TempWorks Enterprise Infinity software


15 reviews(4.0/5)
15 reviews(4.0/5)

TempWorks Enterprise Infinity is a solution for recruiting and staffing agencies, offering front and back office functionality to meet client needs while also managing internal employees.

Features include recruitment and onboarding functionality, candidate management, client management, order management, customer relationship management (CRM) capabilities, payroll, billing, time and attendance and more.

The system can handle all applicant sourcing and tracking needs with functionality for job boards, resume parsing, two-way SMS, aptitude assessments and more. Combined with customizable workflows, analytics and reporting, agencies can get a clear picture of the quantity and quality of their recruiting or staffing efforts along with vital next steps. Separate portals for employees, candidates and clients ensure that all parties are up-to-date on pertinent information.

TempWorks Enterprise Infinity can be deployed either on-premise or as a cloud-based platform and includes mobile functionality. Along with software, TempWorks also offers outsourced human resources services to users, such as garnishment processing, W2 management, payroll funding and tax filing.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Web browser (OS agnostic) , Windows 2000 , Windows 8

15 Reviews of TempWorks Enterprise Infinity

Showing 1 - 15 of 15

Start your review of TempWorks Enterprise Infinity

Click to start
  • Seth from Utilities

    Specialty: Staffing Agency

    Number of employees: 2-10 employees

    September 2018

    Helpful account managers

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The TempWorks account managers are super helpful whenever I have a problem. They are super nice and alway sable to help me out.

    Cons

    TempWorks has rigid reports that you have to pay to customize. The default ones are non-customizable.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Paul from Impact

    Specialty: Recruiting Agency

    Number of employees: 2-10 employees

    June 2018

    Needs to get with the times

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software can do everything a recruiter would need or want recruiting software to do. Great customer service when you need it.

    Cons

    The software is dated and is lacking modern functionality and appearance. Administration is much tougher than it could/ought to be. A rewrite would fix most of this as well as probably make the software go faster.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Nithra from Xemplar LLC

    April 2018

    Affordable staffing software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Tempworks allows you to keep track of applicants. You can complete payroll, invoicing, and workers comp.

    Cons

    In some instances with deductions you need to know when to enter a negative amount or a positive amount. Entering the wrong one will result in additional pay to employees instead of a deduction.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Angela from CPI

    Specialty: Staffing Agency

    Number of employees: 11-50 employees

    July 2017

    Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's very easy to use and learn how to use. It has enabled me to be successful as a recruiter on a daily basis.

    Cons

    It sometimes closes me out when I wasn't finish. Other times it can be slower for each page to load.

  • Matt from Contract Professionals, Inc.

    Specialty: Recruiting Agency

    Number of employees: 11-50 employees

    July 2017

    Tempworks is topnotch

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very simple interface with good back end tools. Our accounting and quality department utilized all of its features. Easy to search for resumes and review notes left in the system.

    Cons

    The reports it could run are light years behind the competition. Slow with updated features and doesn't incorporate a lot of the new tools that other software does.

  • Christine from Metalskills, Inc.

    Specialty: Staffing Agency

    Number of employees: 51-200 employees

    April 2017

    Made my job so much easier

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are a staffing agency who has been using Tempworks for 3-4 years. When I came on the job 10 months ago, I didn't have any HR/payroll experience and now I fluently run all aspects of my payroll thanks to Tempworks. I have now turned all my taxes over to them to manage as well. Cheaper and more efficient than a part time employee. It is moderately priced and very worth the money since it does all tax calculations, I can run all management reports and Workman Comp reports. It is accurate as I went through my first WC audit and everything was right on the money. The same goes for my quarterly taxes, I never short pay any of my tax entities because of this program. Thank you Tempworks for being what you say you are!!!

    Pros

    Accurate calculation of payroll and taxes.

    Cons

    I wish the online tutorial was a little easier to use.

  • Tiffany from Dean's Professional Services

    Specialty: Staffing Agency

    Number of employees: 11-50 employees

    February 2017

    Not the best out there.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've been a tempworks customer for approximately 6 years. The product is sufficient for the staffing process, however, the product is clunky at times and cumbersome for my team. With so many new cutting edge products out there, I would not recommend Tempworks as a solution. We are a progressive staffing company and are looking for technology partners that are accessible, helpful, clean and easy to use. They are not integration friendly although they claim to have an open API. We are a healthcare staffing company and it is difficult to administer scheduling, shift work, and compliance/credentialing management.

    Pros

    Its a full software solution - front and back office.

    Cons

    Not easy to use, not integration friendly, not progressive with features. Difficult to administer/manage to schedule, shift work and compliance/credentialing management.

  • Kenneth from C3 Workforce

    Number of employees: 51-200 employees

    August 2016

    If you are looking for the BEST staffing front & back office software, TempWorks is it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    C3 Workforce looked at 8 different staffing software packages. We went through all of the demos with each one. Five members of our staff sat through each demo and sales presentation. It was exhausting. We were looking for one major characteristic in our future software: ease of use for the users. What is the point of having a software that does everything if it is hard to learn and confusing. TempWorks offers the ability to do virtually everything you can possible imagine and more. It has an easy to learn user interface so you can get up to speed very quickly. When I first spoke to the sales team at TempWorks, I was surprised at the consultative, no pressure approach. They took the time to listen first before offering solutions. During our implementation we were trained by some of the best software trainers in the industry. Trainers that have been in the business for years and understand the needs of a staffing firm. What an incredible experience. I highly recommend taking the time to speak to a sales rep and schedule a demo. It is worth it!

    Pros

    Front & Back office, Payroll, CRM, ATS, Online paychecks, Cash Card Integration, Online user management, Instant onscreen chat support, and much more!

    Cons

    Not knowing everything the software does. :)

    Review Source: Capterra
  • Michael from Happy Faces Personnel Group, Inc.

    Specialty: Staffing Agency

    April 2016

    A company with a service record that has been flawless.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    TempWorks is a very easy to use, wonderful software package and service. To my surprise, almost every path was thought of in the rich feature set it provides. This software has allowed us to not only operate on a level much higher than a company of our size normally would, but it has allowed us to scale in growth without breaking a sweat.

    I can list so many features of this software that make it invaluable, but I suspect one's due diligence will lead them to the same conclusion. The thing that you will NEVER be able to determine until after you have decided is how a company will treat you after "the sale". How is their service? How is their support? This area alone is what gives the company 5 stars in my book. I have never experienced a company with the level of personal and thorough support as I have with TempWorks. They are responsive, knowledgeable and work to solve any problem I might have with a sense of urgency. When I contact them, I am treated with respect. I have had issues with payroll and they have stayed hours past closing to ensure we were taken care of.

    I still keep in touch with our implementation team as they were THAT professional and impressionable. And EVERY single technical support staff member is courteous and a pleasure to communicate with.

    We selected TempWorks, not because of the features they offer, (although they would have passed our test on that front), but because they operate with a strong set of values that is very hard to miss. I have worked from the owners to the support agents and I always feel like I am dealing with someone in my own family or company.

    I STRONGLY support TempWorks.

    Cons

    I understand the nature of software firms, and change is not always easy, but some of the feature requests that have been denied I believe should have gone through a little more deliberation.

  • Natalie from EMI Staffing, Inc.

    Specialty: Staffing Agency

    April 2016

    Excellent Experience

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The fact that they stay "ahead of the curve" when it comes to technology. Also, the format of the software is extremely user friendly! They are integrated with numerous other vendors to help make the paperless onboarding process much faster and more efficient.

    Cons

    I've been extremely pleased. I have not been displeased with anything to date.

  • Debbie from Bradley Personnel Inc

    August 2015

    Excellent product and top notch support team!

    Ease-of-use
    Quality
    Support

    Our company has used TempWorks for the last 6+ years on a daily basis. As our business has grown over the years TempWorks has been instrumental in helping us achieve our utmost goals. From database issues, website portal , payroll situations, customizing reporting, I know I could always count on their knowledgeable and fantastic support team 24/7. TempWorks is a product that keeps on giving!

    Review Source: Capterra
  • Mike from WorkForce Unlimited

    July 2015

    Great staffing software!!

    Ease-of-use
    Quality
    Support

    The Tempwork's team is wonderful to work with and the software is great! They have one of the best back office solutions in the industry and their front office is very easy to use!

    Review Source: Capterra
  • Jill from Friday Staffing

    May 2015

    TempWorks has helped us grow our business

    Ease-of-use
    Quality
    Support

    We have been doing business with TempWorks Software since 2006. With our previous software, we were doing dual entry into a different management system. When we switched to TempWorks, we eliminated dual entry, and it has helped us build relationships with customers through features such as reminders. We've been able to provide reports to clients they were not able to pull from their own systems - several of our clients have said this to us directly. All of our client orientation paperwork is done in DocCenter, information is reported to the client via an automated report. This allows us to track performance appraisals for clients with ease, which has given us the ability to separate ourselves in our market as a full service staffing agency. We continue to use TempWorks because of the added features and modules offered, , in addition to the ability to add technology around the software to fit our business needs, and TempWorks' willingness to work with us in doing this. -

    Review Source: Capterra
  • Sara from SEEK Careers/Staffing

    Specialty: Staffing Agency

    April 2015

    Excellent Paperless solution

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Customer service and ease of use. It matches our company and our placement process.

    Cons

    Speed of software - we are so used to things being lightening fast and our database is large therefore I wish some things were faster.

  • Esther from Avani

    October 2012

    OK Not a good fit for a fast paced front office

    Ease-of-use
    Quality
    Support

    Only reccomend for a atart up company. Candidate search is slow

    Pros

    May be goog for a start up company

    Cons

    Terrible Customer Service, slow, dark in color. Too many options when entering a candidate that you can not see a quick snapshot of the candidate. Cost us to loose money in the front office when transitioned over to it. Don't believe that you can discontinue using other software you will still need a good general ledger.

    Review Source: Capterra
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 675-2849