The customer success team is simply fantastic, and the team as a whole is very responsive. I've enjoyed working with them and getting to be a part of their growth as an organization.

Parallax is still starting out. So over the months there have been a lot of growing pains that we've needed to contend with – mostly in the form of workarounds.

I have been using Parallax for the past year and have been extremely impressed with its functionality and ease of use.

It's easy to navigate through and the graphs are easy to look at and analyze.

In addition, their customer success team is amazing and has helped guide us (and still is!) every step of the way.

The team is amazing, the software is amazing, I literally can't recommend this enough. This is head and shoulders about its competition.

The Parallax team is the key to their success- they are very helpful, knowledgeable and always have a great perspective on options to integrate the tool within our business' current systems.

It's really powerful in regards reporting and it's also really easy to use. It offers integration with other tool our organization uses for time tracking.

It is easy to add to people to teams and managing projects is overall mostly clear and understandable.

Adding hours allocation is also difficult since we typically do not plan daily and a feature where I can add hours daily, weekly or monthly would have made the ramp-up a lot faster.

Navigation can sometimes be confusing. There are many layers to navigation, and they sometimes aren't visible until you've clicked through a layer or two.

There are so many things & options, all in not so obvious locations. Graphs & tables do not have consistent colors across the board and it is hard to locate a key for what everything means.

It is easy to use and navigate, add team members to a project and manage the project as it progresses. That said, I do believe there is room for improvements to make it a more robust software.

The UX, the connectivity with our CRM and Harvest, the reports are amazing.

You can also view the total accumulative hours and budget per project and ensure the project stays on track.

Parallax is shaping up to be a great software for agencies that want to keep a finger on the pulse of financials and resource management.

The URLs don't capture the state of the interface you're looking at (different insight views, date ranges, etc.), making them useless to bookmark and copy/paste to other people.

This is made more complicated because URLs can't be bookmarked or copy/pasted to coworkers. The URLs change periodically, which makes them useless to bookmark.

Really happy with the support we get onboarding. It's a big piece of software and I like that you didn't just sell us a license and then let us figure it all out.

Projects that have a long duration and potentially have multiple people that jump in and out that creates a messy project shape.

I love the integration with our sales tool (HubSpot) and our time-tracking (Harvest). It gives us a central hub to see all in our various information both in and out the door.

Not intuitive, poor layout, poor color pallet, data discrepancies, limited reporting, lacks needed features.

Overall, Parallax has been extremely helpful for us. The tool is easy to use and update, and the team is very responsive and helpful in solving for our resource planning and project planning needs.

Solid, but a work in progress with excellent customer support.

Parallax has been very helpful in terms of helping us keep track of estimated hours for projects and resource allocation and planning.

Great tool for resource management and revenue projections.

I've really enjoyed working with the customer experience team, who are very responsive.

Parallax both as an organization and as a tool has been great to work with. The support staff is friendly and helpful and the tool fills a definite need within our organization.

Great team to work with, strong future for the software.

Doesn’t accept mistakes, it doesn’t let me submit my timesheet if it has mistake.

Replicon has most of the required features necessary for a business which are easy to use. Also, we get quick support from Replicon team to clarity any query or fix any issue.

I would definitely recommend it for other companies.

Even our most (self-confessed) techno-phobic employees love it. The API is excellent and the level of administrative control is a real plus point.

Replicon customer service have been excellent and very professional.

Features provided by the software ensure all time attend and annual leave booking are recorded effectively. Customer Service Support also great advantage to the service when issues arise.

The software is pretty easy to use, the roles are nice and complimentary to access need to provide.

I like how easy this product is to use , can have someone working on many projects in one day and all the time is captured easily as well as expenses associated with each project.

Just appreciate the fix, did a good job staying in communication and supporting, fixed the problem that we had.

For example,if i open a timesheet to change a name of a project, when i click on the drop down it pulls up name of the client but will not pull up the projects under that client.

Everything is laid out great, almost as if it was designed for dummys. I can see exactly what I'm doing.

The form factor on the mobile device is particularly good which is important for us as that is how the majority of our employees with use the software. Integration with SalesForce was a breeze.

Time off requests are easy to send and easy to approve/disapprove and you are able to add comments. We can easily import time costs into our accounting software to keep our reporting current.

The software allows you to clock-in and clock-out two times in a row, resulting in a error that has to be manually fixed by a supervisor.

The implementation process was extremely frustrating and took much longer than it should. In tow separate implementations, the project manager changed part way through the process.

Online access and ability to integrate with QuickBooks for invoicing and management.

In my case, I was unable to retract a mistake I made in scheduling time off.

Great customer service and user friendly tool.

We have the premium support package and I feel that it is worth the money.

The product is very user friendly. Very helpful to keep track of your daily works and budgeted hours for each work.

It has become a software that we rely on on a daily basis. I find the Support Team are quick to respond and seem determined to solve any issues.

Excellent - their customer service is brilliant.

This tool is user friendly. Replicon Support is very helpful in resolving any issues.

I don’t recall having an experience with Replicon that could be wrong.

Overall experience with Replicon was great. Replicon assist to manage projects and related  tasks effectively.

They provide excellent customer service and very quick in responding to our needs.

As I have stated above I am still in the exploring fase so it would be unfair to mistake my ignorance for short comings.

US Dollar

Resource planning and forecasting designed for digital agencies and development studios. Your central command center for improving utilization and margin.

What you get with Parallax:

Resource Planning & Management: Assign resources to projects using forecasts on incoming demand. Maximize utilization for all team members by evaluating and adjusting workloads of your talent pools. Hire with confidence to keep your growth humming.

Sales Pricing & Forecasting: Sales and delivery teams now collaborate on pricing, forecasting and resource allocations with a shared perspective on a single platform. Focus on getting the right engagements aligning to your available resources. Easily allocate resources to projects in real-time.

Project Financial Insights: Confidently track the financial health of projects, in real-time, with teamwide visibility on planned revenue, planned costs, and planned margin. Update resource plans easily to align to your financial goals.

LongDescription

Real Time Analytics

Project Workflow

Forecasting

Billable Items Tracking

Due Date Tracking

Project Templates

Customizable Reports

Access Controls/Permissions

Activity Tracking

Progress Tracking

SSL Security

Real Time Editing

Single Sign On

Portfolio Management

Timesheet Management

Project Management

Gantt/Timeline View

Projections

Resource Management

Calendar Management

Collaboration Tools

Assignment Management

Data Import/Export

Multiple Projects

Resource Allocation & Planning

Project Time Tracking

Cost-to-Completion Tracking

Planning Tools

Skills Tracking

Resource Request

Capacity Management

Real Time Data

Performance Metrics

Resource Scheduling

Utilization Reporting

Role-Based Permissions

Workflow Management

Real-Time Updates

Project Tracking

Percent-Complete Tracking

Activity Dashboard

Reporting & Statistics

Time & Expense Tracking

Reporting/Project Tracking

Chat/Messaging

Customizable Templates

Visualization

Expense Tracking

Real Time Reporting

Budget Management

Monitoring

Prioritization

Quotes/Estimates

Drag & Drop

Tagging

Project Planning

Third-Party Integrations

Search/Filter

Task Progress Tracking

Commenting/Notes

Vacation/Leave Tracking

Labor Forecasting

Budgeting/Forecasting

Alerts/Notifications

Reporting/Analytics

Employee Scheduling

Time & Attendance

Employee Database

Real-Time Notifications

@mentions

Mac OS

Web browser (OS agnostic)

Parallax pricing is designed to support your growth goals using a flat rate per billable employee with a minimum annual contract starting $13,500. There are no graduating tiers based on roles, no hidden fees or upgrade costs and we offer unlimited access for any non billable users. As part of our standard engagement we work with you to determine a direct path to value and are committed to delivering exceptional ROI.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

Parallax

In Person

Live Online

Webinars

Documentation

Videos

Polaris Self-driving PSA by Replicon harvests 100% accurate business data in real-time, does the heavy-lifting analysis, and provides recommendations for proactive decision-making. 


SmartBeats constantly harvests data from users and systems using desktop, mobile, and collaboration tools—like Slack and Microsoft Teams—to create a common shared data platform that’s 100% accurate and always up-to-date. With a shared single source of truth and no more data silos, you operate in harmony across groups. Also, with its open APIs, Polaris PSA integrates seamlessly into your existing ecosystem.


MissionControl, tailored to your specific role, makes it easy to make sense of all this by sifting through the data so you only see what’s important to you. It’s exception-based and provides proactive alerts, so you’re aware of anything out of the ordinary that needs your attention. As a self-driving PSA solution,  it makes it easier for you to make tough business decisions. By doing the heavy-lifting and analyzing real-time data, Polaris proactively recommends the best possible choices for you to decide from.



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