--- title: "Rent Manager Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Rent Manager. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Rent Manager is a good fit for you!" source_url: "https://www.softwareadvice.com/property/rent-manager-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / [Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/) / Rent Manager Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/rent-manager-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/rent-manager-profile/alternatives/) # Rent Manager User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 643 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 487 reviews (76%) - 4 stars: 114 reviews (18%) - 3 stars: 22 reviews (3%) - 2 stars: 8 reviews (1%) - 1 star: 12 reviews (2%) ### Most mentioned pros - The intuitive interface makes managing tenants and rentals straightforward, while comprehensive reporting and efficient email communication tools help streamline daily tasks. - I've used it every single day since about 5 yrs ago and my experience has been great, I wouldn't change it for any other software, I can find anything I need within seconds, I can communicate with my vendors/tenants from here, I can customize pretty much anything for my business needs - The way it is built shows the developers have a real feel for the industries needs. Whenever we want to implement a newer and better workflow system, rent manager already has the feature and walks us through implementation. ### Most mentioned cons - The interface isn't as customizable as I would like, and certain UI customizations that seem basic to me aren't available. - The reports are difficult to customize within Rent Manager and the ability to export is also limited. When exporting to excel, it merges columns in an attempt to maintain the aesthetic which results in data that can't easily be sorted. - It seems to be an issue with the servers and having so much traffic at rent collection time during the month. ## Rent Manager customer reviews Showing reviews 1-25 of 643 (page 1). ### [sensitive content hidden] Support Makes Rent Manager a No-Brainer - Overall rating: 5/5 - Reviewer: Nussy F. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. [sensitive content hidden] and her team provided outstanding onboarding and support. The platform is comprehensive,handles tenant management, payments, reporting, and the people behind it actually care about making sure you succeed. Worth every penny. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] support team makes all the difference. Quick responses, patient explanations, and they actually solve problems instead of just pointing you to documentation. The software itself handles everything we need for our portfolio. #### Cons Honestly, the learning curve was steep at first, but [sensitive content hidden] team walked us through it step-by-step so it wasn't painful. Once you're up to speed, it flows well. #### Reasons for switching to Rent Manager New accounting and management support reports. --- ### Big thanks to [sensitive content hidden] - Overall rating: 5/5 - Reviewer: Samuel H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Rent Manager has been amazing. [sensitive content hidden] has been great to work with from the beginning, and we’ve built a strong working partnership over the years. I’m excited to see what the future holds and continue growing with the platform! Recently, I ran into some issues with rmVoIP and shared my concerns on the Facebook forum. [sensitive content hidden] reached out after seeing my post and made it a priority to help get the issue resolved. I really appreciated that they took ownership, listened to the feedback, and actually took action to find a solution. It’s rare to find that level of customer service and accountability from a company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support and care from the Rent Manager team has been great. I also really appreciate how flexible the system is and how much we can customize it to fit our needs. #### Cons The biggest challenge we’ve experienced has been some inconsistency with rmVoIP when using rmAppSuitePro. It can occasionally impact our workflow for our team when we’re trying to field calls efficiently in the field. #### Reasons for choosing Rent Manager The testimonies of other management companies and the ease of onboarding made it easy for us to trust. #### Reasons for switching to Rent Manager We needed a system that could adapt and remain flexible as our company continues to grow. --- ### Wonderful as ever! - Overall rating: 5/5 - Reviewer: Rachel R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it's been an incredible journey watching it evolve, get better, and to explore all the exciting new features is amazing. I was particularly shocked with the addition of Orion AI since Rent Manager is clunky, but I was impressed that they are making an effort to embrace all that AI has to offer. Overall, I am very, very happy with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that the updates keep coming out. There are so many useful features that they keep adopting, and I like that I can submit feature requests. I do feel that they take the requests seriously. #### Cons There are a lot of customization options, largely in part, I believe, due to the fact that there aren't so many options outside of literally behind-the-scenes property management. It's amazing how customizable it is, because Rent Manager is the base layer with additions on top, but it can get expensive, and it can get confusing with logins and setup and the occasional breaks. #### Reasons for switching to Rent Manager We switched from RentRite, but I just selected Rentman above because I didn't see that option. We switched due to ease of use, recommendations from friends. #### Vendor response Thank you for your review! Replied May 2026 --- ### Great Option for a Small Company - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good. Company culture is excellent. Software is easy to use and flexible. Minimal training required to get everything up and running. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Good starter software. Easy to use for a smaller organization. Reliable customer support. Much more reasonably priced property management solution than a Yardi or MRI. #### Cons Primary use is for residential property management, but the software can accommodate commercial investments. CAM reconciliations need work, but the company is responsive to its customer base and making improvements. #### Reasons for choosing Rent Manager Value. Rent Manager met most of our needs and the pricing was much more competitive. Company culture was impressive. #### Reasons for switching to Rent Manager Sage quit supporting their property management product --- ### A vast improvement over our old systems - Overall rating: 5/5 - Reviewer: Heather P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My implementation consultant was knowledgeable, patient, and accessible while we worked through all of the quirks of my company's data and processes. The software is robust, and even when certain features weren't quite what I needed, we were able to create workable solutions and find process improvements along the way. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I appreciate how it is a one-stop-shop, bundling many of the key functions of property management into one system. I am ecstatic to be able to cancel my QuickBooks subscription! Rent Manager is both a time and money saver. The browser and app access via anywhere is convenient. #### Cons The support phone line often has long wait times, and the email support takes several days to receive a response. The interface isn't as customizable as I would like, and certain UI customizations that seem basic to me aren't available. #### Reasons for choosing Rent Manager Replaced QuickBooks as well and combined many processes into one system #### Reasons for switching to Rent Manager No longer supported, obsolete, and low number of features. --- ### A+ to Rent Manager - Overall rating: 5/5 - Reviewer: Connie P. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been great so far. Training with [sensitive content hidden] was excellent. She was very knowledgeable and accommodating. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the training I received prior to implementation. It was very thorough and rewarding. All topics are covered and the customer support is excellent. #### Cons I did not find any cons with rent manager. It is easy to use and has multiple templates to help with emails and document prep. #### Reasons for choosing Rent Manager Not as many features and was not impressed with the software #### Reasons for switching to Rent Manager In the process of adding over 300 units and it could not handle that capacity with the thoroughness we needed --- ### New to Rent Manager - Overall rating: 4/5 - Reviewer: Holly L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our implementation period was smooth with only small hiccups. [sensitive content hidden] was very helpful and having a full team was beneficial! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the user friendly features and the ability to have phone and chat support. It will also help our tenant management with all resources search available per command launch #### Cons The importation was not an easy process. It was a lot of back and forth with the same information and yet the wrong information was still uploaded. #### Reasons for switching to Rent Manager AppFolio did not support our profile anymore and we needed something a little more organized. --- ### Love rent manager - Overall rating: 5/5 - Reviewer: Paris D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've had a great experience with rent manager. I would recommend it to anyone that is looking for this type of software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rent manager is great! I love how easy it is to navigate and if i have any questions customer service is great on answering them. #### Cons I would say that I do not have any negative thing to say about rent manager. They are great to work with. #### Reasons for switching to Rent Manager easier to navigate and better customer service --- ### Rent Manager - Great Product and Awesome Support - Overall rating: 5/5 - Reviewer: Zippy F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Rent Manager is intuitive and easy to learn. There's a help box on each page and the personal support via chat or phone is outstanding! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It exceeds our expectations in Tenant and Rental Management. Their customer support can't be beat! They are most helpful any time I'm stuck on something. They can be reached via phone or chat for support. #### Cons There are no cons to Rent Manager that I have experienced. And I have been using them for about 10 years. My company has been using Rent Manager for longer than that. --- ### A Smooth and Supportive Rent Manager Implementation Experience - Overall rating: 5/5 - Reviewer: Krystal H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We had a wonderful experience working with our Rent Manager representative during our implementation and setup. She took the time to understand our company’s unique needs and consistently found creative, practical solutions. She was professional, friendly, and exceptionally clear when explaining Rent Manager’s features, making the entire process much smoother. We truly appreciated her expertise, patience, and support. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about working with Rent Manager is the combination of a robust platform and genuinely helpful support. The system offers features that can be tailored to our company’s needs, and the implementation team was professional, responsive, and creative in finding solutions for our unique setup. Their ability to clearly explain the platform made the transition much easier and gave our team confidence using the system. #### Cons The main area I found challenging was navigating between pages within Rent Manager. At times, moving from one section to another was not as intuitive as I expected, and it could take extra clicks or time to locate the information needed. Improving the overall navigation and making common workflows easier to follow would make the user experience even better. --- ### Property Management with ease - Overall rating: 5/5 - Reviewer: Becky R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Rent manager is a great value for the money. It is very user friendly and easy to use. This has made property management very efficient. I also like how they are constantly fixing bugs and issues. Always making our rental management a breeze with Rent Manager. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about rent manager is the scan check. It quickly scans the checks and puts the information on the tenants account. It's great for Tenant management. The customer support is amazing as well. #### Cons There have been things that needed improvement. When you send them feedback, it may take them a while, but they usually get around to updating. #### Reasons for switching to Rent Manager Skyline was giving us too many software issues and did not have a tenant portal. #### Vendor response Thank you for your review! Replied March 2026 --- ### One year in, still enjoying the product. - Overall rating: 4/5 - Reviewer: Jason H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great product, great service, great people. Overall happy with the product. It came highly recommended from other users in the industry, and so far, we're happy with it as well. It has made rent collection from the tenants easier as well. The CashPay feature works well for those tenants that don't use online access. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Support team is very helpful and pleasant to work with. I really like how easy it is for customer support to log into our system and walk me through any changes that need to be made. If there a question that is posed to them and they don't immediately know the answer, they will immediatley ask their team and resolve it while on the support call. #### Cons There are some great features available that make regular daily operations much easier, but they are financially out of reach. In order to get some of the additional features you might want, instead of those features being available a la cart, you have to make a leap to a tier change which can almost double your monthly expense. #### Reasons for switching to Rent Manager Better Tenant features and tenant online access. #### Vendor response Thank you for your review! Replied February 2026 --- ### A Great Product For Properties With Lots Of Moving Parts! - Overall rating: 5/5 - Reviewer: Trevor B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall - nothing but a positive experience, it's made both communication with prospects and tenants seamless. While its got its bumps, there is nothing that is perfect. A solid 9/10 from me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to navigate, customer service is top notch too, which is worth its weight in gold! You can find most of what you need, where you need it. Being that my background is Excel-based, the option to Alt-Key my way through the majority of the program is super useful. #### Cons The inability to define stricter parameters when it comes to filtering. There are a million options to refine a search by, but some of the more basic things are not defined/searchable. #### Reasons for switching to Rent Manager switched over due to a little harder to navigate UI #### Vendor response Thank you for your review! Replied May 2026 --- ### Newish Rent Manager User - Overall rating: 5/5 - Reviewer: Stephanie C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, we are very satisfied with Rent Manager. We are still learning the ins and outs of everything available to us, but it's getting easier every day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have worked on Rent Manager before and appreciate the ease of use. The support team is awesome, it's nice to speak with someone. #### Cons Some of the "help" explanations are vague or there is not enough info to get to the solution. I would love the webinars to be accessible after the fact. #### Reasons for choosing Rent Manager Familiar with the software and like that they are local to Ohio. #### Reasons for switching to Rent Manager Skyline is designed for a much larger platform than we have. #### Vendor response Thank you for your review! Replied February 2026 --- ### Rent Manager is the only way to go to be successful in multifamily reporting! - Overall rating: 5/5 - Reviewer: Mary D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Rent Manager makes its program (easy to do business with) Owner friendly and onsite friendly. Rent Manager offers great training as well. Every property I manage the one thing I require is the use of Rent Manager. Such an effective business solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rent Manager has provided my company with excellent service since 2013. I find it a great value for the money. Excellent report options. Easy to train on. Best record keeping. The customer support by far is the best of all. I used a couple other software programs in the past that did not offer me the same level of service nor reporting. Our industry is all about time management. Rent manager makes our daily functions move quickly and effectively. I highly recommend Rent Manager. The admin feature allows you to create any fail safe you choose. #### Cons I honestly do not have a concern about anything with Rent Manager. If I have concerns about the ability to do something, I simply call the toll-free support line and am quickly assisted with a resolution. #### Vendor response Thank you for your review! Replied February 2026 --- ### he Ultimate Tool for Complex Portfolios - Overall rating: 5/5 - Reviewer: Matus D. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After testing several platforms, Rent Manager remains the gold standard for customization. Its double-entry accounting system and the ability to create 'User Defined Fields' mean the software adapts to your business, not the other way around. While the interface is a bit more 'technical' than some of the newer, flashier apps, the depth of reporting—with over 450 built-in options—is unmatched. It’s a true 'all-in-one' that handles everything from marketing and leasing to maintenance and deep financial audits. If you want total control over your data, this is it." #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve been using Rent Manager for a while now, and here’s the honest truth: it’s a beast. If you’re coming from a simpler tool, you might feel overwhelmed at first because there are so many settings. However, once you get through Rent Manager University (their training portal), it’s a game changer. The rmAppSuite Pro mobile app is fantastic for my maintenance team, and their customer support is actually responsive when you get stuck. It’s more of a professional-grade tool than a 'lite' app, so it's perfect if you're planning to scale your unit count." #### Cons Updates takes little bit longer than I expected. Cutomers be noticed ahead with new upcoming updates. #### Vendor response Thank you for your review! Replied May 2026 --- ### Best tenant software for 10 yrs - Overall rating: 5/5 - Reviewer: Sue N. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been using for over 10 years, as we have grown up to 100 residential tenants, and now downscaled and changed to commercial tenants. It's consistently been great software and superb customer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can easily get to the features I need, and they work as expected. It has great features and great price. We trust our business to the data and it's provided great security and peace of mind. Customer support is top notch! #### Cons It's so robust, I haven't taken the time to learn everything. I think there are features that could save me time. #### Vendor response Thank you for your review! Replied December 2025 --- ### Thankfull! - Overall rating: 4/5 - Reviewer: Francine F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Lots of help when you ask for it. Makes some things so much easier. I have been with my employers 6 years now and I am still learning new things on rent manager. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros [sensitive content hidden] was very kind and helpful when I needed it. She was able to walk me through the steps. She was patient and knowledgeable. #### Cons A lot to learn without training. This app. was already installed and being used when I came to the company I work for. No one to train me on much. So I learn as I go. #### Vendor response Thank you for your review! Replied February 2026 --- ### Rent Manager - Overall rating: 4/5 - Reviewer: Chris G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Rent Manager has been positive. It’s a robust property management tool that offers comprehensive features for accounting, tenant management, maintenance tracking, and reporting. Once you get past the initial learning curve, it becomes a powerful system that can streamline daily operations and improve organization. The customization options and automation features save a lot of time. However, the interface can feel outdated and occasionally clunky, especially for new users or mobile access. While there are areas for improvement, Rent Manager delivers solid value and reliability for property managers looking to scale and stay organized. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about Rent Manager is its all-in-one functionality. It combines accounting, property management, and communication tools into one intuitive platform, which saves time and reduces errors. The customizable reports and dashboards provide clear insights into financials and operations. I also appreciate the tenant and owner portals, which make communication easy and professional. Rent Manager’s automation features — like recurring charges, work orders, and reminders — streamline day-to-day tasks. The software scales well for both small landlords and large property management companies, offering flexibility without losing control. Its support and training resources are also extremely helpful. #### Cons While Rent Manager is powerful, it can feel overwhelming due to its steep learning curve and dense interface. New users often struggle to find features quickly, and some tasks require too many clicks. The system isn’t always intuitive, especially when customizing reports or setting up automation. Mobile functionality is limited compared to the desktop version, which affects on-the-go usability. Occasional glitches or slow load times can be frustrating, especially during high-volume periods. Integration with third-party tools isn’t always seamless, and some features feel outdated. While support is helpful, response times can vary. Overall, it needs some modernization and streamlining. #### Vendor response Thank you for your review! Replied October 2025 --- ### Mixed Feelings - Overall rating: 4/5 - Reviewer: Elizabeth S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mixed experience. It's better than spreadsheets. I have put in many feature requests over the years, none of which came to fruition. Wish the student housing features were more robust. Student housing is a different animal. I would love to be involved in a focus group on how to tweak the system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Customer Support is very good. Reps seem to care and work hard to resolve issues. Rarely a long hold time. I like the app too. #### Cons In trying to convert from RM12 to RM Express there are not any tutorials specifically to guide me through the differences. Many features could be more robust. #### Vendor response Thank you for your review! Replied May 2026 --- ### Rent Manager is the TOTAL PACKAGE for Property Management. - Overall rating: 5/5 - Reviewer: Diana P. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used Rent Manager for 20+ years. I used other software for the last 7 and have recently come back to RM. One condition for this new position was that they bring on RM! They did! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer product support. Is the absolute best!! They are so helpful and polite and never make me feel "dense". #### Cons Scripting ... but I'm learning! It has nothing to do with Rent Manager and mostly everything to do with me. #### Vendor response Thank you for your review! Replied February 2026 --- ### Excellent Customer Support with Rent Manager - Overall rating: 5/5 - Reviewer: Cassie W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience has been excellent. I really appreciate the support the team provides. [sensitive content hidden] was excellent throughout the implementation process and was always able to help me when I had questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Making adjustments to accounting features is very convenient and easy to do without much additional support needed. The support team is always there to help and are able to assist with anything you need. Overall an excellent way to manage the communities lot rentals. #### Cons I'm not a fan of the late fee structure as it doesn't show up on our end right away when a resident has a late fee added. #### Vendor response Thank you for your review! Replied May 2026 --- ### Great for Tenant Management! - Overall rating: 5/5 - Reviewer: Demetria M. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. Easy to use, outstanding customer service. Finding a report is super easy, and there are ton of them! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use! I love the search bar. Scripting option is a dream since my company sends a lot of Agreements and letters. #### Cons Sometimes there is a lag while tying an email. Rare, but it does happen. When the lag happens, it does take longer to send an email. #### Vendor response Thank you for your review! Replied May 2026 --- ### 10/10 Rent Manager! - Overall rating: 5/5 - Reviewer: Courtney J. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience is a 10/10 with Rent Manager. It is worth the value. little to no bugs or issues. It makes running a community easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very new user friendly and makes tenant management so much easier. Customer support is very amazing to work with as well. #### Cons So far, I have no dislikes. It really is great to have for a rental management. Monthly reports make my life that much easier, and I have been using it for 3 years now. #### Vendor response Thank you for your review! Replied May 2026 --- ### Highly Recommend Rent Manager - Overall rating: 5/5 - Reviewer: Toby J. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall: 9.5 / 10 ... Have been a RM user for 5 years now, over that time I have been able to scale our operations, add features, integrations and more. Like any software, there have been challenges learning, but nothing that can't be figured out. The platform is adaptable, easy to manipulate and use. I would recommend Rent Manager to anyone looking for a property management software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. Customizable Platform ... from UDF to layouts, the ability to setup the platform for efficiency is critical 2. Customer Support ... top notch, available, knowledgeable, effective and friendly. 3. Integrations .. ability to add in outside apps / integrations for further efficiency. #### Cons In RM 12 there were limitations with document creation, uploading and such. This has improved with Express version. #### Vendor response Thank you for your review! Replied December 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/property/rent-manager-profile/reviews/?page=2) --- Rent Manager Reviews, Pros and Cons - 2026 Software Advice