Eagle Summit Properties LLC Yardi Advocacy

I love being able to quickly post all accounting elements. Again, as one gets comfortable with all the functionality, it is so efficient. I also love how being on the cloud, allows one to share the files with CPAs or Lease Administrators etc. I have hardly had to travel to any professional's offices on most accounting issues pertaining my company.

Pros

The Accounting Software for my company has been crucial. There were many parts with which to get acquainted but with the constant assistance of the Chat Widget it was incredibly incremental and learning was continual. It is like anything else one wants to master. Ten thousand dedicated hours will get you to Breeze through Breeze ;-).

Cons

There were a few glitches. I encountered one with the Receivables where I could not see them and had to manually post unable to use the Future Monthly Charges. The team was diligent in solving the issue. It was a bit intimidating to think that the data would be deleted.

Yardi Breeze Premier is a great starting point

I'm personally on the financial side of the company but have many years in Operations as well. Breeze has been perfect for our growing company. We have been able to efficiently run reports and maintain our properties on a daily basis. Our teams were able to learn the software easily as well.

Pros

Most of us at the company had previously used Yardi Voyager. As our company is still growing, Yardi Breeze Premier was a great point for us to start. There are many similarities to Voyager, so it was very easy to pick up. It had been some time since I had set up a property, but it was extremely easy in Breeze. The Help Center is amazing and videos are extremely helpful as well. Highly recommend!

Cons

There are some items that are not a part of Yardi Breeze that are in Voyager. This did not hinder us from being to complete what we needed, just added a few extra steps. Overall though the cons are extremely minimal.

Heartburn inducing - go with something else

We are one of the larger residential pm companies in St. Louis and decided to enter the multi family realm. We use property ware for our single fans.and will continue to do so. I dont complain and I never write reviews but my team and I are defeated by this mess. The main driver for choosing yardi breeze was for the marketing/rent cafe/website element. So far, that seems to be the only redeeming aspect, but that doesn't even work properly. The system doesn't seem to be fully mature or ready and nothing works as it should. I would also say that for the customer service team as well. The main response to issues is "let me follow up with you on that". My team and I have never been so frustrated or defeated by a project or lack of progress with onboarding. We are exhausted. This thing doesn't even post auto-charges correctly! This is a simple property management task. There are too many problems to even name. Luckily, we have finally been assigned a tech([SENSITIVE CONTENT HIDDEN]) who knows what they are.doing,.but that took weeks to get done. Honestly a horrible onboarding experience and I would go with appfolio if I had to do it all over again.

Pros

It looks nice and is fairly intuitive to navigate.

Cons

Accounting is always glitchy. Doesn't autocharge as programmed Doesn't apply late fees as programmed The calendar feature doesn't sync with outlook/gmail Customer service doesn't answer any questions The staff.dowsnt seem like they are well trained, at all. Even the management. Overall,.the software seems like it was rushed to market Takes forever to get any answers on anything or have problems rectified Just a horrible experience

YARDI NOT a Breeze

I tried but it's not user friendly.

Pros

Great, if you love accounting features.

Cons

If you're not using this think daily or have a person specifically using this software you'll get lost. Help is free up to a point and then they charge. Each service reps has a different way of maneuvering the software so it's even more confusing. They'll undone what the last rep did. Online help doesn't match up to current version so that's no help.

Yardi Breeze By DLM

Overall breeze is very effective and efficient. It has been a great help getting all the information in the same place and in real time.

Pros

Yardi breeze is web-based and user friendly. This is the best thing to be able to access our information from anywhere.

Cons

Coming from Voyager, it seems some of the very usable features were lost. For example, the copy feature is not as user friendly as it is in voyager. It seem there are many limitations in Breeze,