Paylocity

RATING:

4.3

(846)

About Paylocity

Paylocity is a cloud-based human capital management (HCM) platform that provides human resources and payroll management tools to help businesses manage core HR functions. Key features include payroll processing, benefits administration, time management, talent management, employee engagement, an integrated applicant tracking system (ATS) and data insights. Paylocity’s payroll module allows businesses to simplify payroll operations, automate processes, and stay tax compliant. With expense management, payroll administrators can eliminate spreadsheets and payroll calculators by automatically pulling expenses into Paylocity. With the pre-process register, users can preview, correct and verify employee paychecks before processing payroll. Businesses can also utilize Paylocit...

Paylocity Pricing

Please contact Paylocity for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

Employees want secure and easy access to their information, 24/7. With Employee Self Service (ESS), they can view checks, request time off, clock in and out, update personal data, and interact with each other.
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Paylocity Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Paylocity

1 - 5 of 316 Reviews

Michael

Insurance, 51 - 200 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

Reviewed February 2022

Very Modern Payroll App

User Profile

Nicole

Verified reviewer

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

User friendly HRIS

Paylocity has been amazing through and through. We have been able to do so many great engagement activities thanks to Community. Managers are able to submit journal entries on the go for quick responses and feedback.

PROS

We love the mobile capability for our team. Most features are accessible from smartphones, which helps our technicians in the field.

CONS

The benefits of EDI transfers were more of an issue that it's worth implementing. Rates changes and the open enrollment spreadsheet is cumbersome. It's our least favorite product.

Reason for choosing Paylocity

401(k) 3rd party administration.

Reasons for switching to Paylocity

Paychex was not meeting our needs as far as mobile technology capabilities.

Tessa

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed May 2024

Exactly What We Need

PROS

I like the ability for users to take control of their HR needs. Paylocity is easy to use, so we are able to control our individual payrolls, time off, expenses, and more.

CONS

Sometimes, things are buried and difficult to find.

Alison

Philanthropy, 51-200 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed July 2018

Persistent Issues/High Turn-Over

Their sales is excellent and they will sell you what they have while telling you they can make anything else work as they started as a "tech company." Be warned however, you never actually get to talk to a "tech person" if you have issues with their system and therefore, nothing ever changes. They also have a lot of turn-over and it appears that they lose their quality representatives to promotions and seemingly do not have incentive for those quality employees to stay in the representative positions. Those left to support the customer are typically very new and/or entirely unpleasant to work with. If you see exactly what they have during the sales pitch and it works for you, this company could work well for your payroll needs! I would highly discourage any employer from using this company if you have employees that work outside of typical daytime work hours. I do not have confidence that they are willing or able to fix some of the detrimental payroll issues that we are experiencing.

PROS

There are a lot of options that you can decide to use with Paylocity and like other reviewers, we were really impressed with the report options and capabilities when we were interviewing payroll companies.

CONS

We were definitely sold on a lot of options that we are necessary for us to run a smooth, effective and correct payroll but many of those have turned out not to be true. I'll describe out top three persistent, unresolved issues. For starters, we have employees the work overnight shifts and the way Paylocity time sheets are set up is that if you work an overnight, all of your hours fall on the day you clocked in. This is a huge issue at the end of the week when employees would get paid for overtime in that week if we didn't manually adjust their time sheets to split the shift at midnight. I'll state that again... we have to manually edit every time sheet to correctly prevent incorrect payment of overtime. It's extremely time consuming and often leads to more errors and Paylocity has failed to mitigate this issue at every chance. Secondly, some of our employees receive a shift differential if they work certain hours. Paylocity reportedly has a set up for this that "works at other companies" but in our experience, it is a serious disaster. Their code/rule/setup does not catch the correct hours for adding the differentials and does one of six things: 1. It does not add the differential at all 2. It adds the differential to some, but not all, of the correct hours 3. It adds the differential to hours that it does not apply to 4. It adds a double differential and on rare occasion a 1.5 differential 5. It adds random dollar amounts at the differential rate with no corresponding hours 6. It occasionally pays all of the hours correctly for one or two employees per payroll To sum this up, we have to review ever employee and manually adjust these calculations. I'll state that again... we have to manually edit every time sheet to correctly pay our employees. It's extremely time consuming and often leads to more errors. Paylocity has also failed to mitigate this issue at every chance. Lastly, we have been with Paylocity for almost exactly 2 years and are now working with our sixth company rep who can guarantees, like all the others, that they will solve this issue. There has been one attempt at resolving the issues that

Anonymous

1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Well-rounded HRIS

PROS

I've had many employees mention how easy the platform is to use. I, myself, enjoy the ease of set up and administration. Especially when it comes to implementing NEW modules, the team has been great.

CONS

It can me almost TOO many options. But, for a certain size company, I can see the additional options becoming more important.