What are Yardi Breeze users saying about the software?

Yardi Breeze Premier is a great starting point

I'm personally on the financial side of the company but have many years in Operations as well. Breeze has been perfect for our growing company. We have been able to efficiently run reports and maintain our properties on a daily basis. Our teams were able to learn the software easily as well.

Pros

Most of us at the company had previously used Yardi Voyager. As our company is still growing, Yardi Breeze Premier was a great point for us to start. There are many similarities to Voyager, so it was very easy to pick up. It had been some time since I had set up a property, but it was extremely easy in Breeze. The Help Center is amazing and videos are extremely helpful as well. Highly recommend!

Cons

There are some items that are not a part of Yardi Breeze that are in Voyager. This did not hinder us from being to complete what we needed, just added a few extra steps. Overall though the cons are extremely minimal.

Great Prdocut

Very good experience, I would recommend this software to anybody.

Pros

Its easy to use and teach other employees on.

Cons

The turn around time for setting up bank accounts. It took almost 2 months.

User friendly but missing some functionality

Pros

That it is user friendly and that there is customer service readily available on the screen.

Cons

That there is some functionality missing. There were several features with Yardi Genesis 2 that are no longer an option.

One year using Breeze

Onboarding and setup was pretty simple. Yardi staff was nice to work with and customer service has been very helpful the few times that we've reached out.

Pros

Powerful accounting software. Excellent for commercial properties where CAM's need to be reconciled.

Cons

No mobile app, very basic user interface

Yardi Breeze for Commercial Property Management

The program was easy to learn.

Pros

System is easy to learn. There is also the ability for the tenants to pay their rent online and view their account if they sign up for Rent Cafe. That decreases the calls to our office for assistance.

Cons

I would love it if there were an app for our use as well as the ability for the tenants to download an app for Rent Cafe. It's a little clunky to use the program if you're not on a computer or tablet. I would also like the ability to be able to easily customize reports.

Exhausting and Expensive

Nightmare that we can't wake up from.

Pros

Reports are excellent and the bookkeeping/accounting side have minimal trouble.

Cons

Breeze is everything but a breeze. It has been hands down the most clumsy, clunky system for property management. Everything is a add-on or needs to be enabled. It has been an uphill battle for those that use the software to manage properties. We are nearly one year with this software and can't get tenants from cradle to grave (guest card to move-in) through the system. Want to screen a tenant need to enable that which requires Yardi staff (who took over a week to get it on). Constantly being told - "do the training modules" which end up being different or you hit some enable snag that only Yardi can fix. Want to electronically sign documents (which you would think it would be baked into a PM program) nope, you have to buy an add-on. Want to communicate with tenants? They have to opt-in to your request instead of opt-out like Buildium or AppFolio. Maintenance staff can't use it and no good app for it. Tenants are either perplexed by the system or it requires tech support to get them enabled.

Over All Good for Budget

Pros

This software was easy to set-up and use for the most part.

Cons

The biggest issue we have are random issues where saved changes disappear. Also, you must know accounting to use properly.

Review

Overall has been a good experience

Pros

Being able to combine statements for multiple properties and have all properties in the software without have to switch in and out of companies.

Cons

The help feature is hard to use, in my opinion. 1099 forms seem difficult and cumbersome.

Great Product

Pros

User friendly software, very seamless to navigate through tabs.

Cons

Unable to keep data from other Yardi after the conversion.

Easy to use

Pros

The software over all is easy to use. My building managers have been using it for about a year now and it was an easy transformation from Yarid Classic to Yardi Breeze.

Cons

The software needs more updates and ways to be able to customize letters.

Yardi Breeze

As an accountant, my overall experience has been pretty uneven. When I'm trying to make a journal entry or reconcile a bank account, I find myself wishing my client was using QuickBooks. But when I'm recording an inter-entity transaction or looking at CAM charges, I'm grateful for Yardi. I just hope there is a unit within Yardi that's focused on developing the accounting side of the Breeze software, because overall it really is not up to par with respect to the rest of the industry.

Pros

Easy to list properties online for potential residents to find. Easy to set up online payment for residents. Customer support has been responsive and helpful. Some nice, innovative features on the property management side of the software.

Cons

The accounting side of the software is pretty weak and clunky compared to competitors. There's no way to set up bank feeds, so cash reconciliations are 100% manual. The way banks are paired with GL accounts is convoluted and difficult to set up and understand. You can attach documents to payables and receivables (great!) but not to general journal entries (why not?). There is no way to customize basic financial reports in the way you would in software like QuickBooks. Customer support chat feature doesn't work with my company but other companies' chat features (e.g. Intuit) work just fine. Navigation is clunky - it often takes several clicks to get where you need to go. There is a "Favorites" feature that allows you to create your own list of frequently visited areas in the software, but that in and of itself is pretty clunky and confusing, and I shouldn't have to set up favorites in well-designed software. I've had weird errors here and there that customer service couldn't explain and that were solved using a silly workaround (such as removing a couple of lines from a journal entry and putting them into a separae entry). There is no way to "hard close" your books for a given period, so there is nothing stopping a user from posting transactions into a closed period, so if you're a company that needs to get an audit, don't use Yardi. Overall, the accounting side of this software feels like a beta test - it's pretty good, but it's not quite fully baked.

User Friendly Software for Property Management Needs

Pros

It is genuinely the most user-friendly software I've used. Almost everything is self-explanatory and if you not, the help section will easily guide you. Plus the chat feature is a lifesaver in getting an issue resolved quickly.

Cons

There are some features that could be added, like the ability to add photos to a maintenance request, more specific reports on insurance, more customizable reports in general.

Expand your business with Yardi Breeze

During this pandemic, going virtual is absolutely essential. We are an essential business and we DID NOT SKIP A BEAT when we went into shelter in place orders. As owner of the property management business I am just incredibly thankful to have finished implementation just 4 months earlier. We really lucked out on the timing.

Pros

The rent collection is most helpful feature. Reports are incredibly easy to send out to owners each month. The accounting system is extremely robust. I was able to get up and running pretty quickly. However I am still learning new features all the time.

Cons

The implementation time was very long, over a year. However, my previous setup was not able to be imported (manual system) so I understand why. Nevertheless, I would not change anything. We are very happy to be in the cloud with Yardi Breeze.

Eagle Summit Properties LLC Yardi Advocacy

I love being able to quickly post all accounting elements. Again, as one gets comfortable with all the functionality, it is so efficient. I also love how being on the cloud, allows one to share the files with CPAs or Lease Administrators etc. I have hardly had to travel to any professional's offices on most accounting issues pertaining my company.

Pros

The Accounting Software for my company has been crucial. There were many parts with which to get acquainted but with the constant assistance of the Chat Widget it was incredibly incremental and learning was continual. It is like anything else one wants to master. Ten thousand dedicated hours will get you to Breeze through Breeze ;-).

Cons

There were a few glitches. I encountered one with the Receivables where I could not see them and had to manually post unable to use the Future Monthly Charges. The team was diligent in solving the issue. It was a bit intimidating to think that the data would be deleted.

LVPM Review

It is quite a long list, mostly it is about efficiency and reliability which is allowing us to grow and manage the growth without having the usual system problems that go along with that.

Pros

There are three things that stand out, Online Payments with RentCafe is very easy to set up and tenant love it, we have 100% adoption for online payments. The Owner Portal has had much bigger impact that we expected, we several owner who outside the country and in other states, having not a document repository but not having to send tons of emails, the owners can review documents on their schedule and they know where to locate agreements, insurance policies, etc. Lastly, generating monthly could be easier!

Cons

Being a long Yardi Voyager user, not having the ability to export data into Excel for custom reports or special projects is something I would really like to see.

Yardi Breeze

We love that our tenants are able to pay online, this is so helpful with ones who are behind.

Pros

The transition to Yardi Breeze was so smooth. We were able to start using right away.

Cons

There were some reports that we were used to using that are not in Breeze. Also, having to add all the CAM Charges was a little hassle.

Great Software!

My experience with Yardi Breeze has been mostly positive. I do find that when there is an issue that someone doesn't understand it take a long time to get a response. I truly believe that if you utilize your users with experience to explore new patches before launching you could head off a lot of issues. The most recent patch has created some issues that we are still trying to get fixed.

Pros

Yardi Breeze has many different functions and makes running our properties and updating our tenants very easy. The platform is easy to use and also easy to access being completely cloud based.

Cons

There are several areas that could use improvements, just small improvements that would make a big diffrence.

Almost Greatness

Customer service is stellar and helps you thru most problems. Our big complaint is that it was launched thinking about the layman, but it was built from the mindset of an accountant, which defeats the purpose.

Pros

Ease of implementation Customer Service accessibility Cloud system Value Blank Check Writing Custom email/letter forms

Cons

Marketed and launched as a "breeze" but designed to cater to bookkeeper/accounting minded users It was also created originally as a residential platform, but they've improved on that greatly and it works fairly well with commercial. Some tasks could be made to a simpler process but can be quite tricky getting the books to work correctly. Monthly Bank Reconciliation needs a major improvement.

Great for keeping track of tenant receiveables and important lease dates

It's been a good product property management wise - what we had been lacking - but it falls short accounting wise. I wish there was a way to set security protocols for certain users to edit transaction in prior "closed" months. We are one owner and don't have to report to multiple clients - so editing past transactions to have clean books is a must. Reclassifying is a total pain.

Pros

Keeping track of lease dates, tenant receivables, security deposits, etc.

Cons

I really wish this was as easy to use accounting wise as QuickBooks. It really lacks a lot as far as editing transactions, playing bills from multiple accounts, etc. We are one owner with multiple properties and entities - we trade monies back and forth and find it very hard to do with Breeze alone - so many journal entries. We have to post to QB at the end of each month to keep correct records.

Best Software for Commercial Property Management

YARDI is my number one choice and I have used a lot of software

Pros

YARDI is very easy to use and has everything that I need to manage both commercial and residential properties. They were very competitively priced compared to all the other software I looked at but they had many more benefits than others. I love the chat feature for help!

Cons

The tenant rent cafe through residential sometimes has problems setting up new tenants.

Introduction and decision to use Yardi Breeze for a "out of the box" project

My overall experience was exceptional from the first call with the sales team to our implementation specialist. I would highly recommend Yardi Breeze.

Pros

I found the ability to customize for a project that was not a typical end user for Yardi Breeze. Considering the complexity of our project, our implementation specialist was amazing and made the process a breeze!

Cons

The main downside of the Yardi Breeze was not having the banking integration, but it was my understanding it might become available in future updates.

Breeze is so much easier to navigate

The staff are all very friendly and helpful and know the system really well. They know the answers to questions almost all the time or will find the answer and get back to me.

Pros

We converted from Gen2 version to Breeze and it's so much easier to use. Navigating the software is user-friendly and makes sense. It's so easy to scan rent payments on my phone for deposit and much quicker. Love that I can attach invoices to my payables so it's easy to look up later.

Cons

The chat feature on the system isn't actually available very often. Most the times when I click on it, it say it's unavailable and then you have to email. It usually takes a day to get an answer back via email.

Breeze Premier Review

We are happy with the software

Pros

Online payments for receiving rent and sending payments

Cons

no open API to integrate other products with Yardi

All-In-One Leasing Solution for Apartment Management

Overall, our team loved using Yardi. It was the software we used from when we first opened and helped us lease the entire community within the span of 12-14 months. Besides the few cons listed above, the pros definitely outweighs it. I'd suggest giving Yardi a shot if you've never used it before.

Pros

Our team loved using Yardi for our lease up which was about 250 units in total. I loved how user-friendly and easy it was when it came to adding in new prospect information and also sending out marketing information to them via the software. It doesn't take very long and saved me a ton of time when it came to outbound marketing. I also loved how it typically doesn't lag out on me when I'm pulling up current and past resident information. I've worked at a property before where residents would get upset, because I wasn't able to provide them with the information they needed fast enough as the system we had would freeze all the time.

Cons

There are quite a few pop-up notifications that can occur and can be irritating at times when entering in new information. I wish there was a way to disable them or pick which notifications I'd like to pop up. There are certain fields that need to be filled in that are sometimes unnecessary. This can also slow down productivity when trying to provide prospects with the best service possible.

Yardi user since the DOS version!`

Overall we are more satisfied than disappointed with the product. I do believe that they are trying to "evolve" as time goes by with users "suggestions". It is my hope that the software engineers are "listening" :o)

Pros

Love the web based options. Owner EFT distributions, email and "owner portal" reporting, tenant statements with the ability to email. This program is functionally similar to Yardi Professional which we used for over 20 years. It was tough to make the switch due to the fact that YP was a workhorse, but having all of the web capabilities to bring us into the "21st Century" was a GREAT move! Especially with the current COVID-19 crisis - we were able to have some of our employees work from home! If we "had" to, we would have been able to totally function remotely.

Cons

I don't like the time it takes for the EFT's to hit our owner's accounts (5 banking days). I also do not like the fact that the company Logo and company information are not provided on the cover page of the monthly report packages. I have made several comments about this (I've had owner "complaints" as there is no contact information on the package for when they supply them to their tax professionals - this is "not" a professional look for our company). Not being able to "toggle" between different screens (which we could do in a very "old" program was a surprise to us!).