--- title: "iSmartRecruit Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of iSmartRecruit. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if iSmartRecruit is a good fit for you!" source_url: "https://www.softwareadvice.com/recruiting-agency/ismartrecruit-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Recruiting Software](https://www.softwareadvice.com/hr/recruiting-software-comparison/) / [iSmartRecruit](https://www.softwareadvice.com/recruiting-agency/ismartrecruit-profile/) / iSmartRecruit Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/recruiting-agency/ismartrecruit-profile/) Reviews [Alternatives](https://www.softwareadvice.com/recruiting-agency/ismartrecruit-profile/alternatives/) # iSmartRecruit User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 174 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 115 reviews (66%) - 4 stars: 49 reviews (28%) - 3 stars: 10 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The platform provides a comprehensive set of recruitment tools, including ATS, CRM, candidate sourcing, and workflow automation, which help streamline the hiring process. - The platform provides a comprehensive set of recruitment tools that help streamline hiring workflows, manage candidates efficiently, and improve collaboration among recruitment teams. - The advanced search and AI matching features seem particularly useful for reducing manual effort and helping recruiters find qualified candidates faster. ### Most mentioned cons - The duplicate email warning appears only after entering additional details such as Current Employer, Current Designation, and Current Location, which can result in extra manual effort and time being spent on data entry. - Additionally, certain customizations and integrations may require extra setup effort, and there can be occasional delays when handling large volumes of candidate data. - iSmart extension doesn't work properly for emails. ## iSmartRecruit customer reviews Showing reviews 1-25 of 174 (page 1). ### ATS - good value for money and excellent customer service! - Overall rating: 4/5 - Reviewer: Markéta N. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered We are using Ismart since 2017, so overall very good experience - good value for money. Happy to be part of the Ismart family. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the way ISmart is always improving its services and features. Plus I find very beneficial the way their customer service works - always available, responding quickly and always trying to help you out with any kind of issue. #### Cons Sometimes I feel that this system is unnecessarily complex, and that we only use about 30% of all its features. --- ### Efficient Data Management with Room for Customization - Overall rating: 4/5 - Reviewer: Shweta S. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Its a good tool to work on. Team is very helpful and supportive. As an Executive Search industry client, it has solved our queries of data handling conveniently. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's an easy, accessible tool for data management. User Friendly interface helps quick accessibility. #### Cons Modifications take time to filter data. Customization is required for some modules. iSmart extension doesn't work properly for emails. #### Reasons for choosing iSmartRecruit iSmart came across to me as a User-Friendly Interface. --- ### ATS and CRM software with responsive customer support. - Overall rating: 5/5 - Reviewer: Parth P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The iSmartRecruit platform stands out, offering straightforward features and functionality. Our team quickly embraced the software due to its user-friendly interface, making adoption swift. The ability to customize the software to suit our specific hiring requirements was the highlight of this recruitment software. Additionally, iSmart's client support is highly effective and efficient. #### Cons There's absolutely nothing to complain about. The feedback I receive from my team of consultants, who use iSmartRecruit daily, is consistently positive. #### Reasons for choosing iSmartRecruit iSmartRecruit won in all categories for our business plan, and we are very happy with our decision. --- ### Great ATS for contingency recruiting - Overall rating: 5/5 - Reviewer: Lawrence K. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent. Product works very well and meets our needs. Support and development staff were knowledgeable and helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The cooperation from the support team to meet our needs in a timely fashion. Customization and added suggestions were common from us and they were always available to discuss. #### Cons Network is a little slow but seems to be improving. This could be due to our offshore location in India and possibly local infrastructure. #### Reasons for choosing iSmartRecruit Cost and willingness of the iSmartRecruit team to work with us on customization. #### Reasons for switching to iSmartRecruit Cost. We had reached out limit on Zoho and the cost of upgrading was not justified. --- ### Overall a good experience - Overall rating: 4/5 - Reviewer: Amrita C. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall experience is good.The issue resolutions are meticulously handled .Fairly new user, hence still exploring. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of using the platform so it's user friendly.Also the support teams have been very responsive and have had a good experience interacting with them. #### Cons Reporting functionality could be better.There were some gaps on extracting team wise reports.Trying to work that around with their teams. #### Reasons for choosing iSmartRecruit The interaction with the team and the platform both were satisfactory --- ### Owner and CEO - Overall rating: 5/5 - Reviewer: Elizabeth K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service is quick to respond and very helpful. I like having one contact. [sensitive content hidden] is wonderful! #### Cons The time difference. Sometimes it is hard to get meetings scheduled. This is not necessarily a challenge that can be fixed. #### Reasons for choosing iSmartRecruit The cost of ismart was more reasonable and offered the services I was looking for without paying for a lot of extra things I didn't plan to use. --- ### Efficient Recruitment Solution - Overall rating: 5/5 - Reviewer: Sukirtha A. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with iSmartRecruit has been very positive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros iSmartRecruit is highly customizable for streamlining recruitment processes. #### Cons Some users find iSmartRecruit's interface slightly outdated, and occasional system lag can be frustrating. Additionally, the reporting features could be more advanced for deeper analytics. #### Reasons for switching to iSmartRecruit Lack of Support and coordination. Outdated version. --- ### User Friendly - Overall rating: 5/5 - Reviewer: Anshree J. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with iSmartRecruit has been positive. The platform provides a comprehensive set of recruitment and applicant tracking tools that help streamline the hiring process from candidate sourcing to onboarding. Its user-friendly design, automation features, and efficient candidate management capabilities make day-to-day recruiting tasks more organized and productive. While there is a learning curve for some advanced features, the system generally improves workflow efficiency, saves time, and helps recruiters make better-informed hiring decisions. Overall, it is a reliable and effective solution for managing recruitment activities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about iSmartRecruit is its user-friendly interface and comprehensive recruitment features that simplify the hiring process. The platform offers an efficient applicant tracking system, powerful resume parsing, and seamless candidate management, making it easier to organize and track recruitment activities. Its automation capabilities help reduce manual work, improve productivity, and streamline communication with candidates. Additionally, the customization options and reporting tools provide valuable insights, enabling recruiters to make informed hiring decisions while saving time and enhancing overall recruitment efficiency. #### Cons What I liked least about iSmartRecruit is that some advanced features can take time to learn, especially for new users who are unfamiliar with applicant tracking systems. The interface, while feature-rich, can occasionally feel overwhelming due to the number of available options. Additionally, certain customizations and integrations may require extra setup effort, and there can be occasional delays when handling large volumes of candidate data. However, these issues are relatively minor compared to the overall functionality and benefits the platform provides. --- ### Great Learning - Overall rating: 5/5 - Reviewer: Rutu D. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with iSmartRecruit has been very positive. During my internship, I am gaining hands-on experience with an Applicant Tracking System (ATS) and learning how recruitment processes work in a real-world environment. I work on candidate data management, profile verification, and maintaining recruitment databases. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros iSmartRecruit provides a user-friendly and efficient ATS platform for managing candidates and recruitment workflows. I liked its resume parsing, candidate tracking, and database management features. The system helps recruiters save time and maintain organized candidate records. #### Cons When parsing resumes, the system does not immediately notify users if a candidate's email address already exists in the database. The duplicate email warning appears only after entering additional details such as Current Employer, Current Designation, and Current Location, which can result in extra manual effort and time being spent on data entry. --- ### Streamlining Recruitment with Smart Automation - Overall rating: 5/5 - Reviewer: Diya J. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with iSmartRecruit has been positive. The platform provides a comprehensive set of recruitment tools, including ATS, CRM, candidate sourcing, and workflow automation, which help streamline the hiring process. The system is customizable and supports efficient candidate management. While there is a learning curve due to the breadth of features, once familiar with the platform, it becomes a valuable tool for improving recruitment productivity and organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What stood out most to me about iSmartRecruit was how it combines ATS, CRM, and recruitment automation in one platform. The advanced search and AI matching features seem particularly useful for reducing manual effort and helping recruiters find qualified candidates faster. #### Cons One area that could be improved is the learning curve for new users. Because iSmartRecruit offers a wide range of features and customization options, it can take some time to become fully comfortable with all of its capabilities. Additionally, certain workflows and reports could be made more intuitive to reduce the number of steps required for common tasks. --- ### Amazing ITS - Overall rating: 5/5 - Reviewer: Amine A. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Great software, amazing team, I have to say thank you to [sensitive content hidden] for her strong support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, as a recruiter I can find all what is needed. #### Cons So far so good, I am really happy about it. #### Reasons for switching to iSmartRecruit ISmart is much easier and I find all what I need. --- ### ISmartRecruit Review - Overall rating: 5/5 - Reviewer: Fabio O. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Features, functionalities, strong and kind Customer assitance #### Cons Nothing especially, all seems to be perfect. #### Reasons for switching to iSmartRecruit Online assistance, it was very easy to use the ISR Paltform --- ### Feedback on iSmartRecruit - Overall rating: 4/5 - Reviewer: Saurabh S. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Overall Good so far, iSmartRecruit stands out for its comprehensive, user-friendly approach to recruitment management #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Customizable Features, AI-Powered Tools, Collaboration and Communication, Analytics and Reporting, Scalability #### Cons CV parsing, Integration Challenges: Depending on the existing tech stack, integrating iSmartRecruit with legacy systems or lesser-known tools can occasionally require additional effort --- ### It is worth for procedure - Overall rating: 5/5 - Reviewer: Mrs.Rashmi S. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Excellent - Getting report for end to end recruitment process #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This is good software, easy to use and support for Application record tracking and #### Cons Aplication data format is not updated Automatically --- ### Review about ismart - Overall rating: 5/5 - Reviewer: Rashmi B. - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered I had a very good experience with ismart #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Friendly application which I have used ever #### Cons Anyone can Easy to adopt the application --- ### Good overall experience of ATS - Overall rating: 5/5 - Reviewer: Alka T. - Verified reviewer: Yes - Industry: Banking - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered It helped me to filter out candidates in less time, it helps to organise resumes. We can maintain a good database with all details there. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It helps to filter out the relevant candidates in a very less time. It saves our time and everything is organised there. #### Cons Not yet I found anything that is not good for our support --- ### Usefulness of Ismart - Overall rating: 5/5 - Reviewer: Dhwani S. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Its quite good for recruiters, saves time and sets the data in a systematic way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros With the help of Ismart, we can create a good database of candidates and it also help in tracking the status of candidates from shortlisting to final selection. #### Cons Sometimes it fills the wrong data from candidate's CV,i.e- name of the candidate, years of experience --- ### Best ATS with great features - Overall rating: 5/5 - Reviewer: Aditi R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Before using iSmartRecruit, we spent too much time on manual hiring tasks. Now, with automated resume parsing, sourcing, and scheduling, we save valuable time and effort. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I successfully found great candidates by using social media recruiting and recruitment marketing features. Using iSmartRecruit, I also created email marketing campaigns to expand my reach and attract more applicants. #### Cons The ATS is perfect overall, but we’d love to see more job board integrations added. --- ### Customisable ATS and CRM software and prompt customer support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros iSmartRecruit's platform is outstanding, and the features and functionality are easy to use. It was easy to adopt the software faster for our team because of its user-friendly navigation. We were able to customise the software as per our hiring needs, which was the best thing about the recruitment software. The iSmart team’s support to their clients is so good and efficient. #### Cons Absolutely nothing, I would say. The only reviews I receive from my team of consultants, who are daily users of iSmartRecruit, are happy using it. --- ### Best Resume Management Software - Overall rating: 5/5 - Reviewer: Zoya F. - Verified reviewer: Yes - Industry: Program Development - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered iSmartRecruit automation tools have eliminated the bottleneck of reviewing and managing resumes manually, greatly improving our efficiency and cutting down screening time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We like the feature that detects duplicate resumes and merges them automatically. This has kept our candidate database organized and up to date. The resume parsing feature has also streamlined our initial screening process, significantly reducing our overall hiring time. #### Cons We haven't encountered any major issues while using the system. It's been a smooth experience overall. --- ### Best Platform for the Recruitment process management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Very Nice #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to usevariefy of featuresbug freeLikelihood to recommendValue for MoneyCustomer SupportFunctionality #### Cons No Cons we have with this platform. This is one of the best and easy to use. --- ### Accurate, Descriptive - Overall rating: 5/5 - Reviewer: Suyog P. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Good, Overall a great experience, Great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Maintenance of Data, Can Review the monthly Reports. #### Cons Glitchy, Duplicacy of Candidate, Makes it More Complicated. --- ### Best executive search software for C-level recruitment - Overall rating: 5/5 - Reviewer: Nisha S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered We liked the data security feature so much as it safeguarded our sensitive executive data. Software is available in 14 languages, which is also a plus point for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Executive database management and profile matching features saved a lot of our time. #### Cons Live training may be needed to get the maximum benefits of the system. --- ### Ismart review - Overall rating: 3/5 - Reviewer: Kashish Y. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered I'm using I smart from last month. I found it easy to find my data base and easy to upload my files. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I found it easy to find my data base and easy to upload my files. #### Cons I've noticed that the app is taking too much time to load and isn't working properly. --- ### Support and agile development methodology is excellent - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered If you are switching from Excel or any offline tool like us, I would recommend going with iSmartRecruit because you need lots of support and assistance initially and they are best in this stuff. Additionally, they will take care of your existing data migration also whether it is an excel file or something else. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using the system for our group of companies for many years. Since we started, we have been getting immediate support and multiple rounds of training which helps always existing and new users to use the system more effectively. Also, about new requirements, they always try to review our requirements very sincerely and apply the necessary changes immediately if it was straightforward. #### Cons Only the cons were UI and I think they did it well last few releases so there is nothing to share as cons. ## More reviews [Next reviews](https://www.softwareadvice.com/recruiting-agency/ismartrecruit-profile/reviews/?page=2) --- iSmartRecruit Reviews, Pros and Cons - 2026 Software Advice