BigTime

Zola Suite PSA

Add to compare

Ratings & Reviews

Overall Rating

4.55 / 5 (471)

4.62 / 5 (100)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 15, 2020

March 30, 2020

Pros/Cons

  • Pros

  • Love using this product. It is user friendly and the interface is easy to use. The customer service is fast and helpful.

  • I love the fact that everything is in one place. It is easy to put time in and it is easy to push it through to billing.

  • Cons

  • hard to understand how the budget tracking works - but, with help from customer support - all began to make sense

  • Organizing the reports can seem a little daunting as there are so many options for customization. However, once you can outline your goals and play around a bit, it's very doable.

  • Pros

  • Great user interface. Reliable. Excellent customer service. Consistent updates making the product even better & adding new features (without charging you more for them).

  • Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help. The product is very intuitive.

  • Cons

  • There are frequent updates to roll out new features. Although this is a good thing, things changing frequently in the software can sometimes slow down processing time.

  • Email can have glitches at times but the Zola team is constantly updating, fixing bugs and adding new features.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

20 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots