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Frontrunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
What is DoorLoop?
DoorLoop is 50% off your first two months! Get a fully customizable rental property management software that helps manage your properties from one place. Unlimited free training, support, and migration is included.
Try it risk-free, no credit card needed. Rest easy with our no questions asked 30-day money back guarantee.
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Key features of DoorLoop include custom reports, document storage, online advertising and role-based access permissions. Its accounting suite lets supervisors access financial statements and collect rent via credit cards, automated clearing house (ACH) or other channels. Additionally, managers can receive maintenance requests, track progress across work orders and set up... read more
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Chat with an advisor nowUser Review Highlights
5
36 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"This is a team of people that truly care about your success. They listen to your suggestions, they want your feedback, and they may even implement your ideas and features."
"Also, their accounting and reporting system is comprehensive, but yet really straightforward."
"It’s been about 8 months of use and we’ve been thrilled to see the number of improvements they keep on releasing. The software is only getting better and we’re confident we made the right choice."
"I submitted it as a feature suggestion and they took it seriously."
"Wish screening would also be free, but I understand if it costs money. I just charge my tenants for it and no one has complained."
Read user reviews
How much does DoorLoop cost?
DoorLoop is 50% off your first two months. Try it risk-free, no credit card needed.
Starting price
$49.00 per month
Free trial
Available
Free version
Available
Which features does DoorLoop offer?
Core features:
Access Controls/PermissionsAccountingAccounting IntegrationACH Payment ProcessingActivity DashboardActivity TrackingAlerts/NotificationsAPIApplication ManagementAsset Lifecycle ManagementShow more features +
Other Top Recommended Property Management Software
How easy is DoorLoop to use and deploy?
DoorLoop supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android, Windows, Mac, Linux, Chromebook.
5/5 out of 36 Reviews
Showing 1 - 5 of 36 reviews
Irving
Verified reviewer
Company size: 2-10 employees
Industry: Real Estate
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2020
The easiest and most affordable
Pros
Definitely the ease of use. Our last software took us months to figure out, and cost a fortune for training. After a few painful years, we finally made the switch because they didn't have certain features we wanted that doorloop offered. To say the software is easy to use is an understatement. We only needed two training sessions (an hour each), and felt like we were proficient enough to get going. What took months before, not only took a matter of days. It definitely took the pain out of migration and training.
Cons
I'm still waiting for the Zapier integration to be fully connected with all the apps so we can start doing some automation with our other programs.
Reasons for choosing DoorLoop
The cost and ease of use
Reasons for switching to DoorLoop
Because I felt like we had to be accountants to use the software. It took 45 minutes to reach tech support which simply wasn't acceptable when we have a growing business to run.
Izhak
Verified reviewer
Company size: 2-10 employees
Industry: Real Estate
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2020
Incredible reporting and robust accounting
Pros
I have known many of the founders for several years and they have an impressive record of successful ventures, so I was lucky enough to get invited for an early access trial. So far I've found it to be incredibly intuitive, easy to use and above all the speed with which I can generate my reports is incredible. From a tenant perspective, the portal has greatly improved my communication and allowed me to easily track maintenance requests submitted by my tenants. I'm excited to grow with the product and already see huge benefits implementing this into my business.
Cons
As I noted, I'm one of the first users to gain access to the system so it's still missing some small features, however after speaking with their support team, even the smallest functionality I will need for my business is on their roadmap to be released over the next couple of quarters.
Reasons for choosing DoorLoop
The detailed accounting system was a huge part of why I decided to go with DoorLoop as it means I no longer have need for QuickBooks
Reasons for switching to DoorLoop
The reporting was the biggest draw for me as being able to get a quick and clear picture of everything that's going on is vital for me to be successful
Warren
Company size: 2-10 employees
Industry: Real Estate
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2022
Clean and intuitive property management software
Pros
The software was easy to onboard my properties onto. UI was clean and approachable. Powerful to be able to manage at the building, unit, and tenant level.
Cons
The customer click path to get to desired pages could be streamlined and improved. Would recommend observing users navigate to see which sections are most used, and to see how to ease the path to getting there
Reasons for choosing DoorLoop
Personal account manager reached out to walk me through the product
Response from DoorLoop
Thanks Warren, we really appreciate the positive feedback and are always improving the UI to make sure you can get more done in less time and with less clicks.
Replied January 2022
Eli
Verified reviewer
Company size: 11-50 employees
Industry: Real Estate
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2020
Best support by far
Truly revolutionary for our business. We definitely will be recommending this to others!
Pros
The training, onboarding, migration, and support. Getting started couldn't have been easier thanks to them holding our hand and walking us through the entire process. Switching from appfolio was no easy task, but they made it as quick and painless as possible.
Cons
They don't have every bell and whistle yet, but then again, we never really used them before either. This product is way more intuitive and user friendly since it hasn't been cluttered yet with an endless amount of features that no one uses.
Reasons for choosing DoorLoop
The responsiveness of their team - they contacted me right away and significantly faster than Yardi.
Reasons for switching to DoorLoop
Never felt like the software was the right fit for us. It was expensive, hard to use, and took forever to train new employees and managers. We've had some issues in the past that were never resolved, and one was a dealbreaker.
David
Verified reviewer
Company size: 2-10 employees
Industry: Computer Software
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2020
The technology I’ve been waiting for
No software can do every single thing I ever imagined, but with their API, I can most likely accomplish it.
Pros
Definitely the technology of the entire platform. Being a property manager who dabbles in software development, I wanted a software that used the latest and great tech stack that was fast, responsive, mobile-friendly, and could keep up with our needs as we scale the business and our portfolio.
Cons
API documentation could be improved, but I figured it out.
Reasons for choosing DoorLoop
They were also a new platform, but they didn’t have an API. Almost every other software I tested was built 15+ years ago making their coding language outdated and obsolete. It’s nearly impossible for these companies to compete (tech wise) with a platform built with today’s best programming capabilities. Think MySpace VS Facebook, or Blackberry VS iPhone.
Reasons for switching to DoorLoop
I needed something more robust than my 20 page Google Sheets with custom macros and data-pulls. Doorloop has an open API that gives me the capabilities to continue building advanced modules on top of their platform, giving us unlimited customization. It’s kind of like SalesForce but for property management, and without the costs of SF.
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