All Stora Reviews

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Karl

Consumer Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Used stora from start up

I chose stora as my self-storage management software for my start up. Best decision I've made. The support is incredible, and very necessary for me, being new to the market. Stora walk the walk, using the software themselves to manage storage facilities, hence they know what they are talking about are on the same page as me as a customer.

PROS

Easy to use, all the features I need excellent integration with other software

CONS

A pictorial view of my facility would be a great feature, to see at a glance what units are available or occupied.

Reason for choosing Stora

Simpler yet more advanced than competitors. Stora definitely has an eye on the future.

Vendor Response

Thank you for your kind words Karl. We take all feedback seriously and use it to inform future product releases so your insight is very important to us!

Replied November 2021

User Profile

Anthony

Verified reviewer

Warehousing, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2021

Great Startup Software

PROS

Stora is a great platform for newcomers to the self storage industry. In a nutshell it is the quickest and easiest way to get your self storage business up and running given that it includes a website and booking system. Most other software options would require separate websites and booking system integrations at significant cost.

CONS

There are a number of features missing that are available on other platforms but Stora is launching new features on a regular basis. Reporting could also be better to give a more detailed view of the business operations.

Reason for choosing Stora

Stora promised a quick and easy way to provide an online booking system for our client's startup. Stora also went out of their way to integrate our chosen access control system.

Vendor Response

Thank you for your kind words Anthony, we're delighted to have you on board. New features were released yesterday and more to come in the new year!

Replied December 2021

Tessa

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Stora was a good option for a small self storage facility

PROS

Stora was less expensive than many competitors and super easy to use!

CONS

Felt that reporting and use was limited, missing options that larger software products provide and are essential for multi-property investors.

Reasons for switching to Stora

Pricing and to have a more current, easy to use software

Vendor Response

Hey Tessa, thanks for your feedback. As the newest entrant to the Self Storage Software market, we have lacked some of the features multi-property operators have come to expect from the tools they're typically used to. The good news is we've been hard at work on these. We've already launched our Facility Maps product, and are well underway with what we believe will be the most advanced Reporting tool in the industry. We'd love the opportunity to show it to you when it's ready :)

Replied January 2023

Luke

Commercial Real Estate, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Why wouldn’t you use stora?

Currently writing this review from the other side of the world! Stora allows me to travel, whilst managing my facility from anywhere in the world. When I got into the self storage industry, I planned to create a fully automated facility that I could manage from anywhere. As an electrician I believed I could create something amazing, then I heard about Stora, and soon realised they had already done all of the hard work! I have zero employees.My occupancy levels are consistently high.My stress levels are consistent low.Stora are constantly adapting and making sure they are at the forefront of their industry My only question to any self storage owner would be…. Why wouldn’t you use stora?

PROS

I have zero employees. (And we all know they are the worst part of owning a business) My occupancy levels are consistently high.My stress levels are consistent low.Stora are constantly adapting and making sure they are at the forefront of their industry

CONS

I have no disadvantages to talk about, I am a huge fan of Stora!

Vendor Response

Thanks for sharing your experience, Luke! Safe travels!

Replied May 2023

Mike

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

review

v good. Excellent customer service which is critical.

PROS

booking system is v good. The integration with stripe is great.

CONS

website is poor. Issues with google ads with reported lower success rate.

Reason for choosing Stora

booking system

Vendor Response

Hi Mike, Thanks for your feedback, it's great to hear that you're happy with our booking system! As we discussed at our recent online event, we've got loads of cool new features and customisations in the works to help make your Stora website even better. It's an interesting point you raise regarding the Google Ads issue, we haven't had any other customers report similar problems. Your website should meet all of Google's technical requirements, so it might be worth having a chat with your agency to see if there are any tweaks they can make to improve your landing pages for specific ad campaigns. Thanks again for choosing Stora and for taking the time to give us your feedback!

Replied April 2023

roger

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2021

New start up business instant deployment

PROS

Plug and play, We are a new business and wanted to be up and running with a website and online booking system from day 1. Within 24 hours we were live and able to taker online booking from customers. The back end is second to none and what yo would want from a modern online store. They are aware of the limitations of the front end and have a pathway of continuous improvement that will address some fog the short falls. There is a constant flow of new features being deployed which give us more and more functionality, feels like we are backing the right business for the future by being on board with Stora.

CONS

The front end is work in progress and at the stage has its limitations. That said, we did not have the time to write our own website and then integrate the Stora back end so it was great for us. In addition, it is a highly SEO efficient website so that is a big plus when google searches are a big part of the source of customers.

Vendor Response

Hi Roger, thank you for your feedback. Our customers help us create the future of Stora so your insights here will help us fine tune the front end and other enhancements coming down the track.

Replied November 2021

Jonathan

Warehousing, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Choose Stora

Working with Stora is great. The software is robust and the help and support is second to none. Stora has a solid roadmap and actively listens to the concerns and needs of it's customer like no other platform provider out there.

PROS

The ease with which it can be set up and implemented. If I ever have a query or question, they respond straightaway with a solution.

CONS

It needs to be more intergrated with the Noke system. It would be great if it were a one-stop-shop plarform, so that payments, access control, accounting modules were available.

Vendor Response

Many thanks for the feedback Jonathan. Delighted that you've had such a positive experience. We're committed to making stora a one-stop-shop as you say, so keep an eye on the roadmap to see what's coming and add some new suggestions!

Replied January 2022

James

Warehousing, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Great software

PROS

Given that this is our first storage operation, we weren't totally sure on what we need. Stora gave us an off-the-shelf solution that was easy to use and has everything we need to get going. It integrates seamlessly with other core systems such as Noke and payments. Also we can be involved in the development of features going forward to keep the system evolving over time.

CONS

You can always tell a Stora site online - they all look very similar

Vendor Response

Thanks for the kind words, James!

Replied February 2023

Jeff

Alternative Medicine, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Great self storage software

Very good

PROS

Software runs the the sales, management, etc. Put simply runs everything you need to operate a self storage facility.

CONS

Nothing! It does everything we need to operate a self storage business.

Reason for choosing Stora

Best in market

Vendor Response

Thanks so much for the kind words Jeff, and for being one of our first customers!

Replied May 2021

Deborah

Warehousing, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Super Stora

Stora has been a game changer for us in the management of our storage facilities. The huge benefit is the facility to see occupancy and also the massive time savings in administration.

PROS

We started using Stora after meeting [SENSITIVE CONTENT] at the Fedessa trade show in September. Easy to use, good management information, and [SENSITIVE CONTENT has, and continues to, guide us through every step.

CONS

The deposit function will be great when it is up and running on Stora.

Vendor Response

Thank you for your review Deborah, we are delighted things are going so well for you. We have some great new features on their way to you in the next few weeks - keep an eye on our social channels for updates!

Replied January 2022

Tim

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Great easy to use to product with a simple to use interface.

We use Stora to manage our self storage facility. As the platform is web based we are able to use anywhere and at anytime. It's very easy for customers to use and take out a self storage facility plan via the platform.

PROS

Interface, it's well layout and simple to learn quickly.

CONS

Additional self storage functionality, charging customers weekly, charging for a storage deposit.

Vendor Response

Hi Tim, thank you for your review, we're delighted you're enjoying Stora. If you'd like to visit stora.co/roadmap you can check the product Roadmap where you'll see the features you mention are currently in development. You can also vote for how important you feel features are and submit new ones of your own!

Replied November 2021

Adrian

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Shift & Store

PROS

Great customer service from [SENSITIVE CONTENT] and the team.

CONS

I had to put in a lot of time to upload sites, everything else was great!

Vendor Response

Hi Adrian, thank you for your review! All that effort on your different sites will pay off, looking forward to seeing you in action. Anything you need help with just drop us an email!

Replied November 2021

francis

Warehousing, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2021

can be improved but a good start

PROS

the ease of use, tracking of customers

CONS

seo needs working on , would like it to be linked to my entry system

Reason for choosing Stora

ease of initial set up

Vendor Response

Thank you for your feedback Francis. We're working on new features and optimisations all the time so your insights will be taken on board.

Replied October 2021

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