# DoorLoop Software Overview 2026 - Features & Pricing > Review of DoorLoop Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/property/doorloop-profile --- [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / DoorLoop Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/property/doorloop-profile/reviews/)[Alternatives](https://www.softwareadvice.com/property/doorloop-profile/alternatives/) # DoorLoop 2026: Benefits, Features & Pricing Updated May 8, 2026 Written by [Amita Jain](https://www.softwareadvice.com/resources/author/ajain/) Senior Content Writer Edited by [Parul Sharma](https://www.softwareadvice.com/resources/author/parul-sharma/) Editor Wondering if DoorLoop is right for your organization? Our Property Management Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary DoorLoop 4.8 [(705)](https://www.softwareadvice.com/property/doorloop-profile/reviews/) FrontRunner 2026 Pros: - Tenant portal - Online payments Cons: - High cost - Feature availability Pricing Starting at $69.00 per month ### What is DoorLoop: DoorLoop is a property management solution that enables property managers to manage the operational and financial facets of their businesses. Users have access to tools for accounting, managing maintenance requests, and producing a range of reports. As a cloud-based app, DoorLoop gives property managers helpful tools while in or out of the office. ### Why we like DoorLoop: DoorLoop shines with users across all categories, but it glows the brightest when it comes to customer support, where it scores a 4.9 out of 5. It also earns a 4.7 out of 5 for functionality, which is no surprise given the fact it provides a rent tracking feature you can use to make decisions regarding how much to charge for your rentals. DoorLoop's ease of use score of 4.7 is likely buoyed by its API, which makes it simple to integrate its data into other applications. DoorLoop also wins in the [property management software category](https://www.softwareadvice.com/property/), earning the highest ranking among comparable solutions. ### Who should use DoorLoop: DoorLoop is best fit for small businesses and individuals who specialize in property or rental management. The fact that 88% of verified reviewers have between one and 10 employees speaks to DoorLoop's effectiveness for small businesses. DoorLoop is also a good choice for those who want to consolidate multiple property management functions into a single app. Wondering if DoorLoop is right for your organization? Our Property Management Software selection experts can help you in 15 minutes or less. ## DoorLoop User Interface ## Popular DoorLoop Alternatives Main Product DoorLoop 4.8 [(705)](https://www.softwareadvice.com/property/doorloop-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.68Value for money - 4.84Customer support - 4.69Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/) 4.5 [(2228)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.37Value for money - 4.43Customer support - 4.27Functionality Pricing Starting at $62.00 per month Get Price Alternative Product [Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/) 4.2 [(333)](https://www.softwareadvice.com/property/yardi-breeze-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.18Value for money - 4.19Customer support - 4.07Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/) 4.6 [(625)](https://www.softwareadvice.com/property/rent-manager-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.60Value for money - 4.72Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Innago](https://www.softwareadvice.com/property/innago-profile/) 4.9 [(515)](https://www.softwareadvice.com/property/innago-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.95Value for money - 4.88Customer support - 4.77Functionality Pricing Available upon request Get Price Alternative Product [ResMan](https://www.softwareadvice.com/property/ensoware-resman-profile/) 4.6 [(602)](https://www.softwareadvice.com/property/ensoware-resman-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.63Value for money - 4.44Customer support - 4.57Functionality Pricing Available upon request Get Price ## DoorLoop Overview DoorLoop is the AI-native property management platform designed for residential & mixed-use property managers and owners who are serious about scaling their business. Whether you're managing 10 units or 2,000, DoorLoop brings your entire operation together in one modern platform: leasing, maintenance, accounting, communications, and resident experience — all connected and working together. Our Operational Intelligence layer automates the work that slows teams down — lease renewals, rent reminders, maintenance routing, AI-powered inspections, and financial reporting. Instea... d of your staff spending hours on coordination and data entry, DoorLoop handles the operational heavy lifting so your people can focus on what actually moves the business forward. DoorLoop brings together all the tools growing portfolios need — without the patchwork of vendors and logins that creates more problems than it solves: Leasing and marketing tools let you syndicate listings, capture leads, screen applicants, and sign leases digitally in one seamless workflow. Maintenance management automatically routes requests to the right vendors, with built-in tracking and follow-up so nothing falls through the cracks. Full trust accounting, bank reconciliation, owner distributions, and real-time financial reporting are native to the platform — not bolted-on afterthoughts. Resident and owner portals give tenants a modern self-service experience and property owners clear financial visibility. Automated workflows handle lease renewals, rent reminders, inspection scheduling, and communications without anyone having to remember to do them. And real-time dashboards surface the operational and financial insights you need to make faster, smarter decisions across your entire portfolio. One of the most common things we hear from property managers switching to DoorLoop is that their previous software had terrible support — long wait times, scripted responses, and no one who actually understood property management. DoorLoop is consistently rated #1 in customer satisfaction in the property management software category. Our support team responds in minutes, not days. You'll talk to real humans who know the product, understand property management operations, and are genuinely invested in your success. When you're ready to make the switch, our dedicated migration team manages your data transfer and gets you live in days or weeks — not months. Onboarding is designed for busy teams, and training is built around how modern property management companies actually work. DoorLoop is purpose-built for residential & mixed-use property managers and owners in the US and Canada managing 10 to 2,000+ units. If you need reliable accounting, want to automate the operational work that slows your team down, and are ready to grow your portfolio without growing your headcount — DoorLoop is built exactly for you. ## DoorLoop Pricing and Plans Starting price: $69.00 per month Free Trial Free Version Starter $69.00 usage based, per month Plan includes: - Online rent & fee payments - Tenant Portal - Maintenance management - Two-way communication - Accounting & reporting - Rental applications & screening - Lease management - CashPayments powered by Western Union - eSignature - CRM for tenants Pro $149.00 flat rate, per month Plan includes: - Tenant Portal - Tenant Screening - Tenant Announcements - Email, Chat, Phone, & Zoom Support - Accounting and Financials - Quickbooks Online Sync - 5 GB Per Unit Storage - Advertise Online - CRM for Prospects - Customizable Dashboards Read More Premium $209.00 flat rate, per month Plan includes: - Tenant Portal - Free Incoming ACH Payments - Tenant Announcements - Tenant Screening - Accounting and Financials - Maintenance - Advertise Online - CRM for Prospects - Customizable Dashboards - Esignatures Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of DoorLoop's Pricing Plans Choosing the right property management software for your business can be a daunting task, especially when it comes to understanding the various pricing plans available. To help simplify the process, we've taken a deep dive into DoorLoop's pricing structure and broken down the key features and benefits of each plan. Whether you're a small property manager just starting out or a larger enterprise looking for advanced functionality, DoorLoop of... fers three distinct pricing tiers designed to cater to your specific needs: the Starter Plan, the Pro Plan, and the Premium Plan. In this article, we'll explore the ins and outs of each plan, empowering you to make the best decision for your property management business. \*\*Starter Plan\*\* The Starter Plan is the entry-level offering from DoorLoop for property managers just starting out or those with a small portfolio. At $59 per month (billed annually) or $69 per month (billed monthly) for up to 20 units, this plan provides essential features such as online rent and fee payments, tenant portal, maintenance management, and basic accounting and reporting. \*\*Pros:\*\* - \*\*Affordable:\*\* The Starter Plan offers a cost-effective solution for property managers with limited budgets. - \*\*Essential features:\*\* Despite being the entry-level plan, it includes crucial functionalities such as rental applications, lease management, and SMS communication. - \*\*Scalable:\*\* You can use the Starter Plan for up to 160 units, leaving plenty of room for growth. \*\*Cons:\*\* - \*\*Limited support:\*\* While email and chat support are available, as well as access to the Help Center, phone and Zoom support are not included in this plan. - \*\*Additional fees:\*\* Some features, such as e-signature, come with extra costs. - \*\*Restricted customization:\*\* Advanced customizable dashboards and API access are not available in the Starter Plan. \*\*Pro Plan\*\* The Pro Plan, priced at $119 per month (billed annually) or $139 per month (billed monthly) for up to 20 units, is the most popular choice among DoorLoop users. It builds upon the Starter Plan's features, adding advanced accounting and reporting, live bank connect, QuickBooks online sync, and more. \*\*Pros:\*\* - \*\*Comprehensive feature set:\*\* The Pro Plan offers a wide array of features to streamline property management tasks, as well as more advanced financial tools. - \*\*Enhanced support:\*\* In addition to email and chat, this plan includes phone and Zoom support for more personalized assistance. -\*\*Listings integration:\*\* Allows you to list your properties on platforms such as Zillow, Dwellsy, Trulia, and HotPads. \*\*Cons:\*\* - \*\*Higher cost:\*\* The Pro Plan is more expensive than the Starter Plan, which may not be suitable for smaller property management businesses. - \*\*Some additional fees:\*\* While reduced compared to the Starter Plan, certain features like eSignature and ACH payments still incur extra costs. - \*\*Limited users:\*\* The Pro Plan does not include unlimited additional users, which may be a drawback for larger teams. \*\*Premium Plan\*\* The Premium Plan is the top-tier offering from DoorLoop, designed for property managers with extensive needs and larger portfolios. At $169 per month (billed annually) or $199 per month (billed monthly) for up to 20 units, this plan includes all features from the Pro Plan, along with VIP priority support, free e-signatures, API access, and more. \*\*Pros:\*\* - \*\*All-inclusive:\*\* The Premium Plan offers the most comprehensive set of features, support options, and integrations. - \*\*Free add-ons:\*\* Many features that incur additional fees in lower-tier plans, such as e-signatures and incoming ACH payments, are included at no extra cost. - \*\*Unlimited users and storage:\*\* This plan supports an unlimited number of additional users and provides unlimited data storage, making it ideal for larger teams and data-intensive operations. \*\*Cons:\*\* - \*\*Highest cost:\*\* The Premium Plan is the most expensive option, which may not be feasible for smaller property management businesses. - \*\*Potential underuse of features:\*\* Some users may find the extensive feature set unnecessary for their specific needs. - \*\*Merchant application fee:\*\* While most additional fees are waived, the Premium Plan still requires a merchant application fee. \*\*Conclusion\*\* After analyzing DoorLoop's pricing plans, it's evident that they provide scalable solutions designed to accommodate property management businesses of various sizes and complexities. - \*\*For small or growing property management companies:\*\* The Starter Plan offers an affordable entry point with essential features such as online payments, tenant portals, and maintenance management. However, as the portfolio expands, the limitations of this plan may become apparent. The Pro Plan provides a more comprehensive feature set, including advanced accounting, integrations, and enhanced support, making it a better fit for businesses with increasing needs. - \*\*For established or enterprise-level property management firms:\*\* The Premium Plan delivers the most value, particularly for those managing a large number of units and requiring advanced functionality. The inclusion of priority support, free eSignatures, custom convenience fees, and API access can significantly streamline operations and justify the higher monthly cost. When selecting a plan, property management companies should carefully consider their current portfolio size, growth projections, feature requirements, and budget. By aligning these factors with the appropriate pricing tier, businesses can optimize their operational efficiency, tenant satisfaction, and financial performance. It's crucial to choose a plan that not only addresses immediate needs but also supports future growth and scalability. ### Compare Pricing Compare pricing across our most frequently recommended Property Management products. Software options Starting price\* User rating [Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/) $62.00 per month 4.48[(2228 reviews)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/) **102** recommendations [Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/) $1.00 per month 4.22[(333 reviews)](https://www.softwareadvice.com/property/yardi-breeze-profile/reviews/) **96** recommendations [SimplifyEm](https://www.softwareadvice.com/property/simplifyem-profile/) $40.00 per month 4.06[(130 reviews)](https://www.softwareadvice.com/property/simplifyem-profile/reviews/) **59** recommendations [INFO-Tracker](https://www.softwareadvice.com/property/info-tracker-profile/) $289.00 4.50[(1 reviews)](https://www.softwareadvice.com/property/info-tracker-profile/reviews/) **37** recommendations [Rentec Direct](https://www.softwareadvice.com/property/rentec-direct-property-management-profile/) $50.00 per month 4.58[(179 reviews)](https://www.softwareadvice.com/property/rentec-direct-property-management-profile/reviews/) **27** recommendations \*Defined as the price above any available free plan ## DoorLoop Features Drawn from insights across 705 verified reviews, we've outlined DoorLoop's best and worst rated features and how they stack up against the average rating. DoorLoop's score Category average DoorLoop's Best Rated Features Property Management 4.88 4.0 category average Rent Tracking 4.84 4.05 category average Website Management 4.83 4.09 category average DoorLoop's Worst Rated Features Reporting & Statistics 3.40 4.0 category average Portfolio Management 3.50 3.75 category average Third-Party Integrations 3.67 3.86 category average - Popular features found in Property Management Commercial Properties Communication Management Contact Management Document Management For Residential Listing Management Online Payments Rent Collection Rent Tracking Tax Management Tenant Tracking Work Order Management - More features of DoorLoop 1099 Preparation Accounting Accounts Payable Accounts Receivable Activity Dashboard Activity Tracking Ad hoc Reporting AI Copilot Alerts/Notifications Analytics API Asset Lifecycle Management Background Screening Bank Reconciliation Billing & Invoicing Budgeting/Forecasting Calendar Management Cash Flow Analysis Cash Flow Management Channel Management Client Portal Commercial Leases Commercial Property Management Complaint Management Confirmations/Reminders Contact Database Credit Card Processing Credit Check CRM Customer Database Customizable Branding Customizable Reports Customizable Templates Dashboard Data Capture and Transfer Data Import/Export Data Visualization Digital Signature Document Storage Drag & Drop Dynamic Pricing Electronic Payments Electronic Signature Email Alerts Expense Tracking Faculty/Staff Management File Sharing File Storage Financial Management Financial Reporting For Commercial Real Estate For Mobile Homes For Property Managers General Ledger Generative AI Guest Tracking Inspection Management Insurance Management Invoice Management Late Fee Calculation Lead Management Lease Management Lease Origination Lease Tracking Maintenance Management Maintenance Scheduling Marketing Management Mobile Access Mobile App Multi-Channel Communication Multi-Location Occupancy Management Overdue Payments Owner Portal Payment Processing Portfolio Management Property Database Property Management Real-Time Data Real-Time Notifications Real-Time Reporting Recurring Invoicing Recurring/Subscription Billing Reminders Reporting/Analytics Reporting & Statistics Residential Leases Residential Properties Retail Leases Role-Based Permissions Search/Filter Self Service Portal Service Request Management Strategic Planning Task Management Template Management Tenant Management Tenant Portal Tenant Screening Third-Party Integration Third-Party Integrations Transaction History Transaction Management Transaction Monitoring Trust Accounting User Management Utility Billing Vacancy Management Vendor Management Violation Tracking Visual Analytics Web-based Deployment Website Management Workflow Management ## DoorLoop Integrations Based on 705 verified reviews, we've identified products most frequently integrated withDoorLoop. [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) Integration rated 4.5 from 11 reviews Marilyn Randazzo CFO Used for less than a year Reviewed February 2024 "CPA uses it to manage my bookkeeping & loves it as well." [Zapier](https://www.softwareadvice.com/cloud-management/zapier-profile/) Integration rated 4.8 from 11 reviews Dustin Summers Owner and manager Used for less than a year Reviewed January 2024 "Being able to automate various functions has saved me tons of time." Zillow Rental Manager Integration rated 4.5 from 3 reviews Plaid Integration rated 5.0 from 2 reviews Microsoft Excel Integration rated 4.0 from 2 reviews LeadSimple Integration rated 5.0 from 1 review QuickBooks Time Integration rated 2.0 from 1 review Google Workspace Integration rated 5.0 from 1 review See all 39 integrations ## DoorLoop Key Sentiments We analyzed 705 verified reviews for DoorLoop to find out what actual users really think. Most Positive Sentiments Ease of use 86% Positive 8% Neutral 6% Negative Many reviewers say DoorLoop is easy to navigate, with an interface that helps them manage properties with little effort. Users point to the clean layout, straightforward menus, and customizable settings that make it easier to organize information and access key tools. They also mention that the platform reduces paperwork and supports day‑to‑day tasks even for those who are less comfortable with technology. Customer support 86% Positive 9% Neutral 5% Negative DoorLoop earns frequent mentions for its responsive and well‑informed support team. Users appreciate help during onboarding, troubleshooting, and ongoing training, often noting quick responses and accessible live support during business hours. Reviewers also highlight that the team listens to feedback and incorporates it into updates, which helps reduce the learning curve and improves their experience with the tool. Tenant rent management 55% Positive 35% Neutral 10% Negative When it comes to rent management, users rely on DoorLoop to handle online payments, lease tracking, and tenant communication. They value the tenant portal, where renters can make payments, submit maintenance requests, and receive automated reminders and receipts. Many reviewers say the system simplifies onboarding new tenants, tracking payment history, and maintaining organized property records, supporting portfolio growth, and clearer communication with renters. Least Positive Sentiments Lease management 31% Positive 52% Neutral 17% Negative DoorLoop is often recognized for its lease management tools, which help users organize documents, track renewals, and manage electronic signatures. Reviewers appreciate customizable templates and automatic reminders that reduce administrative work. Some users, however, report issues with deleting leases, moving tenants between units, or managing more complex lease terms. Payment processing 37% Positive 35% Neutral 28% Negative Users use DoorLoop’s payment processing to receive rent and make payments, enjoying the convenience of online transactions and automated billing. They appreciate features like recurring payments, payment tracking, and the ability for tenants to pay by credit card or eCheck, but some users report challenges with third-party payment processors, delays in fund transfers, and a lack of options to void payments or customize payment workflows. Accounting 51% Positive 27% Neutral 22% Negative Many reviewers note that DoorLoop’s accounting features help organize financial records, generate reports, and track expenses. Users say these tools support day‑to‑day bookkeeping and year‑end reporting. At the same time, some mention that more advanced accounting tasks and certain reports feel less intuitive and may require extra training or workarounds. ## DoorLoop User Reviews Overall Rating 4.8 Ratings Breakdown 5 87% 4 11% 3 1% 2 1% 1 1% Secondary Ratings Ease of Use 4.7 Value for money 4.7 Customer support 4.8 Functionality 4.7 KB Kerry B. Verified reviewer Real Estate 2-10 employees Used weekly for less than 2 years Review source Reviewed April 2025 Great software package, HIGHLY recommended! 5 I am truly happy that I chose to use this software package for our property management. I have been impressed with this product from the beginning and I am still HIGHLY please with it after using it for over a year. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I truly like the fact that it is easy to use and the tech support that the company provides to it's users. Cons: Don't really have any cons with this software. All the problems I have had has been due to user error and my learning curve. Read More AS Al S. Verified reviewer Real Estate Self-Employed Used daily for less than 2 years Reviewed November 2025 Doorloop is the my top choice. 5 I have tried several property management softwares, and I have found Doorloop to be the most intuitive and easiest to use. Their customer service and training are patient and top notch, and they are not stagnant they are focused on using AI to advance the software for their customers. I self-manage 75+ units and it would be chaos without doorloop. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Interface is user friendly and intuitive, I have a lot of lower income tenants, and they use it and understand it. Also, I love the text notifications, especially when there is a freeze or emergency announcement, I can contact all my tenants very quickly. Also, the app stays logged in, so I can input rent collection as I receive it in any form. Cons: None, their might have been a few early on, but they are great at evolving with enough feedback from users, their customer service is very responsive which helps with learning curves and issues if there are any. Reasons for choosing DoorLoop most bang for your buck, user friendly, flexible costs Vendor Response Helping your business succeed is what we're all about. Thanks for trusting us with your property management needs, Al! Replied November 2025 Read More AM Andrew M. Verified reviewer Real Estate 11-50 employees Used weekly for less than 2 years Reviewed March 2024 Property Management solution that can be scaled to your needs 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ability to scale to the size of the portfolio and the ability to pick and choose which capabilities are needed and quickly change this over time as needs change. Excellent customer service makes the process smooth and easy. Cons: Only real downside I have experienced is convincing tenants to engage with the system. Often they were used to more large scale systems used by other firms. Reasons for choosing DoorLoop It is the best combination of function, cost and support. Reasons for switching to DoorLoop Our prior program was functional but was not truly meeting our needs and it was time for a change. Read More Eddie B. Verified reviewer Real Estate 2-10 employees Used weekly for less than 6 months Review source Reviewed July 2025 Great Features, But Major Flaws and No Follow-Through 2 Customer service seemed great at first, but once you’re signed up, it turns into a lot of runaround with no real resolution. Issues get dragged out, and you’re left waiting with no fix in sight. Disappointing overall. Ratings Breakdown 4 Ease of use 1 Value for money 2 Customer support 3 Functionality Pros: What I liked most about DoorLoop is that it allows me to generate a balance sheet per property. That’s been a helpful feature for organizing my finances. Cons: What I liked least is the inability to void vendor payments that didn’t go through. Even after two months, the payment still shows up on the vendor’s portal, and there’s no way to fix it manually. I’ve spent hours on this issue with customer service and still have no resolution. This is a basic function that should work in any property management system. Reasons for choosing DoorLoop Balance Sheets per property, and I thought the customer service would be better. Reasons for switching to DoorLoop Manage different LLCs in one platform \_\_\_\_\_\_\_\_\_\_\_\_ Vendor Response Hey Eddie, thank you so much for bringing this up to our attention and getting on the phone so quickly with us. We look forward to getting this resolved for you soon. Replied July 2025 Read More JL Jim L. Verified reviewer Real Estate 2-10 employees Used daily for less than 6 months Reviewed March 2026 DotLoop Platform 5 Very positive! I think the platform is very intuitive, and user friendly. The AI component is also a helpful add-on for the tenants. Ratings Breakdown 5 Ease of use 5 Value for money 2 Customer support 5 Functionality Pros: I love the feature that allows tenants to pay rent online which includes notifications for rent due, late fees, and current balances on their account. I also like the direct messaging feature between me and the tenants., and the feature that allows tenants to put their maintenance requests with photos and descriptions on the platform without having to call us. Cons: Response time from customer service, though I think that is being corrected. \[sensitive content hidden\] , the customer relations manager that is assigned to me though is awesome. Reasons for choosing DoorLoop Features, cost, ease of navigating the system. Vendor Response Hi Jim, thank you so much for your kind words. We appreciate the feedback about customer service and will pass this along to our team. Let's keep growing! Replied March 2026 Read More MG Michele G. Verified reviewer Real Estate 2-10 employees Used daily for less than 6 months Reviewed October 2025 Happy Customer! DoorLoop is GREAT! 5 EXCELLENT experience. Seriously, I have nothing negative to say about DoorLoop. We just went active October 1, but so far there have been no issues. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer Support, Ease of Use, Payment processing, Rent Collection. Doorloop sets up various zoom meetings prior to going live where they walk you through the software. If you have any questions, you shoot them an email or ask their AI assistant Gary, who has also been a great help if you need to learn how to access or do something. They are ready available any time you need them. Best service ever. Cons: When entering a bill it would be easier if the tab button was active to be able to go to the next box verses using the mouse. :) Reasons for switching to DoorLoop Because Appfolio's customer service is the absolute worst I have ever experienced. Especially, for the price. We had been with them since 2016. They lost a good customer because of the lack of service when needed. Vendor Response Hey, Michele. Thanks so much for your kind words. Let's keep growing! Replied November 2025 Read More AB Amy B. Verified reviewer Accounting Self-Employed Used daily for less than 12 months Review source Reviewed July 2025 Sharing my FAVORITE part of DoorLoop... 5 As a new property manager since November 2024 managing 35 single-family homes, I’ve found DoorLoop to be user-friendly and sufficient for a newbie. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: As a new property manager since November 2024, managing 35 single-family homes, I’ve found DoorLoop to be incredibly helpful—but what truly stands out is the ability to book bookkeeping sessions with \[sensitive content hidden\]. Accounting can be tedious or confusing at times, but booking 50 minutes with \[sensitive content hidden\] for just $99 is an absolute game-changer. We get so much accomplished in each session, and I walk away having learned something new every time. He's become a regular part of my routine, and the support is not only affordable but invaluable. Cons: What I like least about DoorLoop is that their chat support isn’t available in the evenings. I do most of my accounting at night since my days are spent in the field with clients, owners, and tenants. Reasons for choosing DoorLoop I had only a few doors at the time which impacted my decision, as well as the cost. Read More DH Dustin H. Verified reviewer Real Estate 2-10 employees Used daily for less than 6 months Reviewed December 2025 DoorLoop is Solid! 5 I tell everyone that asks me about DoorLoop what do I like most...having a solid solution that is backed by great support is rare. This combination is rare to find in any SaaS platform. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The customer support is truly top notch! There has never been a case where we have not left with the issue resolved and walking away with more confidence and knowledge. Cons: There is a learning curve but this simply could be as many of us are new to using this kind of platform. Not much I could say that I like least...maybe the slow payment processing but other than that it is great. Reasons for choosing DoorLoop Appfolio felt like a clunky Excel spreadsheet from 2005. Vendor Response Thanks, Dustin! Your team and your business deserve only the best. Glad to be your property management software partner! Replied December 2025 Read More AB Ashley B. Verified reviewer Real Estate Self-Employed Used daily for less than 12 months Reviewed October 2025 Would choose them again 4 Im glad I went with DoorLoop. They've been great. The people have been helpful and the transition was pretty easy. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: value, ease of use, easy customer service. Use of ai to help with problems initially. I came from AppFolio and it has been pretty easy learning this platform Cons: issues can take a bit longer to fix as this company is not open past 5 est and on the weekends. An answer or solution may have to wait. Reasons for switching to DoorLoop started my own compnay and didn't have enough properties for AppFolio Vendor Response Thank you for trusting DoorLoop with your growing business needs! Replied November 2025 Read More ME Michelle E. Verified reviewer Real Estate 2-10 employees Used daily for less than 6 months Review source Reviewed July 2025 Do not recomend 1 Terrible. Their customer services, barely knows how to help you. The onboarding team, was non existent, there are constant flaws with their system. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Honestly, the only decent item is balance sheets per property. Other than that its not a good system Cons: It boasts property management, but their accounting aspect is terrible and they constantly have "glitches" Reasons for switching to DoorLoop Because they boasted property management and ease of use for managing multiple properties Vendor Response Hi Michelle, we are so sorry to hear about the experience you had and this is definitely not what we strive for. We would love to reach out and help but can't find you based on your last name. Can you please reach out to us directly and mention this review so we can get you to the right person? Thank you so much, looking forward to speaking soon. Replied July 2025 Read More Showing 1 - 10 of 705 Reviews [See All Reviews](https://www.softwareadvice.com/property/doorloop-profile/reviews/) ## DoorLoop FAQs - What is DoorLoop used for? DoorLoop is used to combine various elements of property management into a single, mobile, digital solution. For property managers that have more than one type of property, such as commercial and residential, DoorLoop prevents them from having to get multiple apps to manage their business. - How secure is DoorLoop? DoorLoop uses encryption to protect user data. It also has strict access controls to limit the number of people allowed to see sensitive data. DoorLoop is a cloud-based application, so user and customer data could be exposed if an attacker managed to bypass the cloud provider's security protocols. - What are the benefits of DoorLoop? DoorLoop's primary benefit is efficiency. Instead of having to go back and forth between multiple pages in a spreadsheet, you can see vital business data in a single dashboard. For instance, you can get charts and graphs reporting profits and losses, recent payments received, tenant requests, unpaid rents, occupancy rates, and rental applications still in process all on a single screen. - How do I contact DoorLoop customer service? You can contact DoorLoop via phone, live chat, or email. DoorLoop's contact page allows you to submit a contact form and start chatting in real-time while also providing a toll-free number, one for the United States, the U.K., and Israel. - How do I create a DoorLoop account? You can create a DoorLoop account by downloading their mobile app and signing up on your mobile device. You can then log in to your DoorLoop account on that device or any device connected to the internet via DoorLoop's website. ## DoorLoop Popular Comparisons [Buildium vs DoorLoop](https://www.softwareadvice.com/property/buildium-property-manager-profile/vs/doorloop/)[Yardi Breeze vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/yardi-breeze/)[Rent Manager vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/rent-manager/)[Innago vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/innago/)[ResMan vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/ensoware-resman/)[Entrata vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/entrata/)[TenantCloud vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/tenantcloud/)[Guesty vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/guesty/)[AppFolio Property Manager vs DoorLoop](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/doorloop/)[PayHOA vs DoorLoop](https://www.softwareadvice.com/compare/61833-PayHOA/vs/449921-doorloop/)[Condo Control vs DoorLoop](https://www.softwareadvice.com/property/condo-control-central-profile/vs/doorloop/)[Propertyware vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/propertyware/)[SimplifyEm vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/simplifyem/)[Rentec Direct vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/rentec-direct-property-management/)[Zillow Rental Manager vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/zillow-rental-manager/)[RentRedi vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/rentredi/)[Hemlane vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/hemlane/)[OwnerRez vs DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/vs/ownerrez/) [Compare All Alternatives](https://www.softwareadvice.com/property/doorloop-profile/alternatives/) Stuck Between Options? Our experts can help you compare DoorLoop with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice