TempWorks Enterprise Infinity Software

Pros

It's very easy to use and learn how to use. It has enabled me to be successful as a recruiter on a daily basis.

Cons

It sometimes closes me out when I wasn't finish. Other times it can be slower for each page to load.

Pros

Very simple interface with good back end tools. Our accounting and quality department utilized all of its features. Easy to search for resumes and review notes left in the system.

Cons

The reports it could run are light years behind the competition. Slow with updated features and doesn't incorporate a lot of the new tools that other software does.

We are a staffing agency who has been using Tempworks for 3-4 years. When I came on the job 10 months ago, I didn't have any HR/payroll experience and now I fluently run all aspects of my payroll thanks to Tempworks. I have now turned all my taxes over to them to manage as well. Cheaper and more efficient than a part time employee. It is moderately priced and very worth the money since it does all tax calculations, I can run all management reports and Workman Comp reports. It is accurate as I went through my first WC audit and everything was right on the money. The same goes for my quarterly taxes, I never short pay any of my tax entities because of this program. Thank you Tempworks for being what you say you are!!!

Pros

Accurate calculation of payroll and taxes.

Cons

I wish the online tutorial was a little easier to use.

We've been a tempworks customer for approximately 6 years. The product is sufficient for the staffing process, however, the product is clunky at times and cumbersome for my team. With so many new cutting edge products out there, I would not recommend Tempworks as a solution. We are a progressive staffing company and are looking for technology partners that are accessible, helpful, clean and easy to use. They are not integration friendly although they claim to have an open API. We are a healthcare staffing company and it is difficult to administer scheduling, shift work, and compliance/credentialing management.

Pros

Its a full software solution - front and back office.

Cons

Not easy to use, not integration friendly, not progressive with features. Difficult to administer/manage to schedule, shift work and compliance/credentialing management.

Advice to Others

Do your research. This system may be right for you, but be sure to look at all the solutions out there before selecting this product.

Likes Best

TempWorks is a very easy to use, wonderful software package and service. To my surprise, almost every path was thought of in the rich feature set it provides. This software has allowed us to not only operate on a level much higher than a company of our size normally would, but it has allowed us to scale in growth without breaking a sweat.

I can list so many features of this software that make it invaluable, but I suspect one's due diligence will lead them to the same conclusion. The thing that you will NEVER be able to determine until after you have decided is how a company will treat you after "the sale". How is their service? How is their support? This area alone is what gives the company 5 stars in my book. I have never experienced a company with the level of personal and thorough support as I have with TempWorks. They are responsive, knowledgeable and work to solve any problem I might have with a sense of urgency. When I contact them, I am treated with respect. I have had issues with payroll and they have stayed hours past closing to ensure we were taken care of.

I still keep in touch with our implementation team as they were THAT professional and impressionable. And EVERY single technical support staff member is courteous and a pleasure to communicate with.

We selected TempWorks, not because of the features they offer, (although they would have passed our test on that front), but because they operate with a strong set of values that is very hard to miss. I have worked from the owners to the support agents and I always feel like I am dealing with someone in my own family or company.

I STRONGLY support TempWorks.

Likes Least

I understand the nature of software firms, and change is not always easy, but some of the feature requests that have been denied I believe should have gone through a little more deliberation.

Recommendations

Find out how they respond after the sale. Investigate and research their support and service.

Likes Best

The fact that they stay "ahead of the curve" when it comes to technology. Also, the format of the software is extremely user friendly! They are integrated with numerous other vendors to help make the paperless onboarding process much faster and more efficient.

Likes Least

I've been extremely pleased. I have not been displeased with anything to date.

Recommendations

I recommend that people shopping software programs ask around as much as possible. Not one single person we spoke with said they had any regrets going with TempWorks. They were all very pleased.

Likes Best

Customer service and ease of use. It matches our company and our placement process.

Likes Least

Speed of software - we are so used to things being lightening fast and our database is large therefore I wish some things were faster.

Recommendations

Buy the product that has the bells and whistles that you will actually use. Try the demo - ask users for advice.