---
title: "Yardi Breeze Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Yardi Breeze. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Yardi Breeze is a good fit for you!"
source_url: "https://www.softwareadvice.com/property/yardi-breeze-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Yardi Breeze Reviews

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[Overview](https://www.softwareadvice.com/property/yardi-breeze-profile/)

Reviews

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# Yardi Breeze User Reviews

## Reviews summary

- Overall rating: 4.2/5
- Total reviews: 337

### Secondary ratings

- Ease of use: 4.3/5
- Customer support: 4.2/5
- Value for money: 4.2/5
- Functionality: 4.1/5

### Rating distribution

- 5 stars: 178 reviews (53%)
- 4 stars: 101 reviews (30%)
- 3 stars: 28 reviews (8%)
- 2 stars: 15 reviews (4%)
- 1 star: 15 reviews (4%)

### Most mentioned pros

- Simple user interface and helpful AI chat support that allows you to learn as you go and teach yourself many of the nuances of the program.
- This is a great reminder to notify the tenant or the agent to send in their current Insurance naming their landlord as Additional Insured, loss payee and certificate holder. When i send out rent reminders.
- I am pleased with the new Smart AP, it allows us to connect our payables to MRs and keep track of spending and recognize trends in Maintenance and Repair.

### Most mentioned cons

- For the past two years, I have repeatedly requested that Yardi add a “Company” field to the contact records, but I have not received any response.
- Many times, we feel like we know more about the functionality of YardiBreeze than they do. When they take issues "offline" because they can't help us, it takes them days to get back to us, and most often, the problem is not resolved.
- I do not like that it was changed from where I could just enter in any emails I wanted to receive the maintenance request and now it's just one email that has to be in the vendor contacts.

## Yardi Breeze customer reviews

Showing reviews 1-25 of 337 (page 1).

### Breeze is User Friendly!

- Overall rating: 5/5
- Reviewer: Paula P.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall, Breeze is easy to train my managers and staff on how to use. Reporting is user friendly while affordable certifications are easy to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Tenant Ledgers, Breeze of adding prospects, scheduled rent charges and affordable program. Accounts payable and accounts receivable functions are quick and easy.

#### Cons

Waitlist issues on being able to remove prospects that move in or withdrawing them from waitlist, sometimes doesn't work.

#### Reasons for switching to Yardi Breeze

Property management company changed for price. We actually use Breeze on the properties we own and Voyager on the properties we manage.

---

### Yardi Breeze in great

- Overall rating: 5/5
- Reviewer: Michael N.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall, our experience has been great. The Yardi Breeze software is easy to use and more important, even easier to setup. Yardi has made is almost impossible to mess up a setup. They have really great customer service and are always responsive.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

You get so much from Yardi Breeze for what you are paying. Flexible terms along with great customer service via the email and even easier, via the online chat that will get you toa real person. The property management, tenant modules, accounts payable and reporting modules are the best. You basically get Yardi Voyager 7 with out the on complex problems.

#### Cons

Not API with any software. They do have some work orders, but I wish they opened this up. Other than that, the Yardi Breeze system is great.

#### Reasons for choosing Yardi Breeze

Easy to use and how quick it took to set up the database

---

### Yardi Breeze New - Review

- Overall rating: 5/5
- Reviewer: Reinerio S.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It's a wonderful software for accounting. I was also doing QuickBooks before and Yardi is a lot more simple and easier to use than the previous software that I use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It has a very simple user interface. You can easily find the functions you need. One of the best function I see in Yardi is how the Bank Reconcilations can be easily done.

#### Cons

Sometimes it gets laggy or slow. Especially during peak seasons, like month ends. Sometimes I have to change from Edge to Chrome or vice versa just to get it going.

---

### Yardi Breeze Overview

- Overall rating: 5/5
- Reviewer: Ebonie N.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall, I love the system and have recommended and implemented the system for several clients in Real Estate.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the price point of Yardi Breeze. It is user-friendly, supports various sources for rent collection, and streamlines day-to-day property management and tenant communication. You can easily customize high-quality monthly operating reports for stakeholders from their standard templates. When needed, the system provides great resources to help resolve issues, along with excellent security controls.

#### Cons

Although Yardi Breeze is a great system, the inability to have a "View as tenant" feature makes troubleshooting difficult and inefficient when trying to provide high-level customer service to the residents.

#### Reasons for switching to Yardi Breeze

I switched the client as it was not a great software for property management

---

### Using Yardi is a Breeze

- Overall rating: 5/5
- Reviewer: Dianna F.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Excellent platform for property management, and bridging the communication gab between tenants and property managers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Able to streamline management of multiple properties finances in one system, and platform. Tenants are able to make property payments, and view outstanding ledgers, which makes communicating charges a plus.

#### Cons

We would like the ability to create a customizable report that tailors to our business needs, currently there are standard reports, and the customizable ad hoc report does not adhere to the functionality we are looking for.

#### Reasons for switching to Yardi Breeze

Needed a software that tailored to property management

---

### Yardi Breeze Premiere - Two Years In

- Overall rating: 3/5
- Reviewer: Angela V.
- Verified reviewer: Yes
- Industry: Commercial Real Estate
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

**Overall Experience:** During the initial setup, the support team was helpful and responsive, though more structured guidance or training resources would have made the onboarding process smoother. Much of the system’s functionality had to be learned independently through hands-on use. After implementation, accessing support has been more challenging. While we have been able to connect with representatives at times, resolution of issues has not always been timely or consistent. Improving post-implementation support and providing more in-depth product knowledge would greatly enhance the overall user experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

One of the biggest advantages of Yardi Breeze is the ability for our entire team to access the system from anywhere, which makes it easy to stay connected and manage tasks efficiently regardless of location.

#### Cons

Customer Service: When we signed up two years ago, we were told that if we had suggestions or needed changes, we could submit them through the Feedback feature. For the past two years, I have repeatedly requested that Yardi add a “Company” field to the contact records, but I have not received any response. As a workaround, we are forced to enter company names in the address field because there is no appropriate place for this information. For a commercial real estate firm, knowing the company associated with each contact is essential, making this a significant gap in the system.

#### Reasons for switching to Yardi Breeze

Outgrew Quickbooks, needed more features for property management.

---

### Need more personalized help available vs AI

- Overall rating: 3/5
- Reviewer: ANDREW B.
- Verified reviewer: Yes
- Industry: Commercial Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall its been good. Would prefer better availability with specific help quesitons. See comments above.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 4/5

#### Pros

Ease of use for basic accounting software. We primarliy use Breeze for accounting and contact information managment. We would like to incorporate the portal more for better tenant interaction

#### Cons

Lack of availability for personal help and training on the software. There is a steep learning curve, and with ongoing operations its difficult to set aside time for the Yardi University. There are times when one simply needs ot be able to get someone on the phone and get an issue solved, instead of having to jump through a dozen hoops and get pointed to a chat bot to assist.

#### Reasons for choosing Yardi Breeze

Decided it was easier to migrate within YArdi

#### Reasons for switching to Yardi Breeze

We were using Yardi Genesis 1. Then had to swtich to Genensis 2. You no longer were supporting Gen2 so we had to choose to move to Voyager or Breeze

---

### Yardi Wins for me

- Overall rating: 5/5
- Reviewer: Lisa B.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

I love Yardi and have for a very long time. Back to the days when I was involved with Yardi Voyageur conversion at a previous property management company. I loved how easy it was to use and train others.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

My favourite feature is being able to add attachments EVERYWHERE. Nothing supports information like documents, pictures etc. And the hyperlinks of not having to go back to main menus to access a different area.

#### Cons

Response time hasn't been ideal for questions and concerns. I had discovered a new way of linking the MRs to the batch payables after a maintenance webinar and then two weeks later there was an update, and I no longer could do it and while a concern was sent and asked for assistance, it's not been resolved nor was an alternate solution suggested

#### Reasons for switching to Yardi Breeze

Unsure. It was before my time. The person who led the implement has long left the company

---

### New to Yardi Breeze Premier

- Overall rating: 4/5
- Reviewer: Kimberley L.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I am quite pleased with Yardi Breeze Premier and know I will continue to learn everything it has to offer.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Yardi Breeze Premier, from my accounting perspective, makes my job more streamlined, efficient and fast. I've been live on the platform since June 2025, so I have a lot more to learn. Running reports and scheduling reports is a great time saver. Posting rents and depositing rents is a straight forward process. The cost for the software is very affordable. If I have any support questions and the chat is unavailable, my question will be answered within 24 hours in most cases.

#### Cons

My rating is 4 out of 5 stars because I feel there is room for improvement. For example, entering a payable or a journal entry requires a number of clicks before you get to the screen. With respect to reporting, the fields are limited. A specific example comes to mind when running a GL report. It allows you to select a range of GL accounts, but not specific accounts that are not in consecutive order.

#### Reasons for choosing Yardi Breeze

Our portfolio is small. Yardi Breeze was the best fit and the best price.

#### Reasons for switching to Yardi Breeze

It was a windows based, archaic and clunky. I could not drill down into a transaction to see the other side. Additionally, many reports could not be exported into excel. And the yearly cost kept increasing.

---

### Review for Yardi Breeze

- Overall rating: 4/5
- Reviewer: Lisa J.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall, my experience with Yardi Breeze was very positive. Once I became familiar with the system, I found it easy to navigate and very useful for managing day-to-day property management tasks.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

What I liked most about Yardi Breeze was how much it simplified my day-to-day property management tasks. I found it easy to navigate and especially appreciated being able to keep tenant information, payments, maintenance requests, and property details organized in one place. It saved me time and made it easier to stay on top of things without feeling like I had to work through a complicated system.

#### Cons

“What I liked least was that some of the reporting and customization options felt limited. For more detailed reporting or workflows, I sometimes had to work around the system rather than being able to customize everything exactly the way I wanted.

#### Reasons for switching to Yardi Breeze

did not like program was hard to navigate.

---

### Overview of Yardi Breeze Experience

- Overall rating: 3/5
- Reviewer: Janice W.
- Verified reviewer: Yes
- Industry: Facilities Services
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I used Yardi Breeze for 2 years and had many issues many of which involved software and lack of support. Yardi Breeze is focused primarily on apartment and facility rentals and most of their focus is around that with storage facilities adapted to this. Customer Portal is the prime example... One cannot easily navigate to the storage units due to their apartment and rental portals. The average person cannot make to the customer portal. Therefore , our clients chose not to use it. Reports, in Yardi Breeze are limited and you have to pay for anything outside of the few standard reports. Any updates made to information after clients initial information was entered, will not be printed on any reports printed such as a client address list, it will be all old info. So any changes made will not print out. Payments with credit cards taken Manually, thru Yardi, made it so that we were considered non compliant with the PCI. Support, was helpful, when you could get thru to them in the first year. Second year, Support was hit or miss. Support thru Chat is free, if you call them you are charged. Generally, Support will have to take issues to the next level tell you they will get back to you and you never hear back.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

Intake data is basic enough for anyone to understand and navigate, proration of rates automatic on move in, and help files when needed generally helped with certain questions.

#### Cons

The overall software has issues such as when you record a prepayment it does not show as zero dollars for the day even though money has been taken in. Credits the account for the amount but does not show on the day applied. I had taken this to the Support team, which had to be taken to the overall team for resolution. Support, many times takes issues off line for resolution and you never hear back with the resolve to the situation. The Help section for support is limited at best for questions. Chat Support is hit or miss. Customer portal is too cumbersome for the average person to navigate and use.

#### Reasons for switching to Yardi Breeze

Yardi was Changing to Yardi Breeze. we had to make the change.

---

### Yardi Review

- Overall rating: 4/5
- Reviewer: Garry M.
- Verified reviewer: Yes
- Industry: Commercial Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

We have had a very positive experience with Yardi Breeze over the past six year and look forward to utilizing software to greater extent after the Refresh sessions.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The best feature of Yardi Breeze is the ease of setup and use. the training videos that are built into the program are great to learn about the program on your schedule.

#### Cons

The Tenant Receivable module could be streamlined for receipt of deposits. I would like to see the Receipts and Deposits combined into one function if possible.

#### Reasons for choosing Yardi Breeze

cost effective and much better solution for our size

#### Reasons for switching to Yardi Breeze

more flexible and better pricing, Spectra was not improving product

---

### Yardi Breeze is a Great Tool for Property Managers Managing Commercial and Rental Properties

- Overall rating: 5/5
- Reviewer: FRED F.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Breeze is very good. They do upgrades. I am good results, and my office manager is happy

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

My job at Elysee Investments is lease enforcement: Paying their rents according to their grace periods and making sure we receive Certificate of insurance at inception of their lease and also annually to their lease expires or renews. Regarding Rents To accomplish my duties i send rent reminders 7-10 days in advance to their grace period. I do this for both 5-day grace tenants and also for 10-day Grace tenants. In my notices i remind them that not receiving payments on time will result in Late Fees as specified in their lease, I am able to monitor the payments on the Tenants Yardi Accounts Receivable Reports and also on the Yardi Accounting Section pertaining to receipts received by tenant. In addition, I also use the Tenant Delinquency report which not only shows delinquency and date of their last payment but also show their phone number and email which is a great tool for calling and emailing. Regarding Insurance Once insurance is received and entered into Yardi, Yardi shows when the Insurance is expiring. This is a great reminder to notify the tenant or the agent to send in their current Insurance naming their landlord as Additional Insured, loss payee and certificate holder. When i send out rent reminders. I also remind them that Insurance protection is a mandatory requirement and non-compliance is a lease violation

#### Cons

I like everything they make my job easy. The only small improvement i would want to see is emails and phone Info on the Accounts Receivable report like in the Tenant Delinquency report.

---

### Yardi Breeze Review

- Overall rating: 5/5
- Reviewer: Sam L.
- Verified reviewer: Yes
- Industry: Commercial Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Simple user interface and helpful AI chat support that allows you to learn as you go and teach yourself many of the nuances of the program.

#### Cons

Inability to bulk update tenant info/property info such as recovery amounts via applying a % increase.

---

### Positive Experience

- Overall rating: 4/5
- Reviewer: Lori H.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The program has simplified the overall accounting process and made it easier to collect rents in a timely manner.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It has made the AP and AR process so much more efficient. Yardi is continuing to add great features to make the process even better. There are so many reporting options and custom reports can be made as well. Yardi provides a lot of training options to learn how to better use the program to get the most out of it and you can make your desktop custom to what you will use for your specific business. There is also a chat feature in case you need a quick answer or run into any issues. There is also an area within the program where you can limit users access to what they specifically need to eliminate security issues with your data. The Tenant Portal is a great feature for both the company and the Tenant. Tenants are able to send maintenance requests through the portal.

#### Cons

It does require a learning curve to fully use the program, more than a simple program would require.

---

### Property Manager

- Overall rating: 5/5
- Reviewer: AGRON T.
- Verified reviewer: Yes
- Industry: Commercial Real Estate
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Yardi Breeze has been positive. The platform is user-friendly, streamlined, and easy to train staff on. It centralizes all key property-management functions—leasing, maintenance, payments, and reporting—which makes day-to-day operations much more efficient. While some features could be more customizable, the system performs consistently and has been a reliable tool for managing multiple properties.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The platform is very user-friendly and intuitive. Cloud-based access makes it easy to work from anywhere. Navigation is simple, and key functions (rent posting, work orders, reports) are easy to find. Customer support is responsive and helpful.

#### Cons

Some functions feel limited compared to full Yardi Voyager. Reporting customization could be more flexible. Certain processes require too many steps and could be streamlined.

---

### My experience

- Overall rating: 4/5
- Reviewer: Michelle T.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience is very good. Yardi Breeze is intuitive, efficient, and reliable. It simplifies daily property management, improves accuracy, and saves time across leasing, accounting, and maintenance tasks.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like very much the Unlimited attachments. The value for money is good and the customer support is great.

#### Cons

Can't do right click -> "open a new tab" to open an item without loosing my selection. I regret there is no API and not enough IA.

---

### First Experience - Yardi Breeze Premier

- Overall rating: 5/5
- Reviewer: Audrey M.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The experience has been great! The software is user friendly and when you come across an issue the customer support team is helpful, patient, and fabulous!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The simplicity of it, super easy to use even if you are new to the software. If there is something you are unfamiliar with there are several options to seek help, from the Chat Support, Help Center, Email and Phone Calls!

#### Cons

We are very happy with our first time experience with Yardi Breeze! We wish the customer support hours could be a bit longer.

---

### Worst Setup Ever

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

Terrible. The setup was slow and the person running it may have been knowledgeable but had terrible planning or strategy skills. They ended up terminating the project.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Cons

I signed up in Nov 25 and the setup was slow and painful. After 5 months of no go live, the set up was cancelled and the lead person was rude.

---

### Useful but needs Rent Cafe upgrades

- Overall rating: 3/5
- Reviewer: Brian F.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Average. Yardi should upgrade Rent Cafe, and this would free up time for our staff to market space.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Accessible from anywhere. Yardi has all the reports that we need to manage properties in our portfolio.

#### Cons

Rent Cafe does not have features that allow incentives for tenants to sign up. There are also bugs in the app which create some difficulty for tenants.

---

### Alot of highs and some crazy lows.

- Overall rating: 4/5
- Reviewer: Nichole H.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The conversion was rough. Did not get a lot of support. A year learning curve is a minimum. The rent cafe option needs work. For the family this is a great program for commercial it needs a lot of work.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Online access anywhere, email options for tenants, uploading documents, and the Mutiple program print options.

#### Cons

The reports lack crossover, not the same reports as old yardi or option to make a report, we have a lot of glitches on the commercial side, and the notes section lacks options, and there are not enough fields to accommodate commercial users and property profiles.

---

### Yardi Breeze Premiere - 2nd time's the charm!

- Overall rating: 4/5
- Reviewer: Angie K.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We had very excellent training with [sensitive content hidden] - and that made all the difference in our success. We had attempted to adopt Yardi before but it didn't stick, but this time we got the support we needed to create a platform that works with our complex business model.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I am pleased with the new Smart AP, it allows us to connect our payables to MRs and keep track of spending and recognize trends in Maintenance and Repair. CommercialCafe reporting is a great tool as well. I can see who has adopted the platform and who is using it.

#### Cons

We would love to have a rent schedule that looks ahead 12 months. Many of our commercial tenants ask for rent schedules for budgeting purposes.

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### Bookkeeper

- Overall rating: 5/5
- Reviewer: MISTI F.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It has been an improved process for streamlining the tenant process and giving them access to their accounts online so it has been a better experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ability to make corrections when needed by deleting or updating period or dates is a huge benefit.

#### Cons

Need better training on changes in system and updates. Not easy to find all information needed with the online help.

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### Yardi Breeze

- Overall rating: 4/5
- Reviewer: Jovanna N.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We've used Yardi at our brokerage for over 20 years and have been satisfied with the program and customer service.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I appreciate the Help tab. Instructions are easy to follow and printable. The chat has quick response time and has also been very helpful.

#### Cons

Some of the functions, reports, labels that I used with Genesis is no longer available. Also, some of our rentals that are NOT available seem to be listed for rent randomly by Breeze.

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### From RealPage to Yardi

- Overall rating: 5/5
- Reviewer: Amanda L.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Simple and easy to use. I love the features it has that allows us to communicate with our tenants. The accounting features are simple and allow us to go paper free!

#### Cons

Coming from Realpage and having multiple properties, Yardi makes daily tasks much easier when working with tenants.

## More reviews

[Next reviews](https://www.softwareadvice.com/property/yardi-breeze-profile/reviews/?page=2)

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Yardi Breeze Reviews, Pros and Cons - 2026 Software Advice