MyCase

RATING:

4.7

(683)

About MyCase

MyCase is a cloud-based legal management solution that helps attorneys in small to medium size law firms manage communications with their clients and carry out daily business operations. The solution also provides functionalities for accounting and scheduling purposes. MyCase offers functionalities like time tracking, accounting, case management, contact management, and docketing. The solution can be accessed via computers and various mobile devices. Mobile application for iOS and Android devices are also provided. Users can manage and sync their calendars to collaborate with clients and coworkers. MyCase facilitates electronic bill pay and notifications directly through mobile or desktop interfaces. It also offers integration with QuickBooks. Additional features inc...

MyCase Pricing

MyCase's pricing options per user start at $39/month when billed annually. Monthly billing options are also available.

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Not Available

MyCase Homepage
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MyCase Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for MyCase

1 - 5 of 681 Reviews

Mark

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2021

Ease of Use and Best in Class

User Profile

Nancy

Verified reviewer

Law Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Definitely recommend

Our firm loves MyCase. It's user-friendly and packed with amazing features that have helped us achieve a 245% growth rate over the last year. I have been so impressed with MyCase that I became a certified MyCase consultant so I can help other firms experience these game-changing benefits.

PROS

My favorite features in MyCase are the case management, client management, document management, templates and automation.

CONS

I don't like that the invoices aren't more customizable and that the billing and invoicing aren't compatible with contingency firms. I also with MyCase would integrate with a VOIP phone system like Ring Central so we can automate some of our calling procedures.

Reason for choosing MyCase

These are all great products, and the features only vary slightly from MyCase. The decisiding factor for our firm was cost.

Reasons for switching to MyCase

Cost and the need to update our technology

Daniel

Legal Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Best Case Management Software Out There and I've Tried Almost All of Them

Best that's out there for sure. I've used at least 6 different Case Managment Systems in the past but this is by far the best.

PROS

The sheer amount of features. I have both billable and contingency fee cases and MyCase covers both. It also feels more polished than other CMS's other there. For some reason, the other CMS's I've used feel cheap and bare bones and you have to build everything up. MyCase gets you started quickly because it starts with a default template.

CONS

I wish it was a little bit more customizable.

Reasons for switching to MyCase

FileVine was just not as robust in terms of features. I also tried Casepeer, Clio, Smokeball, PracticePanther, Firm Central, etc. I prefer MyCase for its ease of use, robust features, and customer service. It has the best balance of everything.

Joedy

Law Practice, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2024

Recommended Changes

It's OK. I feel like it has room for improvement. I don't like that I can no longer email from MyCase portal. That makes it hard and more work for me to connect my emails to cases on MyCase.

PROS

I like cloud storage and time tracking. I like that I can download all of my case documents.

CONS

I wish it would link cases to emails via Thunderbird and other apps. Also, wish it links incoming and outgoing emails, not just outgoing. Wish it can do drag and drop or ctrl+select instead of clicking on each document that i want to select to do things with. Practice Panther has a better interface than MyCase in that regards.

Beth

Legal Services, 2-10 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2023

Hard to Use program

My experience was terrible and I felt I was left on my own to try to figure out this complicated system.

PROS

Simply stated, there is really nothing about the product I liked.

CONS

The billing does not always show what is in the trust account and when I asked a person to assist on the phone she claimed she was too busy to assist with all my questions so I felt I was on my own to figure it out.

Reason for choosing MyCase

I am not sure what other products are out there but I am sticking to QuickBooks.

Reasons for switching to MyCase

Because I thought I could share documents online and have clients pay bills online. However, found out that I had a separate charge for online payments that was much greater than what I was using. I am switching back to everything I had before.