--- title: "Prophia Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Prophia. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Prophia is a good fit for you!" source_url: "https://www.softwareadvice.com/property/prophia-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Data Management Software](https://www.softwareadvice.com/data-management/) / [Prophia](https://www.softwareadvice.com/property/prophia-profile/) / Prophia Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/prophia-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/prophia-profile/alternatives/) # Prophia User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 51 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 31 reviews (61%) - 4 stars: 18 reviews (35%) - 3 stars: 2 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - user friendly, Prophia allows us to view the detail in the lease. - I love that all of the leasing documents are in one place and the website is easy to navigate. - Prophia has a very user-friendly interface and the ease of looking up information quickly is amazing! ### Most mentioned cons - The value vs cost after year 1 aren't justifiable in my opinion. - I feel like the portal is not that user friendly. And when you have search results, when you go back, it takes you out completely of the search in some cases. - Also do not like the additional security verification emails needed to access the platform ## Prophia customer reviews Showing reviews 1-25 of 51 (page 1). ### Strong Excel and AI Reporting with Solid Integrations - Overall rating: 4/5 - Reviewer: Paul R. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. organizing tenants by rofo #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros Good at excel reporting, good integrations between tenants, pricing is decent, good AI reporting #### Cons Sometimes output incorrect info, long loading time. --- ### Accurate AI Makes Commercial Lease Tracking Easy - Overall rating: 4/5 - Reviewer: Stephanie D. - Industry: Real Estate - Company size: 51-200 employees - Product usage: monthly - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. we have multiple databases of Yardi. So having a central location is really helpful to our team #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros It makes tracking commercial leases easy. The ai function is very accurate and needs little review. #### Cons I think this product would be a lot better if it could also push its data into Yardi --- ### Saves Me Time and Stays Easy to Use - Overall rating: 5/5 - Reviewer: Kristina G. - Industry: Real Estate - Company size: 51-200 employees - Product usage: less than 1 year · a few times a year - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It helps me find the information that I need much faster and is a one stop shop for everything I need. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros How much time it saves me and how easy to use. #### Cons I'm still learning and getting used to implementing AI into my life. --- ### Property Manager - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Real Estate - Company size: 2-10 employees As a small property management company, the reviewer finds Prophia invaluable for managing lease documents and important dates. Although the annual cost is considered somewhat high for their usage, the overall functionality and support make it worthwhile. Full review available after login on Software Advice --- ### Associate - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Commercial Real Estate - Company size: 501-1000 employees The integration of AI helps users by simplifying data management and facilitating communication with external contributors. Despite its strengths, the AI occasionally falls short of delivering completely accurate results. Full review available after login on Software Advice --- ### Property Manager - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Commercial Real Estate - Company size: 51-200 employees The reviewer appreciates how Prophia simplifies the process of lease verification, allowing for quick identification of important details. They found the AI tool particularly useful for addressing questions about leases. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 4/5 - Reviewed: November 2026 - Company size: 51-200 employees The initial setup of Prophia was easy, and it integrates well with existing applications. While the user experience is intuitive, providing training for new users could enhance their onboarding experience. Full review available after login on Software Advice --- ### Associate - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Commercial Real Estate - Company size: 11-50 employees The software provides clear feedback on landlord obligations and supports deadline tracking, which is beneficial for managing leases. However, users experience delays due to the tenant summary webpage not being cached, requiring a reload each time. Full review available after login on Software Advice --- ### Assistant Property Manager - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Commercial Real Estate - Company size: 51-200 employees The reviewer appreciates how Prophia simplifies lease management through its intuitive document search feature. They have not experienced any negative aspects of the software at this time. Full review available after login on Software Advice --- ### Director - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Commercial Real Estate - Company size: 51-200 employees The reviewer appreciates the quick access to lease analysis and the detailed AI review features. They noted a growing dependence on the software for lease management. Full review available after login on Software Advice --- ### Assistant Commercial PM - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Commercial Real Estate - Company size: 2-10 employees The onboarding process is thorough, helping users effectively utilize the software's features. Nevertheless, the AI's performance issues and pricing concerns may affect overall satisfaction. Full review available after login on Software Advice --- ### Property Manager - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Commercial Real Estate - Company size: 2-10 employees The software effectively sends real-time alerts and reminders, which are crucial for managing deadlines and changes. The reviewer mentioned challenges with accessing training sessions, indicating that a more streamlined process would be helpful. Full review available after login on Software Advice --- ### Feedback response - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Commercial Real Estate - Company size: 51-200 employees - Product usage: 1-3 years · monthly - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I feel like it is a good program, it definitely has shortened the time spent on set up and review of leases #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Being able to go directly to the lease section you are looking for and that all the information is in one place #### Cons I wish it would notify me when updates to the lease abstract have been done, it is possible that it has that capability, but I have not found it yet. --- ### Great service! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Commercial Real Estate - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of access to leases and not having to read the whole thing #### Cons There really are no major complaints. Sometimes the search is slow. --- ### Review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 501-1000 employees - Product usage: less than 1 year · weekly - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Training by Prophia was weak, should have been more example based. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Option to search by word is the most important #### Cons I feel like the portal is not that user friendly. And when you have search results, when you go back, it takes you out completely of the search in some cases. --- ### Prophia an essential and easily adapted tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I couldn't be more pleased with a product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and the ability to quickly find specific lease language #### Cons The look of the stacking plan could be improved. --- ### Prophia is a Must Have - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 10000+ employees - Product usage: 1-3 years · weekly - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Prophia is extremely user-friendly. I love the fact that all documents are in one place and that you can easily search your leases or jump to specific sections. It saves a lot of time #### Cons I have nothing but great feedback. I love the software and feel everyone should have it. --- ### Amazing Product for Commercial Real Estate - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Commercial Real Estate - Company size: 1001-5000 employees - Product usage: 1-3 years · weekly - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I thoroughly enjoy using Prophia. It's a first-class product! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Prophia organizes the data I need extremely well. The product is very user-friendly and the data is easily navigable. #### Cons The text could be larger. I have low vision and could use a larger font. --- ### Lease Abstraction Software at its Finest - Overall rating: 5/5 - Reviewer: Andrew S. - Industry: Real Estate - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Prophia is able to abstract our leases at a high rate and then we are able to go into the software and find key data points quickly with high confidence they are accurate. One of my accountants was able to build a custom report to give us data related to CAM language and this has sped up setting up the tenant data in our accounting software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I like the ease of searching the lease document with Prophia. I can use keywords and it returns the sections I need when researching a lease. I like that there is a human double checking the AI extraction of the data. #### Cons I don't currently have any complaints or issues with Prophia. --- ### Overall great experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Easy to pickup from first try, and ability to access easily. #### Cons No ability to go back in time to verify occupancy, etc. Also do not like the additional security verification emails needed to access the platform --- ### Amazing! - Overall rating: 5/5 - Reviewer: Christie C. - Industry: Real Estate - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The lease abstract feature is so helpful. Not only does it call out all of the critical dates, but it also links you to where that data is found in the applicable lease or amendment. I only wish I knew about Prophia earlier! #### Cons that you have to use the double finger scroll when you go through search results. --- ### Tim Conway - Overall rating: 5/5 - Reviewer: Tim C. - Industry: Real Estate - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. excellent product #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of accessing source document information #### Cons Price is always an issue for any service like this so I would prefer that the cost comes down. --- ### Prophia has helped us work more efficiently. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive, good customer support and helps me work more efficiently. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of accessing lease information and language on a regular basis. #### Cons Lease uploading sometimes takes longer than anticipated. --- ### Prophia review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Commercial Real Estate - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The reports are really nice. Website is user friendly. #### Cons No cons so far. Prophia has been a great website to use. --- ### Prophia Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Commercial Real Estate - Company size: 201-500 employees - Product usage: less than 1 year · monthly - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The representatives willing to help you are great. #### Cons I wish it was more intuitive. I think it would be helpful if it could be simplified more. ---