EngageBay CRM vs SendPulse

RATING:

4.7

(740)

EngageBay CRM has 740 reviews and a rating of 4.66 / 5 stars vs SendPulse which has 662 reviews and a rating of 4.59 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (740)
4.6 (662)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 14, 2024
June 6, 2024
Pros/Cons
  • Pros

  • EngageBay's customer support has been very responsive and helped me resolve an implementation issue almost immediately.
  • This is basically like hubspot but without the expensive price tag. You'll probably get everything you need and more.
  • Cons

  • It’s hard to edit email Templates and landing pages.
  • Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.
Read all user reviews
  • Pros

  • What I loved about SendPulse in email marketing is that it has a free tier for up to 2500 subscribers, so you get to try it for free. The other main advantage is the automation features.
  • The main and most important thing is that its easy to use highly effective. Mobile access best customer service.
  • Cons

  • You need to take filters very seriously. If I configure mailing in SendPulse incorrectly, most messages will be sent to spam.
  • She said they would not respond to the scammer, even though they have their email. I fault the company for having no protocol for fraud.
Read all user reviews
Pricing Range
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$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos