant portal. Management of the vacancy cycle begins with syndicating vacancies to Buildium’s listing partners (Zillow, Trulia and Craigslist, etc) as well as Buildium’s own free mar...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Buildium Pricing

Plans start at just $50/month.

Starting price: 

$52.00 per month

Free trial: 

Available

Free version: 

Not Available

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Buildium Reviews

Overall Rating

4.49

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Buildium

1 - 5 of 1,933 Reviews

Anonymous

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed August 2021

The Best PM Software Solution

User Profile

Kim

Verified reviewer

Religious Institutions, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Buildium is a fabulous choice for any in the property management biz

We've been using Buildium for a couple of years now and are very satisfied with it.

PROS

I like the clarity of the way the information is set up and ease of use. Having the Buildium Academy to train is a HUGE bonus.

CONS

I have issues with one area, and that is with the deposit disposition when leaving, but part of that is my fault.

Reason for choosing Buildium

We chose primarily on price, ease of use and responsiveness of support. Frankly, Buildium was the best and has proven to be a great move! I can tell that Real Estate professionals were instrumental in the creation of this program!

Pam

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

So far so good.

PROS

We have just begun using the software and so far there have not been many issues that we could not fix on our own. it is easy to follow and simple to learn how to do things. Their Buildium academy has helped me fix or learn things. The articles for help are very user friendly.

CONS

the inability to make customized reports and very limited reports may become a problem in the future.

Reason for choosing Buildium

it all came down to pricing and the online academy

Reasons for switching to Buildium

we felt that Buildium was a better fit to our business.

Michael

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed February 2023

Disappointing and getting worse

I once felt like a valued customer, but with the multiple buy outs be prepared to feel like a number more so than a client.

PROS

Buildium is a very basic property management software that will work well for small property management companies who do not require many features and who do not require much customer service.

CONS

Customer service has progressively gotten worse and worse over the 7+ years I have used them. Buildium lacks many very basic features. There is always a "work around" to accomplish something that should be simple, but with Buildium very rarely is anything simple.

Reason for choosing Buildium

They used to have a small company feel with great customer service but the times have changed for Buildium.

Cindy

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Best move i have made to automate my rental management - Tired Landlord!

I feel it took my automation to a new level - making all my tasks much easier. I often tell fellow landlords if they don't have a software for managing their properties, they should definitely try Buildium out!

PROS

My husband who is very picky has really liked the accounting management he is able to achieve with Buildium. I take care of the maintenance portion and really appreciate that the tenants can put their repair request into the portal with pictures. From there, i can create a work order to send to a vendor/handyman and easily attach the photos, plus it will include the tenants contact info for their convenience - and mine!!

CONS

I miss that it doesnt send a text alert to my phone when a request for maintenance is entered, and it only does emails to the handyman. However, the Buildium ap has notifications, and i recently found a widget that i can put on my home screen and see incoming request...plus if i scroll down, it even has the previous ones so i can easily go right to it to update it. So, i give them a pass on no texts at this point!

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