Is Rent Manager right for your business?

We’re here to help you make the best Property Management Software choice.

best for

  • Property Management
  • Best For All Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality
Frontrunners

Frontrunner 2021

Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

What is Rent Manager?

Rent Manager is award-winning property management software built for residential, commercial, and short-term-stay portfolios of any size. The program’s fully customizable features include a double-entry accounting system, maintenance management/scheduling, marketing integration, mobile applications, more than 450 insightful reports, and an API that integrates with the best PropTech providers on the market. Powerful enough to support large portfolios, yet flexible enough to be customized to each individual unit, Rent Manager is for companies—global enterprises and mom-and-pops—that manage all varieties of properties. Users can access their data anywhere—in the field, on an emergency maintenance call, in the office, or at home. Rent Manager offers flexible platform opti... read more

Jump to:

Pay Bills Through Rent Manager
Pay Bills Through Rent Manager
Tenant Details Dashboard
Tenant Details Dashboard
Short Term Rental Reservations
Short Term Rental Reservations
Tenant Web Access (TWA)
Tenant Web Access (TWA)
Rent Manager Dashboard
Rent Manager Dashboard
Make Ready Board
Make Ready Board
Click to open gallery

User Review Highlights

4.38

212 Reviews

5
117
4
66
3
18
2
5
1
6
4

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4.5

Value for money

out of 5
4

Functionality

out of 5
  • icon"This software is easy to use and can be customized easily. I use this software to manage residents as well as for all accounting purposes and am very pleased."
  • icon"In the end we chose another option however for a company starting out this would be an amazing option as it has a ton of information you can record on every property."
  • icon"The software is very user friendly and intuitive making it easy to onboard new employees."
  • icon"LImited integration with various online posting services."
  • icon"Some things are difficult to find, especially permissions."
  • icon"Inexperienced tech support makes it frustrating when they do not know how to handle."

Read user reviews

Which features does Rent Manager offer?

Core features:

Access Controls/PermissionsAccountingACH Payment ProcessingActivity DashboardActivity TrackingAd hoc ReportingAlerts/NotificationsAPIApplication ManagementAsset Lifecycle ManagementShow more features +

People who reviewed this software give it a 4 star rating for functionality.

How easy is Rent Manager to use and deploy?

Rent Manager supports all deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android, Windows, Linux, Windows, Mac.

People who reviewed this software give it a 4 star rating for ease-of-use.

What do verified users say about Rent Manager

4.38/5 out of 212 Reviews

Showing 1 - 5 of 212 reviews

Priya

Company size: 1,001 - 5,000 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

January 2022

Manage Your Rental

User Profile

Ginger

Verified reviewer

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2018

A great software team!!! We love the versatility!

Prior to Rent Manager we used Yardi for 17 years until they became too expensive and no longer catered to a small company base. This is so much better! Rent Manager listens to their customers. We couldn’t be happier!

Pros

The online RM12 version gives us the versatility of a complete accounting program (minus payroll of course) that allows small employers with mixed portfolios to use a single product. Outside Payroll options work great for us. The Rent Manager team is constantly listening to their customer base and makes product use seamless with a great support staff! We are a small locally owned property management firm with commercial, residential and self-storage rentals and have used the Rent Manager program since 2011. We currently manage 15 sets of books that include around 30 properties. The software allows us to set up each property based on its own rental type and each user can be restricted based on need. We love the user friendliness, training options and the program options available

Cons

We have not found a major con with this program. The development team tries to work with all parameters to find a work-a-round if not an immediate fix.

Response from London Computer Systems

Thank you so much for your review Ginger!

Replied April 2018

Anonymous

Company size: 1,001-5,000 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Functionality

out of 5

July 2019

Great Software with Even Better Customer Service

It is the one stop shop for a large number of management needs from sending out notices to billing and payments with great support.

Pros

I love how customizable it is. I also love how many different daily tasks it can address all in once place.

Cons

While the company continues to make improvements to the software (a positive thing), it really slows down the ability to function. There seem to be 'fixes' going on almost every week. Sometimes the software runs VERY slow.

Reasons for switching to Rent Manager

Yardi's look is a little clunky and out of date. We were looking for something that had it all and was also easy to use, something that Yardi is definitely not.

Response from London Computer Systems

Thank you for your review! Our support team would be more than happy to take a look at any slowness issues you might be experiences. Please give us a call at your convenience.

Replied July 2019

Steven

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Rent Manager increases efficiency

Rent Manager has increased our ability to selectively share data so that our efficiency improves.

Pros

Customer service is amazing. I have always been successful working through issues (undoubtedly user error or understanding) with their help on the first try.

Cons

The program is so robust I feel as if I am leaving features "on the table". I need to continue my training and use.

Reasons for switching to Rent Manager

I needed to be able to share data with the appropriate controls, as well as merge data into a larger file.

Response from London Computer Systems

Thank you for your review Steven! Please reach out to us at any time if there is a specific feature you are looking to learn more about. Our training team would be happy to assist.

Replied May 2022

Kristi

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

December 2017

Transitional Issues

Since RentManager upgraded us to "Premium" support - we have had a higher success rate. Casey has been amazing and VERY responsive. Britany has also been extremely helpful. A comparable feature request was finally successfully completed. We are hoping that we do not have to change companies, but rather, RentManager assists us to be 100% functional for our customer needs. To date, we have lost 18 homes due to technical issues with our software (email, etc). This is a significant and irreparable loss. I communicated these concerns with Casey and he did his very best to advocate for us in updates to the email information, report functionality, reconciliations and more.

Pros

Provides us with tools to manage effectively. Allows for reports, letters, media, and more to be used.

Cons

Transitioning from RentManager Xi has been a nightmare. Marketing formats 100% changed. Owner information lost in the transition (and more) Not all Technical support staff on "ground floor" calls were knowledgeable enough to answer questions - some even answering questions/providing information that was incorrect (costing hours of time/money/loss of owners) API information to Zillow is delayed longer than 3 days or more before being able to be seen on their site. Low/Zero response to new function requests - even though they provide a way to submit - response is zero. Medium Response to comparable feature from Xi request - WITH

Response from Kari

Hi Kristi, Thank you for your feedback. We are happy to hear that Casey, your Premium Support Representative, has been able to help solve some of the issues you have expressed. We apologize for any inconvenience during your conversion to RM12. This feedback as well as all notes from your interactions with Casey have been sent to upper management to review as we continually strive provide the best service to our customers. We would also like to speak with you further. We will have our Sales and Account Manager reach out to you.

Replied December 2017

Showing 1 - 5 of 212 reviews

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