--- title: "Yardi Breeze Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Yardi Breeze. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Yardi Breeze is a good fit for you!" source_url: "https://www.softwareadvice.com/property/yardi-breeze-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Mobile Home Park Management Software](https://www.softwareadvice.com/property/manufactured-mobile-home-management-software-comparison/) / [Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/) / Yardi Breeze Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/yardi-breeze-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/yardi-breeze-profile/alternatives/) # Yardi Breeze User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 334 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.2/5 - Value for money: 4.2/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 177 reviews (53%) - 4 stars: 100 reviews (30%) - 3 stars: 27 reviews (8%) - 2 stars: 15 reviews (4%) - 1 star: 15 reviews (4%) ### Most mentioned pros - Simple user interface and helpful AI chat support that allows you to learn as you go and teach yourself many of the nuances of the program. - This is a great reminder to notify the tenant or the agent to send in their current Insurance naming their landlord as Additional Insured, loss payee and certificate holder. When i send out rent reminders. - I am pleased with the new Smart AP, it allows us to connect our payables to MRs and keep track of spending and recognize trends in Maintenance and Repair. ### Most mentioned cons - For the past two years, I have repeatedly requested that Yardi add a “Company” field to the contact records, but I have not received any response. - Many times, we feel like we know more about the functionality of YardiBreeze than they do. When they take issues "offline" because they can't help us, it takes them days to get back to us, and most often, the problem is not resolved. - I do not like that it was changed from where I could just enter in any emails I wanted to receive the maintenance request and now it's just one email that has to be in the vendor contacts. ## Yardi Breeze customer reviews Showing reviews 1-25 of 334 (page 1). ### Breeze is User Friendly! - Overall rating: 5/5 - Reviewer: Paula P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, Breeze is easy to train my managers and staff on how to use. Reporting is user friendly while affordable certifications are easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tenant Ledgers, Breeze of adding prospects, scheduled rent charges and affordable program. Accounts payable and accounts receivable functions are quick and easy. #### Cons Waitlist issues on being able to remove prospects that move in or withdrawing them from waitlist, sometimes doesn't work. #### Reasons for switching to Yardi Breeze Property management company changed for price. We actually use Breeze on the properties we own and Voyager on the properties we manage. --- ### Yardi Breeze Overview - Overall rating: 5/5 - Reviewer: Ebonie N. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, I love the system and have recommended and implemented the system for several clients in Real Estate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the price point of Yardi Breeze. It is user-friendly, supports various sources for rent collection, and streamlines day-to-day property management and tenant communication. You can easily customize high-quality monthly operating reports for stakeholders from their standard templates. When needed, the system provides great resources to help resolve issues, along with excellent security controls. #### Cons Although Yardi Breeze is a great system, the inability to have a "View as tenant" feature makes troubleshooting difficult and inefficient when trying to provide high-level customer service to the residents. #### Reasons for switching to Yardi Breeze I switched the client as it was not a great software for property management --- ### Yardi Breeze New - Review - Overall rating: 5/5 - Reviewer: Reinerio S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a wonderful software for accounting. I was also doing QuickBooks before and Yardi is a lot more simple and easier to use than the previous software that I use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has a very simple user interface. You can easily find the functions you need. One of the best function I see in Yardi is how the Bank Reconcilations can be easily done. #### Cons Sometimes it gets laggy or slow. Especially during peak seasons, like month ends. Sometimes I have to change from Edge to Chrome or vice versa just to get it going. --- ### Yardi Breeze Review - Overall rating: 5/5 - Reviewer: Sam L. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Simple user interface and helpful AI chat support that allows you to learn as you go and teach yourself many of the nuances of the program. #### Cons Inability to bulk update tenant info/property info such as recovery amounts via applying a % increase. --- ### Best of the Best - Overall rating: 5/5 - Reviewer: Kaylee P. - Verified reviewer: Yes - Industry: Investment Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Yardi Breeze is a good option for mid to large size property management companies. After using the platform for 5 years, I can easily say that it is the best option for property management software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Notably, Yardi Breeze is the most user friendly platform for property managers. It is easy to use, even without training. With training, it is by far the best option for property management. #### Cons Unfortunately, the software is expensive and not ideal for small projects/managing only a few tenants. Additionally, it is hard to get phone support when needed (and chat support seems to have more of a wait these days as well). Furthermore, the RentCafe platform could be more end-user friendly for tenants by making the site easier to use and/or providing chat support for the tenant-users directly. #### Reasons for switching to Yardi Breeze Ease of use and recommendation from a trusted source. --- ### Need more personalized help available vs AI - Overall rating: 3/5 - Reviewer: ANDREW B. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall its been good. Would prefer better availability with specific help quesitons. See comments above. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Ease of use for basic accounting software. We primarliy use Breeze for accounting and contact information managment. We would like to incorporate the portal more for better tenant interaction #### Cons Lack of availability for personal help and training on the software. There is a steep learning curve, and with ongoing operations its difficult to set aside time for the Yardi University. There are times when one simply needs ot be able to get someone on the phone and get an issue solved, instead of having to jump through a dozen hoops and get pointed to a chat bot to assist. #### Reasons for choosing Yardi Breeze Decided it was easier to migrate within YArdi #### Reasons for switching to Yardi Breeze We were using Yardi Genesis 1. Then had to swtich to Genensis 2. You no longer were supporting Gen2 so we had to choose to move to Voyager or Breeze --- ### Using Yardi is a Breeze - Overall rating: 5/5 - Reviewer: Dianna F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Excellent platform for property management, and bridging the communication gab between tenants and property managers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Able to streamline management of multiple properties finances in one system, and platform. Tenants are able to make property payments, and view outstanding ledgers, which makes communicating charges a plus. #### Cons We would like the ability to create a customizable report that tailors to our business needs, currently there are standard reports, and the customizable ad hoc report does not adhere to the functionality we are looking for. #### Reasons for switching to Yardi Breeze Needed a software that tailored to property management --- ### Yardi Wins for me - Overall rating: 5/5 - Reviewer: Lisa B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I love Yardi and have for a very long time. Back to the days when I was involved with Yardi Voyageur conversion at a previous property management company. I loved how easy it was to use and train others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros My favourite feature is being able to add attachments EVERYWHERE. Nothing supports information like documents, pictures etc. And the hyperlinks of not having to go back to main menus to access a different area. #### Cons Response time hasn't been ideal for questions and concerns. I had discovered a new way of linking the MRs to the batch payables after a maintenance webinar and then two weeks later there was an update, and I no longer could do it and while a concern was sent and asked for assistance, it's not been resolved nor was an alternate solution suggested #### Reasons for switching to Yardi Breeze Unsure. It was before my time. The person who led the implement has long left the company --- ### Review 12-2-25 - Overall rating: 4/5 - Reviewer: Dee B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are satisfied with the overall experience. There are a few reports that we wish could be tweaked to fit our needs but when asked they were unable to accommodate. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like most that accessibility to the software is ease. The database is easy to use. Easy to teach new staff. #### Cons We were not taught the software before we started using it and therefore had alot of mistakes in the beginning. When contacting tech with questions, it sometimes takes a few days to hear back. #### Reasons for choosing Yardi Breeze Supposed to have been an easy conversion even though it ended up not being. #### Reasons for switching to Yardi Breeze required to update to the online software. --- ### Not Good for Large Student Property - Overall rating: 2/5 - Reviewer: Sharon L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been difficult. We have spent many hours on the phone with residents who were having problems setting up their RentCafe' accounts. We have also been frustrated with the people they have on the support chat. Many times, we feel like we know more about the functionality of YardiBreeze than they do. When they take issues "offline" because they can't help us, it takes them days to get back to us, and most often, the problem is not resolved. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros It might be good for a smaller property, but it has not worked well for our student property. We have learned a few workarounds for the limitations it presents. #### Cons Customer service, RentCafe' issues. I don't believe it was meant for a 768-bed student housing community, but they did not tell us that when we were looking at the software. #### Reasons for choosing Yardi Breeze Because we were already using Yardi and also the pricing --- ### Yardi for the win! - Overall rating: 4/5 - Reviewer: Tanya C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Using one single database to track all accounting and leasing activities has streamlined our reporting significantly. Online access to Yardi support has proven time and time again reliable and consistent in addressing any reporting inconsistencies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Out entire team appreciates access to real-time data leasing data and accounting records all in a single source online platform. #### Cons Over the years of implementing Yardi Breeze Premier, a significant amount of my time has been spent working with the Yardi support team to correct PST and GST reporting inconsistencies as well as Job Costing GL inaccuracies. This at times has been frustrating as the errors continue to exist. #### Reasons for switching to Yardi Breeze Covid required business to transition to work from home platform - ease of accessing leasing and accounting data in one single platform. --- ### Breeze is a breeze - Overall rating: 5/5 - Reviewer: Amy R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Breeze is a great software with lots of easy functionality. The Yardi team has been great to work with on questions both live and in the help chats. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Breeze has a great user interface that is easy to navigate and offers many customizable options depending on what is important to you. #### Cons The only con to Breeze is the the majority of the training is through videos and would have been helpful to have in person training during implementation. #### Reasons for choosing Yardi Breeze Annual Cost and features in demo. Impressed by dashboard. #### Reasons for switching to Yardi Breeze Cost and ease of use. Really wanted to have document management. --- ### Yardi Review - Overall rating: 4/5 - Reviewer: Garry M. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We have had a very positive experience with Yardi Breeze over the past six year and look forward to utilizing software to greater extent after the Refresh sessions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The best feature of Yardi Breeze is the ease of setup and use. the training videos that are built into the program are great to learn about the program on your schedule. #### Cons The Tenant Receivable module could be streamlined for receipt of deposits. I would like to see the Receipts and Deposits combined into one function if possible. #### Reasons for choosing Yardi Breeze cost effective and much better solution for our size #### Reasons for switching to Yardi Breeze more flexible and better pricing, Spectra was not improving product --- ### Yardi Breeze Premier review - Overall rating: 5/5 - Reviewer: Kendra K. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been excellent. All our questions are answer in a timely manner. The chat is convenient and quick to answer you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Yardi Breeze Premier is easy to use and learn. Everything is mostly automated to follow a list of steps. It will let you know if there is anything you missed and won't let you continue until that is resolved. The help center is easy to look up what you need to know and has step by step instructions. The implementation team is amazing to work with. They answer all of your questions. #### Cons I would say the only thing I don't love is that the tenant's next months rent is listed on their totals on the tenant portal. I have questions regarding why they have a balance. Our elderly tenants have the most issues with this. #### Reasons for choosing Yardi Breeze Value and the components with Yardi. They encompass everything we needed. #### Reasons for switching to Yardi Breeze HAB is not able to be in the cloud or web based. --- ### Supporting growth through productivity and efficiency - Overall rating: 5/5 - Reviewer: Mark H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, as a user and as the Company Yardi admin, we are pleased with Yardi Breeze Premier. We rely on Yardi to be our key system and process for growth. Without Yardi, we feel confident that we would have had to hire more overhead staff to support our growth and productivity. Our utilization of Yardi continues to grow with add-on services such as RentCafe Connect, Yardi Energy Services, Yardi BillPay and PayScan. Without Yardi, we would struggle to support our mission in revolutionizing affordable communities. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Yardi chat function is fantastic. The level of support and guidance we receive online and through the training options is fantastic. The team utilizes the training webinars to continue learning the system. Yardi BillPay and PayScan are critical tools for our productivity and efficiency. Yardi Energy and RentCafe Connect are products we are integrating currently to level up our ability to scale. #### Cons While a market leader, Yardi Breeze Premier does have limitations when it comes to third party integrations. Integrations directly with the Microsoft suite would elevate usage of calendar, reminders, and built in infrastructure for emailing would be something I would love to see. #### Reasons for switching to Yardi Breeze We switched as Buildium was outdated and ineffective for our needs. --- ### Great Software that is easy to use - Overall rating: 5/5 - Reviewer: Wendy B. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The entire experience has been great. Everyone has been helpful and I have never felt there hasn't been someone that was able to help us in any part of the process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support has been great. From the initial request to talk about the software, to the training that was provided and then the ongoing support whether from the database or from the response by the chat function or from email it has been awesome! #### Cons It can be clunky going between tabs and tenants but nothing that isn't manageable. #### Reasons for choosing Yardi Breeze The other software did not have the ability to have multiple separate commercial properties --- ### Yardi Breeze is a Great Tool for Property Managers Managing Commercial and Rental Properties - Overall rating: 5/5 - Reviewer: FRED F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Breeze is very good. They do upgrades. I am good results, and my office manager is happy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My job at Elysee Investments is lease enforcement: Paying their rents according to their grace periods and making sure we receive Certificate of insurance at inception of their lease and also annually to their lease expires or renews. Regarding Rents To accomplish my duties i send rent reminders 7-10 days in advance to their grace period. I do this for both 5-day grace tenants and also for 10-day Grace tenants. In my notices i remind them that not receiving payments on time will result in Late Fees as specified in their lease, I am able to monitor the payments on the Tenants Yardi Accounts Receivable Reports and also on the Yardi Accounting Section pertaining to receipts received by tenant. In addition, I also use the Tenant Delinquency report which not only shows delinquency and date of their last payment but also show their phone number and email which is a great tool for calling and emailing. Regarding Insurance Once insurance is received and entered into Yardi, Yardi shows when the Insurance is expiring. This is a great reminder to notify the tenant or the agent to send in their current Insurance naming their landlord as Additional Insured, loss payee and certificate holder. When i send out rent reminders. I also remind them that Insurance protection is a mandatory requirement and non-compliance is a lease violation #### Cons I like everything they make my job easy. The only small improvement i would want to see is emails and phone Info on the Accounts Receivable report like in the Tenant Delinquency report. --- ### Positive Experience - Overall rating: 4/5 - Reviewer: Lori H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The program has simplified the overall accounting process and made it easier to collect rents in a timely manner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It has made the AP and AR process so much more efficient. Yardi is continuing to add great features to make the process even better. There are so many reporting options and custom reports can be made as well. Yardi provides a lot of training options to learn how to better use the program to get the most out of it and you can make your desktop custom to what you will use for your specific business. There is also a chat feature in case you need a quick answer or run into any issues. There is also an area within the program where you can limit users access to what they specifically need to eliminate security issues with your data. The Tenant Portal is a great feature for both the company and the Tenant. Tenants are able to send maintenance requests through the portal. #### Cons It does require a learning curve to fully use the program, more than a simple program would require. --- ### Review of Yard de - Overall rating: 4/5 - Reviewer: Sandy M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. For the property I manage. I only use it for maintenance. So I can’t speak for the rest of the functions. I’m happy with what I need it for, but I know my technicians would like it to be easier to get on the site more often during the day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I use it for tracking maintenance and I love it! It’s so easy to see what needs to get done, schedule. I also love that I can see exactly how much work my technicians have completed in a day. #### Cons It doesn’t do certain things that I would like it to . But most importantly, it’s very difficult for our technicians to get on from their phones. They have to constantly do verifications. They get closed out of it often and it’s too lengthy of Process to get back in --- ### Efficient, Reliable, and Always One Step Ahead - Overall rating: 4/5 - Reviewer: Mariana R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Yardi Breeze has been very positive. It’s a strong, smart, and forward-thinking system that supports efficient property management. With more visibility into the learning tools and perhaps faster live support availability, it would be close to perfect #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The company I work for uses Yardi Breeze Premier, and overall, it has been an excellent platform. The system is incredibly helpful for managing accounting tasks efficiently and keeping everything well-organized across multiple properties with varying unit counts. It feels like the software is always one step ahead and is constantly improving. It’s a powerful tool for property management #### Cons There have been times when I’ve had questions and needed help navigating certain features. While the live chat support is helpful, it’s not always available when I need immediate assistance. I also think the training videos and help resources Yardi provides could be promoted more clearly. There’s so much to learn and take advantage of within the system, and more visibility around those tools would really help maximize its value. --- ### First Experience - Yardi Breeze Premier - Overall rating: 5/5 - Reviewer: Audrey M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The experience has been great! The software is user friendly and when you come across an issue the customer support team is helpful, patient, and fabulous! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity of it, super easy to use even if you are new to the software. If there is something you are unfamiliar with there are several options to seek help, from the Chat Support, Help Center, Email and Phone Calls! #### Cons We are very happy with our first time experience with Yardi Breeze! We wish the customer support hours could be a bit longer. --- ### Breeze Premier - Sometimes the Middle Child (of Yardi's software) is the Best - Overall rating: 4/5 - Reviewer: Jessica E. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall our experience with Yardi Breeze Premier has been very positive! The list of Pros has definitely outweighed the Cons; especially when the ability to submit feedback regarding our Pain Points is freely available and actively requested by Yardi. I see our company sticking with Yardi Breeze Premier for a long while. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Yardi Breeze has an intuitive UI and is great for those of us in Property Management who have portfolios that are, shall we say, a little on the smaller side. Breeze Premier gives us access to the features we need to help with everything from Tenant Online Payment options to marketing our available units - all without costing an arm and a leg. #### Cons One downside to Yardi Breeze and Yardi Breeze Premier is the broadness of the User Permissions in the Company Settings. We have found that giving permission for someone to do one particular action can, most times, result in receiving permission for additional areas and actions that the individual should not have access to. --- ### Useful but needs Rent Cafe upgrades - Overall rating: 3/5 - Reviewer: Brian F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Average. Yardi should upgrade Rent Cafe, and this would free up time for our staff to market space. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Accessible from anywhere. Yardi has all the reports that we need to manage properties in our portfolio. #### Cons Rent Cafe does not have features that allow incentives for tenants to sign up. There are also bugs in the app which create some difficulty for tenants. --- ### Yardi Breeze Right through It~ - Overall rating: 5/5 - Reviewer: Carolyn H. - Verified reviewer: Yes - Industry: Investment Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Yardi Breeze is a user friendly day to day operational program, when it comes to unit owners, accounting. I think the violation submissions and correspondences feature could be streamline a little bit better. But overall this program will do all the tasks you want to do when managing properties. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Yardi Breeze is very easy to navigate through. Took me only a few minutes to be able to navigate through the owners list and accounting areas. #### Cons So things you have to make several steps to use it. Violations is kind of hard to setup. It has several different steps, I think it could be streamline so when you set up one violation you could make it any association by a drop down menu. --- ### Yardi Breeze - Overall rating: 4/5 - Reviewer: Jovanna N. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've used Yardi at our brokerage for over 20 years and have been satisfied with the program and customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate the Help tab. Instructions are easy to follow and printable. The chat has quick response time and has also been very helpful. #### Cons Some of the functions, reports, labels that I used with Genesis is no longer available. Also, some of our rentals that are NOT available seem to be listed for rent randomly by Breeze. ## More reviews [Next reviews](https://www.softwareadvice.com/property/yardi-breeze-profile/reviews/?page=2) --- Yardi Breeze Reviews, Pros and Cons - 2026 Software Advice