--- title: "Lodgix Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Lodgix. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Lodgix is a good fit for you!" source_url: "https://www.softwareadvice.com/property/lodgix-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Vacation Rental Software](https://www.softwareadvice.com/vacation-rental/) / [Lodgix](https://www.softwareadvice.com/property/lodgix-profile/) / Lodgix Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/lodgix-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/lodgix-profile/alternatives/) # Lodgix User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 171 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 149 reviews (87%) - 4 stars: 15 reviews (9%) - 3 stars: 5 reviews (3%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Most mentioned pros - UI and functionality are simple enough to get started managing your vacation rentals and interfacing with the OTA's. - I liked the product as I was starting out automating my Vacation Rentals. - You can automate messages to guests, integrate key entry methods, it has fillable and blank document tools, and so much more. ### Most mentioned cons - Additionally, the platform imposes hidden channel fees, which, when combined with the monthly subscription cost, make it more expensive than many competitors. - Lodgix has an outdated interface that makes it difficult to make changes efficiently. - Unfortunately, that comes with additional cost. ## Lodgix customer reviews Showing reviews 1-25 of 171 (page 1). ### The BEST PMS out there! - Overall rating: 5/5 - Reviewer: Ricahrd K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Love Lodgix. From the beginning, the customer service has been second to none. I wish I could hire these guys to work for me. They are constantly making improvements. Nothing is static here. Constantly evolving ...but in a good way..not be cause something was broke. I cant imagine how much time using this software has saved me and at the same time, provided me with a better customer experience. I do think I am a Lodgix lifer now:) So real quick: the software works, great customer service, always growing Of the 5 PMS I have used, Lodgix by far was and is the best! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Deep depth is usage. So much you can do with it and it just WORKS! I have used several other channel managers/property management systems and they all never seemed to rise to a level of just being acceptable. Lodgix hits that ball out of the park everytime! Response by the team is also stellar. Not only is their response time great...they are also helpful. Unlike most service providers, they answer the phone or email real fast, but they keep you going in circles for hours and days before a resolution is met, if ever. Go with Lodgix...they really cant be beat! #### Cons I have been using for over 3 years now and I am still learning everyday something new. That is how in depth this software is. Of course you can get up and running within a day or so...but then you start to add layers on top of layers and that takes time. So dont let that hold you back. It takes time to make something meaningful happen. --- ### Lodgix is the best short-term rental management I’ve found! - Overall rating: 5/5 - Reviewer: Justin T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered We’ve had an easy time with this well-thought out software...compared to the other company we used prior, this software is a dream to implement and use - great tech support too! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and functionality are 5 stars! #### Cons Lacking some accounting functionality (balance brought forward) that I’m told will be implemented soon. #### Reasons for choosing Lodgix We had an associate that highly recommended it when she heard the issues we were having with Kigo, coupled with lack of tech support to rectify them. I looked up the specs and immediately began the switchover! I highly recommend Lodgix! #### Reasons for switching to Lodgix Lodgix was much more user-friendly and the tech support is far superior! --- ### Good but not so userfreindly - Overall rating: 3/5 - Reviewer: Veronique C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like it to manage a couple of homes, but definitely not if you have a large number of homes. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The price and that it is a light program. #### Cons The software was too rigid and missed some accounting aspect --- ### The software you need for your rentals - Overall rating: 5/5 - Reviewer: Loren D. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Lodgix allows us to have a centralized location to manage all the properties we manage and makes it really easy to do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lodgix is packed full of features and the developers are constantly working to add more and improve your experience. The pricing is tiered so you only pay for what you use. It offers integrations with all the popular third party sites. #### Cons They don't support a payment processor that works in my country, although I don't think any online payment processors work in my country. #### Reasons for choosing Lodgix Best price and offering for what we needed. It completely fits what we wanted our system to do. --- ### Second to None - Overall rating: 5/5 - Reviewer: Courtney C. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Lodix has consolidated the needs of consumers it also makes it to sort amenities based on your preferences. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There were plenty of options to choose from. There are ways to sort and filter your preferences to your needs. #### Cons I would love a mobile app version of the program. That would allow the options to be accessed mobility. --- ### NO QUESTION *BEST* solution for small business - Overall rating: 5/5 - Reviewer: sean t. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Lodgix does things with excellence. Lodgix developed and continues to refine a platform that thinks about my business like a business partner instead of an apathetic employee or a lazy vendor. It's easy to find apathetic and lazy people. It's hard to find a business partner. Maybe someone reading this thinks I'm a schill, but I'm writing what I've written because our business was bleeding money to an inferior platform that was recommended by someone who never investigated alternate platforms. I was on Guesty, which is not a true channel manager. Lodgix is a channel manager. If you don't have a platform that actually gives you sync and operability with all the major channels, you're doing yourself a disservice. Many other platforms are disguising themselves as a management platform when their objective is to do one of the following: -take over managing your properties -sell you a really expensive web site -sell you a really expensive digital marketing solution Almost none of these other "solutions" actually manage your channels, not even to speak of the abundant features in Lodgix. It took me nearly 220 hours of demos, research, phone calls and trials to make my way down every dead end. Do yourself a favor and don't put yourself in a position of having to switch platforms. Lodgix will take you from 3 properties to 300 properties. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a complete package that is scalable. Their extra modules for employees and property management are welcome bolt-on a la carte additions if you've grown to need them, and they don't saddle you with the price for that service when you don't. Every tier and aspect of their pricing is reasonable and delivers value. Their support is excellent. I hate it when guests don't bother to read important details and I always try to reference Lodgix material before I create a ticket. When I miss obvious things or misunderstand their material they're still very responsive and make every reasonable effort to solve my problem. There's a difference between solving a problem and just saying "sorry for the inconvenience". Their help library/manual is very well conceived and thorough. They continue to roll out improvements. When I started I was a little disappointed in the fundamental function of their calendar, but it was not a difficult work-around to achieve what I wanted. However, they told me they were working on an improvement that would accomplish exactly what I wanted. THEY KEPT THEIR PROMISE. Most people will tell you what you want to hear and never address it. Lodgix gives me a platform that delivers nearly what an enterprise solution delivers. There are two truly enterprise level solutions that cost a fortune, and I couldn't possibly know if I would get equal support without spending a fortune. This is the best solution for everything a short term rental operator needs. #### Cons I didn't like the calendar initially, but it is an excellent calendar and they've made improvements so I have all the capability of making adjustments as needed. This negative aspect is now a non-issue because they listened to their customers. It's more complex than a crummy phone app, but this is not really a negative. If you try to run this business off a phone app you're either shooting too low in your operations or you're planning to fail. IF you're not committed to becoming a proficient user of the platform you choose, why even bother. The "simpler" solutions don't have half the operability you need. No platform is perfect. There are tweaky little things that puzzle me sometimes, but there's always a solution. When I say tweaky things I don't want to imply inoperable features or down time. This platform has never failed to function and stay up 16 waking hours a day every day. #### Reasons for choosing Lodgix I also looked at Avantio, VacayHome Connect, Vreasy, Escapia, Xotelia, Barefoot, OneRoofTop, and Maxxton. Only two have equally robust features, but they are truly enterprise level solutions... very expensive for small operator. All the others lack features and operability OR they were disguised to sell us a different core service or product OR they were for people that have a hobby and want to make a few bucks with their garage apartment OR almost none of them truly manage channels OR they didn't actually manage properties. I was interested in Avantio, but their communication and information in the sales cycle was non-existent and they have a really skinny USA presence. They're based in Europe and considering how poor their communication and professionalism was I didn't think we could risk support that was consistent with their marketing and sales effort. Lodgix support before and after were consistent. #### Reasons for switching to Lodgix Where to start? They're not a channel manager. They said they would roll out features and channels they never rolled out. Their on-boarding was poor. There support was slow and tedious. They were REALLY expensive. They were limiting my business to strictly Airbnb. Features and operability frequently failed to function, and they promised fixes that never happened. I don't think they commit to robust development and I don't think they every operated short term rentals. Very limited features. Their response to customer problems was abysmal. Those are all the negatives, why we switched, but have to give them credit for a great calendar and elegant interface. --- ### Top contender - Overall rating: 5/5 - Reviewer: Denise A. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Overall a fabulous option for property managers with Vrbo accounts with 5+ properties #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ~Excellent help sources--documents, videos, awesome chat support ~Very easy to import properties from Vrbo--most only import from AirBnb or you have to copy/paste all the info manually ~I really liked the invoice layout--one of the few that shows each night's price, most only show the total rent cost ~Capability to actually NAME fees and configure how they're applied ~Very customizable and detailed dashboard ~Customizable calendar colors to view payment and reservation status at a glance ~One of the very few which shows rates on the calendar and highlights Fri/Sat for weekend nights (most mark Sat/Sun which isn't correct for most of us) ~Some cool reports esp Inquiry ROI and comparative reports ~Can export reports as PDF or Excel instead of only CSV #### Cons ~No centralized inbox for Vrbo inquiries unless you can use the XML feed (5+properties under 1 account) ~1% fee for Airbnb reservations and 2% for Booking.com/Expedia ~Wish I could customize reports by being able to select fields --- ### LODGIX - Overall rating: 4/5 - Reviewer: John F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered Overall, Lodgix has been a very useful tool for us in managing our vacation rentals. We would definitely recommend the product and service if you need a rental management software that delivers results and is very user friendly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The simplicity of adding rental properties and being able to manage them in a single place. The software features many components. You can automate messages to guests, integrate key entry methods, it has fillable and blank document tools, and so much more. #### Cons The cost was a little bit more than some of the other options out there. They do appear to have solid customer service above and beyond their competitors. Unfortunately, that comes with additional cost. --- ### Excellent Tool for Rental Management - Overall rating: 5/5 - Reviewer: Gil P. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We set the software up for clients. It can be a somewhat steep learning curve, but again the support personnel are there to help every step of the way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Support is the number one feature of this software! Very helpful and responsive support from the developer. The photo gallery component is probably the best in the industry. #### Cons The setup for seasonal templates can be somewhat daunting and does not seem to carry over from year to year. #### Reasons for choosing Lodgix Lodgix is a far more complete package. Our clients made use of Wix platform and Lodgix only had an "embed" feature to deploy on that platform. Lodgix is strictly a WordPress platform --- ### A bit confusing - Overall rating: 4/5 - Reviewer: Ana F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used other for free trial - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It had several modules that I thought important to my business. #### Cons I tried this software but the choose another. The interface was a bit confusing and you couldn't understand at first glance what you should do. The setting was extremely difficult and couldn't be done by you. The price was also very high, and they had set up fees. #### Vendor response Lodgix is one of the only remaining platforms that charge a flat monthly fee that varies by the number of properties under management. Most platforms today charge a % of bookings. While we take 2% for booking.com and Expedia.com bookings, all other bookings have ZERO fees. The net result is that the monthly spend on the Lodgix platform is near the lowest of any platform on the market today, and we intend to keep it that way! We also have no minimumn spend. Many platfroms with our feature set and customer service require a $250 - $1000 a month minimim spend. With Lodgix, you can start for as low as $49.99 a month and will only pay more as you grow. In terms of setup, the first challenge is always how to get properties setup and reservations entered. Lodgix has several tools that import both property and reservation data from HomeAway and Airbnb. It couldn't be more simple. Thanks for considering Lodgix, please check out our free 30 day free trial! Replied December 2018 --- ### Fits the needs of small but growing company perfectly - Overall rating: 5/5 - Reviewer: James H. - Product usage: Used unspecified for unspecified - Reviewed: March 2012 - Review source details: This review was submitted organically. No incentive was offered This is the most well thought-out product I've ever purchased. It has every option you could possibly want, and has contributed to our significant growth in the few months we've been using it. The company is incredibly responsive to suggestions and customer service is top notch. It's clear they have an in-depth understanding of the needs of small- to mid-sized vacation rental businesses. They're a true partner and want you to succeed so they do, too. My advice is to buy this software from the moment you enter the vr business rather than fumbling around with different payment methods (paypal, squareup, etc), trying to keep track of inquiries, lying awake at night worried about double-bookings, forgetting to enter a reservation on your calendar and having someone show up unexpectedly, making sure you collect the balance due from guests prior to arrival, properly accounting for taxes, etc.The amount of time and effort to successfully do that without this software is overwhelming. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros There are literally too many features to list, all of which work seamlessly with each other. Some of the ones that have helped us the most: 1)autoresponding to inquiries (even automatically suggesting comparable properties when the inquiry is for a booked property) 2) building a trackable database of all inquiries and guests 3) sending emails based on specific triggers 4) alerting housekeepers to checkins and checkouts 5) Online booking--no more paypal invoices! No more paypal period!!! Literally get bookings while you sleep, click 3 buttons, and the reservation is accepted, the guest credit card is charged and a confirmation email is sent out (and the email is property specific) Money in the bank! 6) Highly customizable, from discounts, to coupon codes, to custom variables like lockbox codes 7) Simplifies all finances, accounting, tax reporting, allows analysis of your business based on occupancy rate, revenue per unit, etc. so you truly understand and can grow your business. #### Cons Really none. There are ongoing improvements to every aspect of the software based on client feedback. #### Vendor response Thanks Jim, appreciate the kind words. I'll remember that next time you need a new feature. :-) You've got some amazing properties in Charlotte..for whomever reads this, if you are visiting Charlotte, NC, check out TheHomeCollectionCLT.com for some exceptional vacation rentals! Replied March 2012 --- ### Too many great things to say about Lodgix - Overall rating: 5/5 - Reviewer: Sam P. - Product usage: Used unspecified for unspecified - Reviewed: April 2013 - Review source details: This review was submitted organically. No incentive was offered The fact that you can see availability at multiple properties on one page is what drew me to Lodgix. After much searching for a booking calendar that would make things easier rather than just work for me, I got a free trial. I have never looked back....as with anything that makes life easier in the long run, there is a set-up period that can be tedious with lots of data entry. Even this they make quicker by allowing you to easily copy any relevant input from one property to another. With a busy season approaching I was eager to skip things and just get the basic calendar online. It is only as and when I have had periods of time to browse through the site that I have implemented more and more of the settings available. Each one makes my life easier and frees up more of my time in the long run. It seems that everything has been thought of, and if I think of anything that would be useful to me personally Brent invariably makes it happen! I cannot recommend Lodgix highly enough!! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros The support is phenomenal - questions are answered and problems are often sorted in minutes rather than the days you usually have to wait on other websites. I am EXTREMELY technically-challenged but with the awesome and extremely detailed manual (and often Brent's help) have been able to get to a point where I am confidently able to run more and more of my business directly through Lodgix, using my iphone or ipad as much as my desk computer. This is important to me as I manage 20 + villas as well as take bookings for them - so I don't necessarily have enough time at my desk as I could do with! I can now write up and send out invoices or receipts from my phone as I sit in line at the bank. I reckon I am still only utilizing about 25% of the settings and modules available with the general subscription, I discover new time-savers constantly. The site is extremely well set out too - easy to access anything anytime and go from one screen to another. #### Cons Any problems that I have encountered have generally been because of our somewhat remote location in the Caribbean. Most of this been overcome however. --- ### Excellent Channel Manager and Booking Program for Vacation Rentals - Overall rating: 4/5 - Reviewer: Kim B. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered I've been in the vacation rental industry since 1996, and have heard many stories about difficulties with channel management systems. I've been very happy with Lodgix, and never hesitate to recommend it to my colleagues. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The software is consistent, and is a good system. Brent and his team are always working to upgrade and update, and it's much appreciated. I've never received a complaint from a guest regarding the booking system, and if you regularly deal with vacation rental guests you know this says a lot about Lodgix. The team are always extremely quick to respond to questions and issues. I have been very impressed. #### Cons Customizations regarding the plug-in use for your own website. That being said, I work with a web developer who, while sometimes gripes about the ability to customize the Lodgix application for your own website, admits that Lodgix is one of the best channel manager programs to use with your own website. My only other issue would be updates to the user manual and search-ability issues within the manual. The good news is that the team is continually working on upgrades regarding these issues. --- ### Unbeatable Software - Overall rating: 5/5 - Reviewer: Paul H. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered I manage 15 short term rentals and Lodgix has made the whole process seamless. I can now do all reservation work from my smart phone almost as easily as from my computer! The software is completely geared toward simplicity and functionality and I can't imagine going back to my days before Lodgix. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very simple to use, both for me and for my customers. Fully featured, there is nothing essential that I desire that it doesn't offer me. The way it is able to integrate with vrbo is a huge plus so I only have to edit rates, photos, and property details in one location. Also, the credit card processing integration is the best I have every used and carries the lowest rates, and I have tried a lot of them over the 18 years I have been in business. The damage insurance offering is awesome, too. If I ever have questions I just submit a support request and the response is always amazingly fast, with simple explanations. #### Cons Can't think of anything! --- ### Lodgix Rocks - Overall rating: 5/5 - Reviewer: Joseph C. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered I've been using Lodgix for years and it makes booking and accounting a breeze. Calendar integration with major websites like VRBO, TripAdvisor and others ensures that potential guests can always see current room availability. Multiple reporting options lets me gain valuable insights about booking patterns that helps me set prices and maximize bookings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Here's the best part: If you have a question or problem the support is supper responsive. They even take your input for new features. On one occasion I told them I needed to be able to sort a report by a certain field that wasn't available in a report and they added it to a downloadable spreadsheet that day. Try getting kind of service anywhere else - you won't find it. #### Cons There's really no down side. The Lodgix team is constantly adding new features. The on con, if any, is that I rent too few rooms to take advantage of all the neat features they offer. --- ### Tried a couple - subscribed to Lodgix.com - Overall rating: 5/5 - Reviewer: Dave S. - Product usage: Used unspecified for unspecified - Reviewed: March 2011 - Review source details: This review was submitted organically. No incentive was offered Yes - I have and will continue to recommend this product. It's a lot of value for $19.95 per month. I also like the fact that I don't feel like any old customer. Being in the technology business I hear a lot about partnering. However, I had never really experienced it until I started working with Lodgix.com. even though this is a micro business - it is my business and it is important to me. it's good to know I have a "partner" i can reach out to for help in this area. Additionally, I think the leaders of Lodgix,.com have built - and will continue to build - their business on their genuine commitment to help VR owners be successful - rather than building a business on sales - which frankly, I see too much of in today's ultra competitive business environment. Lastly, I am not a relative of one of the owners. Just found these folks through and internet search on Google less than 30 days ago. As a matter I have not even paid them yet #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Pros - Customer Services: Soon after registering for my free 30 day trial, the President of the company jumped in and started helping me configure the app. to fit me specific needs (pricing model, etc..). I was surprised, impressed and thankful! He was obviously engaged and willing to spend the time necessary to ensure I was successful with his solution. I knew then that I would be able to pick up the phone or e-mail to get a question answered, quickly. - GUI: Seems to be the most up-to-date one in my price range. - Price: STRONG value. - Intuitive: Obviously, you have to move through various screens to manage different aspects of the application and customer information however, all in all pretty easy navigation. - Functionality: everything and then some that I need. #### Cons There is a learning curve. However, I got through it with some quick responses from tech support. --- ### Game changing software - Overall rating: 5/5 - Reviewer: Robert D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Prior to Lodgix, we were keeping track of our eighteen rental units on index cards and a dry erase board. Having all the reservations and billing computerized has drastically reduced our work load and increased the productivity of our small staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The calendar display for the administrator and the front office manager is well thought out, easy to use and the color coding of the display has virtually eliminated deposit and rental payment collection errors. #### Cons I wish we could scroll back in time on the reservation calendar more than twelve months. Guests frequently want to see when they rented different units in previous years. --- ### Perfect Automation and Booking Software for a Turn-key VRBO - Overall rating: 5/5 - Reviewer: Jacob S. - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered Lodgix dramatically decreases the time needed to manage multiple vacation rental units. Automated digital rental agreements, triggered arrival instructions (with custom templates), integrated unique key code generation (with a handful of lock manufacturers), channel consolidation and calendar syncing, custom invoices and payment options and many more features turn hours of work into minutes. I can manage all of my inquiries, bookings, payments, communication from one localized hub online or on my phone (which happens often). Lodgix has absolutely streamlined my VRBO process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, logical interface that has been well-thought out. The support team is easy to reach via chat and phone and are always ready to help in a timely manner. #### Cons Ready for a full Expedia integration feature that is bug-free. Also, I would like customization code for the calendar and booking widget to be used on non-wordpress websites. #### Vendor response Thank Jacob for the kind words. We'll be working on new skins and more option for the calendars soon! Replied August 2016 --- ### Even for a small business - Overall rating: 5/5 - Reviewer: Susanne P. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered I needed 3 more letters in my language to be added to the program in order to be able to use it. The Lodgix crew made it work in no time, doing the extra work for a small company is unbelievable and very precious. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Even for a small company as mine this program is marvelous. The support is outstanding - never a question unanswered. I know my company can grow within this program - it has everything you need under one roof. The change was very easy, I got all the help I needed and as always super fast support. Very reliable program never had a problem. Would highly recommend this program to anyone that works with Vacation Rentals. #### Cons I haven´t found anything that I don´t like. --- ### Expectations exceeded every day with Lodgix! - Overall rating: 5/5 - Reviewer: Harry W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered With Lodgix being our "wheelhouse," our center of control, we very much rely on the services provided for our clients and staff. Being current, quick, user-friendly, accurate and detailed is all of what we need Lodgix to be and they exceed our expectations every day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being current, quick, user-friendly, accurate and detailed is all of what we need Lodgix to be and they exceed our expectations every day. #### Cons The defaults don't make sense to us sometimes and we need to go in deeper to tweak... --- ### Great Property Management Software with Fantastic Support! - Overall rating: 5/5 - Reviewer: Kellee D. - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered I've been using Lodgix for the last 2 years for my luxury vacation home rental business. They have the right mix of easy to use features and their customer support is very timely and excellent. Highly recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Wordpress ease of integration makes it a breeze to do a custom website. The new Control Panel interface is also very easy to use and keeps the right information available. Owner statements are very simple and easy to run. #### Cons Integration with Quickbooks Online is not very good. It would be nice to generate housekeeping reports that easily have guest email & mobile number for housekeeping lead. --- ### When only the BEST will do! - Overall rating: 5/5 - Reviewer: John C. - Product usage: Used unspecified for unspecified - Reviewed: August 2012 - Review source details: This review was submitted organically. No incentive was offered When only the best will do - get Lodgix, there is simply nothing better! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros My "real job" requires me to be available 24x7, so I knew I needed a system that could automate everything in VRBO business the way *I* wanted it automated and this system is it!! I tried a few others but I knew they weren't for me when I was still trying to learn them three days later. With the Lodgix system I was up and running within a day because the system is *super intuitive* and just that easy to use. I think the one of the best testaments to the system is every time I ask myself "I wonder if I could have the system do X" and it can. Like others I enjoy: 1) Waking up in the morning to bookings that occurred over night while I slept. 2) Reading emails from my staff confirming job assignments that were automatically assigned by the system based on bookings. 3) Being able to handle all credit card transactions within the same system. Finally, I have been able to achieve a 70% occupancy rate through mid 2014 with no effort since Lodgix does all the work! #### Cons Not a one! #### Vendor response Hi John, thanks for the kind words. It's been great working with you over the past couple months. I think you'll be quite pleased when we get into the some of the fun social media stuff in the latter part of this year. We'll be putting out some neat tools for Facebook and Twitter to bring those important marketing vehicles into Lodgix to allow for easy updating, booking and automation using Lodgix. Thanks again! Replied August 2012 --- ### Lodgix almost does it all - Overall rating: 4/5 - Reviewer: Gerard L. - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered I went from excel spreadsheet to Lodgix about 3 years ago and thank god I did. You really need software to run a professional business even if the condos are yours. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use Dashboard Work Order Feature Automatic emails based on specific criteria Templates Etc #### Cons I would like to be able to send a text message to a guest from the system but perhaps its impossible for anyone to do The add-ons get expensvie - should come with the base product. IMO #### Vendor response Gerard, thanks for the review. I agree with you about the SMS component I hope we can get that out the door soon! Replied August 2016 --- ### I love this software! - Overall rating: 5/5 - Reviewer: Annabelle W. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered I've used Lodgix for years, I love that they are committed to constant feature upgrades to meet the market. Their customer support is second to none. Great job guys. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I can adjust invoices as I need them to be, the multi calendar view and terrific support. #### Cons I'd love to be able to enter expenses that recur each month, and I'd love for end of month invoicing to give a choice - so that I can pay owners for each night occupied in the month - not just each stay ending in the month. --- ### An affordable option that gives you control of your website and the BEST customer service ever! - Overall rating: 4/5 - Reviewer: Marisa D. - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered I chose Lodgix because it was an affordable option that gave me control over my website. The idea of paying someone to own my website and to give them control was not something I wanted to do. Lodgix was one of the most suggested platforms for someone who wanted to have control over their website and an easy back end program to put into your site. My web developer loved their platform and was able to quickly do my site. I like the way it looks as well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I am not terribly tech savvy so I have probably called their customer service ten times, emailed them ten times, and did four trainings and every time they have been super helpful and prompt to work with. I wish all customer service was like Lodgix! It is almost unheard of to have people call and email you back with answers so quickly these days! #### Cons I am not super tech savvy so I have not thought things were super easy to learn. However, as I said above, their customer service is top notch and so they are always fast to get back and are super helpful. There have been a few features I really wish they had but they have been attentive every time I have expressed those thoughts and are working on implementing a few. ## More reviews [Next reviews](https://www.softwareadvice.com/property/lodgix-profile/reviews/?page=2) --- Lodgix Reviews, Pros and Cons - 2026 Software Advice