Is Buildium right for your business?

We’re here to help you make the best Property Management Software choice.

best for

  • Property Management
  • Best For All Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality
Frontrunners

Frontrunner 2021

Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

What is Buildium?

Buildium is a cloud-based property management software that enables managers of residential and association properties to take control of every aspect of their business, whether in the office or fully remote, including online rent & payments, vacancy management, maintenance cycles, and accounting. Buildium streamlines the rent cycle with features like tenant and lease tracking, full general ledger accounting, automated rent and fee reminders and on-demand reports. For the property owner, rent collection can be automated; and propertymanagers can receive online payments via Buildium’s tenant portal. Management of the vacancy cycle begins with syndicating vacancies to Buildium’s listing partners (Zillow, Trulia and Craigslist, etc) as well as Buildium’s own free mar... read more

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User Review Highlights

4.49

1,728 Reviews

5
1,017
4
569
3
95
2
20
1
27
4.5

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4.5

Value for money

out of 5
4.5

Functionality

out of 5
  • icon"I love having the support staff to answer questions and helping with learning the program. Love the online payment portal for tenants."
  • icon"We previously used another one and Buildium is so much more organized , easy to use and the support is amazing."
  • icon"Our owners know they are in good hands when they can easily see where there money is spent and feel confident that we are protecting their investment."
  • icon"Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings."
  • icon"For accountants it is frustrating with the reports. For our owners it is even more frustrating."
  • icon"It has also been glitchin from time to time and that can delay applications and tasks and it's very frustrating."

Read user reviews

How much does Buildium cost?

Plans start at just $50/month.

Starting price

$50.00 per month

Free trial

Available

Free version

Not Available

Which features does Buildium offer?

Core features:

Access Controls/PermissionsAccounting IntegrationACH Payment ProcessingActivity DashboardActivity TrackingApplication ManagementAudit ManagementAudit TrailBackground ScreeningBank ReconciliationShow more features +

People who reviewed this software give it a 4.5 star rating for functionality.

How easy is Buildium to use and deploy?

Buildium supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android.

People who reviewed this software give it a 4.5 star rating for ease-of-use.

What do verified users say about Buildium

4.49/5 out of 1728 Reviews

Showing 1 - 5 of 1,728 reviews

User Profile

Keenan

Verified reviewer

Company size: 11-50 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

August 2021

The Best PM Software Solution

User Profile

Siddhartha

Verified reviewer

Company size: 51-200 employees

Industry: Accounting

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

August 2019

Best property management assistant!

Buildium has helped to share the Rental Owner Statement with the clients, by directly providing them access to it, which allows them to view their rental income details. This software doesn't have much complications as compared to other Property Management software.

Pros

1. Buildium is the one of the best software for Rental and property management accounting 2. It is fast and reliable. 3. It enables convenient emailing.

Cons

There are very less limitations to Buildium, it just sometimes, seems quite time consuming.

Reasons for choosing Buildium

Buildium is a software that not only makes accounting on properties an easy task, but also gives the user additional benefits like access to emailing. It is very convenient to use and easy to understand.

User Profile

Keenan

Verified reviewer

Company size: 11-50 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

The Best PM Software Solution

We have enlarged our client base with Buildium's features thanks to their focus on speed and accuracy with payments, reporting, and accounting ease.

Pros

Online payments are a game-changer. Owner/tenant/HOA access allows each respective person the ability to view important reports and property status in real-time. The property database is completely searchable from anywhere on the site.

Cons

The task feature is a bit wanting. It's good for what it is, but dedicated project management or to-do list applications work just as well or better in most cases.

Reasons for choosing Buildium

It suited our company the most and its HOA features offered what we were looking for.

Reasons for switching to Buildium

The dedicated property management features

Pamela

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

Buildium is a game changer

This has been an excellent experience, from set up to daily work. The few times I have gotten stuck and not been able to figure it out on my own, I have always received the BEST Customer Service, every single time. Pleasant, accurate, immediate help and a solution to my problem with one phone call. It is astonishing in this day and age. Thank you!!!

Pros

I have been in the Property Management field for over 30 years and started with a DOS based accounting program for our rentals. When it became too outdated to use anymore, my Broker dragged me, kicking and screaming, into the new age of online property management programs. After trying a few of them and being terribly discouraged and disappointed, I found Buildium and have not looked back since. The accounting features allow me to give my Landlords exact and professional reports and access to their account information through the portal. Nearly ALL of my tenants are paying online now, which is a great time saver and perfect for my small business situation. I am able to track every penny, every vacancy, every lease renewal AND I have it linked to my website so all it takes to put a property on the market is the click of a button. But the very best part about Buildium is their customer service!!! I have tried to figure out problems for HOURS on my own, then given up and called customer service to have an answer within minutes!!! It is amazing how fantastic the staff is. And the program keeps getting new features and fine tuning too. They listen to their customers and their excellent developers respond to our needs quickly. I've never had a better experience with ANY program or company, across the board. Highly recommend them.

Cons

The ONLY complaint I have about Buildium is that my ESCROW account balances, which are the tenant's money being held in trust, only show the Property Owner names on my reports.

Reasons for switching to Buildium

My old program was a great accounting program but was DOS based and we were forced to change due to changes in technology

Response from RealPage

Thank you so much for your review, Pamela! It's always great to hear success stories like yours. - Charlie W.

Replied December 2021

David

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
1

Ease-of-use

out of 5
2

Customer support

out of 5
1

Functionality

out of 5

December 2021

Do Not Buy Buildium

Yuck!

Pros

I like that it is web-based. The online Help search feature is average. It returns too many suggestions. However, when you find the relevant item, the instructions are well written.

Cons

1) Net Income does NOT flow correctly to the Balance Sheet. While this is IMPOSSIBLE in every accounting package I have used, Buildium somehow does this. (For perspective, I have been doing accounting 37 years.) Telephone tech support was unable to resolve the issue. 2) Adjusting journal entries cannot be made at the tenant level, only at the property level. Thus, many steps are required for what should be very simple entries. 3) Very limited search capabilities. a. Cannot search ledgers on amount, payee, or reconciled status. b. Cannot export Tenant Ledgers to Excel for better searching capabilities. c. Cannot export General Ledger. 4) Cannot memorize custom reports. Parameters of reports must be reentered each time the underlying built-in report is used. This is VERY time consuming and error prone. 5) Lousy tech support by email. Slow or NO response. 6) When concluding editing or viewing detail of an item in a tenant ledger, the program goes back to ALL Tenants for the property rather than returning to the tenant ledger on which work was being done. So, to continue working, the user has to find the appropriate tenant and reopen the ledger. This is very time consuming. 7) On-line training videos have a music track playing while the presenter is speaking. This is VERY distracting.

Reasons for choosing Buildium

I inherited it from the previous accountant.

Showing 1 - 5 of 1,728 reviews

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