dotloop vs Entrata

RATING:

4.7

(632)

dotloop has 632 reviews and a rating of 4.69 / 5 stars vs Entrata which has 283 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (632)
4.5 (283)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 26, 2024
April 28, 2024
Pros/Cons
  • Pros

  • You can appreciate the ease and simplicity of the software.
  • I like the cost - so much cheaper than the software we were using.
  • Cons

  • My only complaint is they are no longer working with Keller Williams after this month. I'm going to miss having access to it and have even considered paying for it personally.
  • Everyone in my company is leaving DotLoop because of the conflict of interest and the way Zillow has stabbed us in the back as agents.
Read all user reviews
  • Pros

  • User friendly and easy to learn. Tutorials are a good source of training and are pretty thorough.
  • I love how easily it stores all the information that I need for my residents. It is also very easy to navigate.
  • Cons

  • I get lost sometimes on how the software calculates or pulls the numbers. Some times there are errors that are hard to fix with customer service.
  • Everytime an update was made, it messed up some other products that were integrated into entrata.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos