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> Reviews of Guesty. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Guesty is a good fit for you!

Source: https://www.softwareadvice.com/property/guesty-profile/reviews

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Guesty Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/hotel-management/guesty-profile/)

Reviews

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# Guesty Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(351)

4

(60)

3

(20)

2

(12)

1

(35)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.3

Value for money

4.2

Functionality

4.4

* * *

### Pros

"Guesty integrates channel management, guest messaging, payment processing, task management, and reporting into a single system, which simplifies day-to-day operations."

"It’s a powerful platform that makes property management much more streamlined by bringing reservations, guest communication, channel management, and automation into one system."

"The platform helps keep bookings, guest communication, payments, and internal operations all in one place, which makes managing multiple properties significantly more efficient."

### Cons

"Synchronization problems and loss of configurations following certain updates on the site; When the same guest books more than one apartment, sending the link through the guest app often causes a bug, forcing us to repeat the process multiple times;"

"Distribution was inconsistent, and channel integrations — particularly with VRBO — created syncing issues, listing discrepancies, and booking confusion that required constant manual correction."

"Payout reporting lacked clarity, and cleaning up the financial records after leaving the platform required substantial time and effort. When we attempted to cancel (after providing prior notice), billing continued."

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Guesty Reviews, Pros and Cons - 2026 Software Advice