PROMYS

Promys provides CRM, help desk and PSA business software solutions to VARs, resellers and solution providers in the information technology, managed service provider, audio-visual and physical security markets. Promys provides software modules for all departments including CRM and quoting, help desk, time and billing, job costing, scheduling, resource calendars and managed services/support contracts, project management, customer portal, customer asset tracking, procurement and inventory. Key features include quote margin controls, project cost vs. budget tracking, service call escalations and the ability to cycle implementation lessons learned back into the quoting process. The solution allows users to map business processes to the ideal way of using the softwa...