All-In-One Leasing Solution for Apartment Management

Overall, our team loved using Yardi. It was the software we used from when we first opened and helped us lease the entire community within the span of 12-14 months. Besides the few cons listed above, the pros definitely outweighs it. I'd suggest giving Yardi a shot if you've never used it before.

Pros

Our team loved using Yardi for our lease up which was about 250 units in total. I loved how user-friendly and easy it was when it came to adding in new prospect information and also sending out marketing information to them via the software. It doesn't take very long and saved me a ton of time when it came to outbound marketing. I also loved how it typically doesn't lag out on me when I'm pulling up current and past resident information. I've worked at a property before where residents would get upset, because I wasn't able to provide them with the information they needed fast enough as the system we had would freeze all the time.

Cons

There are quite a few pop-up notifications that can occur and can be irritating at times when entering in new information. I wish there was a way to disable them or pick which notifications I'd like to pop up. There are certain fields that need to be filled in that are sometimes unnecessary. This can also slow down productivity when trying to provide prospects with the best service possible.

Don't Rush to buy Yardi Breeze

On line chat support is usually readily available, but often times they could not address the issue and suggested we send feedback. It became apparent that some of these people are not really very knowledgeable about property management or accounting functions, or exactly how the program works. Very poor staff training. Had I the opportunity to go back in time, I would have stayed with Appfolio. This is our SIXTH PM software over the past 34 years, including RPM, the original YARDI Dos, Yardi for Windows, Promas, Appfolio and now Yardi Breeze. This is the worst, and it is clear was not ready to be brought to market.

Pros

It was about $150 per month less than Appfolio. We are a very small company and It was strictly the cost savings that prompted us to change. Beyond that, truly Appfolio is heads and shoulders over Yardi Breeze.

Cons

Where to begin -- here are just a few things. We were lead to believe that we would be able to pay owner monthly distributions by ACH or E-check. We submitted all the required documentation. When it came time to do our first owner check run, it wasn't happening. We were told we "didn't request this feature, which is nonsense, we did everything as instructed. We had to instead print paper checks, and tell each owner what happened. And now, it appears we will need to do paper checks again for February, because they are still monkeying around getting us this functionality.

The owner statements are horrible, and will be the cause of much confusion. They list the opening balance at the top of the statement, and the closing balance at the bottom -- all good. BUT they then list the line items of income and expenses from LATEST to OLDEST, so the running balance is totally worthless, since it never reflects historically what the balance actually was after any particular trans action.

The Tenant refundable deposits are co-mingled with the seller's funds, so you must explain to an owner that although it shows $xxxx.00 in their account, $yyyy.oo of that is tenant security and is not the owner's funds. The statement should show the owners funds, and perhaps a separate place on the statement showing current tenant security deposit being held in trust.

When printing a check to a vendor, which may cover a number of invoices from a number of different owners or properties, there is no line item detail on the check stub -- just one bulk amount, which makes it impossible for the vendor and the management company to know exactly what part of the check is meant to be applied to which invoice.

Oh, and there is no tax module for folks in Arizona or elsewhere if you need to collect and remit SALES tax charged monthly on the rent.

We posed questions to Support about how to manage particular functions, and on occasion were told to ask our accountant! We weren't asking accouting questons, we knew what had to be done, but not how to do it on their system.

I could go on and on, but I'll stop here for now

Great starting point for a software

Build you a website? No. But can embed some links into your own website. Do they have Esign for contracts etc? Not yet. Online applications. Yes. Tenant screen? Yes. Does it publish vacancies? Just to Rentcafe as of now. Texting/contacting tenants? Right from tenant page? Owners pay through portal. no Does accounting sync to bank account? Only reconciliation style Renter insurance accoutibility? It’s coming

Pros

Very easy and sleek to use. I believe this will become a very powerful management software for a reasonable price. They have a vast background in software and property management, so they really know the needs.

Cons

They just released this new software, and have a long ways to catch up with what other companies are offering. They do have a big parent company behind them, and may be able to catch up quick. Since they are so big, they have their own vacancies website, and a few other things along those lines. Sometimes that's great because it's smooth with the software, but sometimes it limits what resources are available.

Yardi Breeze is a Breeze!!!

I have just set up my first property on Breeze and it was easy to navigate through the pages. Receiving rental payments and completing bank reconciliations are very simple and quick to perform. Highly recommend this software for all your property management needs.

Pros

Ease of Navigating the Site, Easy property set up, Posting of Accounts Receivables and Payable are simple. Live Chat is a very useful tool as the techs are very knowledgeable.

Cons

Not much as yet - Just starting out with the software

Anything but a 'breeze'...

Pros

Pending

Cons

Continued problems with listed availability.
unit 101 tenant is no longer listed as "notice" but apartment is still showing as available. Also rent has been changed to $1,946 but is STILL showing as $1,800 ??

Same issue for 201

Now we have people applying to unavailable units for the wrong price and this is going to cost us with BAD REVIEWS when we have to cancel and decline them!

Great program

Pros

This software makes it easy to track maintenance and other information related to your tenant/property. The support is fantastic and very responsive to questions.

Cons

The accounting functions are somewhat antiquated and need revamped.

Yardi Breeze brought us light years ahead of where we were!

You can't go wrong with Yardi Breeze. It will make your life so much easier!

Pros

Simple, easy to use.
User friendly.
It was very instinctual from day one. There's a logic in the flow of information.

Cons

We would like to see a bit of customization to some reports. Particularly the rent roll. We have a owner that would like more detail on the payments.