What are Property Vista users saying about the software?
Read what people like you have said about using Property Vista software through verified user reviews
User Review Highlights
4.76
49 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"All of my tasks are easy to overlook. If my tenants have questions or need information, it is very easy and fast on Property Vista to look everything up."
"It is really user friendly, easy to work around."
"Great features and options for efficiencies. The tracking of maintenance requests is great."
"Some times it is hard to know how to do new things within the system."
"I dont like the fact that i am the only person to close a request."
"The messages section is confusing as there are too many options depending on where it’s come from. Adding a guarantor to a lease is far too complicated."
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Showing 1 - 25 of 49 reviews
Anonymous
Company size: 1,001-5,000 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2019
Easy to Use, Great Support
Using this software has helped with the owners' satisfaction and has helped free up more time for me in the office. Online transactions are up. Assessments are being paid on time. It really brought the community in the 21st century.
Pros
The small details are all covered. For example, I like that you can alter the staff's access levels. It's not black or white, they tend to the areas in between.
Cons
There are glitches which hold up productivity at times. But I'm sure they're working those out and all will be well in future testings.
Marshall
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2017
myCommunity is a way for us to ensure accessibility and an open, two-way dialogue with our residents
Pros
The myCOMMUNITY portal has led to an increase in our resident satisfaction. It allows our residents to pay their rent online without having to worry about ordering cheques or having to drop payment off at the site. Our residents can also submit their maintenance requests online which are received by our staff instantly. It allows for a faster turn around and eliminates paper maintenance requests from going missing. It also allows for a more effective way to communicate to our residents
Cons
Kate
Company size: 11-50 employees
Industry: Real Estate
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Honest Review and Experience with Property Vista
Pros
Sales representative [SENSITIVE CONTENT] did a decent job highlighting features we were interested in, but failed to do a deep dive on the full scope of the software. They did agree to provide us with access to a test environment before signing up, however the environment they provided was completely broken, they would not, or could not, provide the correct permissions, and there was no test data populated. After signing up we were shown an example of their working test environment, yet we were never provided access to test beforehand, and this was never addressed or fixed.
Cons
We found the interface to be outdated, clunky, and not user friendly. There is no proper App to go along with the software (other than a few maintenance functions, which are severely lacking), search functions are awful - ultimately into 6 weeks of onboarding and training by the Property Vista trainer, our team collectively decided that this is not a good fit for us. There is also no customer service... at ALL
Anonymous
Company size: 2-10 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Well featured but a bit hard to use.
Property Vista is a good company. They have a great product generally.
Pros
Property Vista does a lot of various tasks.
Cons
The software is not intuitively easy for the prospects to use if they have english as a 2nd language.
Adriana
Company size: 501-1,000 employees
Industry: Real Estate
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2021
Go Vista
I use vista daily to update any information on tenants payment, lease agreement, purchase requisitions, maintenance request (follow up and close when done). Checking message center daily and answer open tickets
Pros
Vista is easy to navigate and update information on tenants, lease agreements, tickets, purchase requisitions.
Cons
More details needed on Purchase requisitions aspect ( inspection area, service areas). We would request the possibility of not receiving 2 email of system notification when every purchase requisitions are processed.
Eugene
Company size: 51-200 employees
Industry: Real Estate
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2021
Love Working With This
Pros
When first introduced to this system I was a bit leery of how I would be able to adapt to the system. However, it is very easy to use and actually I enjoy working with it. There are so many features that help me out ie: can track who has paid rent online , work orders, communications , unit inspections. Very multi functional system.
Cons
Can't think of anything; it does everything that I need.
Bo
Company size: 201-500 employees
Industry: Real Estate
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2021
Best Software I worked so far in my business
Pros
This product is very easy to use, has all the features I need to do my day to day work. All of my tasks are easy to overlook. If my tenants have questions or need information, it is very easy and fast on Property Vista to look everything up. Maintenance requests (eliminates paper maintenance requests from going missing), payments, application , units and Dashboard - I just love it and would recommend this software anytime
Cons
There is nothing not to like about this software
Reasons for switching to Property Vista
Management changed and they brought Property Vista in
Josh
Verified reviewer
Company size: 11-50 employees
Industry: Real Estate
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2022
Worst experience ever! RUN FOR THE HILLS!
I have used many different Property Management software over the last 6 years. Non have been perfect so with the new company I was willing to give this group a shot as their demo promised a lot that looks good in theory. ERROR. After paying my money on [SENSITIVE CONTENT] it took them a week just to get me access to the system. Once I got access to the system it has taken over a month just to get the basic system up and running. I'm running a company and at no point was I ever told it was going to take months just to get it functioning properly. I have used both Yardi and Buildium and when I signed up in the past with their competitors I was up and running within 1 day of paying for the system and implementation was smooth and simple. Trying to get anything done in Property Vista is like trying to run through a labyrinth. They try to make everything over complicated and try to customize it too much. The main DashBoard is a Joke and does not give you a quick snapshot of everything happening in the system. Entering a new Unit should be as simple as enter owner -> enter building -> enter unit -> enter lease done! But no you have to enter the building then go to another section to enter the unit, then go into the back end to enter the owner then enter the landlord... We live in a fast pase industry where rentals come and go sometimes within a week or 2. Spending 15-20+ hours on training just to getting the system up and running over several weeks/ months while running...
Pros
There are NO PROS for me. This has been the worst software implication I have ever experienced.
Cons
Everything. It takes forever to implement the system. the system is NOT intuitive. there is no logic to how the system flows. It takes a very long time to enter new units. The customer service is the WORST I have ever experienced.
Reasons for choosing Property Vista
The demo made it look like it was going to be much easer and less complicated then the alternatives... FALSE
Reasons for switching to Property Vista
It looked promising... Bad decision.
Elia
Company size: 2-10 employees
Industry: Real Estate
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2021
Good Property Management software
excellent.
Pros
Good Property management software, saves time. No more dealing with cheques and etransfers. sign your leases electronically and keep track everything you need to manage your property and tenants
Cons
If you have a lot of tenants and properties it will take some effort to get started. but it is worth it and the company helps you onboard.
Alysia
Company size: 501-1,000 employees
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
February 2019
I love that I can do application and payments easily here. When something’s needed of someone it’s easy to communicate what I need to them in one spot.
I would like to see an app for our iPhones that is easy to go in and out of without constant sign in and phone twister.
Pros
I love that I can do application and payments easily here. When something’s needed of someone it’s easy to communicate what I need to them in one spot.
Cons
I would like to be able to do my own blasts to my properties without having to go to someone at the office level.
Robert
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2017
We have information now at our fingertips. It's much easier to know correct details and respond well
Pros
We now have a connection point into our entire resident base. The myCOMMUNITY resident portal has led to a significant increase in our tenant self service, online transactions for both rent and maintenance are way up and we are experiencing dramatic improvements in overall resident satisfaction. I'm not sure how we ever operated in the past without their help. If you're looking for happier residents, these are the guys to talk to.
Cons
Some times it is hard to know how to do new things within the system. But the help desk is always there and quick to answer.
Alex
Company size: 501-1,000 employees
Industry: Building Materials
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2021
Property management software easy to use
I use it literally everyday, my experience is great . And easy to use . Makes my day easier
Pros
The best part is the ability to use it anywhere . Whenever . And however you need . It works for you and your residents. In both communication and follow ups.
Cons
I don’t like the glitches on rare occasions when using on mobile browsers .. would really like to see an official app.
Sundeep
Company size: 201-500 employees
Industry: Real Estate
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2021
Friendly Easy
A very good software. Use it daiyly for all administrative work.
Pros
Ease of getting tenants info and PO done and maintenance management
Cons
In maintenance, need an option of work in progress. Also don't need the hour optin of giving notices. sometimes the contractor will come same day for inspection & repairs so PV doesn't accept less than 24 hours. Please remove that. Make it a notice to be sent without any barrier for time.
Reasons for switching to Property Vista
Management. But it's very good.
Lemonia
Company size: 51-200 employees
Industry: Management Consulting
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2021
Makes my work easier
Overall working with vista helped me a lot on my administration part of the job. It's very easy to use and I'm also using it as a tenant too and makes it extremely easy to do payments and submit my work orders.
Pros
Pros: everything I need to do is in this program. Makes my work much easier.
Cons
Cons: doesn't have the Blind carbon copy(BCC) for messages makes it harder to send the same message to multiple tenants
Ashly
Company size: 51-200 employees
Industry: Real Estate
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2019
Very positive. I would change a few things but generally I have had an easy time with staff.
Pros
I enjoy the dashboard and having the info at my fingertips. I like that I can edit my staff’s access levels. Depositing is a breeze.
Cons
The messages section is confusing as there are too many options depending on where it’s come from. Adding a guarantor to a lease is far too complicated. It’s not realistic to expect one off the bat. Wish we didn’t get logged out so quickly.
maria
Company size: 1,001-5,000 employees
Industry: Marketing and Advertising
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2021
Vista
Im using vista for the past 2yrs and everything is easy to use
Pros
easy to use easy to choose units and its shows all documents
Cons
sometimes is slow until it open i need to do refresh couple of times
Robert
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2017
Great product Great support
Pros
It ties everything together. We'd be lost without Property Vista. Use it every day, all day long.
Cons
.
Grace
Company size: 11-50 employees
Industry: Commercial Real Estate
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
January 2018
Customer Supports are very supportive and helpful. They provide exceptional customer service
Pros
It is easy to use, it makes my work easier especially in doing bank reconciliation. Easy to search for specific data that I need.The notifications are very useful. It makes the collection of rent easy for both the tenant and landlord.
Cons
.
Asad
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2018
Property Vista is a great tool from the operations and admin perspective
Pros
The tenant/management communication module helps a lot in day to day operations. It has definitely changed the way of interaction and making processes easier.
Cons
The glitches that sometime puts a hold to different items can be annoying. However they are rectified in a timely manner.
Tracy
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2017
Property Vista, has a great platform that is very user friendly for all users of my company.
Pros
Property Vista's platform has allowed our operation processes to be more efficient with quality assurance, leasing and communication with our renters.
Cons
I currently have no cons at this time with the Property Vista software.
Nancy
Company size: 51-200 employees
Industry: Commercial Real Estate
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
January 2018
The software is easy to search for specific data
Pros
This makes the collection of rent easy for both the tenant and the landlord. This saves a lot of time on both ends and is easy to use.
Cons
.
Ranjini
Company size: 51-200 employees
Industry: Real Estate
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2018
Property Vista allows me to easily prepare /run N4, set up PAP and finding property information
Pros
Some great aspects about PV is that ,it is very fast and easy to gather information also has help option that assists with many problems that the user may have ,for example the help button gives us instructions on any tool that may be unfamiliar to the user .overall PV is grate software that is easy to use and is very efficient
Cons
Automatically lock out for inactive
Elena
Company size: 11-50 employees
Industry: Real Estate
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2020
Easy to use or to get help if extra support needed
Pros
The System's dashboards are making it very easy and fast to find the right information or folder to work in.
Cons
Can't really see any cons for me.
Kris
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2017
Property Vista has allowed outstanding efficiences since onboarding 5 years ago
Pros
Property Vista's platform has allowed our operation processes to be more efficient with quality assurance, leasing and communication with our renters.
Eugene
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2018
Great software adaptable to our needs with great support.
Pros
Very user friendly and easy to use software. Great features and options for efficiencies. The tracking of maintenance requests is great.

Property Vista
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