Mango Practice Management

RATING:

3.9

(54)

About Mango Practice Management

Mango Practice Management (formerly known as Mango Billing) is a cloud-based practice management solution that is a game-changer for professional service firms to automate processes for Time & Expense Tracking, Invoicing, Scheduling and Payments Processing. Key features include Due Date Management, Document Management System, Online Payments to include Credit Card and ACH Processing, a Practice Management Reports Center and other feature to streamline the management of your firm. Mango Practice Management works with CPA Accounting Firms, Bookkeeping Agencies, Consulting Firms, Legal Firms and any other business that needs to track and manage time effectively. It provides a complete 360-degree view of all Client information to include Invoice History, Payment History, ...

Mango Practice Management Pricing

Get complete access to ALL Standard Features with every plan! Looking for more? Add MangoShare or eSignature to any plan for added functionality. Calculate your MangoShare and eSignature pricing using our calculator on the pricing page.

Starting price: 

$35.00 per month

Free trial: 

Available

Free version: 

Not Available

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Mango Practice Management Reviews

Overall Rating

3.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

3.5

Most Helpful Reviews for Mango Practice Management

1 - 5 of 54 Reviews

Paul

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Accounting Firm Review

Your team is great to work with and assists quickly in fixing any problems and also in helping us role out new signature pages each year.

PROS

Our firm enjoys the integration with Outlook in that we can send docs, receive docs and capture signatures all within Outlook.

CONS

We dont use the data management as much due to already having one, we did try to explore this and decided against using as we enjoy the search ability of Doc.it in that realm.

Reason for choosing Mango Practice Management

We have a hybrid system here at our office and use yours and Doc.it together.

Vendor Response

Thanks for your feedback, Paul! We appreciate your support and business. Please feel free to reach out to support if you have questions about specific features or feedback on what you'd like to see added/updated, specifically around our DMS. Mango is built for accountants, by accountants. That means your insight and feedback are critical for continued innovation!

Replied September 2023

Elizabeth

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great product!

great product and support and easy for our team to learn and navigate it. It is actually saving us money and increased our productivity.

PROS

This software has made our business so much easier to manage and that has led to growth in our customer base. The customer service is always there for us whenever we have a question and they really care about the success of our company.

CONS

Haven't had any negative experience with the product or the Mango folks.

Reasons for switching to Mango Practice Management

Needed a product that better suited our business needs

Vendor Response

Elizabeth, Thank you for your review! We've made it our mission to make accountants' lives easier. And we're elated to hear that we have been able to play a small role in your success. If you have any questions or would like help with specific features, please do not hesitate to reach out to our support team. We are here to serve you!

Replied August 2023

Nani

Accounting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2022

Never Ever Use This Product

LAME. ACH payments never worked fully. Invoicing never worked fully. Customer service never resolved our issues. AND BEST OF ALL. No money back guarantee. You get what you get, and that's all. So, if you want to blow a couple thousand dollars on a product that won't work, go for it! This is the choice for you.

PROS

The thing that bums me out, is I did love this product. IF IT WORKED! But it never ever fully worked. Whether the invoices weren't actually being sent to our clients. To the QuickBooks sync agent never working 100%. To the ACH payments constantly being down and having to hear about from our clients. We left mango after 5 months and literally to this day they haven't resolved our issues or reached out once, and they literally don't even know we aren't using it.

CONS

Good luck getting someone in real time to help you. You can email, attempt calls, leave messages... they're going to say their working on it but then never tell you what the problem is and why it's taking so long. They're in a different time zone, and they use that fact to their advantage.

Reason for choosing Mango Practice Management

Because we were misinformed on the product we would be getting. We are now with Firm360 and are happier than ever.

Reasons for switching to Mango Practice Management

It was too clunky and we didn't enjoy the flow of things.

Dan

Accounting, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Mango Practice Management Allows Me to Focus on Clients and Engagements

PROS

Ease of use and data entry (T & E); customer support; options to invoice; options for me to bill at different rates

CONS

Nothing from my practice perspective! It has everything I need for my forensic accounting practice.

Reason for choosing Mango Practice Management

The simplicity of what I needed for my practice; price point; customer service; commitment to continue to improve the product

Vendor Response

Thank you for the kind words, Dan!

Replied August 2023

Sue

Accounting, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

Imagine Time improvements

Overall the experience is good. I like having 3 different programs I need all rolled in to one. Prior, I had time keeping, portal and due date tracking software. Now all 3 of those are in one software.

PROS

Being able to email docs to a client that is encrypted.

CONS

I believe the software is new and a there are a few kinks to work out yet. Support is very eager to get it right though. We have to pay for a seat for every person who has time, vs old Imagine Time where the receptionist would enter all time for all employees. I don't like to have to log in to imagineshare to get to portal. It seems like this should be in the single log in for mango billing.

Reason for choosing Mango Practice Management

I liked the demo. Other products worked fine and most clients could use portal. A few could not. I like being able to just email them docs that are encrypted instead of having them log in to a portal.

Reasons for switching to Mango Practice Management

Easier/better having 1 software vs 3 different.

Vendor Response

Thank you, Sue!

Replied July 2021